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Recognising and Serving the Individual

   

Added on  2023-01-18

8 Pages481 Words78 ViewsType: 78
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Recognising and Serving
the Individual
LO 4
Recognising and Serving the Individual_1

Introduction
Customer experience is the product of an interaction between an
organization and a customer over the duration of their relationship.
It has great influence on weather the service user continues with the brand
on not.
The following presentation will discuss the customer service strategies and
how it helps in develop the customer experience
Recognising and Serving the Individual_2

Customer service strategies
Keeping variety of option – in order to make the customer satisfied they
should be given with great variety of choices so that they can choose
wisely.
Training employees – In order to give good experience to the visitor the
human resource must be trained and given complete knowledge of the
products and services company is dealing in. it will help in giving better
support services to the clients.
Recognising and Serving the Individual_3

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