Project Management: Characteristics, Team Composition, and Risk Control

Project Management

Table of Contents
Introduction......................................................................................................................................1
Define project their characteristics along with role of manager.............................................1
Applications of theoretical frameworks as well as methodologies in project environment...3
Evaluation of composition as well as management of teams.................................................5
Formulation of project management plan...............................................................................6
Measures for control as well as monitor project risks............................................................7
Evaluation of project success and failure...............................................................................9
Conclusion.....................................................................................................................................10
REFERENCES..............................................................................................................................11

Introduction
Project management refers to critical practice which applies knowledge associated with
tools, process, deliverables, techniques and skills with reference to project activities to make sure
that solid path for project is maintained for successful attainment of goals as well as
requirements. Basically, it implies planning, delegation, monitoring along with controlling all the
major aspects related with project to attain overall objectives (Auerbach, Daniels and Urban,
2019). This report is based on Webhelp which renders intelligent, contact centre services and
data let customer services. It was founded by Olivier Duha and Frederic Jousset in 2000 along
with this headquartered in Paris, France. It has become business leader in business process
outsurcing. This report comprises of different aspects related with project, certain frameworks
and their management. Furthermore, it also involves project management plan, risk assessment
and certain perspectives related with their success or failure.
Define project their characteristics along with role of manager.
The temporary venture which exists to furnish defined results is referred to as project.
Each project have their own unique and agreed objectives along with their own project plan,
timescale, budget, tasks and deliverables. This involves people from distinct teams in an
organisation who works together to accomplish a common goal. It provides a great opportunity
for individuals as well as employees that enable them to attain their non-business and business
objectives in efficient way by implementation of changes.
 Definable purpose, result or end-item: This is normally illustrated in context of
schedule, cost along with performance requirements.
 Each project is unique: This needs something distinct which was not done before.
Project is once off, one time activity that never repeats something again.
 Temporary activities: It is ad hoc management of materials, resources, facilities and
equipments which are put together in an attempt to attain a goal (Berggren, 2019).
Webhelp ensures that the project is accomplished within peculiar time frame and when
this is attained then team is reconstituted for next project with different goal.
 Cut organizational line: It always cut across organizational lines as well as structure in
an organization. This is carried out as projects must draw from different talents and skills
associated with distinct professions along with department and sometimes it also goes
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with other organizations. This leads to creation of new interdependencies which brings in
new as well as unique problems.
 Unfamiliarity: Project is different with respect to what is done previously and also
illustrates unfamiliarity. With respect to Webhelp, it also involves new technologies for
dealing with peculiar project as well bring in relevant elements related with risk and
uncertainty (Burga, LeBlanc and Rezania, 2019).
 Organization puts something at stake when project is undertaken: The unique projects
need to have efforts as well as scrutinize something as failure might jeopardize the firm
and their goals.
 Process for attainment of goals: While project is under process, there are various phases
through which it undergoes and it forms a cycle which is referred to as project life cycle.
People, organizations, resources and tasks will be altered when project will move from
one phase to other. The organizational structure as well as expenditure of Webhelp will
lead to build up succeeding phase and then it is declined when project comes to an end.
Project manager refers to one who have lead within processes associated with
formulation of plans, their execution, tracking, controlling as well as closing the projects. They
are responsible for entire projects, its scope, and team, resources involved along with success or
failure of project (Chapman, 2019). The role of project manager with reference to Webhelp is
specified below:
 In initiation phase, manager is liable for management of integration and stakeholder.
They develops project charter as well as identify the major stakeholders involved
within the project.
 With respect to planning phase, the project manager carries out different roles, they
involve integration, scope, time, cost, quality, human resource, communication, risk,
procurement and stakeholder management. This enables project manger of Webhelp
to ensure that they are able to carry out their functionalities as per desired standards
as well as on desired time frame.
 The next role of project manager comprises of execution, that involves giving
guidelines and managing all the essential aspects of project in an relevant manner by
ensuring quality of work that is carried out through selection of adequate human
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