Project Management: Definition of Quality, Tools and Techniques for Quality Management, and Impact of Poor Quality on Project Cost

This article discusses project management and its various aspects such as the definition of quality, tools and techniques for quality management, and the impact of poor quality on project cost. It also provides examples to illustrate the concepts. The article is based on the works of Burke (2013) and Kerzner and Kerzner (2017).

Running head: PROJECT MANAGEMENT
PROJECT MANAGEMENT
Name of the Student
Name of the University
Author Note

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How do you define the quality of the project?
The quality of the project can defined when the blueprint of the idea proposed that has a
proper design and the plan of the project delivers the exact and effective results, which was
set to fulfil the goal set by the project (Burke, 2013). The quality of the project is determined
by the implementation of the idea in practical through fulfilment of the goals in real life. The
plan management, quality management and the quality control maintain the project quality.
This can be done by implementation of the tools and techniques in order to reach the desired
gola
Which tools and techniques do you think are a necessity for planning a project’s quality
management?
Project quality management needs the plan the budget and the control measure. The
technique that could be used in the project management plan are:
1. SWOT analysis: the techniques mainly concern the strength, weakness, opportunities
and threats that could be faced by being in the business environment practically.
2. Risk map: the overall threat that can be faced during the project management. the risk
map provides the way of preventing future risk that could be faced during the
implementation of the project
3. Stakeholder Matrix: the stakeholder matrix discussing the impact on the stakeholder
by assessing the process of the project and note the potential outcome that could eb
faced by the organisation.
4. Cost benefit analysis.
5. Cost control Analysis
The tools that can be used as necessity of the project’s overall management are as follows:

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1. Gnatt chart: it provides the duration of planning to duration of the implementation of
the project.
2. PERT CHART: shows the time taken by each step,
3. Product Breakdown Structure: the breakdown structure help in maintaining the quality
of the product.
4. Work breakdown Structure: the breakdown structure shows the role of each work
Explain and given an example of how the project cost can be affected by poor quality?
The poor quality of the product will in turn affect the product quality. It will happen because
the project has to be done all over again and the cost will arise since in order to increase the
quality of the product that was promised by the project. The poor quality just yield the
sellable output so the improvement of the project will yield sellable output,
Project cost of cloth manufacturer who used to charge 4 dollars per metre, yielded 10000
metre each month. Since the quality of the cloth material was poor, the sale was down to
7000 meters and 3000 metres went as a loss. In order to increase the project quality the
manufacturer increased the price of clothes to 6 dollars but upgraded the quality to maintain
the better sale in the market. If there is poor quality of the product, the building might incur
losses and yield only sellable output and no profits.

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References
Burke, R. (2013). Project management: planning and control techniques. New Jersey, USA.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.