Project Management for Transport for London: Methodology, Network Diagram, Stakeholder Analysis, Risk Analysis, and Quality Expectations
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This report provides a critical analysis of project management methodology, network diagram, stakeholder analysis, work breakdown structure, organizational structure, risk analysis, and quality expectations for the Transport for London project. The project aims to undertake road projects for devising greener, safer, more attractive streets along with improving entire bus networks across London. The report includes a justification of the project, a network diagram, a Gantt chart, stakeholder analysis, work breakdown structure, organizational structure, risk analysis, and quality expectations.
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Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Justification of the project and critical analysis of methodology that would be appropriate for
the project as well as reason........................................................................................................1
TASK 2............................................................................................................................................2
i. Developing network diagram...................................................................................................2
ii. Representing activity list of the project in Gantt Chart...........................................................4
TASK 3............................................................................................................................................6
Undertaking stakeholder analysis for project..............................................................................6
TASK 4............................................................................................................................................8
Work breakdown structure and organisational structure for the event........................................8
TASK 5............................................................................................................................................9
Preparing risk analysis for 20 various risks that could affect project..........................................9
TASK 6..........................................................................................................................................12
Determining what quality expectation, quality specification along with acceptance criteria and
measures to be put for controlling the event..............................................................................12
REFERENCES..............................................................................................................................13
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Justification of the project and critical analysis of methodology that would be appropriate for
the project as well as reason........................................................................................................1
TASK 2............................................................................................................................................2
i. Developing network diagram...................................................................................................2
ii. Representing activity list of the project in Gantt Chart...........................................................4
TASK 3............................................................................................................................................6
Undertaking stakeholder analysis for project..............................................................................6
TASK 4............................................................................................................................................8
Work breakdown structure and organisational structure for the event........................................8
TASK 5............................................................................................................................................9
Preparing risk analysis for 20 various risks that could affect project..........................................9
TASK 6..........................................................................................................................................12
Determining what quality expectation, quality specification along with acceptance criteria and
measures to be put for controlling the event..............................................................................12
REFERENCES..............................................................................................................................13
INTRODUCTION
An application of methods, skills, experience and process for accomplishing particular
project objectives as per acceptance criteria with determined parameters is said to project
management (Li, 2018). For understanding about project management, selected project is
Transport for London (TfL) that aims to undertake road projects for devising greener, safer, more
attractive streets along with improving entire bus networks across London. Moreover, the
objective of the project is celebrating 40th anniversary of G&S Society and unveiling strategic
direction for TfL. Reason to undertake the project of TfL is to invite project management plan
for staging one of popular operettas of playwright William G. Gilbert as well as composer Arthur
Sullivan to be submitted for consideration.
The report highlight critical analysis of project management methodology, network
diagram and Gantt Chart for the project. It also includes stakeholder analysis, work breakdown
structure and organisational structure for the event. Further, it comprises preparing Risk Analysis
and determines measures to be put for controlling the event.
TASK 1
Justification of the project and critical analysis of methodology that would be appropriate for the
project as well as reason
Transport for London is a project with objective of celebrating 40th Anniversary of G&S
Society as well as unveiling strategic directions for London transportation. The deliverables of
the project includes developing some of Land along Bollo Lance for creating around 800 new
homes in Acton.
Project methodology could be termed to set of guiding processes as well as principles to
manage a project. In aspect to project of Transportation for London, selected methodology is
Scrum methodology that is designed to help teams developing complex projects. By using Scrum
methodology, project management of TfL is able to encourage stakeholder involvement
throughout working and creates higher transparency for ensuring that expectations are managed
in effective manner. Benefit of using Scrum methodology in the project includes increased
investment returns, higher customer satisfaction, greater team morale, enhances collaboration
and project exposure. However, Scrum methodology leads to scope creep, requires experienced
1
An application of methods, skills, experience and process for accomplishing particular
project objectives as per acceptance criteria with determined parameters is said to project
management (Li, 2018). For understanding about project management, selected project is
Transport for London (TfL) that aims to undertake road projects for devising greener, safer, more
attractive streets along with improving entire bus networks across London. Moreover, the
objective of the project is celebrating 40th anniversary of G&S Society and unveiling strategic
direction for TfL. Reason to undertake the project of TfL is to invite project management plan
for staging one of popular operettas of playwright William G. Gilbert as well as composer Arthur
Sullivan to be submitted for consideration.
The report highlight critical analysis of project management methodology, network
diagram and Gantt Chart for the project. It also includes stakeholder analysis, work breakdown
structure and organisational structure for the event. Further, it comprises preparing Risk Analysis
and determines measures to be put for controlling the event.
TASK 1
Justification of the project and critical analysis of methodology that would be appropriate for the
project as well as reason
Transport for London is a project with objective of celebrating 40th Anniversary of G&S
Society as well as unveiling strategic directions for London transportation. The deliverables of
the project includes developing some of Land along Bollo Lance for creating around 800 new
homes in Acton.
Project methodology could be termed to set of guiding processes as well as principles to
manage a project. In aspect to project of Transportation for London, selected methodology is
Scrum methodology that is designed to help teams developing complex projects. By using Scrum
methodology, project management of TfL is able to encourage stakeholder involvement
throughout working and creates higher transparency for ensuring that expectations are managed
in effective manner. Benefit of using Scrum methodology in the project includes increased
investment returns, higher customer satisfaction, greater team morale, enhances collaboration
and project exposure. However, Scrum methodology leads to scope creep, requires experienced
1
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team members and creates pressure for spending huge time durations in developing the project
(Hale, 2021).
Within project of TfL, Scrum methodology is more appropriate because it includes
frequent updates and check-ins at the time on requirement of changes that do not languish for
weeks’ prior someone notices. It also helps in completing work more effectively to achieve
desired outcomes.
TASK 2
i. Developing network diagram
Network Diagram could be described to graphical representation of any kind of project. It
is composed of series of connected arrows together with boxes in order to elaborate inter
relationship among activities that are part of project. For project of Transportation of London,
network diagram is prepared for assisting team members to visualise activities which requires to
be completed over time of project. Moreover, it provides crucial context such as sequence,
dependency addition to sequence. In context to project of TfL, network diagram is developed
underneath:
Figure 1: Network diagram
2
(Hale, 2021).
Within project of TfL, Scrum methodology is more appropriate because it includes
frequent updates and check-ins at the time on requirement of changes that do not languish for
weeks’ prior someone notices. It also helps in completing work more effectively to achieve
desired outcomes.
TASK 2
i. Developing network diagram
Network Diagram could be described to graphical representation of any kind of project. It
is composed of series of connected arrows together with boxes in order to elaborate inter
relationship among activities that are part of project. For project of Transportation of London,
network diagram is prepared for assisting team members to visualise activities which requires to
be completed over time of project. Moreover, it provides crucial context such as sequence,
dependency addition to sequence. In context to project of TfL, network diagram is developed
underneath:
Figure 1: Network diagram
2
(Source: Network diagram)
Figure 2: Network Diagram Critical path
(Source: Network Diagram Critical path)
The above network diagram is created with the help of underneath basis:
Early Start Activity Number Early finish
Slack
time
ACTIVITY NAME
Late Start Duration Late Finish
For project of TfL, network diagram which is developed above represents critical path
that is known as a technique to determine activities necessary to complete workings of project
addition to determine scheduling flexibilities. It is longest sequence of tasks which needs to be
completed on time in such manner that whole project is finished as per set duration (Yang,
2020). Above network diagram is developed through orange and blue arrows in Figure 1. From
Figure 2, it is analysed that critical path to complete the project of TfL in shortest time is
1→2→4→5→9→10→21→22. Shortest time to complete all activities for event that is project of
TfL is 116 days or 16 weeks and 4 days.
3
Figure 2: Network Diagram Critical path
(Source: Network Diagram Critical path)
The above network diagram is created with the help of underneath basis:
Early Start Activity Number Early finish
Slack
time
ACTIVITY NAME
Late Start Duration Late Finish
For project of TfL, network diagram which is developed above represents critical path
that is known as a technique to determine activities necessary to complete workings of project
addition to determine scheduling flexibilities. It is longest sequence of tasks which needs to be
completed on time in such manner that whole project is finished as per set duration (Yang,
2020). Above network diagram is developed through orange and blue arrows in Figure 1. From
Figure 2, it is analysed that critical path to complete the project of TfL in shortest time is
1→2→4→5→9→10→21→22. Shortest time to complete all activities for event that is project of
TfL is 116 days or 16 weeks and 4 days.
3
ii. Representing activity list of the project in Gantt Chart
Gantt Chart is popular way to display tasks or activities displayed against time. In a project,
it is used to assist planning along with scheduling projects of all sizes. For the project of TfL,
Gantt Chart is as represented:
4
Gantt Chart is popular way to display tasks or activities displayed against time. In a project,
it is used to assist planning along with scheduling projects of all sizes. For the project of TfL,
Gantt Chart is as represented:
4
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5
TASK 3
Undertaking stakeholder analysis for project
Stakeholder analysis is termed to a framework for identification of key stakeholders, their
power and influence on project (Haque, 2020). In context to Project of Transportation for
London, stakeholder analysis is undertaken below:
6
Undertaking stakeholder analysis for project
Stakeholder analysis is termed to a framework for identification of key stakeholders, their
power and influence on project (Haque, 2020). In context to Project of Transportation for
London, stakeholder analysis is undertaken below:
6
Figure 3:Self-Created Stakeholder Analysis. 2021
(Source: Self-Created Stakeholder Analysis. 2021)
High power, high interest: Project sponsor and site managers are internal stakeholder of
the project of Transportation of London as they have responsibility to administer and complete
project successfully. In this, nonverbal communication strategy could be used by stakeholders so
to communicate with eye contact, facial expressions and hence forth.
High power, low interest: National media and governance board of construction entity
are external stakeholders having high power as well as low interest in project of TfL. Herein,
communication among stakeholders will happen through written communication strategy in
which information are shared by using email, messages and hence forth having words (Chatzis,
2021).
Low power, high interest: Recruiting agencies and employees are internal stakeholders
of project TfL with low power addition to high interest. In this, communication within
stakeholders will happen with verbal communication strategy in which all involved stakeholders
share information orally.
7
(Source: Self-Created Stakeholder Analysis. 2021)
High power, high interest: Project sponsor and site managers are internal stakeholder of
the project of Transportation of London as they have responsibility to administer and complete
project successfully. In this, nonverbal communication strategy could be used by stakeholders so
to communicate with eye contact, facial expressions and hence forth.
High power, low interest: National media and governance board of construction entity
are external stakeholders having high power as well as low interest in project of TfL. Herein,
communication among stakeholders will happen through written communication strategy in
which information are shared by using email, messages and hence forth having words (Chatzis,
2021).
Low power, high interest: Recruiting agencies and employees are internal stakeholders
of project TfL with low power addition to high interest. In this, communication within
stakeholders will happen with verbal communication strategy in which all involved stakeholders
share information orally.
7
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Low power, low interest: For the project of TfL, community members are external
stakeholders that have low power and low interest. Verbal communication is one of strategy with
the help of which stakeholders communicate while speaking with others.
TASK 4
Work breakdown structure and organisational structure for the event
Work breakdown structure refers to technique of organising addition to completing project
working (Kozak-Holland and Procter, 2019). It is assisting diagram for managers as it permits to
carry out operations backwards from end deliverables of project as well as identify all practices
required for achieving success. For project of TfL, work breakdown structure is below:
Organisational structure refers to a system outlining ways in which specific practices are
directed for organisational goal attainment. For the project of TfL, hierarchical structure is
effective as it involves each person reporting or talking about the project. In this structure, level
of authority and responsibility are defined in better aspects. In context to project of TfL,
hierarchical structure is as follows:
8
stakeholders that have low power and low interest. Verbal communication is one of strategy with
the help of which stakeholders communicate while speaking with others.
TASK 4
Work breakdown structure and organisational structure for the event
Work breakdown structure refers to technique of organising addition to completing project
working (Kozak-Holland and Procter, 2019). It is assisting diagram for managers as it permits to
carry out operations backwards from end deliverables of project as well as identify all practices
required for achieving success. For project of TfL, work breakdown structure is below:
Organisational structure refers to a system outlining ways in which specific practices are
directed for organisational goal attainment. For the project of TfL, hierarchical structure is
effective as it involves each person reporting or talking about the project. In this structure, level
of authority and responsibility are defined in better aspects. In context to project of TfL,
hierarchical structure is as follows:
8
Figure 4: Hierarchical structure for project of Transportation of London. 2021
(Source: Hierarchical structure for project of Transportation of London. 2021)
TASK 5
Preparing risk analysis for 20 various risks that could affect project
Risk analysis is conducted for identifying along with analysing potential issues or hazards
which can negatively impact major initiatives of project (Mahendra and Seto, 2019). For the
project of TfL, risk analysis including risks which can affect workings in the project is prepared
below:
9
(Source: Hierarchical structure for project of Transportation of London. 2021)
TASK 5
Preparing risk analysis for 20 various risks that could affect project
Risk analysis is conducted for identifying along with analysing potential issues or hazards
which can negatively impact major initiatives of project (Mahendra and Seto, 2019). For the
project of TfL, risk analysis including risks which can affect workings in the project is prepared
below:
9
S.R. Factors Possibility effect Mitigation strategies
1 Weather challenges Low High Analyse weather report properly.
Reschedule tasks in anticipation of bad
weather .
2 Power failure High High Use of generators.
Establish a emergency plan.
3 Cost overruns High High Proper finance resource allocation.
Forming proper budget.
4 Resistance of
employees
Low high Value safety to current workers.
Motivating employees on regular basis.
5 Political challenges High High Proper documentation to be completed.
Establishing a legal framework.
6 Non-support from
Locals
Low High Used regional people in completion of task.
Take of values of native population.
7 Funding High High Proper mix of debt and equity.
Go for loans on cheap rates of interest.
8 Onsite injuries High Low Take effective measures for safety
Provide insurance facility to every
employees.
9 Communication
issues
Low High Avoid confusion, be clear and concise.
Choosing right communication method for
message.
10 Raw material
delivery
High High Establish a good contact with supplier.
Identify locally available suppliers.
11 Performance of
contractor
Low High Select experienced based contractor.
Proper evaluation of work on regular basis.
10
1 Weather challenges Low High Analyse weather report properly.
Reschedule tasks in anticipation of bad
weather .
2 Power failure High High Use of generators.
Establish a emergency plan.
3 Cost overruns High High Proper finance resource allocation.
Forming proper budget.
4 Resistance of
employees
Low high Value safety to current workers.
Motivating employees on regular basis.
5 Political challenges High High Proper documentation to be completed.
Establishing a legal framework.
6 Non-support from
Locals
Low High Used regional people in completion of task.
Take of values of native population.
7 Funding High High Proper mix of debt and equity.
Go for loans on cheap rates of interest.
8 Onsite injuries High Low Take effective measures for safety
Provide insurance facility to every
employees.
9 Communication
issues
Low High Avoid confusion, be clear and concise.
Choosing right communication method for
message.
10 Raw material
delivery
High High Establish a good contact with supplier.
Identify locally available suppliers.
11 Performance of
contractor
Low High Select experienced based contractor.
Proper evaluation of work on regular basis.
10
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12 Machine breakdown High High Time to time service of machines.
Appointing of engineers on construction
site.
13 Poor site
management
Low High Delegation of work and authority.
Fixing deadlines for the particular work.
14 Planning issue High High Prepare proper plan in the starting phase.
Monitoring progress and make changes if
required.
15 Duplication of efforts Low Low Provide different responsibility to each
individual.
Proper coordination between supervisor
and employees.
16 Poor productivity High High Set realistic goals.
Hire good management.
17 Unqualified
personnel
Low High Provide proper training to employees.
Conduct proper interview with employee.
18 Accessibility to
human resource
Low Low Use local human resource available.
Provide better opportunities to employees
19 Project deadline High Low List out your all projects task and
deliverables.
Set deadlines according to level of
complexity.
20 Timely decision
making
Low High Paper out daily task to be done.
Brain storming.
11
Appointing of engineers on construction
site.
13 Poor site
management
Low High Delegation of work and authority.
Fixing deadlines for the particular work.
14 Planning issue High High Prepare proper plan in the starting phase.
Monitoring progress and make changes if
required.
15 Duplication of efforts Low Low Provide different responsibility to each
individual.
Proper coordination between supervisor
and employees.
16 Poor productivity High High Set realistic goals.
Hire good management.
17 Unqualified
personnel
Low High Provide proper training to employees.
Conduct proper interview with employee.
18 Accessibility to
human resource
Low Low Use local human resource available.
Provide better opportunities to employees
19 Project deadline High Low List out your all projects task and
deliverables.
Set deadlines according to level of
complexity.
20 Timely decision
making
Low High Paper out daily task to be done.
Brain storming.
11
TASK 6
Determining what quality expectation, quality specification along with acceptance criteria and
measures to be put for controlling the event
Quality expectation: It is key requirement of project. It can be in form of any processes and
standards which is required to be followed and applied. From project of TfL, quality expected is
high level as it brings greater mobility within the nation. In this aspect, benchmarking is a
measure to be put in controlling the event of Transportation for London.
Quality specification: It defines desired quality of services (Kozak-Holland and Procter,
2019). For project of TfL, quality specification is in form of converting efficiency of modules
over time. It is based on specification of rated power results along with percentage of output
which can be expected as panels approach end of life.
Acceptance criteria: It refers to prioritising list of characteristics or attributes which Project
product must have at the time of completion. It is baseline with rest of project initiation
document as well as could only changes with support and approval from Project Board. For
project of TfL, acceptance criteria is prioritised through MsSCoW method that is must have,
should have, could have and won’t have for now. The measure for the acceptance criteria of
project of TfL is key performance indicator that is measurable value demonstrating effectiveness
of performances to attain project objectives.
12
Determining what quality expectation, quality specification along with acceptance criteria and
measures to be put for controlling the event
Quality expectation: It is key requirement of project. It can be in form of any processes and
standards which is required to be followed and applied. From project of TfL, quality expected is
high level as it brings greater mobility within the nation. In this aspect, benchmarking is a
measure to be put in controlling the event of Transportation for London.
Quality specification: It defines desired quality of services (Kozak-Holland and Procter,
2019). For project of TfL, quality specification is in form of converting efficiency of modules
over time. It is based on specification of rated power results along with percentage of output
which can be expected as panels approach end of life.
Acceptance criteria: It refers to prioritising list of characteristics or attributes which Project
product must have at the time of completion. It is baseline with rest of project initiation
document as well as could only changes with support and approval from Project Board. For
project of TfL, acceptance criteria is prioritised through MsSCoW method that is must have,
should have, could have and won’t have for now. The measure for the acceptance criteria of
project of TfL is key performance indicator that is measurable value demonstrating effectiveness
of performances to attain project objectives.
12
REFERENCES
Books and Journals:
Chatzis, K., 2021. Managing traffic complexity. Canadian transport planning software package
Emme, 1970s–2010s. The Journal of Transport History, p.00225266211005753.
Hale, G., 2021. 8. Managing Cross-Cutting Interdependencies: Canada’s Cross-Border
Transportation and Infrastructure Regimes in a North American and International
Context. In Navigating a Changing World (pp. 179-206). University of Toronto Press.
Haque, N., 2020. Mapping prospects and challenges of managing sludge from effluent treatment
in Bangladesh. Journal of Cleaner Production, 259, p.120898.
Kozak-Holland, M. and Procter, C., 2019. Managing transformation projects: tracing lessons
from the industrial to the digital revolution. Springer Nature.
Li, Z., 2018. Transportation asset management: Methodology and applications. CRC Press.
Mahendra, A. and Seto, K. C., 2019. Upward and outward growth: managing urban expansion
for more equitable cities in the global south.
Yang, J., 2020. Human Knowledge and Expertise Platform for Managing Genomics Projects.
In Handbook of Research on the Role of Human Factors in IT Project Management (pp.
132-148). IGI Global.
13
Books and Journals:
Chatzis, K., 2021. Managing traffic complexity. Canadian transport planning software package
Emme, 1970s–2010s. The Journal of Transport History, p.00225266211005753.
Hale, G., 2021. 8. Managing Cross-Cutting Interdependencies: Canada’s Cross-Border
Transportation and Infrastructure Regimes in a North American and International
Context. In Navigating a Changing World (pp. 179-206). University of Toronto Press.
Haque, N., 2020. Mapping prospects and challenges of managing sludge from effluent treatment
in Bangladesh. Journal of Cleaner Production, 259, p.120898.
Kozak-Holland, M. and Procter, C., 2019. Managing transformation projects: tracing lessons
from the industrial to the digital revolution. Springer Nature.
Li, Z., 2018. Transportation asset management: Methodology and applications. CRC Press.
Mahendra, A. and Seto, K. C., 2019. Upward and outward growth: managing urban expansion
for more equitable cities in the global south.
Yang, J., 2020. Human Knowledge and Expertise Platform for Managing Genomics Projects.
In Handbook of Research on the Role of Human Factors in IT Project Management (pp.
132-148). IGI Global.
13
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