Project Management Plan Outline
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This report is based on the evaluation of WRU, a manufacturer or widgets that is facing challenges internally and so have not been able to be more competitive.
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Project Management Plan Outline
Widgets ‘R Us Widgets (WRU)
Student Details
Widgets ‘R Us Widgets (WRU)
Student Details
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Table of Contents
Executive Summary..............................................................................................................................3
Background...........................................................................................................................................4
a Needs for Improvement................................................................................................................4
b Why this approach is better...........................................................................................................4
Evaluation of Alternatives....................................................................................................................5
a Project Oriented Organization.......................................................................................................5
b Weighted Scoring Model..............................................................................................................5
c Outcomes......................................................................................................................................5
Project Concept....................................................................................................................................5
Project Feasibility.................................................................................................................................8
Project Stakeholders Management.......................................................................................................9
Project Schedule Management...........................................................................................................10
Project Risk Management...................................................................................................................14
Project Procurement Management.....................................................................................................15
Procurement Process......................................................................................................................17
Conclusion..........................................................................................................................................18
Reference............................................................................................................................................19
Executive Summary..............................................................................................................................3
Background...........................................................................................................................................4
a Needs for Improvement................................................................................................................4
b Why this approach is better...........................................................................................................4
Evaluation of Alternatives....................................................................................................................5
a Project Oriented Organization.......................................................................................................5
b Weighted Scoring Model..............................................................................................................5
c Outcomes......................................................................................................................................5
Project Concept....................................................................................................................................5
Project Feasibility.................................................................................................................................8
Project Stakeholders Management.......................................................................................................9
Project Schedule Management...........................................................................................................10
Project Risk Management...................................................................................................................14
Project Procurement Management.....................................................................................................15
Procurement Process......................................................................................................................17
Conclusion..........................................................................................................................................18
Reference............................................................................................................................................19
Executive Summary
This report is based on the evaluation of WRU, a manufacturer or widgets that is facing challenges
internally and so have not been able to be more competitive. Te widgets market has been booming
in the past three years, yet WRU has not been able to take full advantage; the company has missed
opportunities to innovate and adopt new types of widgets demanded by the market. Its faced with
internal communication problems and poor decision making that is not helped by a vertical
organizational hierarchy. The report proposes WRU adopts a project oriented organization structure
that uses cross functional teams and makes decision making fast while improving communications.
Because there are many products to be made, decisions should be based on a priority matrix in
which weights are given to various selection criteria and the Weighted Scoring Model used to
determine the best projects. This approach will ensure the company produces widgets that meet
customer and market needs, is able to respond fast to client needs, and is cost-effective in its
production. These initiatives are implemented using a PRINCE 2 and PMBOK inspired project
implementation plan and approach that entais a project plan, a WBS, a Gantt chart, risk and
procurement management plans, as well as schedule and cost control plans.
This report is based on the evaluation of WRU, a manufacturer or widgets that is facing challenges
internally and so have not been able to be more competitive. Te widgets market has been booming
in the past three years, yet WRU has not been able to take full advantage; the company has missed
opportunities to innovate and adopt new types of widgets demanded by the market. Its faced with
internal communication problems and poor decision making that is not helped by a vertical
organizational hierarchy. The report proposes WRU adopts a project oriented organization structure
that uses cross functional teams and makes decision making fast while improving communications.
Because there are many products to be made, decisions should be based on a priority matrix in
which weights are given to various selection criteria and the Weighted Scoring Model used to
determine the best projects. This approach will ensure the company produces widgets that meet
customer and market needs, is able to respond fast to client needs, and is cost-effective in its
production. These initiatives are implemented using a PRINCE 2 and PMBOK inspired project
implementation plan and approach that entais a project plan, a WBS, a Gantt chart, risk and
procurement management plans, as well as schedule and cost control plans.
Background
a Needs for Improvement
For a long time, the company WRU has been a leader in the design, manufacture, and sale of
quality widgets and its success is partly due to a stable market and its operational and organizational
structure consisting of a sales, design and engineering, marketing, and production departments.
This organizational structure (and culture) worked to serve WRU well over the years and with a
stable market and its price leadership strategy (competing based on the lowest price), things have
been rosy. Business was supposed to even get better given demand has been increasing in the past
three years and new widgets are being developed constantly to meet the seemingly insatiable
demand from the public. At present, widgets have a lifespan of between 12 and 15 months.
Inexplicably, WRU is unable to compete successfully in the new progressive market and a number
of problems have been noted by the CEO including slow to market products, several new
innovations passing by WRU since the form has been slow to pick up market place signs and adapt
accordingly, while internal communications are extremely poor. A lot of information is kicked
‘upstairs’ and nobody seems to know where it ends or what happens to it while departments are
blaming other heads of departments constantly for the problems being experienced. This project
management plan outlines what needs to be done, and how it should be done to make WRU able to
compete and thrive again in the new dynamic market with a huge opportunity for growth.
The recommended approach for WRU is to change its operational structure and internal
communications structure to become a project oriented organization. Becoming a project oriented
organization means having most of the company’s activities and processes being run in the form of
projects and this also means changing its silo/ compartmental organizational structure and rigid
pyramidal hierarchy being changed to a horizontal matrix structure with lots of flexibility
characterized by cross-functional teams where teams do not work in compartmentalized
departments but as flexible teams that change depending on the project being undertaken. This will
imply not just making the traditional widgets WRU is used to, but manufacturing widgets that the
market needs such as toaster widgets, those used in the beverage industry, or industrial widgets.
b Why this approach is better
The project management organization (PMO) approach where different products (widgets) are
manufactured depending on market demand has several benefits and it will definitely work for
WRU; it ensures decentralization of management activities and responsibilities as well as
differentiation of the organization. This makes decision making fast and assigns responsibilities
while also improving communication. It inculcates quality assurance, holistic definition of projects,
and collaboration among teams to better meet market and customer needs. This approach will work
a Needs for Improvement
For a long time, the company WRU has been a leader in the design, manufacture, and sale of
quality widgets and its success is partly due to a stable market and its operational and organizational
structure consisting of a sales, design and engineering, marketing, and production departments.
This organizational structure (and culture) worked to serve WRU well over the years and with a
stable market and its price leadership strategy (competing based on the lowest price), things have
been rosy. Business was supposed to even get better given demand has been increasing in the past
three years and new widgets are being developed constantly to meet the seemingly insatiable
demand from the public. At present, widgets have a lifespan of between 12 and 15 months.
Inexplicably, WRU is unable to compete successfully in the new progressive market and a number
of problems have been noted by the CEO including slow to market products, several new
innovations passing by WRU since the form has been slow to pick up market place signs and adapt
accordingly, while internal communications are extremely poor. A lot of information is kicked
‘upstairs’ and nobody seems to know where it ends or what happens to it while departments are
blaming other heads of departments constantly for the problems being experienced. This project
management plan outlines what needs to be done, and how it should be done to make WRU able to
compete and thrive again in the new dynamic market with a huge opportunity for growth.
The recommended approach for WRU is to change its operational structure and internal
communications structure to become a project oriented organization. Becoming a project oriented
organization means having most of the company’s activities and processes being run in the form of
projects and this also means changing its silo/ compartmental organizational structure and rigid
pyramidal hierarchy being changed to a horizontal matrix structure with lots of flexibility
characterized by cross-functional teams where teams do not work in compartmentalized
departments but as flexible teams that change depending on the project being undertaken. This will
imply not just making the traditional widgets WRU is used to, but manufacturing widgets that the
market needs such as toaster widgets, those used in the beverage industry, or industrial widgets.
b Why this approach is better
The project management organization (PMO) approach where different products (widgets) are
manufactured depending on market demand has several benefits and it will definitely work for
WRU; it ensures decentralization of management activities and responsibilities as well as
differentiation of the organization. This makes decision making fast and assigns responsibilities
while also improving communication. It inculcates quality assurance, holistic definition of projects,
and collaboration among teams to better meet market and customer needs. This approach will work
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because it ensures goal orientation and the projects will enhance organizational learning, making
WRU have a high level of industry knowledge and skills in widgets- this increases its
competitiveness. This will also naturally solve some of the problems faced by WRU, such as poor
internal communications and lack of flexibility to adapt to a fast changing market.
Evaluation of Alternatives
a Project Oriented Organization
In adopting the Project Oriented Organization (POO) approach, new approaches must be
incorporated in order to focus on the products that bring the best returns (commercially) while
better meeting the needs of the customer. There are always several alternatives to invest in and
choosing the best alternative, given scarcity of resources requires novel approaches; in this case, the
chosen approach is the Weighted Scoring Model (WSM). The WSM is a tool the offers systematic
approach and process for the selection of projects based on several criteria and is best suited to a
portfolio environment that the project selection team can apply.
b Weighted Scoring Model
The use of the WSM is used to create a project selection matrix which is the output of the project
scoring matrix. The POO must engage only in projects and activities that meet set objectives and
this requires a systematic approach to selecting projects using quantitative and qualitative methods.
Every project will have an evaluation criteria which are then divided among a given set of
categories, determining a scoring scheme based on evaluation criteria, giving weights based on a
sound criteria, and computing scores for all alternative projects to select the best one. This ensures
decisions are arrived at systematically and logically based on supporting evidence; the process is
also simple, fast, and applicable to all kinds of situations.
c Outcomes
The outcome will be an organization that creates products focused on the customer and the market ,
be able to innovate and develop competitive product designs, coordinate the product-process better,
reduce the time-to-introduction of products into the market, ensure effective group decision making,
and ensure the decision process is documented for latter review and for organizational learning.
This way, WRU will solve its present challenges and take advantage of available market
opportunities, innovate, and become more competitive in the market.
Project Concept
a The project will entail a transformation of WRU from a top-down hierarchical model to a POO
and in this particular case, the concept includes market opportunity, transformation, and innovation
in order to become competitive. The market opportunity is for WRU to take advantage of rising
WRU have a high level of industry knowledge and skills in widgets- this increases its
competitiveness. This will also naturally solve some of the problems faced by WRU, such as poor
internal communications and lack of flexibility to adapt to a fast changing market.
Evaluation of Alternatives
a Project Oriented Organization
In adopting the Project Oriented Organization (POO) approach, new approaches must be
incorporated in order to focus on the products that bring the best returns (commercially) while
better meeting the needs of the customer. There are always several alternatives to invest in and
choosing the best alternative, given scarcity of resources requires novel approaches; in this case, the
chosen approach is the Weighted Scoring Model (WSM). The WSM is a tool the offers systematic
approach and process for the selection of projects based on several criteria and is best suited to a
portfolio environment that the project selection team can apply.
b Weighted Scoring Model
The use of the WSM is used to create a project selection matrix which is the output of the project
scoring matrix. The POO must engage only in projects and activities that meet set objectives and
this requires a systematic approach to selecting projects using quantitative and qualitative methods.
Every project will have an evaluation criteria which are then divided among a given set of
categories, determining a scoring scheme based on evaluation criteria, giving weights based on a
sound criteria, and computing scores for all alternative projects to select the best one. This ensures
decisions are arrived at systematically and logically based on supporting evidence; the process is
also simple, fast, and applicable to all kinds of situations.
c Outcomes
The outcome will be an organization that creates products focused on the customer and the market ,
be able to innovate and develop competitive product designs, coordinate the product-process better,
reduce the time-to-introduction of products into the market, ensure effective group decision making,
and ensure the decision process is documented for latter review and for organizational learning.
This way, WRU will solve its present challenges and take advantage of available market
opportunities, innovate, and become more competitive in the market.
Project Concept
a The project will entail a transformation of WRU from a top-down hierarchical model to a POO
and in this particular case, the concept includes market opportunity, transformation, and innovation
in order to become competitive. The market opportunity is for WRU to take advantage of rising
demand to improve its commercial performance while innovation concept is to ensure the widgets
made by WRU meet customer needs. The innovation is also aimed at making widgets aligned to
present market trends where their lifetimes average between 12 and 15 months. The diagram below
shows the overall concept of this project
b Project objectives
To evauate the current organizational structure and processes at WRU including communication
channels and decision making
To suggest changes to be made and how they are to be made, including to introduce the concept of
POO at WRU
Execute the recommendations while following project management principles
c Project requirements and deliverables
The project will require the creation of a project team
Funds to undertake the project
Authorization and support from the project owner
Time for delivery
made by WRU meet customer needs. The innovation is also aimed at making widgets aligned to
present market trends where their lifetimes average between 12 and 15 months. The diagram below
shows the overall concept of this project
b Project objectives
To evauate the current organizational structure and processes at WRU including communication
channels and decision making
To suggest changes to be made and how they are to be made, including to introduce the concept of
POO at WRU
Execute the recommendations while following project management principles
c Project requirements and deliverables
The project will require the creation of a project team
Funds to undertake the project
Authorization and support from the project owner
Time for delivery
A project office
Project management tool (software)
The deliverables include the following:
A detailed analysis of the current status of the organization (internal)
An identification of the current problems and their characterization
A proposed organizational structure based on the POO
A detailed process for prioritization of projects
A stepwise approach to changing organizational culture
d KPI’s
Earned Value
Planned Value
Percentage of projects completed on time
Resource utilization
Schedule performance index
Percentage of completed tasks
Project Feasibility
a This project is aimed at changing the organizational structure, culture, and processes at WRU and
implement the POO as well as develop a project prioritization matrix. The project will be conducted
based on effective change management practices to ensure not only the structure and culture at the
organization change, but the people adopt and own the change. The project is feasibe given it has
support from the CEO and its benefits will ensure it is adopted. The strengths of the proposed
project lie in increased productivity, effective and fast decision making, greater collaboration, and
adaptability to market conditions as well as innovation. The main weakness is the potential for staff
resisting the change, because for example, closure of some projects can mean some people losing
their jobs, it has a cost implication, especially during implementation.
a Project approvals
The project will have a charter that defines what is to be done and the expected deliverables. The
approvals will be done by the main sponsor (CEO) such as approving project charter and
deliverables as well as project plans and any changes as defined in the change management plan.
The CEO will also approve and sign off on the project budget and changes to the budget
management plan an also approve and sign off during closure. The PM/ consultant will develop and
approve the project schedule and WBS.
Project management tool (software)
The deliverables include the following:
A detailed analysis of the current status of the organization (internal)
An identification of the current problems and their characterization
A proposed organizational structure based on the POO
A detailed process for prioritization of projects
A stepwise approach to changing organizational culture
d KPI’s
Earned Value
Planned Value
Percentage of projects completed on time
Resource utilization
Schedule performance index
Percentage of completed tasks
Project Feasibility
a This project is aimed at changing the organizational structure, culture, and processes at WRU and
implement the POO as well as develop a project prioritization matrix. The project will be conducted
based on effective change management practices to ensure not only the structure and culture at the
organization change, but the people adopt and own the change. The project is feasibe given it has
support from the CEO and its benefits will ensure it is adopted. The strengths of the proposed
project lie in increased productivity, effective and fast decision making, greater collaboration, and
adaptability to market conditions as well as innovation. The main weakness is the potential for staff
resisting the change, because for example, closure of some projects can mean some people losing
their jobs, it has a cost implication, especially during implementation.
a Project approvals
The project will have a charter that defines what is to be done and the expected deliverables. The
approvals will be done by the main sponsor (CEO) such as approving project charter and
deliverables as well as project plans and any changes as defined in the change management plan.
The CEO will also approve and sign off on the project budget and changes to the budget
management plan an also approve and sign off during closure. The PM/ consultant will develop and
approve the project schedule and WBS.
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c Project Assumptions
The CEO/ sponsor will support the project until its completion
The change management processes will ensure the staff accept change
Te project will be completed on time
The changes capture the actual needs of the client
The Methodology for implementation best suits the project and will guarantee its success
d Known constraints
The triple constraints of time/ schedule, scope and the project cost.
The available human resources for successful project delivery
organizational constra9nts; some resources must be shared with existing teams
Process constraints where there must be adherence to a set procedure
Risk tolerance for the project
Procurement
e Possible improvements
Cutting the costs of production
Cutting design and engineering/ development time
Reduced time to market
Improved process visualization
Reduced wastage
fast decision making
Improved communication and communication channels
Project Stakeholders Management
a Targets and Users
The company management of WRU: They will use the POO model and prioritization approaches to
determine what products to produce in a systematic way. They will initiate and support the
implementation of changes company-wide
The executive sponsor (the CEO): Will understand how to run the company using the POO model
and prioritization in order to gain benefits such as increased commercial performance of WRU
The project execution team: Ensure the project objectives are achieved within the set constraints
The staff at WRU including departmental heads: Learn how to work collaboratively to innovate,
design, and deliver better products that meet market needs cost-effectively. They will benefit from
improved productivity using the POO, as well as improved communication processes.
The customers that will use improved products hat meet their needs
The CEO/ sponsor will support the project until its completion
The change management processes will ensure the staff accept change
Te project will be completed on time
The changes capture the actual needs of the client
The Methodology for implementation best suits the project and will guarantee its success
d Known constraints
The triple constraints of time/ schedule, scope and the project cost.
The available human resources for successful project delivery
organizational constra9nts; some resources must be shared with existing teams
Process constraints where there must be adherence to a set procedure
Risk tolerance for the project
Procurement
e Possible improvements
Cutting the costs of production
Cutting design and engineering/ development time
Reduced time to market
Improved process visualization
Reduced wastage
fast decision making
Improved communication and communication channels
Project Stakeholders Management
a Targets and Users
The company management of WRU: They will use the POO model and prioritization approaches to
determine what products to produce in a systematic way. They will initiate and support the
implementation of changes company-wide
The executive sponsor (the CEO): Will understand how to run the company using the POO model
and prioritization in order to gain benefits such as increased commercial performance of WRU
The project execution team: Ensure the project objectives are achieved within the set constraints
The staff at WRU including departmental heads: Learn how to work collaboratively to innovate,
design, and deliver better products that meet market needs cost-effectively. They will benefit from
improved productivity using the POO, as well as improved communication processes.
The customers that will use improved products hat meet their needs
b Project Organization Chart
Developed based on PRINCE 2 as shown below;
c All the human resources necessary for the project will be sourced prior to project execution, after
approval by the sponsor and they will be briefed and trained on what needs to be done, including on
the deliverables and each assigned a role. The communications plan will incorporate stakeholder
communications plan; the execution team will meet regularly to evaluate progress while e-mails and
memos will be used for day to day communications with the regularity defined in the overall
communication plan.
Project Schedule Management
a Schedule Milestones
The project schedule milestones for this project include;
Conception and Initiation of Project
Definition and Planning for the Project
Launching and Execution of Project
Control of Project Performance
Closure of Project
b Three level WBS
Developed based on PRINCE 2 as shown below;
c All the human resources necessary for the project will be sourced prior to project execution, after
approval by the sponsor and they will be briefed and trained on what needs to be done, including on
the deliverables and each assigned a role. The communications plan will incorporate stakeholder
communications plan; the execution team will meet regularly to evaluate progress while e-mails and
memos will be used for day to day communications with the regularity defined in the overall
communication plan.
Project Schedule Management
a Schedule Milestones
The project schedule milestones for this project include;
Conception and Initiation of Project
Definition and Planning for the Project
Launching and Execution of Project
Control of Project Performance
Closure of Project
b Three level WBS
c Gantt chart
d Schedule management
The schedule will be managed based on the PRINCE 2 approaches and methods following the
processes listed below;
Plan schedule management- development of project charter, development of a plan for managing
the project, scope definition and project approach considering environmental factors (enterprise)
and assets. Will be done using meetings, judgment, and tools like project software.
Activities definition – Activities defined in the WBS and project schedule which details tasks, their
dependencies, and duration. The project schedule and plan as well as scope base line are the inputs
for this step that generates activity list and milestones
Activity sequences- defined in the project schedule and the aspects of finish to start, the critical
path, start to finish, and start to start incorporated. The criteria path method to be used
Activity duration estimation- Will be done by project team as realistically as possible
d Schedule management
The schedule will be managed based on the PRINCE 2 approaches and methods following the
processes listed below;
Plan schedule management- development of project charter, development of a plan for managing
the project, scope definition and project approach considering environmental factors (enterprise)
and assets. Will be done using meetings, judgment, and tools like project software.
Activities definition – Activities defined in the WBS and project schedule which details tasks, their
dependencies, and duration. The project schedule and plan as well as scope base line are the inputs
for this step that generates activity list and milestones
Activity sequences- defined in the project schedule and the aspects of finish to start, the critical
path, start to finish, and start to start incorporated. The criteria path method to be used
Activity duration estimation- Will be done by project team as realistically as possible
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Schedule development- Developed based on the project management plan and this schedule must be
followed to completion
Strict schedule control- The project deadlines will be met based on the schedule baseline and
continuous monitoring for the project
e Time management
The project schedule and critical path will be followed strictly based on set project durations;
progress will be monitored constantly; if the time-lines start to vary, measures will be taken, such as
compression of tasks and using additional resources to maintain schedule and time durations
Project Cost Management
Developed by fist planning for resources, developing estimates, developing a budget, and
controlling costs.
a Project cost estimates are shown below
Item Unit cost per hour/ item Duration Total Cost
Project management 50 640 32000
Project assistant 40 600 24000
Project accountant 35 640 22400
Software 600 600
Logistics 2000 2000
Stationery 250 250
Computers 1000 4 4000
Miscellaneous 2000 2000
Contingency 6325
Total 69575
b Justification
The costs and rates have been obtained fro employment sites and hourly / weekly remuneration and
also based on the project tasks and their duration to compute the total costs
c Project Cost management
based on the PMBOK and PRINCE 2 as detailed below;
followed to completion
Strict schedule control- The project deadlines will be met based on the schedule baseline and
continuous monitoring for the project
e Time management
The project schedule and critical path will be followed strictly based on set project durations;
progress will be monitored constantly; if the time-lines start to vary, measures will be taken, such as
compression of tasks and using additional resources to maintain schedule and time durations
Project Cost Management
Developed by fist planning for resources, developing estimates, developing a budget, and
controlling costs.
a Project cost estimates are shown below
Item Unit cost per hour/ item Duration Total Cost
Project management 50 640 32000
Project assistant 40 600 24000
Project accountant 35 640 22400
Software 600 600
Logistics 2000 2000
Stationery 250 250
Computers 1000 4 4000
Miscellaneous 2000 2000
Contingency 6325
Total 69575
b Justification
The costs and rates have been obtained fro employment sites and hourly / weekly remuneration and
also based on the project tasks and their duration to compute the total costs
c Project Cost management
based on the PMBOK and PRINCE 2 as detailed below;
The cost management plan for the project has four main steps that includes planning for resources,
estimating the costs, developing a budget, and then controlling costs.
Resource Planning: This entails determining what resources will be needed for the project and uses
the project schedule and WBS as inputs, especially in determining the human resources needed for
the successful execution of the project.
Cost estimation: This involves estimating the costs for each activity and resource needed for the
execution of the project and also used the project schedule and WBS as inputs; the costs were
estimated by looking at current prices for software and labor costs per hour (Project Management
Institute, 2013).
Budgeting: Was developing using cost estimates and the project schedule; using these the total
budgets were developed by multiplying unit costs, say for labor, with duration of resource use to
find the total costs and these were added up to form the budget, with a 10% contingency provision
factored in to the total budget (Roseke PMP, 2016).
Cost control: The cost baseline as per the cost budget and schedule will be the basis for monitoring
performance at each stage to check for variances in actual expenditure from the cost baseline. The
changes in the baseline will be recorded and monitored continuously and used to create the
expected final total project cost forecast on a continual basis. The cause of variances will be
identified and explained and this will help avoid having to make adjustments. Software for cost
control will be used (the project management application) with resource allocation, cost baseline,
and utilization used for evaluation (Project Management Institute, 2013).
Project Quality Management
a Quality items
Item
Cost
Scope
Risk management
Schedule
Deliverables
Customer acceptance
b Measurable items
The project actual costs measured against the project budget and cost baseline
The time of delivery of project, measured as completion of tasks and entire project against the
schedule baseline (on-time performance)
Whether the project objectives have been met fully
estimating the costs, developing a budget, and then controlling costs.
Resource Planning: This entails determining what resources will be needed for the project and uses
the project schedule and WBS as inputs, especially in determining the human resources needed for
the successful execution of the project.
Cost estimation: This involves estimating the costs for each activity and resource needed for the
execution of the project and also used the project schedule and WBS as inputs; the costs were
estimated by looking at current prices for software and labor costs per hour (Project Management
Institute, 2013).
Budgeting: Was developing using cost estimates and the project schedule; using these the total
budgets were developed by multiplying unit costs, say for labor, with duration of resource use to
find the total costs and these were added up to form the budget, with a 10% contingency provision
factored in to the total budget (Roseke PMP, 2016).
Cost control: The cost baseline as per the cost budget and schedule will be the basis for monitoring
performance at each stage to check for variances in actual expenditure from the cost baseline. The
changes in the baseline will be recorded and monitored continuously and used to create the
expected final total project cost forecast on a continual basis. The cause of variances will be
identified and explained and this will help avoid having to make adjustments. Software for cost
control will be used (the project management application) with resource allocation, cost baseline,
and utilization used for evaluation (Project Management Institute, 2013).
Project Quality Management
a Quality items
Item
Cost
Scope
Risk management
Schedule
Deliverables
Customer acceptance
b Measurable items
The project actual costs measured against the project budget and cost baseline
The time of delivery of project, measured as completion of tasks and entire project against the
schedule baseline (on-time performance)
Whether the project objectives have been met fully
c Quality definition table
Quality Item Quality
definition
standards
Acceptance
criteria
Quality
assurance
activities
Quality
assurance
activities
time frame
Process
audits/reviews
for Quality
Improvement
Audits/
Reviews
Time-frame
Execute new
POO culture
and structure
at WRU
Improved
decision
making,
prioritized
projects,
increased
innovation
The CEO and
staff accept
and adopt
practices
related to
POO
Acceptance
by sponsor
and sign-off,
agreement
for
continuous
review
Feedback
from staff
and CEO
Improved
communication
, fast decision
making,
successful
project
delivery, New
products
(innovation)
Every
fortnight
with a
major
review at
project end
Introduce
approaches
to improve
communicati
on
Easy to
understand
and
implement by
all staff
Use of new
communicati
on channels
Staff at
different
departments
consulted and
they accept
new
approaches
Feedback,
recorded
communica
tions
through ER
system
Feedback,
recorded
communication
s
Every
fortnight
with a
major
review at
project end
Increased
innovation
and customer
delivery
(widgets)
New
products
aligned to
market needs
Staff at WRU
use CRM and
market
research to
develop
products
using cross-
functional
project teams
Customer
satisfaction,
increased
sales
Quality
widgets
that exceed
customer
needs
Improved
product
lifespan
Monthly
and
quarterly
post project
implementa
tion
d Quality management
Based on PMBOK and PRINCE 2 as detailed below;
Quality planning: First, quality requirements for deliverables will be identified and their
management defined and set the documentation plan for the process as well as the times when
quality reviews will be done (Roseke, 2018)
Quality Assurance: These include the planned systematic activities executed in the quality system
to fulfill quality requirements. This will be done using a process checklist, for instance, if a new
idea is raised/ suggested by staff, when is it escalated to the next level, does management sit and
review the suggestion, and how long does this take; is there a framework for conducting the
reviews, and how long does it take? Project audits will also be done periodically against the
baselines (Rose, 2014).
Quality Item Quality
definition
standards
Acceptance
criteria
Quality
assurance
activities
Quality
assurance
activities
time frame
Process
audits/reviews
for Quality
Improvement
Audits/
Reviews
Time-frame
Execute new
POO culture
and structure
at WRU
Improved
decision
making,
prioritized
projects,
increased
innovation
The CEO and
staff accept
and adopt
practices
related to
POO
Acceptance
by sponsor
and sign-off,
agreement
for
continuous
review
Feedback
from staff
and CEO
Improved
communication
, fast decision
making,
successful
project
delivery, New
products
(innovation)
Every
fortnight
with a
major
review at
project end
Introduce
approaches
to improve
communicati
on
Easy to
understand
and
implement by
all staff
Use of new
communicati
on channels
Staff at
different
departments
consulted and
they accept
new
approaches
Feedback,
recorded
communica
tions
through ER
system
Feedback,
recorded
communication
s
Every
fortnight
with a
major
review at
project end
Increased
innovation
and customer
delivery
(widgets)
New
products
aligned to
market needs
Staff at WRU
use CRM and
market
research to
develop
products
using cross-
functional
project teams
Customer
satisfaction,
increased
sales
Quality
widgets
that exceed
customer
needs
Improved
product
lifespan
Monthly
and
quarterly
post project
implementa
tion
d Quality management
Based on PMBOK and PRINCE 2 as detailed below;
Quality planning: First, quality requirements for deliverables will be identified and their
management defined and set the documentation plan for the process as well as the times when
quality reviews will be done (Roseke, 2018)
Quality Assurance: These include the planned systematic activities executed in the quality system
to fulfill quality requirements. This will be done using a process checklist, for instance, if a new
idea is raised/ suggested by staff, when is it escalated to the next level, does management sit and
review the suggestion, and how long does this take; is there a framework for conducting the
reviews, and how long does it take? Project audits will also be done periodically against the
baselines (Rose, 2014).
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Quality control: The deliverables quality will be checked, for instance, how many cross-functional
teams have been formed to handle a given design and production project? This will be done during
review times as stipulated in the quality definitions table at at the end of the project
Project Risk Management
a Risk register
Risk Likelihood Impact Mitigation
The staff at WRU resist
or fail to adopt the new
operational plan and
culture
High Very High Use effective strategies for change management
including getting the staff involved fro the start
and seeking their opinion
Explaining the instance and benefits of the new
approaches
Training them to use the new approaches such
as the priority matrix development
Loss of support by
sponsor
Low Very high Operationalize stakeholder management and
communications plan
Keep sponsor (executive) informed f progress at
all times
Get approvals done and signed on by the project
sponsor from project inception
Project delivered late or
over budget
High Very high Follow the project management plan strictly,
with strict scope control, schedule control
through constant monitoring
Develop accurate budgets to avoid under
budgeting for certain tasks
Project objectives not
met
High Very high Effective planning
Clear definition of project objectives
Monitoring and control as well as reviews at
various stages
teams have been formed to handle a given design and production project? This will be done during
review times as stipulated in the quality definitions table at at the end of the project
Project Risk Management
a Risk register
Risk Likelihood Impact Mitigation
The staff at WRU resist
or fail to adopt the new
operational plan and
culture
High Very High Use effective strategies for change management
including getting the staff involved fro the start
and seeking their opinion
Explaining the instance and benefits of the new
approaches
Training them to use the new approaches such
as the priority matrix development
Loss of support by
sponsor
Low Very high Operationalize stakeholder management and
communications plan
Keep sponsor (executive) informed f progress at
all times
Get approvals done and signed on by the project
sponsor from project inception
Project delivered late or
over budget
High Very high Follow the project management plan strictly,
with strict scope control, schedule control
through constant monitoring
Develop accurate budgets to avoid under
budgeting for certain tasks
Project objectives not
met
High Very high Effective planning
Clear definition of project objectives
Monitoring and control as well as reviews at
various stages
B Risk matrix
c Making a Risk Management Plan
Risks in a project have two levels of interest; one is the project manager who remains accountable
for project objectives delivery and focuses on specific causes for uncertainty; the other is the project
sponsor whose risk level is different; their interests are more on in the overall risk picture- will the
project succeed or fail? They are not interested in project specifics (Hillson, 2014). Management of
risks in the WRU project will entail both implicit risk management to address overall risk via
decisions reached about the scope, structure, and context of the project. Explicit risks will also be
managed as outlined in the risk management plan and identified in the risk matrix
Project Procurement Management
a Done as described below;
This will be undertaken following a five step process as outlines below;
Specifications: The list of approved items to be procured will be developed based on the project
objectives and activities, including human resources as stipulated in the project plan
Selection: Possible suppliers ad vendors will be identified to provide the necessary items by asking
for at least three different quotes for each item from different suppliers and getting the most cost-
effective supplier after a supplier review (My Management Guide, 2011)
Contracting: This will be communicated to the various suppliers and the staff on delivery dates,
agreed rates, as well as other specified terms and conditions such as warranties and obligations of
each party, including payment terms
c Making a Risk Management Plan
Risks in a project have two levels of interest; one is the project manager who remains accountable
for project objectives delivery and focuses on specific causes for uncertainty; the other is the project
sponsor whose risk level is different; their interests are more on in the overall risk picture- will the
project succeed or fail? They are not interested in project specifics (Hillson, 2014). Management of
risks in the WRU project will entail both implicit risk management to address overall risk via
decisions reached about the scope, structure, and context of the project. Explicit risks will also be
managed as outlined in the risk management plan and identified in the risk matrix
Project Procurement Management
a Done as described below;
This will be undertaken following a five step process as outlines below;
Specifications: The list of approved items to be procured will be developed based on the project
objectives and activities, including human resources as stipulated in the project plan
Selection: Possible suppliers ad vendors will be identified to provide the necessary items by asking
for at least three different quotes for each item from different suppliers and getting the most cost-
effective supplier after a supplier review (My Management Guide, 2011)
Contracting: This will be communicated to the various suppliers and the staff on delivery dates,
agreed rates, as well as other specified terms and conditions such as warranties and obligations of
each party, including payment terms
Control: This will entail controlling the process of delivery and payments and will include having
regular meetings with vendors/ suppliers, delivery process tracking, review of ordered items against
the specifications, and making any required changes to the procurement contract
Measurement: The performance of procurement will be measured on its effectiveness and success
and this will entail reviewing key performance indicators such as time of delivery and variations in
specifications (My Management Guide, 2011)
b Make or buy analysis
This is a decision made to determine whether a product/ service should be purchased in house or
procured from a third party and the outcome of such an analysis should maximize the long term
value, including financial outcomes of the company(Capron and Mitchell, 2012) . In this case, the
decision is to buy the relevant softwares, including the CRM and project monitoring softwares from
third parties because the time required to develop them in-house as well as the costs are far too high
c Procurement management
Procurement Process
The undertaking acquisition cycle mirrors the acquirement exercises from the choice to buy the
material or administration through to the installment of bills and shutting of obtainment contracts.
Acquisition Plan
After the choice has been made to buy items, the acquisition group builds up an arrangement that
incorporates the accompanying:
Choosing the suitable connections and contract approaches for each sort of bought
merchandise or redistributed administration
Getting ready solicitations for statements (RFQs) and solicitations for recommendations
(RFPs) and assessing organization openings
Assessing RFQs, RFPs, and organizations
Granting and marking contracts
Overseeing quality and auspicious execution
Overseeing contract changes
Closing down contracts
regular meetings with vendors/ suppliers, delivery process tracking, review of ordered items against
the specifications, and making any required changes to the procurement contract
Measurement: The performance of procurement will be measured on its effectiveness and success
and this will entail reviewing key performance indicators such as time of delivery and variations in
specifications (My Management Guide, 2011)
b Make or buy analysis
This is a decision made to determine whether a product/ service should be purchased in house or
procured from a third party and the outcome of such an analysis should maximize the long term
value, including financial outcomes of the company(Capron and Mitchell, 2012) . In this case, the
decision is to buy the relevant softwares, including the CRM and project monitoring softwares from
third parties because the time required to develop them in-house as well as the costs are far too high
c Procurement management
Procurement Process
The undertaking acquisition cycle mirrors the acquirement exercises from the choice to buy the
material or administration through to the installment of bills and shutting of obtainment contracts.
Acquisition Plan
After the choice has been made to buy items, the acquisition group builds up an arrangement that
incorporates the accompanying:
Choosing the suitable connections and contract approaches for each sort of bought
merchandise or redistributed administration
Getting ready solicitations for statements (RFQs) and solicitations for recommendations
(RFPs) and assessing organization openings
Assessing RFQs, RFPs, and organizations
Granting and marking contracts
Overseeing quality and auspicious execution
Overseeing contract changes
Closing down contracts
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Conclusion
WRU, a manufacturer of widgets, has been operating with departmentalized units of design and
engineering, manufacturing, sales and marketing. Demand for widgets is rising but WRU has not
been able to take advantage of this due to poor communication and decision making steeped in a
pyramidal organizational hierarchy. It has lost opportunities for innovation and delivering new
products. To overcome these problems, it is recommended that the company adopt the project
oriented organization structure and culture and use prioritization matrices in selecting projects to
undertake. These re implemented through a project management and implementation plan based on
the PRINCE 2 and PMBOK
WRU, a manufacturer of widgets, has been operating with departmentalized units of design and
engineering, manufacturing, sales and marketing. Demand for widgets is rising but WRU has not
been able to take advantage of this due to poor communication and decision making steeped in a
pyramidal organizational hierarchy. It has lost opportunities for innovation and delivering new
products. To overcome these problems, it is recommended that the company adopt the project
oriented organization structure and culture and use prioritization matrices in selecting projects to
undertake. These re implemented through a project management and implementation plan based on
the PRINCE 2 and PMBOK
References
Capron, L. and Mitchell, W. (2012). Build, borrow, or buy. 1st ed. Boston, Mass.: Harvard Business
Press.
Hillson, D. (2014). Managing overall project risk. [online] Pmi.org. Available at:
https://www.pmi.org/learning/library/overall-project-risk-assessment-models-1386 [Accessed 25
May 2019].
My Management Guide (2011). Project Procurement Management: 5 Steps of the Process. [online]
Mymanagementguide.com. Available at: https://mymanagementguide.com/project-procurement-
management/ [Accessed 25 May 2019].
Project Management Institute (2013). Guide to the project management body of knowledge. 5th ed.
Newtown Squar, PA: Project Management Institute, p.132.
Roland, G. (2010). Competencies in the project-oriented organization. Project Management Institute
. Available at https://www.pmi.org/learning/library/competencies-project-oriented-organization-
8522. Accessed May 24, 2019.
Rose, K. (2014). Project Quality Management. 2nd ed. Boca Raton: J. Ross Publishing,
Incorporated.
Roseke PMP, B. (2016). Project Cost Management According to the PMBOK. [online]
ProjectEngineer. Available at: https://www.projectengineer.net/project-cost-management-according-
to-the-pmbok/ [Accessed 25 May 2019].
Capron, L. and Mitchell, W. (2012). Build, borrow, or buy. 1st ed. Boston, Mass.: Harvard Business
Press.
Hillson, D. (2014). Managing overall project risk. [online] Pmi.org. Available at:
https://www.pmi.org/learning/library/overall-project-risk-assessment-models-1386 [Accessed 25
May 2019].
My Management Guide (2011). Project Procurement Management: 5 Steps of the Process. [online]
Mymanagementguide.com. Available at: https://mymanagementguide.com/project-procurement-
management/ [Accessed 25 May 2019].
Project Management Institute (2013). Guide to the project management body of knowledge. 5th ed.
Newtown Squar, PA: Project Management Institute, p.132.
Roland, G. (2010). Competencies in the project-oriented organization. Project Management Institute
. Available at https://www.pmi.org/learning/library/competencies-project-oriented-organization-
8522. Accessed May 24, 2019.
Rose, K. (2014). Project Quality Management. 2nd ed. Boca Raton: J. Ross Publishing,
Incorporated.
Roseke PMP, B. (2016). Project Cost Management According to the PMBOK. [online]
ProjectEngineer. Available at: https://www.projectengineer.net/project-cost-management-according-
to-the-pmbok/ [Accessed 25 May 2019].
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