Self-Checkout System in GT Smith - Project Management

PROJECT MANAGEMENT
Self-Checkout system in GT Smith

Business case
• Currently, in GT Smith, users have to stay in long queue to complete their
transactions which increase their waiting time.
• Thus, by advancement through self-checkout system, every customer will be able
to create bill of item and goods purchased and pay it.
• The development of self-service system by the use of RFID (Radio Frequency
Identification) will enable GT smith to rise its competitive success.

Self-Checkout system
• Self-checkout/self-service system in supermarkets is increasingly used by many
British supermarkets to reduce their costs and boost service efficiency.
• Customers frequently visit in the retail outlets and use self-service machines to
pay bills of their basket without wasting time.

Key benefits
• Reduce waiting time at the point of checkout
• Minimize wages costs
• Effective inventory management
• Maximize revenue
• Improve brand reputation