This article discusses the recent data breaches in Facebook, focusing on the case of Cambridge Analytica. It explores the methods used to accomplish the breaches and the impact on user privacy. The article also suggests measures that could have been taken to prevent these breaches.
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Running head: RECENT DATA BREACHES IN FACEBOOK RECENT DATA BREACHES IN FACEBOOK Name of the Student Name of the university Author note
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1RECENT DATA BREACHES IN FACEBOOK Table of Contents Introduction...........................................................................................................................2 Discussion...............................................................................................................................3 The case of Cambridge Analytica studied in details..........................................3 The method appointed to accomplish the data breach....................................4 Agreements of Facebook related to data breach................................................8 Conclusion..............................................................................................................................9 References...........................................................................................................................11 Appendix...............................................................................................................................15
2RECENT DATA BREACHES IN FACEBOOK Introduction Facebook is being used extensively by the end-users to share a wide rangeofinformationsbutthedataprivacybreachesthathavebeen affecting Facebook are of great concern. As per the research done by Goodwin et al. (2016), Facebook is affecting user’s privacy and serious defects in the system of the company have been detected. The privacy of the Facebook user’s data has been undermined and the three primary factorsforthisare;usershavegothabituatedtopostanythingand everythingonsocialmedia,Facebookisnottakingrequiredstepsto protect the privacy of data of the users and the third parties are making use of this information according to their benefits. As per the research done byShulman, Sharma and Cosley (2016),Facebook has acquired its position in the sphere of social networking sites by proving to be the global website with the number of users crossing the 8 million mark. The informations are easily available and aggregated under one platform that makes the task of the data hackers easy and the information vulnerable to databreaches.Thefigureprovidedinappendix1isassociatedwith showingthe statistics of the data of those people who were a victim to the data breach. The third party can develop a database based on the data obtained from Facebook and can misuse the data, steal confidential such as passwords or even the entire databases. It has been in the media for the data breaches that has been affecting it since the year 2016.As per the research done bySpiekermannet al. (2015), the recent data breach in Facebook was done by Cambridge Analytica, a political data analysis firm that was working on the election campaign of President Trump. The data breaches are certainly the fault of the company but the users who are actively sharing their information are also to be blamed for this. It is the trust that Facebook has been able to create successfully that though being amidst disputes still has got a huge fan base and millions accounts to its name. As per the research done byManworren, Letwat and Daily (2016), the Cambridge Analytica scandal is in the news now-a-days and the social networking giant is struggling to gain back the trust of millions of its users because this has been the biggest scandal till date. As
3RECENT DATA BREACHES IN FACEBOOK per the research done byMartin, Bora and Palmatier (2017), critics are of the opinion how could a giant platform like Facebook be unaware of the way its user’s data was being illegally used for the campaign purpose. It highly failed to provide security to its users. In order to analyze and find out those who are at fault in the data breaches, there has to be detail in- depth knowledge of the scenario in the same. As per the research done by Thomas et al. (2017), not just Cambridge Analytica, in the year 2018, Facebookcameintolimelightwhenitdeclaredthatapproximately90 million of the users of the app have had their informations exposed to cybercriminalsfollowingabreachintheapplicationsfeaturenamed “View As” that enables the users to take a view of their Facebook account as if they were a different user. As per the research done byEdwards, Hofmeyr and Forrest(2016), the company’s official blog read on Tuesday, September 25 that they have detected vulnerability in their codes and this has been a part of the code for the last one year. The loophole provided thehackersaccessibilitytotheaccountsandthususerslogintokens especially the digital keys which normally permit the people to remain logged in all the time were mishandled. Discussion The case of Cambridge Analytica studied in details Facebookisamidstadisputeinrelationtoleakofpersonal information and confidential data of the users. As per the research done byCadwalladrandGraham-Harrison,(2018),thedisputeisserious enoughandrousedvariousquestionsincludingwhetherthese informationshavebeenusedinordertoinfluencethepresidential elections results and the vote Brexit in U.S in the year 2016. As per the research done byIsaak and Hanna(2018), the company has been banned by Facebook from any further collecting of the data but the loss is huge as near about more than 50 million accounts were used in this scandal. As per the research done by Common et al. (2018), the senior executive of Cambridge Analytica were held live on media by Britain’s Channel 4 News
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4RECENT DATA BREACHES IN FACEBOOK when they were making opinions to use the collected Facebook data to help the different candidates in the presidential elections and for this the medium to be adopted were the sex workers and misinformation. The method appointed to accomplish the data breach AspertheresearchdonebyGupta(2018),psychometricscan successfully measure the personal characteristics of a person. In this case five dimensions can be used to determine the personality of the person. Agreeableness,Neuroticism,Extroversion,Openness,and Conscientiousness are the five dimensions that are used in this case.As per the research done byVenturini and Rogers(2019),five dimensions arenamedOceanMethodcollectively.MichaelKosinskiwasthe psychologist who found a way to analyze people’s behavior on the basis of their activities on the platform of Facebook. He had developed an online applicationnamed“MyPersonality”whichpermittedindividualsto participate in a quiz on psychometric. The results provided was based on Ocean Method and many of the Facebook users actively became a part of it. This led to the formation of a huge psychological dataset. Aleksandr Kogan, an academic wanted access to the dataset but was denied by Kosinki.Usingthesameconcepthebuildanappnamed “thisisyourdigitallife”in2014andassembleddataandtheusers undertaking the quiz were being paid for the same.As per the research done byBennett (2018), the app recorded volumes of data and it was transferred to Cambridge Analytica. The company designed software on solutions which was used to convince the voters to choose a particular candidate. The ex-employees named Christopher Wylie revealed this case to the various newspapers and confirmed that the company had created psychographic profiles in order to promote materials on pro-Trump and influencingpeopletoaccomplishthegoals.Thisfirmhadaskedfor Facebook’s permission to collect data for some academic work but instead it misused the data and used it for other purpose.As per the research done bySchneble, Elger, and Shaw(2018),Facebook stated that the firm hadcollectedthedataofFacebookuserslegitimatelybutKoganhad
5RECENT DATA BREACHES IN FACEBOOK misled them and their policies were broken when the collected data was transferred.As per the research done byRichterich(2018), Facebook has banned“thisisyourdigitallife” in 2015 and the companies or agents who took the data were ordered to destroy the same. Reports say that despite ofmanywarnings,CambridgeAnalyticahadkeptthecollecteddata, retained.“The entire company is outraged we were deceived.As per the researchdonebyRichardsandKing(2016),wearecommittedto vigorously enforcing our policies to protect people’s information and will take whatever steps are required to see that this happens,”Facebook said. The social media giant had assured the users that executives of the firmareworkingonthevariousfactslinkedtothecase.Asperthe research done byRaab and Szekely(2017),the ICT professional is to plan research, provide suggestions and plays a role in improving the systems in the information security systems, the hardware and software and the conceptsassociatedfordevelopingcertainapplications,associated documentationthatincludetheprinciplesandprocedures.Themajor issue involvedisthat ofthe personalinformationsofthe usersbeing manipulated in election campaigns. As per the research done bySinanaj, Muntermann and Cziesla(2015), the trust of users of Facebook was hurt as they were the targets of the data breach and illegal accounts made are touching a count of almost 80 millions. The data breach that has occurred isaproofthatinthistechnologicalagedataisvulnerabletodata mishandleandattackersusethesefortheirpersonalbenefits.The Facebook users are the ones mostly affected in this scenario as their data wascollectedandmisused.AspertheresearchdonebyManworren, Letwat and Daily(2016), Facebook is also a victim in this case as the companylostitsuser’sconfidenceandfined£500,000forbeingthe source of the data scandal. As per research done bySolove and Citron(2017), another instance ofadatabreachrelatedtoFacebookwaswhen540millionrecords concerningtheFacebookuserswereexposedinpubliconthecloud computing service of Amazon. As per the research done byCheng, Liu and
6RECENT DATA BREACHES IN FACEBOOK Yao(2017),two third-party app developers of Facebook made the records public in plain sight, resulting in the data breachfor the world's social networking giant. As per UpGuard, a media company based at Mexico heldCultura Colectivaresponsible for the largest data leak. As per the researchdonebySpiekermann(2015),thisexposedalmost146 gigabytes of the user data of Facebook, that included account names, details about comments, IDs and the reactions to posts. At the Pool an application was behind the scandal as it exposed the data such as user Id, pictures,checkinandfriendsalsoincludingpasswordsofmorethan 22,000users.Theapplicationwasactuallymeanttoaidtheoffline activities but it instead did this scam and got shut in the year 2014. As per the research done byPoornachandranet al. (2016), UpGuard had made Cultura Colectiva and the retail giant aware of the breaches from the company but no such actions were taken. The social networking giant is under the federal criminal investigation for the deals it had made with the electronics manufacturers in order to access the data of the users and has been involved in many such security breaches over the last few years. In the Cambridge Analytica case Facebook said that the informations of its networkwereexposedaftertheirnetworkwasattacked.Asperthe research done byDeGroot and Vik(2017), data breaches are hazards to firms as they adversely affect the organization’s growth added to the leak of confidential data.As per the research done by Marchetti et al. (2016), the ethical issues associated with that the scam collected personal data that involved date of birth, gender, address and ZIP code making the users vulnerable to engineering attacks that made use of the harvested information.IntheabovecasetheICTprofessionalofFacebookis responsible to perform audit in the organization in order to find out the loopholes in the security and how is it possible that the social networking giant could not know the intentions behind that of the data collection of the Cambridge Analytica. The data breach can be attributed to the company and the users as well. The company could have taken measures to deal with the frequent data breaches as it has been surrounded by many such instances since
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7RECENT DATA BREACHES IN FACEBOOK the last few years.As per the research done byKude, Hoehle and Sykes 2017(2017),the measures that could have saved Facebookfrom the consequences are as follows: 1. Designing security devices and software security applications ensuring the privacy of the users. 2. Managing the various security measures considering the information technology system. 3. Operating inspections at a regular basis on the systems to keep regular updates on the security of the user’s data. 4. Conducting audit at a frequent basis security purposes. 5.Customizingaccesstodataoftheaccountusersaccordingtothe regulations. 6. Maintaining the security related policies of users that must stick to a defined standard. Mark Zuckerberg, the CEO of Facebook said, “it’s clear now that we didn't do enough to prevent these tools from being used for harm aswell. That goes for fake news, foreign interference in elections, and hate speech, as well asdevelopers and data privacy. We didn't take a broad enough view of our responsibility, and thatwas a big mistake. It was my mistake, and I’msorry.IstartedFacebook,Irunit,andI’mresponsibleforwhat happens here”. Many are of the opinion that companies like Google and Facebook share the data of their users with advertisers as because the service they provide free of cost actually is a trade of data. The Utah republican said, “some have professed themselves shocked, shocked that companies like Facebook and Google share user data with advertisers. Did any of these individuals bother to ask why Facebook and Google don't charge for access? Nothing in life is free. Everything involves trade-offs. If you want something without having to pay money for it, you're going to have to pay for it in some other way, it seems to me” The users on the other part are also to be blamed for this as the craze of Facebook has leaded them to post everything on the social media
8RECENT DATA BREACHES IN FACEBOOK sites. As per the research done byLee, Zhu and Jeffery(2018), there has been increasing case of addiction of social media. It has been observed that the people are more interested in uploading the pictures and location they are rather than enjoying themselves at the place they are present. As per the research done by Ablon et al. (2016),social media has been a vital part of people’s life as the first thing they do after getting up in the morning is to check the notifications, messages on the platforms and the last thing they do before going to bed is wishing their virtual friends good night rather than their family members.As per the research done byAl- Saggaf and Islam(2015),the effect of social media is such that real life has lost its importance and the virtual world has taken its place. FOMO syndromeisaconsequence ofthisexcessive use ofonlinesites. The syndrome is about the continuous need to stay connected to the friends online and in case an individual finds himself disconnected he get anxious. Thus the blame can be equally divided in both the Facebook and its users. Agreements of Facebook related to data breach In the year 2011, Facebook made settlement agreements with FTC after the charges of deceiving consumers by assuring them that they could keep their information private on Facebook, but their informations were exposed. The settlementrequired Facebook to implement certain steps to make sure that it kept the promises in future, that included providingconsumersprominentnoticeandobtaininguser’scontent before sharing their information crossing the privacy settings that has been established by them(Golbeck and Mauriellom 2016). GDPR could havepossiblypreventedtheCambridgeAnalyticadatabreachasit provides the users with ownership control on their private data and also gives them the right to make decisions on whether they are ready to share their data or not. The policies present in Facebook are two-factor authentication, changing privacy settings such as profile picture guard, who can see my posts and are available to the users. The users need to be blamed if they do not utilize these options and Facebook is to be
9RECENT DATA BREACHES IN FACEBOOK blamed if inspite of these options there are privacy breaches. In case of unauthorized logins the user should be notified immediately. Conclusion It can be inferred that data breaches are a common thing in this technology laden days but the organizations dealing with user data should be careful about the same and it is their major responsibility to protect the privacy of the data as users’ trust depends on the way the firm secures theirconfidentialdata.Theindividualsshouldbemorecarefulwhile postingupdatesandinformationonthesocialnetworkingsites.The frequent data breaches can be an alert to them and use of social media sites must be limited. The society needs to focus on the real life more thanwhatishappeningfarawaywithsomeoneelse.Thusthedata breaches can be attributed to both the companies doing that and the users exclusively using the applications irrespective of the situations they are in.
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11RECENT DATA BREACHES IN FACEBOOK References Goodwin, I., Griffin, C., Lyons, A., McCreanor, T. and Moewaka Barnes, H., 2016.Precariouspopularity:Facebookdrinkingphotos,theattention economy, and the regime of the branded self.Social Media+ Society,2(1), p.2056305116628889. Shulman, B., Sharma, A. and Cosley, D., 2016, March. Predictability of popularity:Gapsbetweenpredictionandunderstanding.InTenth International AAAI Conference on Web and Social Media. Spiekermann,S.,Acquisti,A.,Böhme,R.andHui,K.L.,2015.The challengesofpersonaldatamarketsandprivacy.Electronic Markets,25(2), pp.161-167. Manworren, N., Letwat, J. and Daily, O., 2016. Why you should care about the Target data breach.Business Horizons,59(3), pp.257-266. Martin, K.D., Borah, A. and Palmatier, R.W., 2017. Data privacy: Effects on customer and firm performance.Journal of Marketing,81(1), pp.36-58. Thomas, K., Li, F., Zand, A., Barrett, J., Ranieri, J., Invernizzi, L., Markov, Y., Comanescu, O., Eranti, V., Moscicki, A. and Margolis, D., 2017, October. Data breaches, phishing, or malware?: Understanding the risks of stolen credentials.InProceedingsofthe2017ACMSIGSACConferenceon Computer and Communications Security(pp. 1421-1434). ACM. Edwards, B., Hofmeyr, S. and Forrest, S., 2016. Hype and heavy tails: A closer look at data breaches.Journal of Cybersecurity,2(1), pp.3-14. Cadwalladr, C. and Graham-Harrison, E., 2018. The Cambridge analytica files.The Guardian,21, pp.6-7. Isaak, J. and Hanna, M.J., 2018. User Data Privacy: Facebook, Cambridge Analytica, and Privacy Protection.Computer,51(8), pp.56-59. Common, M.F., 2018. Facebook and Cambridge Analytica: let this be the high-water mark for impunity.LSE Business Review.
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13RECENT DATA BREACHES IN FACEBOOK Ablon, L., Heaton, P., Lavery, D.C. and Romanosky, S., 2016.Consumer attitudestowarddatabreachnotificationsandlossofpersonal information. Rand Corporation. Al-Saggaf, Y. and Islam, M.Z., 2015. Data mining and privacy of social network sites’ users: Implications of the data mining problem.Science and engineering ethics,21(4), pp.941-966. Lee, S.U., Zhu, L. and Jeffery, R., 2018, September. A Data Governance Framework for Platform Ecosystem Process Management. InInternational ConferenceonBusinessProcessManagement(pp.211-227).Springer, Cham. Spiekermann,S.,Acquisti,A.,Böhme,R.andHui,K.L.,2015.The challengesofpersonaldatamarketsandprivacy.Electronic Markets,25(2), pp.161-167. Poornachandran, P., Nithun, M., Pal, S., Ashok, A. and Ajayan, A., 2016. Passwordreusebehavior:howmassiveonlinedatabreachesimpacts personaldatainweb.InInnovationsinComputerScienceand Engineering(pp. 199-210). Springer, Singapore. DeGroot, J.M. and Vik, T.A., 2017. “We were not prepared to tell people yet”:Confidentialitybreachesandboundaryturbulenceon Facebook.Computers in Human Behavior,70, pp.351-359. Marchetti,M.,Pierazzi,F.,Guido,A.andColajanni,M.,2016,May. Countering Advanced Persistent Threats through security intelligence and big data analytics. In2016 8th International Conference on Cyber Conflict (CyCon)(pp. 243-261). IEEE. Kude,T.,Hoehle,H.andSykes,T.A.,2017.Bigdatabreachesand customer compensation strategies: Personality traits and social influence asantecedentsofperceivedcompensation.InternationalJournalof Operations & Production Management,37(1), pp.56-74.
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15RECENT DATA BREACHES IN FACEBOOK Appendix Fig 1. Shows the statistics of the data of those people who were a victim to the data breach