Quality and risk management in opening a diagnostic center

Running head: Project management
Quality and risk management in opening a diagnostic center
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Project approach
Following are five phases of the project management lifecycle, following which the
undertaken project of opening a diagnostic center will be carried out.
Project initiation
In this phase, the project is started, defined and named formally. The sponsors of this
project and other essential stakeholders are identified and analysed in this phase. Depending
on the complexity and nature of the ongoing project, suitable feasibility studies conducted in
this stage (Mir & Pinnington, 2014). In order to set out the appropriate justification of the
project, business case documents are made in this case: the organizational needs, how the
organization is going to get benefits from the project are defined here. The feasibility study is
undertaken for identifying and explaining the necessary resources of the project and
availability of the resource is also checked. The exact cost and total amount of time needed
for the project is also calculated in terms of budget and timeline.
Project planning
Planning phase is the essential phase among all the stages of the project management
life cycle. The success and failure of any project completely depends on the plans and
strategies made in this stage. As the undertaken project is focusing on providing healthcare
and diagnostic services to the patients, therefore, project managers (PM) involved in the
planning phase need to form strategies carefully (Joslin & Müller, 2015). PMs in this stage
defines the scope of the project, identify and analyse the exact project needs, deciding the
deliverable timeline and organizes the work flow schedule. Mainly, the Gantt chart, WBS
along with the modes of communication are decided. In addition, the risk management plans
such as, identification and analysis of the risk, risk migration and risk response plans are also
decided in this phase.

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Project execution
According to the plans and strategies made in the previous phase, the further project
work proceeds in this stage. Moreover, it can also be identified as the beginning of the project
creative stage. A useful project deliverable gets developed as well as completed, looking
forward to the mapped-out plan. A number of tasks in this phase capture the project metrics:
activities such as, conduction of the status meeting, updating the project status, other status
reports, performance reports and other HR needs are addressed (Volkov & Kuzina, 2016).
Every activity in this stage need to be proceed according to the pre-defined project plans.
Project controlling and monitoring
In this stage the project managers show higher responsibilities. This phase mostly
focuses on managing and measuring the project progression. The overall performance of the
team also measured by the PM. In addition, it is the responsibility of the project manager to
identify the ongoing conflict and control them by applying different strategies. Moreover, the
PMs can also go for applying different communication strategies for maintaining the flow of
communication and information within the project team. Calculating the key performance
indicators related to the time and cost are done in this phase for measuring the degree of
variation (Svejvig & Andersen, 2015). If any issue identified, in this case, corrective actions
are determined as well as applied to keep the ongoing project on track.
Project closure
Closure is the last phase of the project management lifecycle and in this phase the
project is closed formally. This phase includes a number of essential tasks, which are,
delivering the final product, relieving all the resources, reward as well as recognition to the
members of the project team. This phase also adds a formal termination of all the contractors

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and the contracts that are formed in the initial stage. Basically, this stage evaluates how
efficiently the project work has carried out and how success the project was.
Not limiting the project management phases to the closure phase, the project
managers associated with this project need to extend the closure phase towards adding post
implementation plans or reviews. The post implementations plans will help in identifying the
success and effectiveness of the undertaken healthcare project. It is necessary for all the
stakeholders, team members and project managers to conduct a last meeting and analyse the
overall project activity and perform honest assessment. By reviewing the project charter, the
project manager will have to evaluate how exactly the result of the project matches the initial
objectives of the project. In addition, the expected deliverables need to be compared against
the actual project deliverables. Performing an overall gap analysis will provide a transparent
idea about the success and failure of a project. Lastly, the project managers need to document
the total lessons learnt from this project so that it will be helpful in the future project and find
the areas in which further developments can be performed.
Project scope
Based on the nature of the undertaken project, following can be explained as the
scope of this project;
 Providing healthcare facility to the individuals present in the rural areas.
 To work in association with the community centers for identifying and addressing the
health issues in the rural areas
 The project will also develop necessary educational resources for supporting the
project team as well as other members for progressing the project more efficiently.
 Making sure that the medical facilities are provided to the rural area people and
necessary pharmacy need are addressed.