MANAGEMENT1 Table of Contents Abstract......................................................................................................................................2 Introduction................................................................................................................................2 Discussion..................................................................................................................................2 Results and Conclusion..............................................................................................................3 Proposed solutions and recommendations.................................................................................4 References..................................................................................................................................5
MANAGEMENT2 Abstract This research report is intended to identify the different ways to manage harassment in workplace. Managers, victims and people associated to the organisation must be aware of the process and policies that require to be noted at the time of workplace harassment. The report also outlines different types of workplace harassment and the legal and ethical responsibility of management to diffuse such things. At the end, there are proposed solutions and recommendations to the management for effectively managing workplace harassment prior to the incident and after the practices. Introduction According to Leo et al (2014), workplace harassment is unwelcome behaviour or practice from a co-worker, superior, manager, vendor, peers, or customers whose communications, actions or conduct put downs and belittles an employee. Workplace harassment can ruin an organisation workplace environment and can cause a negative impact on the brand goodwill. As per to a 2017 ABC Washington Post poll, 64 % Americans stated that sexual harassment in the workplace was a severe challenge while 54 % of women had confronted unwelcome advances from peers or managers (Rizvi, 2019). To successfully manage harassment in workplace, it is very necessary to differentiate between the types of harassment and to recognise the ethical and legal responsibility of management. In addition, management at all levels must take the responsibility to eliminate workplace harassment in the best possible way. Discussion There are different types of workplace harassment that contributes to a hostile work environment while causing an employee feeling threatened and uncomfortable. Some of the most general workplace harassment includes physical harassment, personal harassment, discriminatory harassment, psychological harassment, cyberbullying and sexual harassment (Henning et al, 2017). However, it is also the fault of a victim when he/she ignore the
MANAGEMENT3 harassment or does not take any sort of action. There are many actions and practices that a victim must comply. The first thing that can be done by a victim is to report the conduct to the senior employer or manager after gathering the necessary proofs. In addition, he/she also should cooperate in the employer investigation when the problem comes into notice. The victim can also consult and check with the employee policies and manuals that have been distributed or published by the senior manager and on the base of those policies and type of workplace harassment, the victim can request authorities to take appropriate actions. The victim can also familiarize him/herself with state, federal and local laws like in case of discriminatory and harassing behaviour, one can retaliate to demotion, termination, and other adverse actions impacting the employment conditions. However, before taking any actions or practice towards workplace harassment, it is also the duty and necessity to document everything as a record so that no one can take advantage of system or procedures. On the other hand, management also must uphold a high standard of ethical behaviour towards managing workplace harassment. In terms of ethical responsibility, the management must show un-bias attitude towards each and every employee and therefore, undertake harassment concerns positively. In case of legal responsibility, it is the duty of management to punish the person guilty for harassment as per the mentioned federal and state laws. For instance, UAE amended in 2019 its federal law toughening the punishment for sexual harassment to up to a year in prison and/or a fine of no less than Dh 10,000 (Rizvi, 2019). It must be adhered by management at each level. Results and Conclusion In the limelight of above discussion, it is necessary for companies as needed by law to have right policies in position for informing employees on workplace harassment. In addition, it is also the responsibility of victims to protect themselves with proper process with handling an occurrence. To be not part of the workplace harassment, the safest thing to do is always remain professional as possible and the managers should also put efforts to diffuse any such situation before the problem becomes bigger. Having disciplinary procedure in place should help the business firm or organisation to dealt workplace harassment positively.
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MANAGEMENT4 Proposed solutions and recommendations At this stage, there are many ways in which workplace harassment can be managed effectively and at the time when any victim reported the case of harassment, employer should review the company bullying and harassment policy and ensure that it follows effectively by all the parties. Quarterly or yearly, the management should also conduct various sessions for all the employees at work and make them communicate the necessary policies and procedures so as to prevent any potential behaviour in future. Today, the period is all about technology and digitization and Organisations can also use such technology such as AI to tackle workplaceharassmentanddiscrimination.Themanagementmustalsoenforceand communicate zero tolerance policies to the employees which include ‘what is’ and ‘what is not’ acceptable conduct and behaviour in the workplace and the possible costs.
MANAGEMENT5 References Henning, M. A., Zhou, C., Adams, P., Moir, F., Hobson, J., Hallett, C., & Webster, C. S. (2017). Workplace harassment among staff in higher education: a systematic review.Asia Pacific Education Review,18(4), 521-539. Leo, L., Reid, R., Geldenhuys, M., & Gobind, J. (2014). The inferences of gender in workplace bullying: A conceptual analysis.Gender and Behaviour,12(1), 6059-6069. Rizvi, A. (2019).UAE workplace 'culture shift needed' to protect staff reporting harassment. Retrieved from https://www.thenational.ae/uae/uae-workplace-culture-shift-needed- to-protect-staff-reporting-harassment-1.948351