Understanding Organizational Change Drivers

This assignment delves into the complex world of organizational change, examining both internal capabilities, resources, inventions, dissatisfaction, and desires, as well as external drivers such as technological advancements, market competition, digital transformation, and government regulations. The goal is to understand how these factors influence leadership and organizational performance, emphasizing the importance of informed decision-making based on the specific situation.

UNDERSTAND LEADING CHANGES

Table of Contents
INTRODUCTION...........................................................................................................................1
P1 Comparisons of MacDonald and Subway where there is an impact of changes on the firm
strategy and operations...........................................................................................................1
P2............................................................................................................................................3
P3 Measures taken to minimise the impact of change...........................................................1
P4 Different barriers of change and determine the influence of leadership on the decision
making with driving and resisting force with force field analysis.........................................2
P5 Apply the different leadership approaches to dealing in a range of organizational contexts.
................................................................................................................................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Understanding and leading changes will assist to bring the issues in the firms and utilize
changes. The current report will highlight about the two firm which can be help to understand the
comparison in between MacDonald and Subway these both the firm are on of the leading food
restaurant industry. It will also discuss about the impact of firm strategy on the overall
organisations. The various drives for changes both the firm and the kinds of firms changes they
have affected. The evaluation the influences that drivers of changes have on the company
behaviour. Further, measures that can be taken to minimise any negative impact of changes
behaviour as well various barrier for modification and find out how it will influence the
leadership decision making. Therefore, application various leadership approaches to deal with
the modification in a range of MacDonald and Subway.
P1 Comparisons of MacDonald and Subway where there is an impact of changes on the firm
strategy and operations.
In each association there are a few variables which influences the association exercises.
In tram and McDonald there likewise have contains a few drivers of changes that influences the
organization initiative, group and people.
Different Drivers for change in the Subway
 Capabilities: : Company has diverse capable ability and people who upgrade the
capacities of the firm, distinctive pioneers will get the organization improvement.
Pioneers of metro makes imaginative and inventive workplace in the organization
premises which brings propelled condition. On the off chance that pioneers of the
organization not contributed their part adequately than association may confront the
negative impacts of progress. It has general effect of the organization condition. Metro
reacts to the change by making great successful workplace.
 Resources: These can be another noteworthy factor which influences the association.
Because of absence of assets it gives low profitability and low effectiveness level in the
organization. Because of fast changes in the association organization needs to embrace
the most recent procedures and assets to beat the requirements of clients(Doppelt, B.,
2017). These all asset makes organization inward condition consummate generally
organization neglects to receive dynamic changes and lose their clients fascination. In
1

this why metro react to this change by masterminding more assets which is useful to
making new administrations or burger assortments.
 Inventions: Every association ought to receive inventive and appealing changes in the
association. Else, it likewise impacts on the organization mark esteem. These days clients
need new changes and new taste which draws in them most. For that tram ought to
embrace new innovativeness and business techniques to concoct new highlights.
 Dissatisfaction: in the association worker and the clients are should be happy with the
association capacities. Due to having the client Dissatisfaction Company neglects to pull
in them towards the organization. Because of disappointment among workers it
influences the individual and initiative conduct. Representatives disappointment may
emerge a few issues and clashes between the representatives so organization needs to
make solid condition in the working environment
 Desire: Every association ought to have some want objectives. This accomplishes the
objective of the association. Want is the primary huge part in the association. For that,
they have to achieve the general want to accomplish the in general.
Drivers change in McDonald
 Technological Changes: Technology is the primary driver of changes which brings new
changes and development technique for handling. It rolls out new improvements and
natural innovativeness for the organization. This may change the financial patterns and
advancements. Organization react it emphatically by obtaining new systems and
strategies.
 Market Competition: In this market driver it incorporates purchaser certainty,
neighbourhood condition changes, and aggressive. Weight may emerge for the
organization.
 Customers: Customers are the most huge component in the market; each association
ought to receive some alluring items and administrations to snatch the fascination of
clients. Group and individual steam individuals and people primary point is to get the
consumer loyalty(Goetsch and Davis, 2014). In the event that organization neglects to
snatch the fascination of clients it might influences the general advancement of the
association.
2

 Investors: Investors are the second most noteworthy component which influences the
organization administration and people. With the goal that generally speaking, it makes
enormous contrasts in the middle of the costs. Financial specialists of the organization
should be happy with the organization condition. So further they will contribute on the
organization. Organization makes new systems and advancement to pull in new financial
specialists for the organization.
 Digital change:it is the most essential factor which influences the organization condition
and individual conduct it is another critical factor which influence the administration,
group and people conduct.
 Government: it is the another outer factor which influences the organization association.
For that, organization needs to withstand all tenets and directions to keep up the solid and
secure condition in the organization. Government may influence the organization tasks
action of the organization as far as high financing costs, government take its own choice
which is obligatory for the organization to take after the same. McDonald and metro both
the organization needs to take after the rules of the administration. To react this
administration drivers organization embrace lawful and reasonable practices to run
business easily.
P2
Internal and External drivers of change affects the many aspects of an organisation like
leadership, team and individual behaviours. There can be certain external and internal drivers
which can be following:
External Driver of changes
Political Environment:
Political environment can affect many aspects of organisation like the effectiveness in
working of all teams together as every individual can be pressurised by the political person for
not working in the organisation and also can force to do non ethical actions in a company.
Economical Environment:
It is one of the major factor that brings economic changes in any company. The
organisation can be affected due to many reasons specially the financial aspect of it can be
immensely influenced. These factor will affect the organisation in effective way which could be
3

changes in resistance of the organisations. If the economic condition are not good for business it
will affect both the leaders and their descions.
Social Environment:
Social environment includes the society, culture and beliefs of that particular area.
Individual behaviour of an employee differs as they are culturally different or having alike social
statuses.
Technological Environment:
Technical revolution has lead to technology up gradation in the world. One has to cope
up wit h all changes in this field. The working standard of any company has to be modified in
accordance to these changes so that it becomes more easier to work.
Legal Environment:
Every area has its own rules and regulations for companies to work their. These can get
change due to certain reasons or may be updated with the time; so, any organisation has to make
changes in their norms accordingly.
Environmental changes:
It can have diverse effect on the working of any organisation as all geographical aspects
are included in it which are considered to be important factors for all employees of companies.
Any changes in the environment affects the market and as well as workers too.
Internal drivers of Change
Organisational Structure:
It means how the authorities are divided among employees and direction for the flow of
commands. A proper organisational structure affects individual behaviour in a positive way .An
effective pattern of working leads to the effective leadership in the company and a good
cooperation of following workers.
Resistance:
It leads a drastic change in the working environment of a company as the resistance of
workers makes the leadership non effective. The systematic working is resisted and behaviour of
individual gets influenced. Cooperation in the team becomes a big problem.
Organisational Culture:
4

It defines the working behaviour of employees with respect to their job and other
colleagues as well. It defines the success of leadership and the influence on the team for
accomplishing any goal.
Organisational Communication:
A good communication among the workers leads to a healthy and effective working
environment. The success rate of given goals becomes higher as each individual is having a good
contact with partners and the leader as well(Kuipers, 2014). A bad communication in an
organisation leads to failure and demotivation among employees.
Qualities of a leader:
A leader itself is the major reason for introducing change, good leadership personality
influences others and make them to work in a coordinative manner which ultimately affects the
goals of the organisation. They bring tremendous changes in the working environment of
organisation. They introduce the positivism in the culture and cooperative atmosphere.
5

P3 Measures taken to minimise the impact of change
Implementing change can either bring negative or positive impact on organisation.
Therefore, it is essential for organisation to develop proper measures so that its impact can be
reduced. By taking effective measures change be successfully implemented. It will help in
providing ease in business operations and enhancing employee productivity (Henderson, Gulati
and Tushman, 2015). There are various measures available that is as follows :-
Communicating change – This is the best way by which impact of change can be reduced. In
this manager or leader can regularly communicate with employee. It will help in identifying
problems and issues that are been faced. Thus, these issues can be solved and change can be
implemented. Moreover, employee will know in what stage change has occurred and how to deal
with it.
Identifying benefits of change - It will be very beneficial if employee know about what benefit
they will have after adopting change. This will make them more enthusiastic towards their work
(Charles and Downey, 2016). Also, once they know about change they will get a clear insight of
positive impact of change. Leader can help in this by discussing and telling employees about
benefits.
Listening to employees- It is necessary while implementing change that employee views and
ideas should be considered. Listening to them will give an idea how they want change to be
implemented. Also, it can be identified that in which area employee is facing difficulty so that
training can be provided.
Taking feedback- It is the most popular way in which impact of change can be minimised.
While implementing change employee feedback can be taken. It will help in finding out loop
wholes so that training can be provided to them. Also, it will show how employee has adopted
change and to what extent. Besides this, it will be easy to determine performance of employee in
this (Madsen and Rasmussen, 2015). Furthermore, weak areas can be identified and actions can
be taken to improve them.
Employee contribution- this can be by involving employees in decision making process. It will
be l helpful in sharing ideas and getting suggestions of employee. This can be considered while
implementing change. This will clear employee roles and duties that they have to perform. Also,
it will boost their morale and confidence. This will make them put more efforts in their work.

Recommendations:
Change impact analysis means what will be the consequences of change in organisation
or what process or methods needs to be modified so that change can be implemented. It focuses
on terms within details of design (Henderson, Gulati and Tushman, 2015) Thus, in order to
implement change effectively, proper plan must be made. In this employee must be allowed to
participate in decision making. By mutually developing strategy, change can be implemented.
Also, training should be given to employee before this. This will give some knowledge about
type of change and its benefits.
P4 Different barriers of change and determine the influence of leadership on the decision making
with driving and resisting force with force field analysis.
There are various barriers of changes that are been taken into effective consideration by
both the organisation's (Skiba And et.al., 2016). These barriers will lay a very deep and
significant impact on the operations and lay a very crucial impact on the overall operations of the
company and will cause a decrease in the operational capacity and productivity of both
McDonalds and Subway. Some major barriers that are needed to be taken in the thought process
are as follows:
 Fear of unknown: both the firms will be reluctant to enter into the market or will adopt
the processes, whose consequences is unknown to them. This will stop the firm to
innovate the new product and services which will, overall impact their business
operations.
 Ineffective leadership: the improper leadership and poor guidance will create a
condition of mayhem in both the cited firms. The ineffective leader will create a situation
of mismanagement of different operational functions and will be failed to see through the
better handling of business operations.
 Broken communication: the effective communication process plays a very crucial and
important part in the operations of both the firm. The ineffective management of different
operations will create a condition of confusion and conflict, which will ultimately, impact
the overall business operations of both, McDonalds and Subway (Rothwell, Stavros and
Sullivan, 2016).
 High complexity: the organisation has to see through the better handling of the different
business operations which will lay a very daunting impact on the overall operations of the
2

company's. Both the firms has to look after the simplification of their business operation
to make their work process glitch free and effective.
 Undue focus: the lack of proper focusing is the major reason that causes the decrement
in the operations that will lay a significant operation's in better way. Both the food
business organisations has to look after the better handling of the various operations that
will lay an impact on the productivity and profitability of the firm.
The leadership lays a very significant impact on the overall functioning and development
of the business organisation and their decision making processes. The effective and strong
leadership will help the firm to handle the business operations in a better way and help the
organisations to meet the operational requirements and targeted goals in a very effective manner.
The leaders will participate in the decision making process and will help in looking after the
better handling of the different operation's. To meet the needs and demand of the customers as
well as the stakeholders of the firm. Other than this, they will act as the medium between the
higher authority and the employee's of the organisation and will look after the effective
implementation of the decisions of the measures that are been taken in consideration (Burke,
2017).
Thus, in order to maintain the proper decision making process the forcefield model is
been used by both the firms. This model help in better communication process and will help in
meeting the needs and demands of the users in a better way. This will also help the company to
identify the various driving as well as the resisting forces that will help the firm to have the better
productivity and profitability. It helps in better planning, analysing the operational factors,
devising the better strategies to meet the operational requirements of the firms and avoiding the
risk factor to get a sustainable market growth and development. Other than this, the firm will
help in meeting the overall operations in a better way. The proper identification f the forces
against the changes and growth and development of the operational effectiveness of the
organisation will lay a significant impact on the productivity and development of the cited food
and beverage business firm. This will help the company to meet the operational demands and
requirements of the business organisation and have a deep influence on the decision making plan
and process of the company. Other than this, it will help in having a better alignment in the
different business operations and meeting the needs and demands of the organisation as well as
the stakeholders in a better way (Feldman, Hart and Milosevic, 2017).
3

Besides this, the force field model and analysis will help the firm to meet its operational
goals and organisational objectives that are been taken in effective consideration by the firm to
have a high level of revenue generation and handling of business operations. Other than this, the
rise in the operational capacity of firm will help in improving the satisfaction level of the
customers and profitability account of the cited business firms.
P5 Apply the different leadership approaches to dealing in a range of organizational contexts.
In the association the best and fundamental is administration approaches. With no
progressions' association can't accomplish the improvement objective. A change gives greater
change and advancement development to the business. To oppose the progressions' organization
needs to receive distinctive methodologies of initiative to deal with those adjustments in the
association which accomplishes the general focus of the organization . There is some authority
hypotheses talk about underneath:
 Laissez Faire: This is the primary initiative approach which centers around coordinate
supervision on representatives. This gives proceed with result to the representatives.
These sorts of administration approach screens the individual movement and working
execution and give moments criticism to the representatives too. In any case, on the
opposite side this initiative style may affect negative consequences for experienced
representatives because of this hypothesis may they get hurt and demotivate. For that
regions this initiative approach won't especially viable. Since experienced people does
not require coordinate supervision and observing (Kuipers and et. al. 2014).
 Autocratic: this is another authority approach which causes supervisor to rake
imperative basic leadership process. In which supervisor does not require any proposals
this basic leadership process, for example, administration and workers. In this
administration approach chief forces the total specialist and basic leadership energy to the
office and afterward execute the choice ought to maintain the subordinates. The
representatives don't have appropriate to ask and half quart on any choice. This initiative
is especially profitable and successful for the association. It additionally helps improve
the supervision level of the representatives in the association. This administration
approach likewise improves new pioneers in the administration and furthermore top
administration can discover new capable chief for the association.
4

 Participation: this authority approach step up with regards to all workers, supervisor or
staff of the association in basic leadership process. Albeit ultimate conclusion making is
lays in the hands of best administration. This administration approach makes new gifted
and expertise full pioneers in the association (Muthalagu, 2017). Furthermore, this will
help the working productivity of representatives towards the hierarchical objectives.
General it improves working condition in the organization premises. It likewise upgrades
the certainty or inspiration level of representatives. New thoughts of workers and
cooperation soul of representatives gives them best information and experienced to
satisfy their profession objectives too. This authority approach receives changes and
oversee in compelling way. This will make organization condition vigorous and roused
for worker's improvement.
 Transaction leadership approach:These sorts of administration approach include the
high measure of correspondence procedure to exchange the data from one individual to
others. Viable correspondence amongst workers and administrators ought to be vital
through which h they can without much of a stretch stream he fundamental data from
each other. It accomplishes the general focus in powerful way. The pioneers and
administrators in this style spur their representatives and staff individuals towards
successful working in powerful and proficient way. With the assistance of better
correspondence among representatives may expand their efficiency level. This will set
the reasonable vision and mission of the organization, additionally guarantee the all
exercises' climate performs well or not. This authority is required where the dynamic
inclusion of representatives is high general it gives moire opportunity and improvement
development to the organization. It likewise sets the specific objectives and focus to
accomplish for the advancement of association General it authority approaches causes
organization to roll out oppose improvements and after that deal with its in better way
keeping in mind the end goal to accomplish the general focus of the association. Initiative
methodologies gives the part and obligations of pioneers towards the representatives'
advancement. General it improves new changes and upgrade ability among representative
to make new item and administrations McDonald and tram ought to embrace these
authority methodologies and style to deal with the adjustments in the administration
capacities, these keeps up the execution level of workers and support the worker
5

enthusiasm towards the work. Administration methodologies and style helps to hold the
representative confidence and expands their confidence on the association (Hornstein,
2015).
 Proactive approach: Proactive pioneers are more centred around their errand and
endeavour to complete it in effective way as opposed to settling the progressions. They
will flawless to deal with sudden changes in the association. Therefore, in this approach
organization required to bring up the situation which will help to create a positivist due to
leadership style will be in proactive approaches which would be help to get better
modification in terms improving the firms' performance as well employees performance.
 Reactive Approach: this responsive pioneer respond rapidly to settling the issues and
discover the best critical thinking approach. This makes issue simple and adaptable in the
association. Hence, the firm will utilised the reactive approaches it will bring a better
reaction by leader on each and every action they take for betterment of the organisation
which could be the important aspect of the firm. So once the leader have to take effective
decision for the betterment in the organisations.
CONCLUSION
From the report Understanding leading changes it can be easily concluded that the
McDonald and Subway both have effective situation for there side which can be impressive for
make the important changes in the organisations. Company has diverse capable ability and
people who upgrade the capacities of the firm, distinctive pioneers will get the organization
improvement. Pioneers of metro makes imaginative and inventive workplace in the organization
premises which brings propelled condition. Every area has its own rules and regulations for
companies to work their. defines the working behaviour of employees with respect to their job
and other colleagues as well. Financial specialists of the organization should be happy with the
organization condition. So further they will contribute on the organization. Organization makes
new systems and advancement to pull in new financial specialists for the organization. It defines
the success of leadership and the influence on the team for accomplishing any goal .These can
get change due to certain reasons or may be updated with the time There are effective key drivers
which will changes in the SubWay such as Capabilities, Resources, Inventions, Dissatisfaction
and Desire on the other hand McDonald drives changes are Technological Changes, Market
Competition, Digital change and Government. Hence, it is important for the organisation to take
6

decision as per the situation of internal and external factors which will affect the leadership and
organisation performance.
7

REFERENCES
Books and Journals
Doppelt, B., 2017. Leading change toward sustainability: A change-management guide for
business, government and civil society. Routledge.
Cameron, E. and Green, M., 2015. Making sense of change management: A complete
guide to the models, tools and techniques of organizational change. Kogan Page Publishers.
KNOW, T.Y.N.T., 2017. Past, Present, & Future of.
Kuipers, B.S. and et. al. 2014. The management of change in public organizations: A
literature review. Public Administration. 92(1). pp.1-20.
Goetsch, D.L. and Davis, S.B., 2014. Quality management for organizational excellence.
Upper Saddle River, NJ: pearson.
Hornstein, H.A., 2015. The integration of project management and organizational change
management is now a necessity. International Journal of Project Management.33(2). pp.291-
298.
Charles, K.D., and Downey, L., 2016. Decreasing your student loan cohort default rate: Leading
a college-wide change initiative at Mohave community college. Community College Journal
of Research and Practice. 40(7). pp.597-606.
Henderson, R., Gulati, R. and Tushman, M. eds., 2015. Leading sustainable change: An
organizational perspective. OUP Oxford.
Madsen, C.Ø. and Rasmussen, J.G., 2015. Relational Leadership: Ontology and Practice.
In Relational Perspectives on Leading (pp. 175-187). Palgrave Macmillan, London.
Skiba, U.M. And et.al., 2016, February. Current understanding of sources and processes leading
to nitrous oxide production from terrestrial ecosystems. In AGU Fall Meeting Abstracts.
Rothwell, W.J., Stavros, J.M. and Sullivan, R.L., 2016. Organization Development,
Transformation, and Change (pp. 9-25). John Wiley & Sons, Inc.
Burke, W.W., 2017. Organization change: Theory and practice. Sage Publications.
8

Feldman, L., Hart, P.S. and Milosevic, T., 2017. Polarizing news? Representations of threat and
efficacy in leading US newspapers’ coverage of climate change. Public Understanding of
Science, 26(4), pp.481-497.
9