Project Management Capstone

This article discusses the business problem of resistance to change in a bank and how a proposed project can benefit the employer. The key deliverables that a project manager will be accountable for are also described.

Running head: PROJECT MANAGEMENT CAPSTONE
Project Management Capstone
Name
Institution

PROJECT MANAGEMENT CAPSTONE 2
1. Describe the business problem you propose to address
Resistance to change is the main problem. All the user division departments in the bank
always came up with excuses to be too busy and never provided support or their input in the
development of the project. The corporate development manager was also reluctant to provide
the appointed project manager Jim Gunn with the needed resources as it is stated that the
corporate analysts group was understaffed. Consumer banking and corporate banking division
also became hostile to the project as they did not see the essence of the corporate database. The
senior analysts could also not avail time to the project.
2. Describe the current impact of the business problem to your employer.
The employer had to recruit a new project manager yet it is costly to the business. At the
same time, the employer did not manage to retain the new manager due to employee attrition
making it more costly. Loss of resources, the employer had to put in more funds to the project
and also a lot of time was also wasted as the new project manager had to start afresh. This has
caused inefficiency in the project pick up the process.
3. Describe how the employer will benefit from your propose project
The bank will benefit by achieving its set targets and objectives as the proposed project
ensure collaboration among the departments leading to maximum utilization of resources. This
will ensure the Return on Investments for the employer. The employer will also benefit from the
proposed project as it will reduce the business risks and costs due to strategic alignment of the
project. The business is all about making profits and customers are a key factor to value increase
in the business. Therefore, the proposed project will enhance the customer satisfaction through
good leadership which provides the project direction. It is also beneficial as it comes up with

PROJECT MANAGEMENT CAPSTONE 3
solutions and ways of measuring the success of the project. Hence the employer can gauge the
value of the project to the business.
4. Describe the key deliverables you will be accountable for?
As a project manager, I would be accountable for the following deliverables;
 Information- The information needed by the team members. For example, the training
program required to ensure the project is successful.
 Documentation- The project manager is also accountable for documentation. The
deliverables specified contracts, which is between a consultant and the company or the
different parties such as departments in the company which may require the help from for
the project.
 Plan- A plan is another deliverable the project manager has to be accountable for. You
have to define the scope and develop a reliable schedule for the activities significant to
the project.
 The resources- The project manager is accountable for the effective use of the available
resources such as time, equipment, and software used for the project.