Project Quality Scope Management

Running head: PROJECT QUALITY SCOPE MANAGEMENT
Project Quality Scope Management
Name of the Student
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Author Note

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PROJECT QUALITY SCOPE MANAGEMENT
Table of Contents
I. Introduction..................................................................................................................................2
A. Definition of Project Quality Management............................................................................2
B. Summarized Evolution of Quality Management....................................................................2
II. Quality Tools...............................................................................................................................2
A. Total Quality Management.....................................................................................................2
B. Six Sigma................................................................................................................................2
C. ISO..........................................................................................................................................2
D. Lean Methodology..................................................................................................................2
III. The Wheel of Quality................................................................................................................2
A. Customer Focus......................................................................................................................2
B. Variation..................................................................................................................................2
C. Continuous Improvement........................................................................................................2
D. Essential Elements..................................................................................................................2
1. Training................................................................................................................................2
2. Leadership............................................................................................................................2
IV. ISO 9001 Quality Conformance Requirements.........................................................................2
A. Development and Required Elements in an Quality Policy...................................................2
B. Development and Required Elements in an Quality Manual..................................................2
C. Development and Required Elements in Quality Objectives..................................................2
D. Development and Required Elements in Quality Procedures.................................................2
E. Development and Considerations in Quality Forms/Documentation.....................................3
V. Conclusion..................................................................................................................................3
VI. References.................................................................................................................................4

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PROJECT QUALITY SCOPE MANAGEMENT
I. Introduction
The project management is the best set of the practices those could be utilized for the
delivery of any project and has many phases including the quality management. Quality of the
project is very crucial for stating that the project is being successful and it can be determined
through measuring the level of the satisfaction of the consumers and determining whether the
project delivery is meeting the objectives and scope of the project or not. Quality management
should be assured while delivering the project and identification of the values meeting the needs
and requirements of the users.
A. Definition of Project Quality Management
Project Quality Management can be described as the overseeing and monitoring the tasks
and the activities those need to be maintained for the successful delivery of the project with
higher efficiency and level (Hoyle, 2017). The project quality management includes
consideration of the quality improvement and control, implementation and creation of the quality
assurance and planning, and the determination of the quality policy. There is a term in the project
management describing this phenomenon as Total Quality Management (TQM) that is nothing
but a long – term focusing goals through taking short – term initiatives.
B. Summarized Evolution of Quality Management
The quality management was in practice from very long ago and was being utilized by
most of the managers for the management of the quality of the deliverables and output of the
projects. The inspection of the product quality was in practice from since twentieth century and
the quality became very vital in education and practice from the World War II in 1940 (Goestsch
& Davis, 2014). In 1960s the quality charts and processes became urgent practices for the quality
management and control over the products being delivered by the organization. The business

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PROJECT QUALITY SCOPE MANAGEMENT
started changing in the 1970s and the quality started playing crucial role as the competition
started growing among the organizations in the market. From 1970s and 1980s businesses and
organization started proposing the products at lower price and the quality needed to be assured in
manner to compete the competitive market and assure that they could attract more customer and
make good business (Sanz-Calcedo et al., 2015). With the passage of the time, the quality
became more vital in manner to assure that the organizations are branding the customer target
and organization can make better business.
II. Quality Tools
Quality tools can be described as the methods and approaches those could be utilized for
troubleshooting the issues those could influence and hamper the quality of the products and
deliverables being delivered to the organization (Psomas & Antony, 2015). These are helpful in
the management of the product delivery and assuring that the deliverables are capable of
fulfilling the needs and requirements of the users.
A. Total Quality Management
Total quality management is a set of practices that will be helpful in assuring that the
projects, business, and organizations are delivering the highest standards of the products and
output those are capable of fulfilling the needs and requirements of the consumers. It is a long-
term approach that focuses on the satisfaction of the customer through assuring that the products
or output being delivered to the consumers is of highest standard and quality (Ingason, 2015).
Total quality management majorly focuses on the eight major aspects including the customer –
integrated system, feed, strategic and systematic approach, total employee involvement,