Project Design and Implementation: Integrating Online Chat Support into the Bandcamp System

PROJECT DESIGN
IMPLEMENTATION

Table of Contents
Introduction:................................................................................................................................................2
LO1: Be able to formulate a project............................................................................................................3
1.1 formulate and record possible outline project specifications.............................................................3
1.2 Identify the factors that contribute to the process of project selection...............................................5
1.3 produce a specification for the agreed project....................................................................................8
1.4 produce an appropriate project plan for the agreed project................................................................9
LO2: Be able to implement the project within agreed procedures and to specification.............................11
2.1 match resources efficiently to the project........................................................................................11
2.2 undertake the proposed project in accordance with the agreed specification...................................13
2.3 organise, analyse and interpret relevant outcomes...........................................................................14
LO3: Be able to evaluate the project outcomes.........................................................................................15
3.1 use appropriate project evaluation techniques..................................................................................15
3.2 interpret and analyse the results in terms of the original project specification.................................15
3.3 make recommendations and justify areas for further consideration.................................................16
LO4: Be able to present the project outcomes...........................................................................................16
4.1 produce a record of all project procedures used...............................................................................16
4.2 use an agreed format and appropriate media to present the outcomes of the project to an audience.
...............................................................................................................................................................17
Conclusion:...............................................................................................................................................18
References:................................................................................................................................................19

Introduction:
Bandcamp is the music company. On Bandcamp, the people can listen the music of their choice
by using the service of internet. The Bandcamp make the new system which is having the new
functionalities that is not present in the existing system. The Bandcamp is taking the feedback
from users that are going to integrate in the new system. The project which is selected is
developed by using the several methodologies. In this report the methodologies is discussed in
detail. In the end of report it will get to know the way of integrating new functionalities to the
existing system. The existing system is also updated where the need arises. With the new system
the users can experience the different level of fun.

LO1: Be able to formulate a project
1.1 formulate and record possible outline project specifications
The Bandcamp is decided to create two projects. Both of the projects that are developed will be
totally unique in relation to each other. In first project, I have used the social media integration.
In social media, I have used the Instagram for the integration. The second project which is going
to develop is online chatting. The specification for both the projects is discussed below.
First project: Instagram integration (Social media integration)
Goals of the project:
The Bandcamp is planning to develop a new system. In new system, the Instagram integration is
going to take place in the existing system of Bandcamp. With the integration of Instagram, the
company is promoted their system in the online platform. The large no. of people is using social
media nowadays. By using the social media they can share videos, music & songs on the social
media platforms. By sharing the system is promoted in the market. By using the social media
platform the application of Bandcamp come into boon in very small time (Dabbagh, 2012).
Further objective:
 Over social media, it becomes easy for the users to share the songs & videos among the
friends.
 The songs which are featuring will be displayed on the side panel of Instagram.
 It is an effective and smart technique to promote the application.
 The surveys are conducted through the social media time to time.
 Campaigns on social media also help the company to promote the application among the
audience.
 The public will also ask the questions on the new releases of songs and videos on
Bandcamp.
Risks:
 Sometimes the amount that is charged on the social media campaigns than the expected
price (Kaplan, 2010).
 The servers of social media sometimes not handle the user request in the sufficient time.
This may take time to give the response.

Constraints:
 The Instagram integration should take place nearly around 1 month in the existing
system.
 The overall cost of estimation is $10000 including licensing of Instagram.
 Final system would be delivered within the 3 months.
 The users on social media should invite the people through the invite code (Tess, 2013).
Completion of new system in a successful manner:
 The traffic on Bandcamp application may increase up to 50% by the integration of social
media platforms.
 The newly developed system should be liked by the audience this may increase the
popularity among the peoples. The responses form general people are also improved.
 The number of users that are using the Bandcamp application now increases in the new
system.
Name of second project: Online chatting in Bandcamp
Definition of project: From a long time the Bandcamp application is available in a market as
open source application. The relevant tasks and all services of administrative are using the
application. This may increase the number of users and the users that are using the application
may spread all over the world. So the administrative department sees that the users are increases
on daily basis. So they may face some issue to help the large pool of users and also the
troubleshooting issues may face by the people. All users that are using the application may face
issue in different areas. So I will sort this problem in Bandcamp system. SO the online chatting
support is used in the existing Bandcamp system this may solve the problem of people. So with
this feature, the doubts of people are solved easily (Weisberg, 2010).
The chatting service on Bandcamp start may start in nearly around 2 months.
Further objective:
 The clients of Bandcamp may easily ask the doubts and query and it can be solved very
fast.
 The user-friendliness of Bandcamp is increased by using the chat service.
 The application of Bandcamp will make the new system attractive and interactive.

 I will contact and get in touch with the clients easily and the vice versa is also true.
Risks:
 Maybe the response time may sometimes take time than expected.
 When the traffic of complaints is present the big issue is insecurity.
 The expenses are increased to develop the new system with the feature of online chat
support.
 The number of users may increase then the limit of handling then the users may wait for
some time this may be an issue of losing the clients.
Constraints:
 2 months is the deadline of integrating the online chat support in existing system.
 The cost of integration of online chat support in the existing system is $ 15000 including
the rights and licensing.
Successful Completion:
 Number of users may increase by the integration of online chat.
 Through successful integration, the number of users may interact with the Bandcamp
application.
1.2 Identify the factors that contribute to the process of project selection
Project purpose:
The two major things are integrated into the existing Bandcamp system. These integrations may modify
the Bandcamp project completely. After all the major factors like risks, constraints, costs, advantages,
goals, etc. With these integrations, I have finally reached to the decision that the online chatting is the best
modification on the Bandcamp system. Now the factors of online chatting support are discussed below:
Feedback from users:
The feedback of users is biggest measure to know that how the people are viewing the new system. The
overall impact is positive on the people and some of them give positive and some gives negative
feedback. The people say that online chatting feature may interact them to use the Bandcamp system.
This service helps to solve the problems of users (Kujala, 2003).