This assessment report proposes a quality initiative in a healthcare organization and discusses approaches to manage the change process. The report highlights the importance of quality improvement in healthcare settings and the implementation of new technologies and programs for providing quality care to patients. It also discusses various quality initiatives implemented in the organization, such as telehealth, infection detecting tools, electric patient record system, and self-registered kiosks. The report emphasizes the role of communication, real-time feedback, and involving frontline staff in managing the change process. Overall, the report provides insights into the importance of quality initiatives and effective change management in healthcare organizations.