Recruitment Documents for Business Travel Consultant at BUNI Travel Agency

This document includes a job description, job advert, recruitment strategy, and staff development plan for the Business Travel Consultant position at BUNI Travel Agency. It also includes a PESTLE analysis for BUNI Travel. The job description outlines the responsibilities, requirements, and personal specifications for the position. The job advert provides details on the compensation and benefits, and the recruitment strategy outlines the methods for identifying and attracting the best candidates. The staff development plan includes steps for preparing the employee, planning development activities, monitoring performance, and creating confidence. The PESTLE analysis covers political, economic, social, technological, environmental, and legal factors that impact BUNI Travel.

Business Management
BMP4006
People and Performance
Recruitment documents
2019/2020
Semester 2
Submitted by:
Name:
ID:
1

Contents
A job description and person specification for the Business Travel
consultant..............................................................................................3
A job advert to help you in recruiting the Business Travel consultant.5
A plan outlining your recruitment strategy for obtaining the best
candidate...............................................................................................6
A three-month staff development plan for the new starter...................7
Rationale for all the choices that have been made in the design of the
above materials.....................................................................................8
References............................................................................................9
Appendix............................................................................................10
A PESTLE analysis for BUNI Travel..........................................10
2

A job description and person specification for the Business Travel
consultant
BUNI TRAVEL AGENCY
12, Waterloo Road,SM1 4LS, Sutton, England
01425687 adb.Xuv @gmail.com
Job Description
Profile
We are looking for travel consultant in order to join company who is highly energetic,
passionate and qualified candidate which can help our organization in making and managing
journey for our customer. The candidate is needed to have interaction with our customer and
leading towards to pick top-grade leisure package to suit all of their requirements. The
applicant is required to have experience of one to three years along with potential to complete
task in time.
Main purpose and scope of Job
The prime objective of job is to helping clients in identifying their idealistic package founded
on suggestion and requirements along with to control the whole operational and other
activities effectively of organization. This job provides learning on how to create and manage
time. It provides vulnerability to travel and tourism industry and several responsibilities. It
also helps in increasing work efficiency at high rate.
Job location – London, United Kingdom
Date – 15-05-2022
Position – As a travel consultant
Key Responsibilities
 To regular maintain better relation with clients.
 To provide end-to-end services while organizing trip from booking of tickets,
reserving hotels and creating the itinerary.
 The candidate is responsible is supply all applicable and necessary data to tourist in
regards to travel such as guides, brochures and maps.
3

 Regular updating of database by containing details of clients and their travel
information.
 Staying updated regarding the travel trends of domestic and international.
 Researching the travel options and presenting the best deals to the clients according to
their requirements.
Requirements
 In field of hospitality business, travel and tourism and relevant fields Bachelor's
degree is needed.
 Knowledge regarding software and procedures of traveling.
 Prior experience as travel agent or avid traveler is a bonus.
Personal Specification
Key Competencies  According to clients offering best
affordable packages and services
to customers.
 For the long duration to increase
the market share and overall
portfolio of travel agency.
Experience  The candidate must have proven
working experience as travel
consultant of at least 2 years in
tourism industry.
Skills and Ability  Effective communication skills,
including the ability to
communicate effectively with
customers and employees both in
person and over the phone.
 Excellent interpersonal skills,
which aid in the satisfaction of
both the guest and the staff.
Qualifications  Candidates must pass their degree
4

and post-graduation in 2020, 2021
and 2022
 Degrees in tourism, associates,
management, education, travel
and tourism, and other related
fields are frequently preferred by
employers searching for corporate
travel consultant jobs.
 Business and management-
Buckinghamshire New University
Personal Qualities  The candidate must be an
excellent listener and speak at
least two to three languages in
order to effectively deal with a
variety of consumers.
 Have the potentiality for traveling
long distance.
A job advert to help you in recruiting the Business Travel
consultant
We’re HIRING!!
Travel Consultant
This is a golden chance for those who are exceptionally brilliant, skilled,
knowledgeable, and hardworking candidates. Because this is relatively flexible
work with few targets, it is a good fit for this profile. The compensation scale is
also quite nice here, and every candidate is treated as if they were a member of the
family. Only full-time employees are eligible for this opportunity. Working days
are five a week here, and work will be rewarded over time. Following their hire,
the applicant will get suitable training and development. The deadline for online
applications is June 30, 2022.
Pay and Contact us
5

Benefits
 Salary: - £20,000 plus
incentive
 26 Days of Yearly Leaves
 Contract: - 1 year
today
Those who want be a part of our family
contact us today. 5 days working will be
provided in week along with for extra work
reward is provided. To post-employment
candidates appropriate development &
education is rendered. March 31,2022 is the
last date for application. Salary £25,000 plus
incentives and 20-day annual leaves
Contact us today
The interested candidates can drop there CV
on mail: - [e-mail]
A plan outlining your recruitment strategy for obtaining the best
candidate
The recruitment strategy is characterized as action plan which helps in successfully
identifying, attracting and hiring of best candidates for the several roles in business
organization (Cao, and Smith, 2021). The strategies have contribution in building unique
position on the job market as each organization needs to hire best employees. The
organization can take use of several recruitment strategies that helps in identifying best and
talented candidates which are as follows-
 Use of social media- It is considered as best recruiting tool which allows organization
in sharing job postings with entire network and two-way communication is
encouraged. The sharing of photos and videos from company events provides to
potential applicant a glimpse about the company culture as in present it is very
effective for identifying best candidate regarding the right job. The company can take
use of online portals for analyzing & receiving CV of several candidates.
 Attending industry- related meet-ups- In finding qualified candidates, job fairs can
be useful along with non-recruiting specific events is also considered as excellent
chance to meet professionals who are anxious to network and progress in their field.
The campus recruiting also helps in discovering upcoming talent by attending
volunteering speak at events for industry (Cooper, K., 2021).
6

 Considering past candidates- The organization can consider some re-visiting
resumes of past candidates while hiring for the positions. The candidates are being
already familiar with company and may have been adopt new skills and experiences.
 Implementing employee referral program- The large people make usage of
surrounding themselves with another extremely capable professionals. The well-
developed employee referral program helps in encouraging many of employees to
advert best talent as many employees are already sharing roles with qualified contacts
in network. The organization can provide incentives for referrals with bonuses
(Hwang, S., 2022).
A three-month staff development plan for the new starter
The staff development plan is valuable tool which helps employees in personal and
professional growth. The development plan helps employees in accomplishing company
goals and keeping them motivated. Following actions and steps can be taken which are as
follows-
 Prepare an employee- In the staff development plan this is first step where
employees are made aware of their roles and responsibilities. The organization prime
aim is to create value by organizing training.
 Plan development activities- The organization is required to keep in mind employee
requirements in order to organize various internal and external training. The
employees are encouraged to work in team and allowed to discuss their work with
open forum so that their new concepts and suggestions can be acknowledge and
appreciate (Mortezaie, and et.al., 2021). In framework to BUNI travel the
management is needed to provide three months training with help of several sources
that can increase productivity in effective manner.
 Performance monitoring- In this step, senior management of BUNI travel has role to
monitor or supervise each & every employee task on daily basis. The management of
organization is capable in determining the strength and weakness of the particular
employee. The management observe the overall performance of their employees after
providing three months of training periods which helps in deciding to organization
where specific employee is beneficial or not. The feedbacks and suggestions are
provided to improve their performance.
7

 Creating confidence- In the staff development plan this is the final stage where
employees are made feel valued and their work is appreciated whenever they perform
something extraordinary. The employees are required to be supported to expect
loyalty in return which leads to increase of employee confidence level at high rate
(Motyl, and et.al., 2019).
Rationale for all the choices that have been made in the design of
the above materials
From the above it is been concluded that job description and recruitment process is
considered to be important activity in aspect of selecting the best candidates for organization.
The talented candidate in company helps in solving the critical problems of customers and
capable to run business activities on time with low cost. In such way there healthy
relationship are build in long term (Sweis, and et.al., 2019). The management is required at
time of recruiting to present attractive and reliable packages in job description which can help
company in attracting new candidates in form of employees at large numbers from several
locations. This helps in increasing overall revenue and goodwill of travel agency effectively
in long time.
8

References
Cao, and Smith, 2021. Why do high-status people have larger social networks? Belief in
status-quality coupling as a driver of network-broadening behaviour and social network
size. Organization Science, 32(1), pp.111-132.
Cooper, K., 2021. Voice of the voiceless: Empowering young people through music (Master's
thesis).
Hwang, S., 2022. User and Period Independent Transportation Mode Detection for People
with Mobility Disabilities (Doctoral dissertation, 한한한한한).
Mortezaie, and et.al., 2021, June. A Color-Based Re-Ranking Process for People Re-
Identification: Paper ID 21. In 2021 9th European Workshop on Visual Information
Processing (EUVIP) (pp. 1-5). IEEE.
Motyl, and et.al., 2019. Cognition as a Disability Progression Marker: Two-Years Follow-Up
of People with Multiple Sclerosis (P5. 2-015).
Sweis, and et.al., 2019. Total quality management practices and their impact on performance:
case study of Royal Jordanian Airlines. International Journal of Business
Excellence, 17(2), pp.245-263.
Utin, and Yosepha, 2019. The Model of Employee Performance. International Review of
Management and Marketing, 9(3), p.69.
Williamon, and et.al., 2021. Performing music research: Methods in music education,
psychology, and performance science. Oxford University Press.
Wingard, D., 2019. Data-driven automated decision-making in assessing employee
performance and productivity: Designing and implementing workforce metrics and
analytics. Psycho sociological Issues in Human Resource Management, 7(2), pp.13-18.
9

Appendix
A PESTLE analysis for BUNI Travel
It is a technique that is utilized by businesses to successfully analyze macro-external
influences. PESTEL refers to political, economic, social, technical, environmental, and legal
factors, all of which are discussed further down-
 Political – It takes into account the laws, regulations, and government policies that
have an impact on the organization's operational and departmental functions.
Management must develop adequate HR policies, such as a safety policy, an inquiry
and complaint policy, and an insurance policy, in the context of BUNI travel.
Effective HR policies for employees are the most effective of these insurance and
safety policies since they help the company boost the motivation level of its
employees over time (Utin, and Yosepha, 2019).
 Economical – It is defined as those factors that have an economic impact on a
company's actions. It takes into account factors like inflation, employee pay, and
interest rates, among others. When it comes to BUNI travel, management uses or
recruits talented individuals in their job area. As a result, their productivity in the
office or in the tourism business is efficiently maintained. With the support of
outstanding people, the firm's economic growth has accelerated dramatically in a
short period of time. Currency rate fluctuations have a direct impact on organizations
on an international level, resulting in a loss in performance at a faster rate.
 Social – It has to do with the aspects that have a social impact on an organization,
such as culture and subculture, socioeconomic class, and so on. In the case of BUNI
Travel, they must broaden their product and service offerings. Because of the
multiplicity of their goods, customers' basic and other sorts of requirements are easily
met in a timely manner. Customers can simply share favorable word of mouth about
the company's services in this way (Williamon, and et.al., 2021).
 Technological – It simply refers to a company's use of up-to-date technology and
processes in order to operate their operations efficiently and promptly screen
prospects. In the case of BUNI, travel management must employ a variety of portals
and applications, as well as AI technologies, to find the best candidate for their open
position. With this method, the firm's performance is effectively improved in a short
period of time.
10

 Environmental – It has to do with the natural variables that affect the company, such
as pollution, population, and so on. In terms of BUNI travel, the company uses
environmentally friendly and sophisticated vehicles such as bicycles, electric bikes,
and others. The main benefit of using these types of vehicles is that pollution is
greatly decreased when they are used at zero levels in the atmosphere.
 Legal - It is concerned with government rules and legal norms that have a direct and
legal impact on the company's functioning. In the context of BUNI travel, it is
imperative that businesses concentrate on employee efficiency in the workplace. In
the workplace, the organization must adhere to the Health and Safety at Work Act,
which is required by the UK government in order to provide the highest quality
services and commodities to their clients (Wingard, D., 2019).
11