Table of Contents INTRODUCTION......................................................................................................................1 Project purpose.......................................................................................................................1 Project description..................................................................................................................1 Scope statement......................................................................................................................2 Project objectives...................................................................................................................2 Requirements of project.........................................................................................................3 Project deliverables................................................................................................................4 Project milestone....................................................................................................................4 Success criteria.......................................................................................................................5 Constrains...............................................................................................................................6 WBS of project.......................................................................................................................7 Network diagram....................................................................................................................8 MS project..............................................................................................................................8 Gantt chart............................................................................................................................12 Resources allocation.............................................................................................................12 Budget of the project............................................................................................................13 Assumptions.........................................................................................................................16 Risk factors...........................................................................................................................16 Communication with stakeholders.......................................................................................19 Status report and performance.............................................................................................20 CONCLUSION........................................................................................................................20 REFERENCES.........................................................................................................................21
List of tables Table 1: Milestone of project.....................................................................................................4 Table 2: Scheduling of task........................................................................................................7 Table 3: Resources allocation..................................................................................................10 Table 4: Budget planning.........................................................................................................11 Table 5: Internal risks...............................................................................................................14 Table 6: External risk...............................................................................................................15
List of figures Figure 1: WBS of project...........................................................................................................6 Figure 2: Network diagram........................................................................................................7 Figure 3: Gantt chart................................................................................................................10
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EXECUTIVE SUMMARY The current project is undertaken for developing an online system for ordering and paymentforUNICEFchildcareinitiatives.Theorganizationisofferingsupportfor encouraging the facilities and services for children aging 6 weeks to 13 years.The current process of availing services of UNICEF involves the collection of information about the account detail and transfer of payment through banking organizations. This process consumes a lot of time of parents and increases the level of stress of uneducated people. The deliverables involve the achievement of desired goals and objectives of stakeholders and maintain the proper inventory of supplied functions and initiatives of organization for children.By consideration of sub-activities, the project manager will try to complete the project in 173 days.
INTRODUCTION The project management refers to initiation, planning, monitoring, implementation and closing. The current project is designed for developing a new system for UNICEF child care activities and managing the operations more effective manners. The new system will help organization for keeping and analyzing the inventory of products and services provided to the children aging between 6 weeks to 13 years. The report will develop a project plan for developing and implementing the new system for UNICEF to overcome issues and increase their level of contribution towards the society. Moreover, the report will involve analysis of risks, budget plan and allocation as well deliverables. Project purpose The current project is undertaken for developing an online system for ordering and paymentforUNICEFchildcareinitiatives.Theorganizationisofferingsupportfor encouragingthefacilitiesandservicesforchildrenaging6weeksto13years.The organization is facing issues to maintain an uninterrupted process for maintaining the stock for the product and services to provide support in various areas. Now, the management is looking for developing a new system that automatic process the payment and provide the information about the stock (Abran, 2015). This kind of approach will help UNICEF to increase their capabilities and support for the society. Project description UNICEF is taking initiatives for offering better support and facilities for the poor children and families to maintain lifestyle according to trends of their locality. The UNICEF takes care of children by offering support in education, food, clothing and care. The organization is offering facilities for babysitter, teachers and nannies for taking care of children aging between 6 weeks to 13 years. Current, the organization is offering support for 1
morethan2500peopleondailybasisandconsideringtheirfeedbackforcrafting improvement in the quality of services. The use of the online system will help to increase the effectiveness of their services and overcome the issues like payment delay and lacking in information about the product inventory (Alias and et al., 2014). The current process of availing services of UNICEF involves the collection of information about the account detail and transfer of payment through banking organizations. This process consumes a lot of time of parents and increases the level of stress of uneducated people. Now, to overcome the issues the organization is looking for an automated system for ordering and managing the inventory which will help to overcome the cost and wastage of resources. Scope statement The project of UNICEF is about the development of order and payment through the online system that increases the reach and effectiveness of services for the children. The scope statement of the project involves the development of project outline that considers the requirements, constraints, assumptions and deliverables (Chow and et al., 2014). For the current project of UNICEF, the key success factors will include delivery of project according to quality standards and achieve the desired results. By focusing the deliverables and expectation of organization, the project team will look forward to developing the new information system that will facilitate the organization for online fund transfer and proper management if inventory. Project objectives The project objectives help to define activities and resources for project to maintain the flow of operations and planning of the desired function. The project objectives are defined according to scope statement and needs of the stakeholders for managing the functions (Haron and et al., 2017). Following are the key objectives of UNICEF online inventory and payment project: 2
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ï‚·To improve service standards for child care activities ï‚·To overcome issues of payment and managing inventory ï‚·To analyze the requirements for new system and management of functions ï‚·To identify the hardware and software for developing new system ï‚·To develop integrated system to match organizational model ï‚·To analyze effectiveness of new system through testing ï‚·To implementation of new system Requirements of project The consideration of project requirements before starting the project is essential for a project manager to identify the needs, quality standards and develops the vision for the project. The collection and analysis of requirements are helpful for the project team to determine the scope, resources, budget and operational activities that are going to be performed for completing this particular project (Kerzner, 2017). The benefits of defining and analysisofrequirementsareplanningofcost,effectivechangemanagement,and improvement in the success rate of the project and manage the communication level with the stakeholders. According to the analysis of project and communication with the owner following are the major requirements carried out: ï‚·Development of a new system that can perform payment through online sources ï‚·To collect and store information about clients and uses of products ï‚·Development of proper inventory for products and services to minimize the waste ï‚·Identify numbers of benefited children and required services to meet the objectives. 3
Project deliverables For the current project of UNICEF, the deliverables involve the achievement of desired goals and objectives of stakeholders and maintain the proper inventory of supplied functions and initiatives of organization for children. The input of project will majorly depend on the process that followed for documentation, equipment, information, software and financial management (Kerzner, and Kerzner, 2017).To meet the deliverables the project team will require the software, hardware and contract application of assumptions to achieve the goals and objectives. The project will be completed within 173 days and start on 21st May 2018. The aim of developing this system is to online ordering and deposit of payments. The key deliverables of this project will be managed in 4 phases such as initiation, planning, execution and closing. The project team will try to meet the standards that proposed the requirements and objectives of the project. Project milestone The milestone for current project will be determined by the project manager by focusing on the requirements and proper management of resources to complete the activities. The consideration of requirements for different phases will support the achievement of small and big objectives of this project. The major phases of project plan are known as a milestone and used for managing operations that initiated for managing the operations for offering support for the children (Montoya and Persson, 2017). The milestones play a critical role in defining and management of major tasks for the current project. The project manager will performallocationofresourcestoprojectteamtoachievethegoalsandobjectives considering the milestone activities. The changes in project approach and activities depend upon the organization. Table1: Milestone of project 4
Task NameDurationStartFinish Online ordering and deposit system 173 daysMon 21-05-18Wed 16-01-19 Milestone 1: Project charter developed 40 daysMon 21-05-18Fri 13-07-18 Milestone 2: System and network requirements developed 23 daysMon 16-07-18Wed 15-08-18 Milestone 3: New system launched 80 daysThu 16-08-18Wed 05-12-18 Milestone 4: Project completed 30 daysThu 06-12-18Wed 16-01-19 Success criteria The success criteria of the project depend on various factors that involve quality, clear scope and development of an effective project team that has good knowledge and skills to meettheprojectobjectives.Theorganizationandprojectmanagerisresponsiblefor developing project activities and functions that could increase the feasibility of a project and contribute to the success. For the current project of developing online ordering and payment system for UNICEF, the major success criteria would involve meeting the user requirements, completing the project in determined budget and time, achievement of objectives with proposed quality standard and satisfying the needs of stakeholders (Muriana, and Vizzini, 5
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2017). The success criteria are defined before starting the project and it would be accepted by all stakeholders. A collective approach and efforts are required between the organization and project manager for increasing the success of the current project. Moreover, the UNICEF member will take active participation in project activities to encourage the success and develop the customized approach. In order to improve the success of the project, the project team will use the organize success metrics for information and communication technology. This technology will help to develop a comprehensive application for online ordering and payment for UNICEF (Shiohama and et al., 2016). The framework of this technology will help to encourage the system quality, information quality and services quality of the project. Constrains There are some limitations that shape the project quality and process to meet the objectives. According to analysis, there are majorly six constraints that project manager and the team have to deal involve cost, quality, resources arrangement, time and risk management as well the development of unchanged scope. The primary factors that affecting the success of the project for developing online order and payment for UNICEF are scope, time and cost of the project. The time span is determined by the project team for completing the project whichwill be unchangedbut the risk factorslikeenvironmentalchanges, lackingin communication and monitoring could influence the time of completing the project (ul Hassan and et al., 2018). Moreover, the resources for managing project are limited as the budget of the project is fixed. These constraints could affect the progress of the project and create the issues to manage the project activitiesmore professional and customized manner. To overcome the impact of these constraints, the project team needs to develop a strong communication plan that will help to collect and offer real-time information to manage the activities. Therefore, the project manager will monitor and control each function related to project to maintain and increase the integrity and success of the project (Schwalbe, 2015). 6
WBS of project Figure1: WBS of project The Work Breakdown Structure of current project is based on the milestone activities that involve four stages such as initiation, planning, implementation and closing of the project. The project management will focus on the project management activities and divided theprojectintosmallfunctionsthatinvolveidentificationofrequirements,mapping, development of the draft of for the services and discussion with the stakeholders (Sánchez, 2015). In the second stage, the sub-activities of planning involve identification of hardware and software, development of network as well management of a database for managing the services for the new information system. The third stage of the project is a breakdown in elements like upgrading of the existing system, development of the database, execution of new system and testing. Moreover, the manager will perform monitoring of the system and make the changes that required for meeting the objectives. The fourth stage of this project is 7 Project Inititaion stage Identification of requriments Requriment mapping Development of draft Meeting with stakeholders Planning stage Identification of hardware software requriments Network deveopment requrimnet Database management Implementation stage Upgradation of exsiting system Database development Implementation of new system Testing Modification Implementation of changes Closing stage Maonitoring of overall project Documentation Sigining off the project
closing of the project. The closing stage is divided into monitoring of overall project, documentation and signing off the project (Fleming and Koppelman, 2016). This kind of work breakdown structure will help the manager to perform and manage the activities more professional manner to achieve the goals and objectives. Network diagram Figure2: Network diagram The network diagram of the project will provide information about the flow of activities and process that followed by the manager to complete the tasks (Teller and et al., 2014). The starting and end of the particular activity is presented in the network diagram which will help to track the operational functions and current activity of project for online ordering and payment for UNICEF organization to increase the offering of services to parents of children aging 6 weeks to 13 years. MS project Table2: Scheduling of task 8
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•Network development requirements5 daysThu 02-08-18Wed 08-08-188,9 •Database management5 daysThu 09-08-18Wed 15-08-1810 •Implementatio n stage80 daysThu 16-08-18Wed 05-12-18 •Up gradation of existing system15 daysThu 16-08-18Wed 05-09-1810,11 •Database development8 daysThu 06-09-18Mon 17-09-1813 •Implementatio n of new system15 daysTue 18-09-18Mon 08-10-1814 •Testing20 daysTue 09-10-18Mon 05-11-1815 •Modification12 daysTue 06-11-18Wed 21-11-1814,16 •Implementatio n of changes10 daysThu 22-11-18Wed 05-12-1817 10
•Closing stage30 daysThu 06-12-18Wed 16-01-19 •Monitoring of overall project10 daysThu 06-12-18Wed 19-12-1818 •Documentation10 daysThu 20-12-18Wed 02-01-1920 •Signing off the project10 daysThu 03-01-19Wed 16-01-1920,21 The scheduling of tasks for the current project of online ordering and payment will be performed in four phases that involve initiation, planning, implementation and closing. By consideration of sub-activities, the project manager will try to complete the project in 173 days. The project will be scheduled on 21st May 2018 and complete on 16th January 2019. The project team will look forward to completing the project in the determined time period but changes in scope and other risk factors might affect the deliverables and budget of the online ordering and payment system for UNICEF (Lock, 2017). The project manager has allocated sufficient time for each activity as they could have time to identify risk and develop the plan to manage the quality of all tasks. However, the uncertain activities could affect the process of the project and shape the budget and time. 11
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TreasurerTue 5/22/18Tue 12/4/18$896.00 Theallocationofresourcesisdonebytheorganizationafterconsideringthe requirements and needs of the particular member. The role of project manager is critical in managing project and planning of the operation for that purpose the major amount is distributed to the manager. Other stakeholders are also allocated with resources to complete the operational activities according to their role and responsibilities (Gollenia, 2016). The UNICEF organization will collect the documents for utilization of resources which will be developed by the project manager. The proper assessment of resources will be beneficial for fund planning and manage the financial activities for the online ordering and payment project for UNICEF. Budget of the project Table4: Budget planning Task nameResource nameCost Project$42,784.00 •Initiation stage$12,488.00 •Identification of requirements Project manager, developer and system engineer $4,000 •Requirement mapping Software developer, system engineer $3,000 •Development of draftProject manager$1500 13
•Meeting with stakeholders Project Manager, Public officer, Software Developer, System Engineer, Treasurer, Vice Chairman $3,988 •Planning stage$5,032.00 •Identification of hardwareSystem engineer$1,200 •software requirementsSoftware engineer$1,400 •Network development requirements Network engineer$1,250 •Database managementSoftware engineer$1,182 •Implementation stage$21,360.00 •Up gradation of existing system Software Developer, System Engineer $3,000 •Database developmentSoftware engineer$5,000 •Implementation of new system Software Developer, System Engineer $3,000 •Testing Software Developer, System Engineer $5,500 14
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•Modification Software Developer, System Engineer $2,000 •Implementation of changes Software Developer, System Engineer $1,860 •Closing stage$3,904.00 •Monitoring of overall project Chairman, Project Manager, Public officer, Software Developer, System Engineer, Treasurer, Vice Chairman $1,500 •Documentation Project Manager, Public officer, Software Developer, System Engineer, Treasurer $ 1,500 •Signing off the project Chairman, Project Manager, Public officer, Software Developer, System Engineer, Treasurer, Vice Chairman $904 The total budget for this project is $42,784.00 that will be used according to a breakdown provided by the project manager. The summary of budget estimation will help to analyze the financial need of the project and planning of the flow of funds by using the internal and external resources (Nicholas, and Steyn, 2017). However, the cost of the activities could change as the modification in the project scope and activities. The factors like delay in supply of raw material and lacking labour also affect the budget allocation and 15
overall cost of the project. The project manager and organization will try to complete the project within the allocated budget. Assumptions For the project some predefine assumptions are considered by the project team before implementation of project plan. For the current project following assumptions are considered: ï‚·All the stakeholders will meet their role and responsibilities ï‚·The stakeholder will be present in the meetings ï‚·The organization will fulfil the requirements of project team ï‚·The goals and objectives of project will be communicated to all the department Risk factors Risk management is an essential approach for managing the project and planning of the operations to meet the standard objectives. The success of the project majorly depends on identification and mitigation of risks considering the priority and factors that could influence the functions. There are three types of risks involved in a project such as internal, external and technical (Binder, 2016). The project manager is responsible for developing the plan for managing risk and maintaining the smooth flow of development and implementation of the new system for online ordering and payment for UNICEF. Following are the key risks in this project: Internal risk: Table5: Internal risks RiskPriorityFactorsSummaryImpactMitigation plan DelayinHighLackofTostarttheThedeliveryDevelopment 16
approvalcommunicationprojectthe approvalfrom the stakeholdersis essentialto increasethe acceptance timeof projectwill getaffected bydelayin approval anduseof effective communication plantoget approval (Nicholasamd Steyn, 2017) Changesin requirements HighDueto technical modification and improvement in cost Changes in the scopeare common issues thataffectthe processof managing requirements Thiswill influence overall processand deliverables of the project Scopewillbe clearlydefined andmange accordingto planfor implementing project Failurein implementation MediumLackof knowledgeor expert team Thenewly designsystem suitthe strategic objectivesof organization. Customization is essential for implementing the project Itwillaffect the closing in termsof estimated budgetand time. Thedesignof new system will becustomized accordingto requirements (McNeil, and et al., 2015) External risk: 17
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Table6: External risk RisksPriorityFactorsSummaryImpactMitigation plan Delayin supplyof material LowDelayin paymentor lackof communication Thesupply ofhardware and automated systemcan bedelayed duetohigh demandin market.The supplyof these products dependson selectionof vendor Thisriskwill affectthe implementation of the project as well as increase thetimeof delivery Byusingthe Just-In-time supplymodel thisriskcan be mitigated. Other issues MediumLackingin analysisof requirements Inthelarge projectfor ordering and payment many uncertain These kinds of riskscould affectthe overall functionsof Tomanage these kind of risksthe management needto developthe 18
issues can be arise projectriskregister andprior planning (Pritchard,& PMP, 2014) Communication with stakeholders Communication with stakeholders is essential for managing the project outcome and activities. The proper communication among stakeholder will be beneficial for project team and organization to analyze the real-time information and make changes in the project activities (Jacobs and et al., 2014). The key stakeholders for this project involve organization, volunteers, project manager, public officer, software developer, system engineer and vice chairman. The communication process of the project team will involve the use of technical resources like email, text message and video conferencing. The use of these communication tools will help to minimize the time and tracking of the information. The project manager will also use traditional methods of communication like official letters and memo to communicate the financial and supply chain contract information to the top management people of the organization (Harrison, and Lock, 2017). This kind of communication approach is essential for increasing the feasibility and success rate of the project. Moreover, the communication plan for software engineer and system developer involve conducting the meetings to increase barnstorming which will support in generating new ideas and allocation of resources. Status report and performance The project is started according to define goals and objectives by considering the requirements of organization and process of managing the activities. The project manager is 19
taking feedback and supervising the activities of team members to maintain the standards and quality of the project (Papke-Shields, and Boyer-Wright, 2017). The current status report of the project is satisfactory as team members are working according to their capabilities and managing the functions of the project. The deliverables involve the achievement of desired goals and objectives of stakeholders and maintain the proper inventory of supplied functions and initiatives of organization for children. The input of project will majorly depend on the process that followed for documentation, equipment, information, software and financial management. The performance of project team is monitored according to define objectives of the project and the team members are following the standard to meet the KPIs. The factors like delay in supply of raw material and lacking labor also affect the budget allocation and overall cost of the project. The project manager and organization will try to complete the project within the allocated budget. CONCLUSION From the study, it can be considered that project management is broad activities that help to manage the large and small projects development and implementation. The current report has developed project plan for developing and implementing new online system for order making and offering the payment through online medium for users of UNICEF services. Thereport hasanalyzedrisk factors, budgetand designed theschedulefor implementing the project into organization to provide benefits to children. 20
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