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The Project Management Assessment
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Project Management
Name of the Student:
Name of the University:
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Task 121 - Document Organisational Risk
In 6-8 sentences, for your organisation
OR
for a case study provided in the assessment area undertake the
following;
Establish and document the risk context in your organisation by:
T121.1
Reviewing your organisation’s processes, procedures and requirements for risk management and writing
a statement that examines each. Sections covered by policies and procedures within the organisation could
include financial risk, safety risk, theft, industrial relations, environmental, quality risks.
The risk management report is based on “Bogan Building & Plumbing Case Study” where
Mick starts to get a grip
on his new business by focusing on risk management plan.
Financial risk: There should require to carry proper insurance amount and maintain adequate funds to own the
business (
Aven 2016)
.
Safety risk: Consultation with the project workers and health and safety representatives required to follow each
step of risk management process. The workers should follow safety instructions while working in construction
development.
Theft: There should require to control over cash, used informal audits and install security measures for storing
confidential data in safe place.
Industrial relations: There should require to implement human resource management for improving relations
between managers and employees (
Hillson and Murray-Webster 2017)
.
Environmental risk: Educational program on the environment and environment management plan would help to
ensure that the business has no influence on environment.
Quality risk: There is set of business process and culture, technical capabilities on the business organization
creates collaborative approaches to mitigate operations and supplier’s issues provide impact on quality (
Almeida,
Hankins and Williams 2017)
.
T121.2
Determining and documenting the scope for risk management in your organisation. This could be in the
form of policies or procedures and would describe the risk adversity of the organisation.
In this study, the scope for the risk management in the organization are:
Cash management
Assessing impact of the external and internal risk factors
Ensuring to provide risk management compliance
Documentation on policies and procedures of project risks which is easily accessible by the employees
Identifying risks related to financial, compliance issues, quality, health and safety issues
T121.3
Identifying and documenting stakeholders and the possible issues that they may have with regards to risk
management. External stakeholders could include suppliers, customers and internal stakeholders could include
organisation owner, accounting department, human resource department, operation department, staff.
Stakeholder
Internal or external
Role in risk management process
Suppliers
External
Responsible to provide quality of products
Customers
External
Meetings with expectations
Organization owner
Internal
Running the business
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Accounting Department
Internal
Compliance
Human Resource Department
Internal
Providing health and safety to workers
Operation Department
Internal
Driving profitable operations
Staff
Internal
Best quality and cheap price of services
T121.4
Reviewing and documenting the strengths and weaknesses of current risk management processes.
Strengths: The strength of current risk management process is to identify and address possible project risks such
as
health and safety hazards, professional risk, legal risk and environment risk in the construction industry.
Identification of those risks before conducting work is helpful to reduce negative effects on business organization.
Weaknesses: The risk managers are facing difficulties to manage project risks as the company has no written
policy as well as procedures on risk management. There is improper usage of the security system leads to theft
and stolen of data from the computer devices. It provides negative effect on the business as managing risk is
most important to achieve project success.
T121.5
Creating and documenting a list of goals and critical success factors for risk management in your
organization.
The goals and critical success factors is aligned with risk management policies of the organization.
I.
Expansion of high customer base by providing them with quality customer services
II.
Managing the risks in the organization providing impact on operation of business of Mick
III.
Smooth construction work of kitchen renovation (
Giannakis and Papadopoulos 2016).
IV.
Efficient implementation of information system for increasing business operations
V.
Encouraging employees to support ongoing risk management program
T121.6
Stating and documenting who you obtained support and assistance from.
In this case of addressing and managing the project risks, the risk manager supported the business organization.
The risk manager is responsible to communicate the risk policies as well as processes for the company. They are
provided the employees and managers with hand on development of risk model to manage quality risk, assure
control over business operations as well as analytical support (
Hillson 2017)
. Commitment from the top
management is required to manage the financial project risks which is vital to increase in project achievement.
T121.7
Providing evidence that your process was communicated to interested parties and that they were invited
to contribute to its development.
Risk management checklist: It helps to ensure that there is consistency to carry out the financial operations,
human resource management and health and safety control measures.
Meeting: In the project meetings, there is discussion on issues raised by Mick and discussion on the lack of the
business culture to run a business. There is also discussion of methods used to interact with the project
stakeholders (
Rampini, Viswanathan and Vuillemey 2019)
. The risk manager discussed that the company has lack
of written risk management policies and processes to guide the project staffs to perform their duties.
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Task 122 - Identify Risk
For the organisation (your own or case study company) you have chosen in Task 121 undertake the following:
Undertake a Risk Identification exercise in your department of your organisation by providing a documented list
of the risks that are present within your department or section. Ensure that this list is documented in accordance
with only relevant policies and procedures of the organisation.
Ensure your submission includes:
T122.1
A documented list of risks that occur in your department or section.
Health and safety hazards
Financial risk
Environment risk
Quality risk
Human resource risk
Schedule risk
Compliance risk
Market risk
Scope creep
Contract risk
T122.2
Documents that show you used the risk identification techniques. Some examples of the types of
evidence you may provide include:
PEST analysis:
Political: In this case study, there are laws that can affect the organization such as compliance standards in work
health and safety and industrial relation laws.
Economical: As the case study is dealing with getting started a new business, therefore there is borrowing of
money from bank. The business has strong growth in economical vales.
Social: There is an increase in population which is good for the business as ageing population is better for the
business (
Ran and Nedovic-Budic 2016)
.
Technological: The advanced network scheme will help to business while they will get to implement information
system.
SWOT analysis:
Strengths: Increase in population and there is no such competitor of the business near the business location.
Weaknesses: There is no written policies and processes on the risk management and there is no security system
for the business.
Opportunities: There is opportunity to open new business in the location as the business location is central to
business opportunities such as opening of shopping centres and others.
Threats: Introduction of risk legislation by other business will be a threat for the business as there is no such
legislation laws are followed (
Hopkin 2018)
.
Task 123– Identify: Cause, Impact and Likelihood
For the organisation you have chosen in Task 121 undertake the following:
Complete a table for
ten
risks that you identified in the previous activity. For each identify:
Type of risk
Cause of the risk
Potential impact
of the risk
Likelihood
Risk level
Risk treatment
Health and
The employees are not
It provides
Almost certain
High
Conducting
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safety hazard
followed health and
safety guidelines in the
business.
impact on
project cost.
health and
safety program
in the
organization.
Financial risk
There is chance of go
over budget due to
extra addition of
project expenses after
project planning phase.
It provides
impact on the
project
schedule.
Almost certain
High
Estimation of
project cost
before project
planning stage
completed
Environment
risk
The causes of this risk
are air pollutants,
physical disaster and
earthquake (
Peltier
2016)
.
It provides
impact on the
business.
Possible
Medium
Educational
program on the
environment
and
environment
management
plan would
help to treat
the project risk.
Quality risk
Potential when the
supplier is failed to
meet with quality goals
of the business.
It provides
impact on
project cost.
Possible
Medium
Analyzing the
causes of
quality
problems
Human resource
risk
Lack of experienced of
employees and lack of
communication among
stakeholders leads to
cause human resource
risk (
Meyer and Reniers
2016)
.
It provides
impact on the
project
schedule.
Rare
Medium
Communicate
with the
project
stakeholders
Schedule risk
One of the activity in
the project plan causes
project delay leads to
cause delay in entire
project work.
It provides
impact on the
project cost.
Likely
High
There should
require to have
proper
planning of the
project.
Compliance risk
Violation of laws and
regulations of the
business organization.
It provides
impact on
project quality.
Possible
Low
There should
require to
follow strict
organizational
rules and
regulations.
Market risk
Lack of market research
leads to
It provides
impact on
project cost.
Likely
Medium
Performing a
market
research of the
competitors
Scope creep
There is sudden change
in the scope of the
business and sudden
It provides
impact on the
project
Unlikely
Medium
There should
require to take
approval from
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change in the client’s
demands.
schedule.
the client
before
proceeding
with project
scope.
Contract risk
The employees are
failed to meet with
terms of the project
contract (
Stelzenmüller
et al.
2018)
.
It provides
impact on
project quality.
Rare
Low
The employees
should follow
the project
guidelines.
Task 124 –
Devise Risk Management Plan
For your organisation or the Case study you chose in task 121 undertake the following in 6-8 sentences:
Devise an action plan for any five of the 10 risks you assessed in Tasks 123 and T124 by;
T124.1
Describe appropriate control measures for risks.
Type of risk
Control measures
Schedule risk
The project manager is required to manage the project
schedule risks by proper planning of project. The
manager should follow a strict project schedule so that
all the project activities are completed on scheduled
time (
Trustee and Duncan 2018)
.
Financial risk
The financial manager should collect enough funds for
the company so that there is no shortage of project
funds. Before proceeding the project work, the project
manager should assume all possible project expenses
requires to start the project (
Renn 2017)
.
Human resource risk
There should be availability of enough project staffs to
handle the project work with proper experienced and
expertise as per the project requirements.
Health and safety hazard
Conducting health and safety program in the
organization (
Choi, Chiu and Chan 2016)
.
Quality risk
Quality standards are implemented in the organization
and the supplier should suggested to provide good
quality of products and materials.
T124.2
Describe how you would evaluate risk management processes.
The project manager and risk manager evaluates the risk management process by evaluating and ranking the
project risks by identifying the magnitude of the project risks. Risk evaluation is also done through determining
likelihood as well as consequences of project risks to determine the risk level. Based on the level of risk, the risk
manager can take decision if the risk is acceptable and whether it requires serious risk treatment. The risk
ranking is then added to the project risk register (
Olechowski
et al.
2016)
. This risk register documents will help
the project and risk manager to track possible project issues, address problems and understand prioritization of
project risks on business success.
T124.3
Describe how you would go about monitoring the treatment plan and how often monitoring should occur.
In order to monitor the project risks, the risk manager consult with the project stakeholders involved in
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controlling the project risks. There should be consultation with the management those can administer the risk
controls. The risk manager should check previous accidents as well as risk incidents reports to review how
effective the risks controls are helpful to manage and assess possible risks. The risk monitoring should be
performed on weekly basis to review the project risks faced by the project team members (
Muthuveeran
et al.
2019)
. Through weekly monitoring and review of the project risks, there is detection of external as well as
internal risks.
T124.4
Describe how you would communicate your action plan to others.
The action plan on the risk management for identified risks is communicated through project meetings, email and
presentation. Daily stand up meetings is conducted to discuss project risks and all possible causes of the risks. In
the meeting, all project stakeholders should be present and the risk manager discussed the action plan with the
team. By meeting, it becomes easier to relate the viewpoints of each project stakeholders as well as get their
vital support in the project (
Karanja 2017)
. Email and presentation discussion is also performed to provide the
action plan to all stakeholders in form of project document.
T124.5
Describe how you would
ensure all documentation is in order and appropriately stored.
Policies as well as procedures of the project risk are documented properly to keep the organization aware of the
risks and their action plan. The documents should be created in daily basis and proper legal framework is
followed to keep and create the records. Record management policies should promote on daily basis in form of
training session as well as briefing of the risk management plan to all other stakeholders. All the documentation
should be in order so that it is easier for the project team to understand the actions taken to manage risks
(
Kerzner 2017)
. It is required to document the action plan after it moved to implementation stage as it helps the
team to understand the project goals required to achieve success.
Task 125 Written Questions (Please remember to write a minimum of 6-8 sentences for each)
T125.1
List the relevant legislation and codes of practice in relation to risk management and provide a one
sentence summary of each of these, including the AS/NZS ISO 31000:2009 Risk management – Principles and
Guidelines.
WHS legislation: It is a risk management framework for protecting health and safety of the workers at the
workplace.
ISO 3100 risk management: It provides level of reassurance in terms of the professional reputation as well as
environment project outcomes.
AS/NZS ISO 31000:2009 Risk management standard provides guidelines in areas of the risk management process
in terms of design, maintenance as well as implementation of risk management program in the business. The
main purpose of this standard is to reduce the project risks that are linked with daily activities of the business
(
Harrison and Lock 2017)
.
T125.2
Outline the purpose and key elements of current risk management standards
The purpose of risk management standard is setting out set of risk management processes which can start with
objectives of the business organization. It intends to help in identification of project risks as well as promote risk
mitigation through best practices of risk management. The risk management standard ISO31000:2008, helps to
manage the project risk which can summarize the risk management components. It is defined as standard by the
business to provide risk management guidelines determine as well as define management of risk activities
(
Fleming and Koppelman 2019)
. The key elements of risk management standards are: identify assets required to
protect, identify threats, apply controls, test effectiveness of risk control and monitor the risk management
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program.
T125.3. Outline organisational policies, procedures and processes for risk management
i.
Precautions of equipment including training of health and safety, as well as inspections
ii.
Detailed records showed when the equipment used to do jobs was last inspected and serviced
iii.
Screening as well as hiring of employees
iv.
Training of the employees by performing training sessions, seminars and workshops
v.
Contingency plan implemented to control and monitor over the risks
vi.
Inspection as well as maintenance of the building structure
BSBRSK501 Manage Project integration
Project 2251 – Establish Project
Complete the following documents for a project you managed
OR
select 1 case study from those provided.. (You
may already have completed some of these documents in the unit be BSB PMG511A Manage Project Scope)
P2251.1 Developing a scope -Use the template “Project Overview Statement” to develop a preliminary scope.
(attached)
Project 2251 – Establish Project
2251.1 Project Overview Statement
Project Name
Kitchen Renovation
Project
Project No: 1
Project Manager
Jason
Start date
28-02-2020
Background data:
Problem/opportuni
ty
Bogan Building and Plumbing is an established home renovation and plumbing
business for around yen years. The current project for this company is kitchen
renovation project. The problem of this project is that the business owner Mick
and Helen faces risks due to their construction work. The project is focused to
manage the project risks while performing the kitchen renovation work.
Project objectives
The objective of this project is to renovate kitchen with a time period of three
months. The project team develops the renovation plan and then design it
under supervision of project supervisor.
Project deliverables
Site clean-up, Framing and drywall, Project proposal plan, Plumbing as well as
electrical improvements, Installation of appliances and Handoff the project plan
Key success criteria
The success criteria of this project is proper installation of materials as well as
equipment’s and meet with the safety standards of the project plan. The
customer should sign off the project documents when they agreed that the
project meet with their requirements.
Assumptions
It is assumed that the client should have enough funds for the project and the
kitchen is not required structural requirements for its remodelling.
Risks
The list of project risks are: Schedule risk, Budget risk, Human resource risk,
Quality risk, Health and safety risk
Obstacles
The obstacle of this project is when the project is not tracked and safety
precautions are not taken for workers.
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Prepared by:
Date: 28-02-2020
Approved by: Project
Manager
Date: 28-02-
2020
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P2251.2 Managing the processes to secure scope Authorisation - Complete the following template “Project Scope
Worksheet”
(attached)
P2251.2
Project scope Worksheet
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Project title
Kitchen Renovation
Project
Project manager
Jason
Project Sponsor
Mick and Helen
Project team
members
Estimators, office admin worker, office
trainee, sales and marketing worker
Project timeline
Planned start date
28-02-2020
Planned End date
28-05-2020
Planned budget
$250,000
Total budget
$300,000
Staffing costs
$8,000
Consultancy costs
$5000
Other costs
$10,000
Project objectives
The objective of this project is to renovate kitchen with a time period of three months.
The project team develops the renovation plan and then design it under supervision of
project supervisor.
Project deliverables
Site clean-up, Framing and drywall, Project proposal plan, Plumbing as well as
electrical improvements, Installation of appliances and Handoff the project plan
Project assumptions
and constraints
It is assumed that the client should have enough funds for the project and the kitchen
is not required structural requirements for its remodelling.
The project constraint is that the project is exceed its budget and it is not completed in
3 months from planning to design phase.
Major phases
1.
Planning
2.
Installation
3.
Execution
4.
Closure
Key deliverables in
each phase
Design and
plan
document
Installation of materials
and equipment’s
Risk
management
plan
Hand off document
Project plan
document
Installation of appliances
Budget and
schedule plan
Lessons learned
document
Milestones and
proposed dates
Planning
completed
Installation completed
Execution
completed
Closure completed
03-03-2020
26-03-2020
15-04-2020
28-05-2020
Detailed information
attached
Detailed budget
breakdown
Risk analysis
Stakeholder identification
and analysis
Steering
committee/advisory
mechanisms
Scope review plan
Other agencies/teams
involved
Work breakdown
Recommendation
That this project be authorised to
commence with support from the project
sponsor.
Project
manager’s
signature
Jason
Decision
Authorising
officer’s
signature
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Project 2252 – Undertake Project Planning and Design Processes
For a project you have managed
OR
for your chosen case study.
P2252.1 Provide a copy of where You personally have previously completed, or complete the Project Management
Plan Template provided (attached), ensuring all aspects and headings have been sufficiently addressed.
Project Management Plan
Project Name:
Kitchen Renovation Project
Prepared by: Jason
Date: 28-02-2020
I.
Describe how Project Scope will be managed:
The scope of this project is to improve over functionality of the kitchen and increase value of
home. The project scope is managed by adhere to the building code inspections and final
inspection by the house owner. The project is to be delivered with the time period of
three months
. The project scope is being managed by submission of
change request
forms.
The project scope is
baseline to identify approved date and measure changes to
the scope management plan (
Kerzner 2018)
.
II.
Assess the expected stability of the scope of this project
(how likely is it to change,
how frequently, and by how much?)
:
The scope changes are not being expected as outsourced applications are being determined.
As a competitive differentiate project, the assumptions on business case is not likely to be
changed.
III.
How will scope changes be identified and classified?
If there is required to make changes in project scope, then it is recommended to carry out
the changes. The project sponsor and manager can request for the project changes
towards the scope. The change request are being submitted to manager in form of change
request document (
Kerzner 2019)
. The project manager may or may not deny the
changes. The project sponsor can review changes before further assessment. If both of
them approved the change request, then the project sponsor can accept changes and
update the project documents for further communication with stakeholders.
IV.
Describe how changes in project scope will be integrated into the project:
The project manager as well as sponsor worked to control project scope. The project team
can leverage WBS dictionary as statement of work. The project team will make sure that
they perform all project work in WBS dictionary. The project manager will oversee project
team members to make sure that they follow change control processes. The change
management plan will ensure that all project changes are occurred as per change requests
(
Fewings and Henjewele 2019)
.
V.
Additional Remarks:
None
Project 2253 – Execute Project in Work Environment
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For a project you have managed
OR
for your chosen case study
P2253.1 Develop a detailed outline of a conflict situation that threatened project progress, by completing the table
below. Also what could you have done differently at the beginning of the project to lower the chance of this
conflict occurring?
P2253.2 List and explain the organisations policies and procedures, the project management team, the
geographical location and other aspects used and needed to successfully and effectively manage the project.
Consider using the table below.
Aspect for successful project management
Explanation of aspect
Organisation policies
The organization policies and procedures are designed for
influencing as well as determining the decisions and risk
actions for the project.
Organisation procedures
Updating the status of the project to the project
stakeholders, commencing on the project management plan
and collecting the project requirements.
Project management team
The project management team can work together to achieve
the project objectives. It can consist of the project manager,
staffs, and project team members involved to carry out the
project tasks.
Geographic location
The location of the renovation work is helpful to attract more
customers for the business.
Other
None
P2253.3 Explain using 6 to 8 sentences how you establish and maintain alignment of project objectives with the
organisations objectives.
By aligning the project objectives with the organizational objectives, the organization should ensure that they can
allocate right resources to project plan as well as target throughout project planning. The project should get
funding, approve as well as resource in the business organization so that the project can get success. The project
manager is required to design as well as communicate the strategy that is to be executed with rest of the business
organization. When the strategies are not focused on, then the project will be hampered and there is possibility of
project failures (
Karanja 2017)
. Therefore, it is responsibility of project owner and project manager to meet with
the project and organizational objectives.
Project 2254 – Execute Project in Work Environment
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Issue
Potential impact
Resolution
What could you have done
differently
Gaps of the
information
system
requiremen
ts
Producing final product
that what was being
requested
New development work of
the information system
Meetings with the project
stakeholders with detailed
information on the project and
get prior approval for project
documentation
For a project you have managed
OR
for your chosen case study
T2254.1 Provide a copy of where You personally have previously completed,
OR
create a status report suitable for
submission to the stakeholders, which details the status of project issues requiring approval by the stakeholder and
relevant authorities.
Change control form for Project Name: Kitchen Renovation Project
Prepared by:
Jason
Date: 28-02-2020
Aspect needing change:
Determine those responsible for approving or rejecting proposed changes:
The project sponsor is responsible for approving and rejecting the proposed project changes.
Define changes requested:
Schedule change: There is a request to change the project schedule by increasing it by 3 days.
Budget change: This change can lead to increase and decrease of the total amount of project funds
needed to finish the project work.
Define how the change will be tracked and documented, including:
Paperwork
The project documents included changes to project budget and project schedule.
Tracking Systems
The system can track progress of the project schedule and budget if it is on track or not.
Dispute Resolution Procedures
It helps the employees to maintain better relationships with the employees by dealing with the
workplace issues.
Approval Levels Required
High
T2254.2 Provide a copy of where You personally have previously completed,
OR
create a
Change Request Template
for an aspect of change, that details the impact on the project. Consider using the template
supplied.
Project Name: Kitchen Renovation Project
Prepared by: Jason
Date: 28-02-2020
Person(s) Requesting Change:
Project Client
Change Number: C.1.1.
Detailed Description of Scope Change Requested:
Change in the business
Schedule change
Extension of number of days
Budget changes
Reason for Scope Change Requested:
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The reason for project changes are errors in installation of the equipment’s and appliances in the kitchen lead
to increase in project time as well as budget.
Effect on Project Cost:
□
Projected Cost
Overrun
of approximately
5 %
□
Estimated Cost
Reduction
of approximately
2%
Effect on Schedule:
□
Planned Project Completion Date: 28-05-2020
□
New Project Completion Date: 31-05-2020
Additional Remarks:
None
Approval
Project Manager
Date 15-04-2020
Approval
(Other)
Date
T2254.3
Explain using 6 to 8 sentences how you personally,
OR
how you would ensure all your associated plans ( ie.
safety management plan, quality management plan, environmental management plan, etc) are updated to reflect
project progress against the established baseline and approved changes.
The safety management plan can assist to manage the workplace health as well as safety obligations. It can monitor
as well as review safe method to secure the workers from being injurious.
The quality management plan can help to guide and execute quality assurance activates for the project. The
purpose of this plan is to manage quality of the project throughout the project lifecycle.
The environmental management plan covers design and construction along with maintenance phases of the project
components (
Fewings and Henjewele 2019)
.
Project 2255 – Manage Project Finalisation
For a project you have managed
OR
for your chosen case study:
P2255.1 Identify and allocate project finalisation activities including associated documentation. Consider using the
table below as a start. (You will need all these elements as a minimum in your submission)
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P2255.2 List and explain what financial, legal and contractual obligations that need to be finalised for your project.
Consider using the table below.( you will need all these elements as a minimum in your submission)
Obligation
Finalisation required
Financial
Payment slip contains amount of money required to transfer to other
party
Legal
Formal arrangement to pay particular amount of money
Contractual
Document certified right or obligation to purchase equipment
__________________________________________________________________________________________
P2255.3 Complete a project review for your selected project. Consider using the table below.( you will need all
these elements as a minimum in your submission)
Component
Aspect
Lessons learnt
Recommendation
Scope
Project objectives
and justification
Scope changes
Prepare the scope management plan
Time
Expected
outcomes of the
project time
Learn to manage project
Prepare the time management plan
Cost
Analyzing income
and project
expenditures
Learn to estimate possible project
cost
Prepare the cost management plan
Quality
Quality planning
and assurance
Learn about the quality standards
Prepare the quality management
plan
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Project Finalisation Activity
Allocated to
Associated documentation
Completing financial
transactions
Financial manager
Project budget plan, profit and loss statement,
balance sheet documents
Consolidating and storing
project data
Administrative manager
Database management
Documenting outside project
issues
Risk manager
Issue log and risk management plan
Obtaining and providing
certifications
Project manager
Project management documents
Preparing final project report
is
Project manager
Project handover documents and sign off
documents of project owner and sponsor
Updating lessons learnt
database
Project manager
Lessons learned documents
Human
resource
Recruitment and
planning of
manpower
Learn about how to manage
project human resources
Prepare the human resources
management plan
Risk
Avoidance and
prevention of
project risks
Learn how to manage project risks
and mitigate it
Prepare the risk management plan
Procurement
Selecting project
vendors and
establishment of
payment terms
Managing the procurement of the
resources
Prepare the procurement
management plan
Communicati
on
Medium of
transmission and
taking feedback
from stakeholders
Interaction with the project
stakeholders
Prepare the communication plan
Other
None
None
None
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