Opera Australia Business Model Canvas

Running head: BUSINESS MODEL CANVAS
Business Model Canvas
Name of the Student:
Name of the University:
Author note:

BUSINESS MODEL CANVAS1
Executive Summary
This report has been elaborated on presenting a brief analysing of the business model canvas
of one of the major innovative companies named Opera Australia. Different aspects on the
basis of proper business operations that are been developed by Opera Australia have been
examined in this report. With the same, levels of coordination among various building blocks
of the model of business model canvas are discussed elaborately in this report. Lastly, after
examining the case, certain recommendations are made for the part of the company.

BUSINESS MODEL CANVAS2
Table of Contents
1. Introduction........................................................................................................................3
2. Discussion..........................................................................................................................3
2.1. Business Model...........................................................................................................3
2.1.1. Building Blocks....................................................................................................3
2.1.2. Interrelationships..................................................................................................6
2.1.3. Critical Success Factors.......................................................................................6
2.1.4. Downside Risks....................................................................................................7
2.1.5. Business Model Changes.....................................................................................7
3. Conclusion..........................................................................................................................7
4. Recommendations..............................................................................................................7
References..................................................................................................................................8
Appendices.................................................................................................................................9
Appendix 1: Business model canvas of Opera Australia.......................................................9

BUSINESS MODEL CANVAS3
1. Introduction
Opera Australia is considered to be the national opera company of Australia that presents
above 700 performances and playing to more than about half of a million people every year
(Skinner, 2015). It was formed in Sydney under the patronage of Australian Elizabethan
Theatre Trust. It is based in Sydney and is funded by the corporate sponsorship, ticket sales,
government grants and private philanthropy. It is best known globally for its association with
“Dame Joan Sutherland” for the ‘Baz Luhrmann’s’ production of “Puccini’s La boheme”
during the early 1990s.
2. Discussion
2.1. Business Model
The main aim of the business model is to improve and enhance the experiences, which are
provided to the clients and customers of the company (Blazquez, 2014). The various different
types of services that are considered be significant part to influence the customers are offered
by the company and are based on the profiles that are crafted for different experiences and
customers. The main factor that is potent of differentiating the company with the others in the
industry is dependent on the ways by which it is able to fulfil the requirements of its clients
by means of providing them premium quality service at reasonable price (Porter &
Heppelmann, 2014).
2.1.1. Building Blocksa) Customer Segments
The customer segment that the Opera Australia targets the arts lovers who loves music,
dance and performance. The sound intensity is kept in mind while making the theatre and the
levels of capacity of the customers’ ears are also taken into consideration (Vigolo, Brunetti &