Quality Management: Theory, Examples and Contemporary Organizations

report

Contents
Introduction......................................................................................................................................1
Discussion on Quality Management................................................................................................1
Theory and Contemporary Organizations.......................................................................................1
Example of Quality Management....................................................................................................4
Conclusion.......................................................................................................................................5
References........................................................................................................................................5

Introduction
The history of quality management with its modern times branded interpretation like Six Sigma
has been able to bring a major development of different essential processes and ideas. The
change management and improvement in performance is desired for individuals, teams and
organizations. The free resources, materials and the tools are effectively able to guide the quality
management area for study and learning and for teaching and training. The Quality Management
is about how the customer supplier interfaces includes different interfaces with organizational
commitment with acknowledge to the right organizational culture.
Discussion on Quality Management
There are wider range of tools and techniques that are for identifying, measuring, prioritizing and
then improving the processes. They are considered important for process mapping, flow charting
with cause and effects. The people are considered to be a fundamental component within any
developing organization (Goetsch & Davis, 2014). The total Quality Management is about
handling the coordination of activities to direct and control an organization for improving
effectiveness and performance efficiency. There are different ways to measure organizational
performance other than the financial output or profit, where the focus is on essential activities,
resources and other factors. The quality is considered to be an efficient way which works without
any resort to control the charts and other statistical methods for ensuring the process capability.
The concepts of Six Sigma began in Motorola with response to the most pressing business need
which is considered to hold a high disciplines and the statistically based approach for handling or
removal of the defects that are mainly due to the products, processes and the transactions. The
processes includes the designs, analysis, improvements and the control (DMAIC) (Amane,
Chavan, Desai, Shete & Dhole, 2018). TQM is about working on the statistical technologies and
problem-solving techniques that are understood and accepted with frameworks and methods of
implementation. The framework comprises of leadership and innovation, strategy and planning
processes, with data and information or knowledge. The customer and the market focus requires
to handle the company performance which involves the acquiring, analysis, interpretation of
statistical data effectively (Nicholas, 2016).