The Quality management tools and techniques

Running head: PROJECT MANAGEMENT
Project quality management
Name of the Student
Name of the University
Author’s Note

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PROJECT MANAGEMENT
Table of Contents
Introduction................................................................................................................................2
Project context............................................................................................................................2
Project quality management.......................................................................................................3
Project quality issues..................................................................................................................5
Quality management tools and techniques.................................................................................7
Resolving ideas for quality issues..............................................................................................8
Conclusion................................................................................................................................11
References................................................................................................................................13

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PROJECT MANAGEMENT
Introduction
Project management is an approach which is utilized for managing a diverse
categorised projects (Ashokkumar, 2014). By using this approach, the projects are handled
through a number of steps including planning as well as executing or monitoring and
controlling, after that closing phase. Before initiating the project, it requires to create the
planning phase so that the project can execute within a proper way. The main intention of
project management is to finish the project as per the consumer’s requirements. Each of the
project has an exact objectives, and depending on it, it needs to make the project scope so that
the project can finish within the assigned deadline as well as budget. But maintaining all
those things, it has to check the project quality in the execution duration. However, the
quality management is considered as the approach by which the quality of the project is
properly maintained or managed (Chen & Luo, 2014). Both of these quality management and
also project management are complementary with each other. However, both of them are
responsible for ensuring the customer satisfaction. The determination of the project quality
management is to meet the project requirements as compared with the originality. Depending
on this approach, in this report, it has to mention how the quality management affects during
the entire project (Corona-Suárez et al., 2014). Here, the report has to follow the case study of
Elizabeth Quay which depicts the construction of the island near the waterfront precinct.
Project context
During the nineteenth century, at the timing of the establishment of Perth, there
existed a waterfront considering the centre of the transportation as well as trade. But in the
time of the twentieth century, due to such developments including water parkland and up
gradation of road network, the separation between the river and city occurred (Altayeb &
Alhasanat, 2014). Till at the present timing, there are only a few number of buildings on that

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PROJECT MANAGEMENT
river for unsustainable irrigating for the parkland. But, the main motive of Perth is to connect
the city with the Swan River. In this case, the Elizabeth Quay waterfront helps to make the
linkage between the chentral Perth with the Swan River. For making the connection between
them, it requires to construct an island by excavating the land. To make the island, it is
planted so many indigenous species for encouraging the wild life (Leong et al., 2014). Within
this island, there made a children playground or another venue for conducting any event or
any performances. The making of the island was with stone revetment and also designed with
the sand ramp for the small entertaining crafts as well as wild swans. Within the island, there
needs to make water treatment capability by which it is easy to measure the preservation of
the water quality (Ma et al., 2018). This island is also made in such a way so that the festivals
as well as any celebrations or another performances or sports like volleyball take place. Not
only are these things exist within this island, but also there happens a facility for eating as
well as drinking. Moreover, there also happens a public art or light installation which helps to
illuminate the inlet side. Also, a BHP Billiton water park exists in this island which was
inspired by the dry lakes of Western Australia. All of these things are executed depending on
the social climate of the Perth. But during the commencing of this project, a set of quality
issues detect (AlMaian et al., 2015). In this case, the project did not follow properly the
quality management approach and that’s why the project has confronted the quality issues
and in this scenario, it requires to mitigate the quality issues for obtaining the originality of
the projects.
Project quality management
The project quality management is acknowledged as the process by which the project
quality is managed or maintained throughout the entire project. This quality management
involves into the project for giving it perfection (Goetsch & Davis, 2014). Moreover, the
project management and quality management both of them are complementary with each