The Impact of After Sales Service in Enhancing Customer Loyalty: A Case Study of Dell Author's Note
20 Pages4493 Words123 Views
Added on 2021-11-15
About This Document
PROPOSAL 1 PROPOSAL Investigating the impact of after sales service in enhancing customer loyalty: A Case Study of Dell Author’s Note: 1.0 Introduction 3 1.1 Overview 3 1.2 Problem statement 4 1.3 Research aim 4 1.4 Research rationale 4 1.5 Summary 5 2.0 Research objectives and questions 6 3.0 Literature review 7 3.1 Overview 7 3.2 Conceptual framework 7 3.3 Concept of after sales service 8 3.4 Factors affecting after sales service 8 3.5 Concept of customer loyalty 9 3.6 Factors affecting customer loyalty 9 3.7 Impact of after
The Impact of After Sales Service in Enhancing Customer Loyalty: A Case Study of Dell Author's Note
Added on 2021-11-15
ShareRelated Documents
End of preview
Want to access all the pages? Upload your documents or become a member.
After Sales Service: A Case Study of Dell Academic Declaration
|37
|10482
|344
Impact of After Sales Service on Customer Loyalty: A Case Study of Dell Inc.
|80
|16285
|446
Research Proposal In Individual Report FACTORS INFLUENCING CUSTOMER SATISFCATION WHICH INCREAS SALES AT BINGO
|17
|4533
|272
Understanding and shaping consumer behavior
|16
|3768
|23
Impact of Word of Mouth and Complaints on Customer Satisfaction and Loyalty
|21
|4935
|148
The Case Study of Hilton - Employee Behavior Assignment
|21
|5319
|452