Quality Assurance in Manufacturing and Business Organizations

Running Head: QUALITY ASSURANCE
QUALITY ASSURANCE
Name of the Student:
Name of University:
Author Note:

1QUALITY ASSURANCE
Question1.
a) Continuous improvement
Continuous improvement is defined as a concept or a method that is related to
manufacturing and business in an organisation. It can be argued that continuous improvement
is identified as a formal practice or an informal set of guidelines that is highly linked with the
quality management of a company. In this regards, the Oaklands theory on Total Quality
Management is very relevant in the discussion. According to this theory, there are five
distinct components that are important to improve the quality of a product. In this regards,
the elements are management commitment, customer-supplier chain, quality systems,
Statistical Process Control (SPC) and most importantly team work. The management
component is related to the role of the senior management in as company to introduce change
or transformation in the name of improvement. It can be argued that the measure of
improvement and the understanding of the risk factors regarding this process of improvement
are primarily concerned by the senior management team. Besides this, the Customer-Supplier
Chain is considered to the the heart of the Oakland’s model for TQM. It comprises the notion
of ownership, process management and the process improvement throughout the chain. It can
be referred that the good quality management system and the SPC framework are highly
imperative in order to shape the improvement successfully. In addition to this, the
improvement can be furnished with the hard work demonstrated by the responsible team.
Based on these key factors, it can be argued that the TQM model propounded by Oakland is
primarily focused on maintaining the quality of the product or item. Simultaneously, it is also
proved that the practice of continuous improvement is further facilitated by the Oakland’s
TQM model. The reason behind this claim bestows in the model itself. The model highlights

2QUALITY ASSURANCE
the dedication and motivation of the team to foster a practice of uninterrupted improvement
process.
The ISO 9001:2015 is a Quality Management System that is internationally recognised as
the standard of quality management. There are over 170 nations that follow the ISO 2015
regulations profoundly. Therefore, it can be argued that the ISO 2015 is considered to be a major
asset for any company in order to develop its product. In this regards, the purpose of the ISO
2015 is to set some standard requirements for the companies to achieve excellence in customer
services and delivery. It can be implemented in a particular site, plant or department. Hence, in
course of the discussion the ISO 9001:2015 encompasses the idea of quality improvement in a
continuous manner. The section 10.3 of the regulation discusses the continual improvement. In
this context, the ISO 2015 regulation articulates that there are some determinant factors that help
to maintain the continuous improvement of quality in an organisation. These factors are
considered to be the internal audits, management reviews or the company performance statistics
that are imperative to figure out the possibilities or the opportunities for improvement. In this
regards, process documentation, updating procedure and the Six Sigma projects are very helpful
to identify the improvement requirements.
b) HACCP and the environment regulation
It is important for a food producing and manufacturing organisation to maintain the
quality of a food product. In this regards, it is important to understand the meaning of quality
is coincided with health and nutrition. As a result of that it requires a standard mechanism
that can analyse and give clean cheat to the food product. Therefore, Hazard Analysis and
Critical Control Point (HACCP) has been introduced to deal with the measure of safety in