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Author Note: Effective Communication in Business Communication

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Added on  2020-03-16

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Reflecting oneself in his business communication skills will make the individual identify the mistakes or the weakness he has in his communication skills and help him develop strategies by which he can overcome the weakness and perform successful communication (Davidson 2015). In this assignment, I will be reflecting my experiences while conducting business communication, stating what went wrong and developing strategies which would help me to overcome such incidences in my future endeavors.

Author Note: Effective Communication in Business Communication

   Added on 2020-03-16

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Running head: REFLECTION IN BUSINESS COMMUNICATIONREFLECTION IN BUSINESS COMMUNICATIONName of the student:Name of the university:Author note:
Author Note: Effective Communication in Business Communication_1
1REFLECTION IN BUSINESS COMMUNICATIONEffective communication is one of the most important aspects of business management as ithelps to express our needs and wants. It also helps to others to make us know what they want toreveal to us (Hogue et al. 2015). Successful communication leads to successful completion ofwork, smooth workflow, reduced cases of miscommunication, higher productivity, team binding,relationship building and many others. Reflecting oneself in his business communication skillswill make the individual identify the mistakes or the weakness he has in his communicationskills and help him develop strategies by which he can overcome the weakness and performsuccessful communication (Davidson 2015). In this assignment, I will be reflecting myexperiences while conducting business communication, stating what went wrong and developingstrategies which would help me to overcome such incidences in my future endeavors.While I was under my internship placement, I was allocated in a team of 8 members and therewere altogether 7 teams in the placement. We were assigned a task for our team where each andevery of the 8 individuals had to complete a chapter of total 8 chapters. The work was to beproceeded only when the previous chapter was completed by other team members and discussedthoroughly before starting about the summary of the previous chapters. While conducting suchteam work, I faced a lot of issues. As my team member who was to perform the previous task didnot submit it on time as he found it hard. This made me disappointed and I perceived that he wasmaking excuses for which I had a verbal fight with him where I could not keep up my temperand humiliated him stating him to be a poor performer. Moreover, my biasness made me talknegatively with a rude tone to the other cultures specially who were Chinese and Japanese in myteam which created an unstable environment in the workplace. There were many instances whereI could to control myself and criticized my team members for being late of being poor in quality.All these were making me upset later for which I was getting depressed. There was an instance,
Author Note: Effective Communication in Business Communication_2
2REFLECTION IN BUSINESS COMMUNICATIONwhere a member of a diverse background was arguing with another team members on aparticular ground. In such an instance, I tended to support my friend without trying to knowabout the real issue which affected my relations with the opponent members and also showedthat I am culturally biased. All these incidences showed that I am poor in my emotionalintelligence as many of the characteristics required in order to be emotionally intelligent wasabsent in me. Another issue I faced was due to my improper oral communication skills. Whileconducting teamwork, I was absent for a day for which my team members came to me the nextday. They wanted to discuss the changes in the planning that took place when I was absent.However, due to my impatient listening skills, I cut them short and stated them that I had alreadyunderstood. They felt disappointed for cutting them short but wished me luck. However, I did thewrong work as I did not hear their plans entirely and it affected the team performance. I wascriticized for that by my team members which affected my ego.Through the different events described above, I noticed that several of my soft skills are not welldeveloped and for this reason I am failing miserably to be emotionally intelligent whileconducting my communication in my workplace. I noticed that I have very poor self controlwhich is an important element of being emotionally intelligent. I could not hold on to my temperwhen I saw the improper work of the team member. This incidence, besides reflecting my poorself control a tribute also showed that I do not show empathy towards others. Although, themember stated that he found the work difficult, still I did not show him any empathy andhumiliated him. This attitude also showed that I also have no proper skill in relationshipbuilding. This skill is very much important in a team work for proper coordination andcollaboration while performing a task which increases the productivity of the organization andhelps to align with the objectives of the organization (Celly and Thomas 2015). I also could not
Author Note: Effective Communication in Business Communication_3

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