Emotional Intelligence and Empathy in Psychology

This assignment explores the concepts of emotional intelligence and empathy, examining their relationship and significance in psychology and counseling. The author delves into the definitions of both terms, analyzes their interconnectedness, and discusses the impact of empathy on the intentional helping interviewing process. An emotional intelligence survey is also included, revealing moderate to high levels of emotional intelligence and highlighting areas for improvement such as managing indignation and fostering trust.

Running head: PSYCHOLOGY
PSYCHOLOGY
Name of the Student
Name of the University
Author note

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EXECUTIVE SUMMARY
The purpose of this report is to make an emotional intelligence assignment from a reflective
perspective. This report includes a brief discussion about the meaning of emotional
intelligence and empathy and the relationship between them, and the relationship between
intentional helping interviewing process and empathy. An emotional intelligence survey is
also included in this report. This report concludes with the fact that emotional intelligence
supported by empathy constitutes an important part in the study of psychology and
counseling.

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Table of Contents
INTRODUCTION......................................................................................................................3
EMPATHY............................................................................................................................3
EMOTIONAL INTELLIGENCE..........................................................................................3
RELATIONSHIP BETWEEN EMPATHY AND EMOTIONAL INTELLIGENCE...........3
RELATIONSHIP BETWEEN INTENTIONAL HELPING INTERVIEWING PROCESS
AND EMPATHY...................................................................................................................4
EMOTIONAL SURVEY.......................................................................................................4
CONCLUSION..........................................................................................................................5
REFERENCES...........................................................................................................................6

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INTRODUCTION
Counseling is the process in which the client parties are helped, supported and most
importantly guided in their disagreements by a third party psychologist or a counselor. This
report outlines the fact to consider an emotional intelligence assignment from a reflective
perspective. A discussion of the meaning of the concepts of emotional intelligence and
empathy and the relationship between them, the relationship between intentional helping
interviewing process and empathy and an emotional intelligence survey has been attempted in
this report in order to highlight the subject matter of the topic.
EMPATHY
According to the psychologists, empathy is the significant process of feeling and
understanding a person’s condition by putting oneself in that concerned person’s shoes.
Empathy assists in actual understanding of people’s problems and grievances. Empathy helps
people to connect deeply and improve society positive attitudes and conducts (Goldman,
2013).
EMOTIONAL INTELLIGENCE
The concept of emotional intelligence is a new one and has recently come to the
forefront in the middle of the 1990s. It is the process of quantifying a person’s ability to
accept and control their emotions and the emotional qualities of other individuals or
individuals involved in groups or teams (Seiner, Matthews & Roberts, 2012).
RELATIONSHIP BETWEEN EMPATHY AND EMOTIONAL INTELLIGENCE
I think that empathy and emotional intelligence shares a very intimate relationship.
Empathy is widely believed to be the bedrock of emotional intelligence. Maximum number of
people possesses emotional intelligence. They know how to take care of theirs as well as

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other people’s emotions. When an emotionally intelligent person further develops empathy
skills, then he or she can have more sincere attachments, can achieve professional success
and lead a satisfying life. Overall, I believe that the skills of empathy and emotional
intelligence help people to become considerate human beings (Goleman, Boyatzis & McKee,
2013).
RELATIONSHIP BETWEEN INTENTIONAL HELPING INTERVIEWING
PROCESS AND EMPATHY
Intentional helping interviewing process utilizes micro skills in its activity. Micro
skills help in understanding, sympathizing and managing problems, which have turned out to
be tangled and complicated. Examples can be psychology, psychiatry, social work and others.
On the other hand, empathy is the process of empathizing with other people’s feelings by
imagining themselves to be in other person’s shoes (Ivey et al., 2012). I believe that both the
intentional helping interviewing process and empathy have strong foundations in
psychological counseling. Both the concepts help in perceiving and sensitizing with people’s
grievances and help to provide consequential solutions. Empathy helps in enriching the
intentional helping interviewing process. Many skills of empathy can be used in intentional
helping interviewing process. Such as if, I was the interviewer I could use the skill of
understanding to comprehend the interviewee’s standpoints and take an effectual interest in
their disquietude. In addition, I could also use the skill of supporting diversity to create a
customized manner of interaction with the interviewees in accordance with their requirements
and feelings.
EMOTIONAL SURVEY
After completing the emotional intelligence survey, I have found out that my
emotional intelligence quotient falls in the level of moderate to high. I think my emotional
intelligence capability contributes massively in my ability to be empathetic. By being

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emotionally intelligent, I can feel empathy for other people. This is because having the ability
to, somehow, gauge people’s emotions can also enable me simultaneously to sense their
problems and help them to cope with it easily. Resultantly, it would help me to form
perdurable relationships.
Further, I think that I have to work on my emotions of indignation and trust. I should
take professional help such as counseling services and should work smarter to minimize the
feeling of indignation. Gradually, I should also learn to place trust on others because trust is
everything. Trust helps to connect human beings on a profound level.
CONCLUSION
Thereby, in the light of the above report, it can be concluded that emotional
intelligence as well as empathy constitute an important part in the study of psychology and
counseling. Though empathy is regarded as the foundation of emotional intelligence, it is also
understood that empathy and emotional intelligence supplement and complement each other.
A person should have the proficiency of emotional intelligence along with empathy in order
to become successful and prosperous in his or her personal sphere as well as in the
professional sphere.

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REFERENCES
Goldman, A. I. (2013). Empathy, mind, and morals. The American Philosophical Association
Centennial Series, 79-103.
Goleman, D., Boyatzis, R. E., & McKee, A. (2013). Primal leadership: Unleashing the
power of emotional intelligence. Harvard Business Press.
Ivey, A. E., Ivey, M. B., Zalaquett, C. P., & Quirk, K. (2012). Essentials of intentional
interviewing: Counseling in a multicultural world. Cengage Learning.
Zeidner, M., Matthews, G., & Roberts, R. D. (2012). What we know about emotional
intelligence: How it affects learning, work, relationships, and our mental health. MIT
press.