Quality Improvement Initiatives

Running head: QUALITY IMPROVEMENT INITIATIVES
Name of the Student
Name of the University
Author Note

QUALITY IMPROVEMENT INITIATIVES
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Introduction:
With the global burden of disease, the demand for high-quality care in the hospital of
Australia has become increasingly important. In the current context, South Perth Hospital is
experiencing an issue regarding the quality of care provided to the patients which further affected
the yearly revenue. It was observed that in the hospital, a significant number of patient is
experiencing a discrepancy in the quality of care and questioning the safety of patients. In recent
times, a problem associated with documentation was observed that affected the interventions
designed for the patients. After conducting a detailed survey it was observed that shortage of
nurses influences the quality of care since the significant number of nurses are required to do the
overtime which left that emotionally burnt out and affected their clinical practice (Drach‐Zahavy
& Hadid, 2015). Due to heavy workload, nurses failed to engage patients in the effective
communication followed by an error in documentation which contributes to wrong interventions
and low patients satisfaction (Ramadaniati et al., 2018). Error in documentation also contributes
to medication error and question safety. Hence, a quality improvement initiative is required in
this area. This paper will illustrate different process of quality improvement initiatives in
following paragraphs.
These statement:
Implementation of the electronic health records will improve documentation and communication
between patients and doctors.
Discussion :
Importance of quality improvement:

QUALITY IMPROVEMENT INITIATIVES
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Quality improvement is defined as a systemic approach to the healthcare which leads to
the measurable improvement in the health care services and health status of the patients who
were targeted (Pandhi et al., 2018). In the area of the clinical setting, quality improvement
initiatives required in order to provide safe and responsive care to each patient with high patient
satisfaction. While clinicians play a massive role in providing the best possible care to the
patients, nurses being the front line health professionals are also a fundamental part of quality
care service (Zaka et al., 2019). As discussed before that because of the high workload as well
as lack of proper literacy, the majority of nurses failed to communicate with the patients which
further affected the documentation (Lam,'Donnell & Robertson, 2015). The documentation error
is also common for the patients belongs to different culture since the language barrier is present
which further leads to medication error and low patient satisfaction. Hence, a quality
improvement initiative such as the implementation of electronic health record (EHR) is crucial
to improve the quality of care in the clinical sectors. The expected outcome for this initiatives
would be accurate, update the information of patients, quick access to the patient record and
sharing journal, reduced, medication error, more effective diagnosis and treatment, enabling
confidentiality of care and improved communication between patients and health care providers
(Sandoval et al., 2019).
Previous research data:
Health care delivery system which is working to improve the care experience of
patients is experienced an array of challenges in behavior and practice in multiple levels as well
as areas of organizations, Hence, in this case, a health care organization can adopt the established
approach and principles of quality improvement. As discussed by McLean, Antony and
Dahlgaard (2017), in order to support quality improvement process a priority on encouraging