Recruitment Documents for Business Travel Consultant - Desklib

This report provides job description, job advert, recruitment strategy and staff development plan for Business Travel Consultant. It also explains the importance of recruitment and selection, job description and person specification, and staff development. The report is based on Crystal Travels, a tour and travel company located in the UK.

BSc (Hons) Business Management
BMP4006 People and Performance
Assessment 2
Recruitment Documents
Semester 2
Submitted by:
Name:
ID:
Contents
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A job description and person specification for the
Business Travel consultant p 3
A job advert to help you in recruiting the Business Travel
consultant p 4
A plan outlining your recruitment strategy for obtaining the
best candidate p 5
A three-month staff development plan for the new starter
P 5
Rationale for all the choices that have been made in the
design of the above materials (1500 words) p6
References p8
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Introduction
Recruitment and selection can be considered as one of the crucial part of management
(Albert, 2019). It is imperative for establishment to opt right candidate for job position so that
it becomes easier to accomplish objectives in a time frame period. Adding to this, having
experienced and knowledgeable employees within an organisation facilitates in maximizing
efficiency along with reduced cost. Company can take advantage of their skills in such a
manner that it contributes in effective project completion. Hiring of right candidate also
improves overall profitability and efficiency. This project report is based on Crystal Travels,
tour and travelling company located in UK and engages in business of travelling services to
local customer and travelers from all over the world. This project report will depict job
specification and job description in relation to Business travel Consultant. In addition to
that, it will also cover job advert in order to invite potential candidate for filling vacant job
position in company. At last, it will cover three month staff development plan so as to
enhance their skills and capabilities.
Recruitment and selection
Recruitment and selection can be referred as the process of hiring right individual so as to
fill vacant job position within company. It is imperative for company to follow structured
process of hiring candidate or it may negatively impact on company’s operation (Abbasi
and et al.,., 2022). Adding to this, company can become more efficient if it hires right
talnet who have potential to boost business. It is important to clear all levels of recruitment
so as to get selected for job position. It will help in improving overall performance of
company and makes it easier to attain objectives effectively and efficiently. The process of
recruitment aligns with management process which leads to get right candidate. One wrong
decision can collapse business and leads to years of damage. It has been evaluated that six
out of 10 companies have admitted that by hiring wrong candidate, it may negatively affect
their operations and profitability (Holland and Jeske, 2017). In order to make people
aware about job opening, job description is made.
A job description and person specification for the Business Travel consultant
Job description helps companies in identifying various qualifications and skills which are
required to fill vacant job position in an organisation. It can be considered as a management
framework which can be used to gather information and in understanding various roles and
responsibility required by a specific job position. It helps in defining what an individual has
to do and how. This provides clarity in their roles and makes them aware about their task,
method and procedure. Job description facilitates in understanding of qualification and skills
related to specific job requirement (Troger, 2021). It contains all necessary information
such as location of job, job role, position, incentives and remuneration as well as other
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information. It will help Crystal Travels in getting right candidate for filling position of
Business Travel Consultant> If any candidate has all relevant skills and agreed to all terms
and condition of company and clears all levels of recruitment, then company may recruit so
as to expand its business. As company is facing several issues regarding expansion and there
is need for Business Travel Consultant who can guide Crystal travel in promoting growth. It is
imperative for company to hire right candidate who can bring efficiency in its operation. In
addition to that, company can able to generate more revenue by selecting potential
candidate or it may negatively impact on its operation. It will also help in defining roles and
responsibility that an individual has to perform within organisation. In relation to Crystal
Travel, it has formulated effective job description which consist of required skill and
qualification needed to perform job.
A job advert to help you in recruiting the Business Travel
consultant
Job advert plays crucial role in recruiting right candidate for vacant job position. It will
make aware people aware of vacant job position in Crystal Travel and interested
candidate may apply for same. Company opts digital technology such as job portal
sites which connects candidates with company. In relation to Crystal Travel,
following is the job advert.
JOB ADVERTISING
Crystal Travels is seeking for candidates who has potential to explore market
opportunities as well as to promote business services. The organisation is located
in Barnsbury, London.
 Company name - Crystal Travels
 Job Location – Barnsbury, London.
 Industry – Tour and Travel based
 Job position – Business Travel Consultant
 Qualifications – Should have degree or diploma in tourism industry
 Experience – Should have 4-5years’ experience in Travel Industry
 Skills –Customer engagement skill, time management and Excellent
communication skill
 Languages known –Must know English, French and Japanese .
 Salary - $32000 per month + Incentives
 Leaves – 28 Leave can be availed throughout year.
Interested candidates may drop their resume at [e-mail]
Thank You
A plan outlining your recruitment strategy for obtaining the
best candidate
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In order to expand business operation, it is imperative to frame effective strategies
which helps in bringing efficiency to company’s operations. Recruiting a right
candidate can be considered as one of the complex task of management and is
handled by Human Resource Department. Recruitment consist of a structured
process which involves various levels through which candidate have to pass. All the
levels of hiring are drafted by top management and it is the responsibility of HR
department to comply with all. There are various process by which a candidate goes
through in order to get job. The first step is to identify need of hiring and in relation to
Crystal Travels, it identifies that company is facing issues regarding expansion and
operation and thus needs a Business Travel Consultant who can accelerate growth
of company. Business travel consultant can guide company and takes back on track
so as to boost sales. By doing this, company can become more efficient and
productive. After the first step, now it’s time to identify various skills, traits,
qualification and skills that a candidate has to possess so as to get hired for job role.
Adding to this, it will help in understanding what are the traits, skills and qualification
needed to fill vacant job position. Recruitment strategy will help Crystal Travel in
getting understanding of job requirements and how they can be fulfilled. In the next
step, HR department of company frames engaging job description by which
candidates can get to know about required skills, traits and qualification required by
organisation. This will save time of both company and of candidate as unfit candidate
would not apply for same. This approach facilitates in hiring right candidate for Travel
Business consultant. This process eliminates risk of hiring wrong candidate and
company can get right candidate. This strategy of recruitment found beneficial as
there are numerous benefits of framing of effective strategy such as it saves time of
unfit candidates and increase probability of hiring right candidate. In today’s digital
world, there are various stand-alone software which helps in scrutiny process and
automatically eliminates unfit candidates who does not possess required skills or not
met with required criteria. It acts as a blueprint for organisation that directs towards
becoming more productive and efficient.
A three-month staff development plan for the new starter
It is important for company to frame effective development strategies so that
employee’s efficiency can be raised. In relation to Crystal travels, it has to evaluate
performance of employees and takes measure to improve their efficiency. Company
can provide training and development sessions so that employees can polish
existing skills and acquire new set of skills that makes them more productive to work.
Adding to this, it is important to keep employees up to date about latest trends and
how they may impact on company’s operation. It becomes easier for company to
accomplish organisational goals if workforce are highly productive and skilled (Ressia,
2016). Managers of Crystal Travel can fill gaps so as to make employees more
proficient towards work. It is imperative for employees to upgrade their skills so that
advantage can be taken within organisation in terms of financial benefit or promotion.
In context to Crystal Travel, it is important to develop effective development plan so
that employees can become more productive at work. Following is the action plan
process for company by which it can develop action plan.
 Identification of need- It is important to identify objectives and aim of action
plan and for which purpose it is being formulated. In this, Crystal Travel can
collect information of various resources which are used in framing of action
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plan. Further, it will cover targets and objectives for which action plan is
framed. Without identification of need, the action plan is meaningless. So it is
important for company to analyses need of action plan and based on that
frames strategies for further development. In order to measure effectiveness
of action plan, company can compare actual performance with standard
performance.
 Provide training and development sessions- It is imperative for company
to provide training and development sessions so that employees can polish
their existing and acquire new set of skills. Further, it will be beneficial for both
company and employees as they can take advantage of their efficiency. Skills
plays crucial role in making employees more productive towards their work. In
relation to Crystal Travels, company can provide training regarding
communication, time management and interpersonal skills as they are only
one who directly interact with customers. There are various financial and non-
financial benefits of training and development sessions as it can help in
gaining competitive edge in target market. As technology is rapidly emerging,
so company can take advantage of it by opting latest technology so that it can
reduce human effort and eventually leads to low cost. It also contributes in
making work more effective and efficient. COVID-19 has negatively impacted
on tourism industry and many small businesses are still struggling to
overcome from its adverse impact. So, virtual training can be effective solution
to enhance efficiency of employees.
 Monitoring of activities- Without monitoring, action plan is just waste of time. So it
is important for company to monitor each activity and ensure that they are
accomplished according to pre-determined objectives. If not, immediate course of
action is required to make it right. By this, company can track its activities and
ensures its success (Spina and Spina, 2022). In relation to Crystal Travel, it can
monitor all activity regarding training and roles, with this, it can keep workforce on
track of success.
 Evaluation of action plan- After implementation of action plan, its time to
assess its effectiveness. This can be done through KPI and benchmarking as
company can compare its actual performance with standard, if objectives met
then it can be said that company has successfully framed action plan. It is
important to evaluate action plan as it makes future plan more effective by
brining modification in existing plan. By assessing strengths and weaknesses
of action plan, management of company can bring changes in its further
plans.
Rationale for all the choices that have been made in the
design of the above materials (1500 words)
Job description plays an important role in making aware people about vacant jobn
position within an organisation. It is imperative for company to hire right candidate for
job position so that efficiency can be enhanced. In addition to that, it contains all
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essential information regarding job position, salary, location and roles and
responsibilities. Hiring a wrong candidate may negatively impact on company’s
performance and it may bring down overall efficiency of company. Adding to this,
training and development helps in polishing of existing skills and acquiring new set of
skills by which advantage can be taken. In order to minimize training cost, company
can conduct virtual training sessions so as to diminish overall cost. Skilled employee
can work in an effective and efficient manner and brings efficiency to company’s
operation.
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References
Albert, E.T., 2019. AI in talent acquisition: a review of AI-applications used in
recruitment and selection. Strategic HR Review.
Abbasi and et al.,., 2022. Examining the relationship between recruitment & selection
practices and business growth: An exploratory study. Journal of Public Affairs, 22(2),
p.e2438.
Holland, P. and Jeske, D., 2017. Changing role of social media at work: Implications
for recruitment and selection. In Electronic HRM in the smart era. Emerald
Publishing Limited.
Baker, T., 2017. Management Myth# 1—Job Specification Improves Performance.
In Performance Management for Agile Organizations (pp. 59-72). Palgrave
Macmillan, Cham.
Ressia, S., 2016. Person specification. In Encyclopedia of Human Resource
Management. Edward Elgar Publishing Limited.
Spina, J.D. and Spina, L.J., 2022. New Considerations for HR Staff Development.
In The New HR. Emerald Publishing Limited.
Troger, H., 2021. The Staff Development Process. In Human Resource
Management in a Post COVID-19 World (pp. 175-198). Springer, Cham.
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