Promoting Team Effectiveness in Care Malta

This report discusses the importance of promoting team effectiveness in Care Malta, an old age home. It covers the team objectives, health and safety policies, leading a team of equals, and the challenges faced by the team. The report also provides insights on managing conflicts and the Tuckman model. The role of the housekeeper in maintaining a safe and healthy environment is highlighted. Course code, course name, and college/university are not mentioned.

PROMOTE TEAM EFFECTIVENESS

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Contents
Introduction....................................................................................................................2
Team objective...............................................................................................................2
Health and safety policy.................................................................................................3
Leading team of equals..................................................................................................4
Challenges......................................................................................................................4
Conclusion......................................................................................................................7
References......................................................................................................................8

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Introduction
Care Malta is an old age home, it provides the services to the old people. It provides the
services such as residential services, nursing, independent living for an older person,
specialized dementia care, nursing and independent living for an older person. Since 1993, it
is a leader in the care sector. It provides the accommodation facility to the old age people
with the vast majority of the new resident. It takes care of the 1300 residents with the 1000
employees who are highly dedicated and well trained in their work. The role of the
housekeeper is to manage all the resources of the care home by keeping the health and safety
policy in mind (Care Malta, 2018).
In this report, Peer team has been formed by considering the objectives to achieve the goals
and to provide the facility to people who are neglected by their children. Team focus is to do
the work together but they face many challenges during the task allocation or delegate the
authority.
Team objective
Bond the team members:
It has been analysed that the team is formed by collecting the new ideas and suggestions to
achieve the objective of the organisation. Objective of the company can be achieve by
making the good relation among the members (Costa, Passos, and Bakker, 2014).
Motivate team members
Team formation is a kind of motivation for the team members. It is necessary for the
members to work with the team and support each other. A member can inspire by the other
one. The objective of team formation is to motivate the members for their work.
Manage conflict

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The main objective of the team formation is to remove the conflict between the members.
Working together builds the strong relationship between the members and tries to reduce the
conflict (Rahim, 2017).
Health and safety policy
It has been analysed that Health and safety is the major consideration for an organisation.
Health and safety is an essential for an organisation as well as the human resources. The
workplace should be safe for the people who are doing their work. It is the responsibility of a
housekeeper to keep the environment safe or clean. The care home reduces the various risks
in many ways.
Accidents/ Injuries
A housekeeper should take care of the electric or other dangerous equipment. Housekeeper
has the responsibility to keep the environment safe and clean by arranging the asset or
checking the equipment.
Fire prevention
Housekeeper should be preparing for unhappening events. Care Malta has the responsibility
to train the staff for fire prevention. Care Malta has to provide the prevention equipment to
the housekeeper for the safety.
First Aid Kit/First Aiders
Housekeeper should know about the use of first aid kit. Care Malta has to make sure that first
aid kit is available to the staff or not. It is the duty of the company to provide the first aid kit
to the housekeepers and staff. It has to provide the training to the housekeeper for the safety
during the accident (Karthik, 2015).
Smoking

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Care Malta has to make the rules for no smoking in the organisation. It is the duty of
Housekeeper to paste the paper of no smoking in the organisation area or to ensure that no
one smoke in the organisation area.
Leading team of equals
It has been evaluated that the team members can be motivated by fulfilling their needs.
It can be said that team can be motivated by satisfying their necessary needs or by giving
respect to their values (Poston, 2009).
Challenges
It has been analysed that the team faces many challenges with the help of the Tuckman
model.
Forming

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Task allocated to the members as per their ability. It develops the feeling of biases in the
members that causes the conflict between members. In the care home, conflict is a big
problem and it has a negative impact on the old people’s health. Due to the conflict between
the members, they behave independently which decreases their goodwill.
Storming
Peer team is made to collect the ideas or work together. During the collecting ideas, different
ideas competing with each other that are badly affected the home or the people who live
there. This phase breaks the relations between the members that badly affect the services of
the home. The members focus on consensus instead of completing the task that creates the
problem for the care home. Old age home is not surviving long term with the incomplete
services. It is a major duty of an organisation to provide the good quality of life to the people
who live there. In this case, the housekeeper is playing an important role to keep the
environment peaceful and healthy by giving a suggestion or to remove the conflict between
them. Peer team also has a responsibility to take care of the services and completing the task
(Lemons, and Strong, 2016).
Norming
After training the team, the housekeeper has to take the step back and analyse their work. in
this stage, the team has to trust themselves and give their best in completing the task by the
following the rules and values suggested by the leader. In this case, team leader faces the risk
that is team losses their self-confidence or their own creativity and reach at the point of
failure (Lawlor, and Allred, 2017).
Performing
In this stage, the team members have a right to take their own decisions with the suggestion
of every team member. The members should participate in decision-making and encouraged

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each other for their views. In this case, there is a minor risk of communication in business
which affects the relation of team members (Nardone, Johnson, and Vitulano, 2018).
Adjourning & Transforming
This is the last stage of the team in which the team is broken into the parts for the self-
development. In this case, team members are independent to do the work. They take their
own decisions and complete their task by following the rules and values of the Care Malta
(Natvig, and Stark, 2016).
Other issues
It is observed that a team face many issues at the time of task allocation or the negotiation
process. By forming a team, conflict is reduces but in many time a leader has to solve the
disputes among the members. A team has to corporate each other and do the work which is
allocated by the leader.

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Conclusion
From the above analysis, it has been concluded that the Care Malta provides the excellent
services to the old age people who are abandoned by their children. It provides the
accommodation facility to the old age people thus; it is a duty of Care Malta to take care of
the health or to protect them from an unhappening event. Care Malta has to make more
valuable health and safety policy to protect them. It is observed that the housekeeper has a
major role in protecting the people by following the policy. Housekeeper should make a team
to work together or to allocate the task as per their ability. In this case, the housekeeper faces
many challenges that affect the organisation, and people who live there. It has been analysed
that the care home has a lot of risks to form the team.

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References
Care Malta. (2018) Who we are. [online] Available from: https://www.caremalta.com/who-
we-are/ [Accessed 1/08/18].
Costa, P. L., Passos, A. M., and Bakker, A. B. (2014) Teamwork engagement: A model of
emergence. Journal of Occupational and Organizational Psychology, 87(2), pp. 414-436.
Karthik, M. (2015) A New Trend in Hotel Housekeeping Practices and Challenges.
International Journal of Innovative Research in Science, Engineering and Technology, 4(6).
Lawlor, K. N. and Allred, S. (2017) Group Development and Integration in a Cross-
Disciplinary and Intercultural Research Team. Environmental management, 59(4), pp. 665-
683.
Lemons, L. and Strong, J. (2016) Developing Teamwork and Team Leadership Skills through
Service Learning. The Agricultural Education Magazine, 89(1), p.18.
Nardone, M .J., Johnson, N. D. and Vitulano, L. A. (2018) Executive coaching as an
organizational intervention: Benefits and challenges of a team of coaches working with
multiple executives in a client system. Oxon: Routledge, pp. 117-134.
Natvig, D. and Stark, N. L. (2016) A Project Team Analysis Using Tuckman's Model of
Small-Group Development. Journal of Nursing Education, 55(12), pp. 675-681.
Poston, B. (2009) Maslow’s hierarchy of needs. The Surgical Technologist, 41(8), pp. 347-
353.
Rahim, M. A. (2017) Managing conflict in organizations. Oxon: Routledge.