Individual Reflective Essay on Emotional Intelligence, Cultural Intelligence and Diversity

This essay reflects on the author's cognitive and emotional intelligence levels, using Howard Gardner's MI test and Daniel Goleman's EI test. The author uses the Johari Window model to analyze their strengths, weaknesses, and unknown aspects. The essay includes a plan for competency development in leadership, teamwork, time management, and Big Data analysis. The author aspires to become a manager in a multinational corporation and has identified areas for improvement to become a global citizen.

Individual Reflective Essay
Assessment 1
Student Name: Student ID:
Subject Name: Emotional Intelligence, Cultural Intelligence and Diversity
Subject Code: MBA502
Date Due: Professor Name:
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1.0 Introduction
Self-reflection is an integral part of self-analysis tool. There are multiple models
available for conducting self-analysis (Joseph et.al, 2015). In order to be successful in a globally
diversified organization, there are various skills and capabilities that I need to develop. For
understanding regarding my own intelligence levels I undertook Howard Gardner Model and
Daniel Goleman’s Model. For the former model I had a set of questionnaire, which I filled
myself to arrive at the scores and asked my friends Maria and Paris to fill in for me (Gardner,
2008). Daniel Goleman’s Emotional Intelligence quotient was filled by me and my friends in
similar manner. The scope of the following analysis undertakes self-reflection and through
Johari Window model for in-depth analysis.
2.0 Part 1: Johari Window
Analysing my skills and intelligence levels I undertook Howard Gardner MI test and
Daniel Goleman’s EI test. In order to understand scores related to various parameters collected
from these tests, I applied the Johari Window model. In the model there are four aspects as
analysed below (Smith, Carahher, DeLisle, 2017);
Arena: This aspect of the model reflects the characteristics that is known to self and known to
others. My Bodily Kinesics scores, Interpersonal and Intrapersonal skills characteristics is
known to me as well as my friends (Almeida et.al., 2010). Feedback from Maria, Raul and Paris
collected through questionnaire attached in Appendix, analysis of which is shown in graphical
representation following. I am able to make use of my body language while communicating and
this aspect is known to me as well as others. Interpersonal and intrapersonal skills of mine were
highlighted through my capabilities in making class presentations, email our course instructor
and managing time. I have exhibited high levels of motivation and inner feelings while applying
in jobs, making class notes and preparing for examinations.
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Blind Spot: In this section of the Johari window aspects that are known to others but not known
to me are understood (Halpern, 2009). Being logical and spatial visual is an area that I
discovered was not known to me but my friends. I have always explained various models easily
to my friends in free space. But I was not aware that my friends feel I have a good understanding
regarding physical space, imagery and models.
Table 1: Howard Scores MI Factors
Howard Gardner MI Factors Maria
Paris Self
Linguistic 29 23 31
Logical-Mathematical 29 28 24
Musical 33 33 39
Bodily-Kinesthetic 26 29 28
Spatial-Visual 30 32 28
Interpersonal 35 32 37
Intrapersonal 30 32 33
Linguistic
Logical-Mathematical
Musical
Bodily-Kinesthetic
Spatial-Visual
Interpersonal
Intrapersonal
0
10
20
30
40
Comparitive Analysis of Raul Howard
Garner MI Scores
Maria
Paris
Self
Howard Gardner MI Scores
Frequency
Figure 1: Comparative Analysis of Howard Garner MI Scores
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Façade: In this area aspects that are not known to others by are known to me are analysed. Areas
that are known to me but not known to others are Linguistic and Musical. I am able to express
my words clearly with good usage of language skills. I enjoy sensitive and soft rhythmic music
(Sariolghalam, Noruzi, Rahimi, 2010). I love hearing to George Michael’s songs and Michael
Bolton’s saxophone. But my friends are not aware regarding these characteristic of mine as this
is highly personal.
Maria Paris Raul
0
0.05
0.1
0.15
0.2
0.25
0.3
0.35
0.4
0.45
0.5
Figure 2: Daniel Goleman's EQ Results Comparison
Unknown: In this area aspects that are unknown to me as well as others are analysed. My
relationship management skills and social awareness skills from Daniel Goleman’s emotional
intelligence model were not understood (Howell, 2014). I really do not know in what manner I
can manage relationships with my team members though I have good interpersonal skills. But
little I know regarding my leadership characteristics and team management framework. I and my
friends are also unaware regarding my social awareness skills, meaning ways in which I will be
able to emphasize or my service orientation.
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3.0 Part 2: Strength and Weaknesses
It is integral to understand from analysis made through two tools, which areas are my
strengths and my weaknesses (Morgan, 2009). Analyzing my cognitive intelligence and
emotional intelligence levels I am able to understand my strengths, which in future can be turned
into opportunities. I can also analyse my weaknesses, which can act as threats for me in my
future profession. Hence, I need to act on these areas of weaknesses and improvise them for my
future.
Strengths: My key strengths areas are communicating verbally and using body languages. I am
able to speak well, make presentations, and write emails or letters with great dexterity. I have
good interpersonal and intrapersonal skills meaning I am able to interact with team mates and
colleagues easily. I have good understanding related to physical space and 3D diagrams, which
have helped to in making several assignments as well reports.
Weaknesses: Every person has some or the other weaknesses but it is integral to diagnose them
and overcome them effectively. I have relatively less self-control and adaptability; I am
extremely short tempered and lose my patience easily. I cannot keep myself composed in a
tensed situation and easily get aggravated related to the same. I am not open to experience and
cannot make friends easily. I am an extremely introvert person. However, I am conscientious in
nature. I do not hurt anybody’s feeling and am extremely reliable as well as hard working.
I need to work on my patience levels and improve my temperament. I need to undertake steps to
improve to interact more easily with others and undertake self-control. I need to keep my senses
open to experience, which will allow me to easily extend myself in the professional world.
4.0 Part 3: Competencies Development
Management is a multi-diversified domain and post completion of MBA, everyone
wishes to get their dream jobs. I aspire to become a manager at a multinational corporation such
as Vodafone, Metro, and Amazon and so on. I aspire to work for a truly globally diversified
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organization, where I will get the opportunity to interact with a number of talents. However, in
order to do so I need to develop my competencies in a number of domains, especially teamwork
and leadership capabilities. Other competencies that I want to develop are in respect to time
management and Big Data analysis.
In order to develop leadership skills, I will try and maintain a personal journal, where I
will update skills acquired on monthly basis. I will undertake transformational leadership model,
where I will identify specific skill sets and then try to develop them accordingly through self-
help books, case studies and journals. I will also learn from internet sources regarding the same.
In a global organization, leadership skills requires an individual to be accommodative of ideas
others. Meaning one has to be having polycentric approach, which allows one to be
accommodative regarding other’s cultures. I have to learn skills that allow me to become
adaptive and understandable regarding other’s cultures.
In order to adapt teamwork capabilities, I will learn team participation skills. I will try to
be more open with my classmates and team members such that in future I do not face any
problem in becoming a global citizen. I will also learn from my team mates regarding my
negative attribute such that I can easily change them.
Time management is a critical component for becoming global citizen in Multinational
Corporation. I will take up regular self-assessments to see that I am able to effectively manage
time and complete tasks. This competency has to be developed such that I am capable of meeting
client deadlines and reach top of corporate ladder.
All multinationals are dependent on Big Data analysis for decision making at every step.
Nowadays information systems of multinationals collect large volumes of data and analyses
them for taking decisions relative to their strategies. Some aspects of Big Data competency has
been introduced to us, however detailed understanding regarding this topic is not present. I need
to develop competency related to Big Data I in order to become a truly global citizen.
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5.0 Conclusion
Reflection regarding myself has provided critical information regarding my cognitive
intelligence. These have helped me to arrive at domains related to areas that I needed
improvement. I have been able to understand weaknesses that need to be attended and also
competencies which have to be developed for becoming a global citizen.
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6.0 Reference Lists
Almeida, L.S., Prieto, M.D., Ferreira, A.I., Bermejo, M.R., Ferrando, M. and Ferrándiz, C.,
2010. Intelligence assessment: Gardner multiple intelligence theory as an alternative. Learning
and Individual Differences, 20(3), pp.225-230.
Gardner, H., 2008. A multiplicity of intelligences. In Neuropsychological Research (pp. 26-32).
Psychology Press.
Halpern, H., 2009. Supervision and the Johari window: a framework for asking
questions. Education for Primary Care, 20(1), pp.10-14.
Howell, T.J., 2014. Daniel Goleman–Emotional Intelligence. Instructor.
Joseph, D.L., Jin, J., Newman, D.A. and O'boyle, E.H., 2015. Why does self-reported emotional
intelligence predict job performance? A meta-analytic investigation of mixed EI. Journal of
Applied Psychology, 100(2), p.298.
Morgan, G., 2009. Reflective practice and self-awareness. Perspectives in public health, 129(4),
p.161.
Sariolghalam, N., Noruzi, M.R. and Rahimi, G.R., 2010. The Enigma of Howard Gardner's
Multiple Intelligences Theory in the Area of Organizational Effectiveness. International Journal
of Business and Management, 5(5), p.161.
Smith, R.E., Carraher, E. and DeLisle, P., Johari Window Model. Leading Collaborative
Architectural Practice, pp.221-224.
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8.0 Appendix
Table 2: Maria's scores for Raul
Multiple Intelligences Test - based on Howard Gardner's MI Model
Score the statements: 1 = Mostly Disagree, 2 = Slightly Disagree, 3 = Slightly Agree, 4 =
Mostly Agree
Adults over 16 complete all questions. Young people between 8-16 answer red questions only.
Statement Score
I like to learn more about myself 4
I can play a musical instrument 2
I find it easiest to solve problems when I am doing something physical 3
I often have a song or piece of music in my head 3
I find budgeting and managing my money easy 3
I find it easy to make up stories 2
I have always been very co-ordinated 3
When talking to someone, I tend to listen to the words they use not just what they mean 3
I enjoy cross words, word searches or other word puzzles 2
I don’t like ambiguity, I like things to be clear 4
I enjoy logic puzzles such as 'sudoku' 2
I like to meditate 3
Music is very important to me 3
I am a convincing liar 2
I play a sport or dance 3
I am very interested in psychometrics (personality testing) and IQ tests 3
People behaving irrationally annoy me 4
I find that the music that appeals to me is often based on how I feel emotionally 4
I am a very social person and like being with other people 3
I like to be systematic and thorough 3
I find graphs and charts easy to understand 1
I can throw things well - darts, skimming pebbles, frisbees, etc 2
I find it easy to remember quotes or phrases 3
I can always recognise places that I have been before, even when I was very young 3
I enjoy a wide variety of musical styles 4
When I am concentrating I tend to doodle 3
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I could manipulate people if I choose to 3
I can predict my feelings and behaviours in certain situations fairly accurately 3
I find mental arithmetic easy 3
I can identify most sounds without seeing what causes them 3
At school one of may favourite subjects is / was English 4
I like to think through a problem carefully, considering all the consequences 4
I enjoy debates and discussions 4
I love adrenaline sports and scary rides 1
I enjoy individual sports best 1
I care about how those around me feel 4
My house is full of pictures and photographs 2
I enjoy and am good at making things - I'm good with my hands 1
I like having music on in the background 3
I find it easy to remember telephone numbers 4
I set myself goals and plans for the future 4
I am a very tactile person 4
I can tell easily whether someone likes me or dislikes me 4
I can easily imagine how an object would look from another perspective 3
I never use instructions for flat-pack furniture 1
I find it easy to talk to new people 4
To learn something new, I need to just get on and try it 4
I often see clear images when I close my eyes 3
I don’t use my fingers when I count 1
I often talk to myself – out loud or in my head 4
At school I loved / love music lessons 4
When I am abroad, I find it easy to pick up the basics of another language 4
I find ball games easy and enjoyable 4
My favourite subject at school is / was maths 1
I always know how I am feeling 3
I am realistic about my strengths and weaknesses 4
I keep a diary 1
I am very aware of other people’s body language 3
My favourite subject at school was / is art 3
I find pleasure in reading 1
I can read a map easily 4
It upsets me to see someone cry and not be able to help 4
I am good at solving disputes between others 4
I have always dreamed of being a musician or singer 4
I prefer team sports 3
Singing makes me feel happy 3
I never get lost when I am on my own in a new place 4
If I am learning how to do something, I like to see drawings and diagrams of how it 4
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works
I am happy spending time alone 4
My friends always come to me for emotional support and advice 3
Table 3: Total Score for Maria's perception on Raul
Your strengths in each of the multiple intelligences are automatically calculated below,
and also shown in graph form. The descriptions of the multiple intelligences are shown on
the next worksheet within this file - click the intelligences descriptions tab below.
Intelligence type your totals
Linguistic 29
Logical-Mathematical 29
Musical 33
Bodily-Kinesthetic 26
Spatial-Visual 30
Interpersonal 35
Intrapersonal 30
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Figure 3: Scores of Raul based on Maria's perception
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Linguistic
Logical-Mathemat...
Musical
Bodily-Kinesthetic
Spatial-Visual
Interpersonal
Intrapersonal0
10
20
30
40
Your strengths (preferences and
personal potential too) according to the
Multiple Intelligences model
intelligence type
intelligence strength

Table 4: Paris's scores for Raul
Multiple Intelligences Test - based on Howard Gardner's MI Model
Score the statements: 1 = Mostly Disagree, 2 = Slightly Disagree, 3 = Slightly Agree, 4 =
Mostly Agree
Adults over 16 complete all questions. Young people between 8-16 answer red questions only.
Statement Score
I like to learn more about myself 4
I can play a musical instrument 3
I find it easiest to solve problems when I am doing something physical 3
I often have a song or piece of music in my head 4
I find budgeting and managing my money easy 4
I find it easy to make up stories 1
I have always been very co-ordinated 2
When talking to someone, I tend to listen to the words they use not just what they mean 1
I enjoy cross words, word searches or other word puzzles 1
I don’t like ambiguity, I like things to be clear 4
I enjoy logic puzzles such as 'sudoku' 2
I like to meditate 4
Music is very important to me 4
I am a convincing liar 1
I play a sport or dance 4
I am very interested in psychometrics (personality testing) and IQ tests 2
People behaving irrationally annoy me 4
I find that the music that appeals to me is often based on how I feel emotionally 4
I am a very social person and like being with other people 2
I like to be systematic and thorough 4
I find graphs and charts easy to understand 3
I can throw things well - darts, skimming pebbles, frisbees, etc 3
I find it easy to remember quotes or phrases 3
I can always recognise places that I have been before, even when I was very young 4
I enjoy a wide variety of musical styles 3
When I am concentrating I tend to doodle 3
I could manipulate people if I choose to 3
I can predict my feelings and behaviours in certain situations fairly accurately 4
I find mental arithmetic easy 2
I can identify most sounds without seeing what causes them 2
At school one of may favourite subjects is / was English 2
I like to think through a problem carefully, considering all the consequences 4
Page | 13

I enjoy debates and discussions 4
I love adrenaline sports and scary rides 2
I enjoy individual sports best 2
I care about how those around me feel 4
My house is full of pictures and photographs 3
I enjoy and am good at making things - I'm good with my hands 3
I like having music on in the background 4
I find it easy to remember telephone numbers 2
I set myself goals and plans for the future 4
I am a very tactile person 2
I can tell easily whether someone likes me or dislikes me 4
I can easily imagine how an object would look from another perspective 2
I never use instructions for flat-pack furniture 3
I find it easy to talk to new people 3
To learn something new, I need to just get on and try it 4
I often see clear images when I close my eyes 3
I don’t use my fingers when I count 1
I often talk to myself – out loud or in my head 3
At school I loved / love music lessons 3
When I am abroad, I find it easy to pick up the basics of another language 4
I find ball games easy and enjoyable 3
My favourite subject at school is / was maths 1
I always know how I am feeling 4
I am realistic about my strengths and weaknesses 4
I keep a diary 1
I am very aware of other people’s body language 4
My favourite subject at school was / is art 3
I find pleasure in reading 3
I can read a map easily 4
It upsets me to see someone cry and not be able to help 4
I am good at solving disputes between others 3
I have always dreamed of being a musician or singer 3
I prefer team sports 3
Singing makes me feel happy 3
I never get lost when I am on my own in a new place 4
If I am learning how to do something, I like to see drawings and diagrams of how it
works 3
I am happy spending time alone 3
My friends always come to me for emotional support and advice 2
Page | 14

Table 5: Total Score for Paris's perception on Raul
Your strengths in each of the multiple intelligences are automatically calculated below,
and also shown in graph form. The descriptions of the multiple intelligences are shown on
the next worksheet within this file - click the intelligences descriptions tab below.
Intelligence type your totals
Linguistic 23
Logical-Mathematical 28
Musical 33
Bodily-Kinesthetic 29
Spatial-Visual 32
Interpersonal 32
Intrapersonal 32
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Page | 16
Linguistic
Logical-Math...
Musical
Bodily-Kinest...
Spatial-Visual
Interpersonal
Intrapersonal0
10
20
30
40
Your strengths (preferences and personal
potential too) according to the Multiple
Intelligences model
intelligence type
intelligence strength
Figure 4: Scores of Raul based on Paris's perception

Table 6: Raul's Perception for himself
Page | 17

Page | 18
Multiple Intelligences Test - based on Howard Gardner's MI Model
Score the statements: 1 = Mostly Disagree, 2 = Slightly Disagree, 3 = Slightly Agree, 4 =
Mostly Agree
Adults over 16 complete all questions. Young people between 8-16 answer red questions only.
Statement Scor
e
I like to learn more about myself 4
I can play a musical instrument 3
I find it easiest to solve problems when I am doing something physical 2
I often have a song or piece of music in my head 4
I find budgeting and managing my money easy 3
I find it easy to make up stories 3
I have always been very co-ordinated 4
When talking to someone, I tend to listen to the words they use not just what they
mean 3
I enjoy cross words, word searches or other word puzzles 1
I don’t like ambiguity, I like things to be clear 3
I enjoy logic puzzles such as 'sudoku' 1
I like to meditate 3
Music is very important to me 4
I am a convincing liar 2
I play a sport or dance 4
I am very interested in psychometrics (personality testing) and IQ tests 3
People behaving irrationally annoy me 4
I find that the music that appeals to me is often based on how I feel emotionally 4
I am a very social person and like being with other people 3
I like to be systematic and thorough 3
I find graphs and charts easy to understand 1
I can throw things well - darts, skimming pebbles, frisbees, etc 3
I find it easy to remember quotes or phrases 4
I can always recognise places that I have been before, even when I was very young 4
I enjoy a wide variety of musical styles 4
When I am concentrating I tend to doodle 2
I could manipulate people if I choose to 3
I can predict my feelings and behaviours in certain situations fairly accurately 4
I find mental arithmetic easy 3
I can identify most sounds without seeing what causes them 4
At school one of may favourite subjects is / was English 4
I like to think through a problem carefully, considering all the consequences 3
I enjoy debates and discussions 4
I love adrenaline sports and scary rides 2
I enjoy individual sports best 2
I care about how those around me feel 4
My house is full of pictures and photographs 3
I enjoy and am good at making things - I'm good with my hands 2
I like having music on in the background 4
I find it easy to remember telephone numbers 2
I set myself goals and plans for the future 4
I am a very tactile person 4
I can tell easily whether someone likes me or dislikes me 4
I can easily imagine how an object would look from another perspective 3

Table 7: Total Score for Raul’s own perception about him
Your strengths in each of the multiple intelligences are automatically calculated below,
and also shown in graph form. The descriptions of the multiple intelligences are shown on
the next worksheet within this file - click the intelligences descriptions tab below.
Intelligence type your totals
Linguistic 31
Logical-Mathematical 24
Musical 39
Bodily-Kinesthetic 28
Spatial-Visual 28
Interpersonal 37
Intrapersonal 33
Page | 19
Linguistic
Logical-Mathe...
Musical
Bodily-Kinesth...
Spatial-Visual
Interpersonal
Intrapersonal0
10
20
30
40
50
Your strengths (preferences and personal
potential too) according to the Multiple
Intelligences model
intelligence type
intelligence strength

Figure 5: Scores of Raul based on own perception
Page | 20