Assignment 2: Office Automation System Development Project

The report reflects the proposal for implementing an office automation for The ABC Corporation. The report provides a good idea of The ABC Corporation and the proposed automation system. Then how the automation system will handle internal staff work had been described in details. The report had also described how the external factors of the organization can have a great impact in their work from this system.

Running head: ASSIGNMENT 2
Assignment 2: Office Automation System
Development Project
Name of the Student
Name of the University
Author’s note

1ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
24th January, 2019
To,
The CEO,
The ABC Corporation
Subject: Proposal for Development of Office Automation System
Sir,
With due respect I want to inform you that this draft is created for showing how an
information system can be implemented and maintained in your organization. The proposed
information system is an office automation system. The system designed for heterogeneous use
population regarding the data processing skills and nature of the works done in your
organization. One terminal will be installed in every office that sums up to total thousand
terminals. The system will have two main technical aspect, one is computer system and the other
is local area network.
Sincerely,
<Signature>
<First and Last Name>
<Title within the Organization>

2ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
Executive Summary
The report reflects the proposal for implementing an office automation for The ABC
Corporation. The report provides a good idea of The ABC Corporation and the proposed
automation system. Then how the automation system will handle internal staff work had been
described in details. The report had also described how the external factors of the organization
can have a great impact in their work from this system. The report included the information of
using computer systems, network, application software and user acceptance can make
implementation of large scale system happen. Various project practice related information is also
available in this report, but completely based on the ABC’s automation system implementation.

3ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
Table of Contents
Introduction:....................................................................................................................................4
Description of Organization:...........................................................................................................5
Internal and External Operating Environments:..............................................................................6
Problem and Opportunity for Implementing Office Automation System:......................................7
Information System Selection Justification:....................................................................................8
System Analysis and Design:..........................................................................................................9
SDLC Phases: Prototyping Model.................................................................................................12
Post Implementation Activities:....................................................................................................14
Project Management:.....................................................................................................................14
Risk Management:.........................................................................................................................21
Change Management:....................................................................................................................21
Conclusion:....................................................................................................................................21
Bibliography:.................................................................................................................................23

4ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
Introduction:
The information system is used by the organizations that have to handle a lot of data. The
information system can be described as the software application that assist in handling the chunk
of data and evaluate those data to generate information (Laudon and Laudon 2016). The purpose
of the information system is to converting the raw data into significant information set that can
allow the organization to run its business process and identify new business patterns. The office
automation system or OAS are collection of network, hardware, software and human resources
(Zeng and Xiao 2017). The office automation systems are implemented in the single location or
multiple offices to facilitate the work of the internal staff. The project is defined as the way of
showing the complete work of implementation along with the factors involved in
implementation. The project management is the activity that allows the organization to control
and direct the process of completing a project. The SDLC is a part of software development
project. The SDLC is abbreviation of Software Development Lifecycle (Alshamrani and
Bahattab 2015). The SDLC has many types and one of them is agile. The agile is the dynamic
development lifecycle that allows developing the software dynamically.
The reports is created based on the case study of The ABC Corporation. The organization
wants to implement an office automation system in its all the offices. The project of OAS
implementation is done through the agile software development SDLC. Report shows why the
selected system is the best solution for ABC Corporation. The report also provide a good
description of post implementation activities along with the project and risk related factors.

5ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
Description of Organization:
The ABC Corporation is the non-profit organization that is expertized in system
engineering. The organization is chartered in the public interest. The ABC Corporation was
established in the 1970, for assisting the Air Force but at present it is helping a lot of civilian
agencies. Moreover, the organization is partnered with several DoD agencies in the region of
control and command system, information communication and technology system and the energy
environmental region. The organization is mostly known for its information, generated by
making use of the media reports, memos, briefings and paper in general. The organization is
currently occupying more than thousand employees in headquarter only. The proposed project’s
main focus in to implement the office automation system in the head office first and then
gradually including other offices into the system. This will allow the organization to collect the
risk and implementation issue related information fast and with time, these issues can be easily
prevented for other office automation system implementation projects.
The proposed OAS or office automation system can be categorized into five sub systems
such as the electronic publishing, electronic communication, electronic collaboration, image
processing and office management. The local area network will be implemented in the core of
these office automation system’s sub-systems. The LAN will be used for transmitting the data
from one node in the network to other node. Therefore, the LAN becomes the communication
medium in the system. As office automation is based on connecting different parts of the
Corporation and then processing the data to complete a business process, the LAN becomes most
important part.
The first automation was established in the organization in 1981 by implementing a
centralized word processing framework. That automation framework could support the facility

6ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
along with the administrative support center. In 1986, the system was migrated into the
decentralized word processing framework. In 1990, the final fully connected automation system
was developed. With the growth in the business, the organization’s need for employees has been
increased. Now the organization has too many employees and data processing needs that the old
automation system can handle. That is why the organization has chosen to implement a new
information system, office automation system. The organization has decided to implement the
OAS in each office separately. As the headquarter will have the server installed in, the first
system will be implemented in headquarter. After the completion of OAS installation, the new
systems will be connected to headquarter.
Internal and External Operating Environments:
Internal: The system is designed for accounting the heterogeneous population for the
users regarding the skills of data processing, skills of typing, nature of works that is being
performed along the position of each person with the organization. The staff will communicate
through the personalized web-mail and the portal. The system will process each of the inputted
data and store those raw data and generated information into the distributed database. Each of the
computers provided to the staff of The ABC Corporation will work like a node or input/output
point for the system. The system will use the broadband data connection in the LAN
infrastructure for gaining the required data transfer speed (Christopher and Jack 2016).
External: The system will implement the external applications of the office automation
system into the client sites. Through implementing a collaborative framework, the organization
can facilitate the works in external environments. The staff, working on the client sites, will
access the extension of the system. All the client data and staff work progress will tracked. As

7ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
these extensions will be connected to the system through open internet connection, the system
will implement effective data and network security policies for eliminating the ICT attacks.
Problem and Opportunity for Implementing Office Automation System:
Problems: The main problem for implementing a new system in the organization
environment is resistance from the staff. The staff the organization are familiar with the old
system and the work has been perfectly adopted by all the staff. Suddenly implementing a new
system would result into change of the working pattern (Li and Li 2017). The staff may not
accept this as a good sign as they have to work hard to adopt with the new working patterns.
They have to redevelop their working efficiencies. Selecting the technology solution is another
huge problem for the information system development. In order to implement the office
automation system, the organization have to rely on the customized off-the-self application or the
organization can choose to generate a new suite of software programs to organize the data
management processes. There are a lot of third party organization from which the organization
can chose or the organization can also form its own team to guide the project (Wang and Wang
2016). Selecting one of these options is a very critical task. The organization have to generate
feasibility reports and other reports to decide one option. Another issue in the OAS
implementation is implementation of shared data. In order to implement an OAS, the
organization have to generate a data architecture that can handle all the data used in
organization’s business processes.
Opportunity: The biggest opportunity that can ABC Corporation can have is streamlining
IT communications. As discussed earlier, the LAN is the most important of the proposed office
automation system. Therefore, by implementing an efficient and effective communication, the
organization can achieve quick response to customer request and fast execution of business

8ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
operations (Pati et al. 2016). The employees can communicate easily with each other without
worrying about the safety of the data or the medium of communication. The OAS will integrate
communication mediums that can handle all the communication processes. From video
conference to email transmissions, all the communication can be done through organization’s
own system. Another opportunity is the effective decision making. No matter which information
system is installed, the system will always liable for supporting the management to make
accurate decisions that has long lasting impact (Selvaraj and Chakrapani 2017). With all the data
stored and processed within the OAS, the organization easily configure the system to generate
various reports that can shows a structured summary of data. These reports will be the base of
making effective decisions.
Information System Selection Justification:
Data Management: The office automation system can provide the benefit of effective
data management to The ABC Corporation. The data management will allow the organization to
simplify the procedure of data and information recording (Bhuyar and Ansari 2016). The
reminder systems, program scheduling and task management will permit ABC to control office
related tasks and client projects along with the monitoring of these activities.
Data Storage: The data storage is an essential part of the OAS as based on the stored
data, the business make decisions and execute the business processes (Sahin and Topal 2016).
The office automation system will have a data base management system that can store the data
and also provide security to information.

9ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
Data Exchange: The office automation system also provide very good data exchange
opportunities (Bhuyar and Ansari 2016). The office automation would include the framework
that will enable information and manipulated data exchange in real time.
Easy Workflow Design: With the use the automation system, The ABC Corporation can
easily understand the features required for designing the business processes in order to recognize
the workflow of the staff and other internal members of The ABC Corporation.
Mobile Compatibility: Each end use of the system must be able to access the data. The
organization has a lot of staff and it is not possible that every staff will access the system from
the PC dedicated to the system. The Office Automation System will allow the staff to connect to
the system from their mobile devices to communicate with each other or carryout small tasks.
Integration of Other Applications: The proposed OAS can support other tools within
itself. Therefore, the organization does not have rely on everything that have created. Instead of
focusing on small applications like calendar, spreadsheet and more (Sahin and Topal 2016). The
organization can buy license from other organizations and integrate those tools into their system.
System Analysis and Design:
The system analyst will be responsible for collecting and then analyzing the system
requirements. The designers of the system will be dedicated for developing the diagrams of the
system based on the identified system requirements.
System Analysis: The system analyst will contact the staff of The ABC Corporation.
From each position one participant will be selected for the interview. As the organization has a
lot of employees, the system analyst will consider the questionnaire as a part of the information
gathering methods applied in the project. After the system analyst complete the process of

10ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
collecting the required data, the analyst will then start converting those data into system
requirements (Safarani, Ahangar and Fayaz-Bakhsh 2018). The system requirements will be
categorized into functional and non-functional requirements.
The functional requirement of the system are authentication, authorization, email,
progress update, reporting and many more. The authentication is an essential part of the system
as the organization does not want any person but a verified one to access the system. The
authorization is essential for deriving which user will access which data and functions. The
system will authenticate the users based on the login credentials provided to them. Each user’s
login id will be different. The password may be same but have to follow certain pattern to be
validated. The non-functional requirements are security, real-time data flow, availability,
scalability and more.
System Design: The system design is concerned with all the aspects and subsystem of the
OAS. The first step to the system design process will be identifying the use cases of the proposed
system. After the use cases and the actors of the system are identified, the use case diagram will
be developed (Torre et al. 2018). After that the class diagram of the OAS will be developed. The
class diagram describes the static structure of the OAS and the Use Case describes the behavior
of the system. After combining the information gathered from these two models, the sequence
diagram is created. The sequence diagram shows how the internal objects of the system will
communicate. This way the true static and dynamic nature of OAS can be identified. The class
diagram also provide the basis of data model. The database schema and ERD are created. The
database is designed by following various steps like identifying the data requirements (Doan and
Gogolla 2018). Then all the schemas are converted into entities and attributes are defined. The
normalization process is applied to eliminating the database anomalies.

11ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
Figure 1: The Use Case Diagram
(Source: Christopher and Jack 2016, pp. 20)
Figure 2: Automation System Modules

12ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
(Source: Selvaraj and Chakrapani 2017, pp. 10)
Figure 3: Office Automation System Architecture
(Source: Christopher and Jack 2016, pp. 20)
SDLC Phases: Prototyping Model
The prototyping model has the following phases.
Requirement Gathering: This process is handled by the system analyst. The analyst
make use of the mentioned information gathering methods for collecting the user and business
requirement. The analysis of the requirements are done this this phase.
Quick Design: Based on the collected information, the system designs are created. These
designs are not as accurate or effective as conventional SDLC design models. The design model
include the use case that defines which user(s) will access this part of the system. The diagram

13ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
also has the use case, means that why the actor will interact with the system (Alshamrani and
Bahattab 2015). Now the class is designed to identify the preparing the initial data model. A
simple DFD is prepared to show how the data will flow through the system.
Building Prototype: Now a prototype is developed by the designers in balsamiq, sketch
or adobe XD. This prototype refers to the actual system to be developed. It has buttons, a
realistic interface, links and it can perfectly replicate the actual system. The prototype is
preferred because making changes in the prototype is very easy rather than editing codes.
Customer Evaluation: After the prototype is developed, the prototype is tested by the
potential end users (Modi, Singh and Chauhan 2017). The end users just interact with the
prototype like they would have interacted with actual system. They provide a list of feedback.
Refine Requirements: The feedbacks of the end users ate considered as the new
requirements. Based on these requirements, the system quick design phase is again performed.
So the new prototype is again tested by the users and if they like the prototype is passed to the
next phase.
Design: This phase is the real design phase of the organization. Here every aspect of the
system is designed like from complete system architecture to ERD (Sahar et al. 2015). Each
design is done to achieve accuracy. The SRS or system requirement specification document is
created in this phase.
Coding: The coding is done based on the designs created. The codes will reflect both the
static and dynamic nature of the system. In this phase, the real system is developed unit by unit.
The database and network is also configured in this phase too.

14ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
Testing: Testing the done for identifying the errors and gaps in the current system. The
main tests are white box, black box, unit test and many more (Alshamrani and Bahattab 2015).
After the system’s test is successful, only then the system will be implemented in ABC’s
environment.
Maintenance: The maintenance is done after the system test of complete. The
maintenance is vital as a verified system may not also fulfill the requirements of the
organization.
Post Implementation Activities:
Post Implementation Review: After the system will be deployed, the project team will
meet the staff and management of The ABC Corporation to identify whether the implementation
successful or not.
Transition of Consultant: A team of advisors will be employed in the implementation
phase (Oseni et al. 2017). Once the system goes live, the organization will request the latest
modified documentation.
Capturing the Knowledge: It is mandatory to document the new processes that have been
incorporated in the new office automation system.
Post Implementation Process Review: The project’s implementation team will must
work along with the end users of the OAS for ensuring that the configuration of the system is
suitable to end-user expectations (Amrollahi 2016).
Project Management:
WBS Task Name Duration Start Finish Predecessors

15ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
0
Office Automation System
Development
54 days
Wed
1/23/19
Mon
4/8/19
1 Project Initiation 15 days
Wed
1/23/19
Tue
2/12/19
1.1 Identify Project Activities 4 days
Wed
1/23/19
Mon
1/28/19
1.2 Employ Project Team Members 6 days
Tue
1/29/19
Tue 2/5/19 2
1.3 Meeting with Stakeholders 2 days
Wed
2/6/19
Thu 2/7/19 3
1.4 Approve Project Activities 1 day
Wed
2/6/19
Wed
2/6/19
2,3
1.5 Generate Approximate Budget 3 days Fri 2/8/19
Tue
2/12/19
4,5
1.6 Project Initiation Phase Complete 0 days
Tue
2/12/19
Tue
2/12/19
6
2 Planning 10 days
Wed
2/13/19
Tue
2/26/19
2.1 Define Project Scope 2 days Wed Thu 6

16ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
2/13/19 2/14/19
2.2 Create Project Execution Plan 2 days Fri 2/15/19
Mon
2/18/19
9
2.3 Create Project Schedule 1 day
Tue
2/19/19
Tue
2/19/19
9,10
2.4 Identify Resources 4 days
Wed
2/20/19
Mon
2/25/19
11
2.5
Divide Resources among Team
Members
1 day
Tue
2/26/19
Tue
2/26/19
12
2.6 Planning Phase Complete 0 days
Tue
2/26/19
Tue
2/26/19
13
3 Analysis 13 days
Wed
2/27/19
Fri
3/15/19
3.1 Identify Business Requirements 3 days
Wed
2/27/19
Fri 3/1/19 14
3.2 Identify User Requirements 3 days
Mon
3/4/19
Wed
3/6/19
14,16
3.3
Analyze the Gathered
Requirements
1 day Thu 3/7/19 Thu 3/7/19 16,17
3.4 Generate System Requirements 4 days Fri 3/8/19 Wed 18

17ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
3/13/19
3.5 Evaluate the System Requirements 1 day
Thu
3/14/19
Thu
3/14/19
19
3.6 Prioritize System Requirements 1 day Fri 3/15/19 Fri 3/15/19 20
3.7 Analysis Phase Complete 0 days Fri 3/15/19 Fri 3/15/19 21
4 Design 8 days
Mon
3/18/19
Wed
3/27/19
4.1 System Architecture Design 2 days
Mon
3/18/19
Tue
3/19/19
22
4.2 UML Design 1 day
Wed
3/20/19
Wed
3/20/19
24
4.3
Database Entity and Attribute
Identification
1 day
Wed
3/20/19
Wed
3/20/19
22,24
4.4 ERD Design 1 day
Thu
3/21/19
Thu
3/21/19
26
4.5 ERD to Physical Schema Diagram 1 day Fri 3/22/19 Fri 3/22/19 27
4.6
Network Design using Cisco
Packet Tracer
2 days
Mon
3/18/19
Tue
3/19/19
22
4.7 Office Automation System UX 2 days Thu Fri 3/22/19 25

18ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
Design 3/21/19
4.8
Office Automation System UI
Design
3 days
Mon
3/25/19
Wed
3/27/19
25,30
4.9 Design Phase Complete 0 days
Wed
3/27/19
Wed
3/27/19
31
5 Implementation 7 days
Thu
3/28/19
Fri 4/5/19
5.1
Office Automation System
Interface Development
3 days
Thu
3/28/19
Mon
4/1/19
32
5.2 Website Backend Coding 7 days
Thu
3/28/19
Fri 4/5/19 32,24
5.3 Database Development 3 days
Thu
3/28/19
Mon
4/1/19
32
5.4 ICF Intranet Implementation 4 days
Thu
3/28/19
Tue 4/2/19 32
5.5 Implementation Phase Complete 0 days Tue 4/2/19 Tue 4/2/19 37
6 Deployment 1 day
Mon
4/8/19
Mon
4/8/19
6.1 Go Live 1 day Mon Mon 35,36,37,38

19ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
4/8/19 4/8/19
6.2 Deployment Phase Complete 0 days
Mon
4/8/19
Mon
4/8/19
40
Table 1: Project Management Processes with Timeline
(Source: Created by Author)

20ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
ID Task
Mode
WBS Task Name Duration Start Finish Predecessors
0 0 Office Automation System
Development
54 days Wed
1/23/19
Mon
4/8/19
1 1 Project Initiation 15 days Wed 1/23/19Tue 2/12/19
2 1.1 Identify Project Activities 4 days Wed 1/23/19Mon 1/28/19
3 1.2 Employ Project Team Members 6 days Tue 1/29/19Tue 2/5/192
4 1.3 Meeting with Stakeholders 2 days Wed 2/6/19Thu 2/7/193
5 1.4 Approve Project Activities 1 day Wed 2/6/19Wed 2/6/192,3
6 1.5 Generate Approximate Budget 3 days Fri 2/8/19 Tue 2/12/194,5
7 1.6 Project Initiation Phase Complete 0 days Tue 2/12/19Tue 2/12/196
8 2 Planning 10 days Wed 2/13/19Tue 2/26/19
9 2.1 Defi ne Project Scope 2 days Wed 2/13/19Thu 2/14/196
10 2.2 Create Project Execution Plan 2 days Fri 2/15/19Mon 2/18/199
11 2.3 Create Project Schedule 1 day Tue 2/19/19Tue 2/19/199,10
12 2.4 Identify Resources 4 days Wed 2/20/19Mon 2/25/1911
13 2.5 Divide Resources among Team Members1 day Tue 2/26/19Tue 2/26/1912
14 2.6 Planning Phase Complete 0 days Tue 2/26/19Tue 2/26/1913
15 3 Analysis 13 days Wed 2/27/19Fri 3/15/19
16 3.1 Identify Business Requirements 3 days Wed 2/27/19Fri 3/1/19 14
17 3.2 Identify User Requirements 3 days Mon 3/4/19Wed 3/6/1914,16
18 3.3 Analyse the Gathered Requirments 1 day Thu 3/7/19Thu 3/7/1916,17
19 3.4 Generate System Requirements 4 days Fri 3/8/19 Wed 3/13/1918
20 3.5 Evaluate the System Requirements 1 day Thu 3/14/19Thu 3/14/1919
21 3.6 Prioritize System Requirements 1 day Fri 3/15/19Fri 3/15/1920
22 3.7 Analysis Phase Complete 0 days Fri 3/15/19Fri 3/15/1921
23 4 Design 8 days Mon 3/18/19Wed 3/27/19
24 4.1 System Architecture Design 2 days Mon 3/18/19Tue 3/19/1922
25 4.2 UML Design 1 day Wed 3/20/19Wed 3/20/1924
26 4.3 Database Entity and Attribute Identification1 day Wed 3/20/19Wed 3/20/1922,24
27 4.4 ERD Design 1 day Thu 3/21/19Thu 3/21/1926
28 4.5 ERD to Physical Schema Diagram 1 day Fri 3/22/19Fri 3/22/1927
29 4.6 Network Design using Cisco Packet Tracer2 days Mon 3/18/19Tue 3/19/1922
30 4.7 Webiste UX Design 2 days Thu 3/21/19Fri 3/22/1925
31 4.8 Webiste UI Design 3 days Mon 3/25/19Wed 3/27/1925,30
32 4.9 Design Phase Complete 0 days Wed 3/27/19Wed 3/27/1931
33 5 Implementation 7 days Thu 3/28/19Fri 4/5/19
34 5.1 Webiste Interface Development 3 days Thu 3/28/19Mon 4/1/1932
35 5.2 Website Backend Coding 7 days Thu 3/28/19Fri 4/5/19 32,24
36 5.3 Database Development 3 days Thu 3/28/19Mon 4/1/1932
37 5.4 ICF Intranet Implementation 4 days Thu 3/28/19Tue 4/2/1932
38 5.5 Implementation Phase Complete 0 days Tue 4/2/19Tue 4/2/1937
39 6 Deployment 1 day Mon 4/8/19Mon 4/8/19
40 6.1 Go Live 1 day Mon 4/8/19Mon 4/8/1935,36,37,38
41 6.2 Deployment Phase Complete 0 days Mon 4/8/19Mon 4/8/1940
2/12
2/26
3/15
3/27
4/2
4/8
T F S S M T W T F S S M
Jan 6, '19 Jan 27, '19 Feb 17, '19 Mar 10, '19 Mar 31, '19 Apr 21, '19
Figure 4: Gnatt Chart
(Source: Created by Author)

21ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
Risk Management:
Identification: The main risks of the project are LAN incompatibility, lack of stakeholder
support, employee resistance, delay in project completion, unavailability of resource, improper
technology and many more.
Risk Prioritization: The risks are then prioritized as per their impact on the project and
their frequency. Like the lack of stakeholder support can be felt many times in a project (Laudon
and Laudon 2016). On the other hand, the LAN incompatibility can raise only once and it will be
mitigated as soon as possible but the LAN incompatibility is a way worse situation than lack of
stakeholder support.
Risk Mitigation: In this task, the solution to the identified risks are mentioned. This part
of the risk management process tells how the project handles the risks.
Change Management:
Communication: The communication allows the organization management to
communicate what is actually being done in this project (Chang 2016). This communication will
include the internal benefits of system, support of system in competitive advantage gaining.
Stakeholder Analysis: This process defines how the stakeholders of ABC Corporation
can be affected by the development of OAS. This evaluation allows the system to identify the
level of involvement of each stakeholder in the project.
Conclusion:
From the above study it can be concluded that the solution was report was complete and
provide all the information regarding the system implementation. The mentioned data was exact

22ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
and right. The selected system is able to mitigate the current issues of the organization. As per
the services provided by the ABC Corporation, it needs a powerful and scalable system that is
capable of providing support to onsite and office staff. The assignment has provided a complete
detail of how the system can be implemented by countering various issues and what
opportunities it can bring to ABC Corporation. The assignment also provides a list of reasons for
selecting an organization. The system analysis is the process of evaluating all the factors in the
system and the assignment accurately shows that. The assignment does not include the designs of
the system. Instead of providing general description, a set of diagrams explaining the structural
and behavioral nature can explain it.

23ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
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Amrollahi, A., 2016. A process model for crowdsourcing: insights from the literature on
implementation. arXiv preprint arXiv:1605.04695.
Bhuyar, R. and Ansari, S., 2016. Design and implementation of smart office automation
system. International Journal of Com-puter Applications (0975–8887) Vol, pp.37-42.
Chang, J.F., 2016. Business process management systems: strategy and implementation.
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Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education
India.

24ASSIGNMENT 2: OFFICE AUTOMATION SYSTEM DEVELOPMENT PROJECT
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