Report on Emergence Preparedness and Response

This report discusses the importance of a corrective action plan in organizations to solve nonconformities and improve emergency preparedness and response. It also emphasizes the need for effective consultation on health and safety. The report includes a recommended action plan template for emergency preparedness and response.

Running head: REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 1
Report on Emergence Preparedness and Response
Student’s Name
University Affiliation

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 2
Report on Emergence Preparedness and Response
PART I
Introduction
Over seven thousands peoples die as a result of work-related incidences such as fire emergencies,
accidents or diseases. The burden that results from injuries for both employees and employers has led
to losses, a rise in workers absence and an increase in insurance premiums. To avoid this issue the ISO
developed occupational health and safety management standards that organizations must meet. The
standards are aimed at improving employee safety, reduction workplace risks and the creation of safer
working conditions. These standards were developed by experts and it applies to all nations in the
world (ISO 45001, 2018).
The corrective action plan can be defined as management activities which are carried out to alter
the task that may have deviated from the pre-specified direction (Plan & Number, 2007). The
direction is well documented and should direct the project in a way that aligns with the objectives and
expectations of the laid project. Corrective action can be implemented at any time while the project is
being carried out. It is encouraged that early intervention of corrective action plan is effective as it plays
a significant role in preventing dangerous incidences from happening (Frolick, & Ariyachandra,
2006).
Structure of an Audit Corrective Action Plan
The structure of the Audit Corrective action plan is structured into different features which are
represented on the common basis for management systems. One of the key features found in the audit
corrective action plan is the management review. This feature involves all changes to the standards of
risks and opportunities, contexts, consultation and participation of employers, and the needs and

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 3
expectations of interested parties among other standards. The other common feature in the corrective
action plan is performance evaluation and evaluation compliance. The feature involves management
activities such as analysis, monitoring, evaluation, and measuring of performance. The performance is
defined by evaluating and implemented in reference to the legal requirements. It also evaluates whether
there is progress made towards meeting the standards that are set towards occupational health and
safety objectives.
The measures are aimed to enable businesses to be able to evaluate its compliance with legal and
other applicable standards. The other feature in the corrective action plan is operational planning and
control which requires the covering of the workplace (Frolick, & Ariyachandra, 2006). It prioritizes
management, preventive measures, and purchasing. The firm is supposed to make sure all outsourced
processes.
The third crucial feature is the hazard, risk, and opportunities which are based on the general
context of the businesses’ requirements. There are standards which have been set to find out the
hazards and assess risks and opportunities for occupational health and safety for best management of
the organizations. The firm is supposed to find out the actions needed in order to implement the control
and limit the risk (Armistead, Pritchard, & Machin, 1999).
The other important feature in the corrective action plan is incidents and corrective action. This
involves the concept of prevention action which is replaced by the risk-based process. It involves a
response to any incidents or non-conformities of an organization (Zanko, & Dawson, 2012). After
responding to these incidents, the feature also examines the effective ways or actions which can limit or
reduce these incidences.

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 4
Need for a Corrective action plan
There is the need for a corrective action plan in any organization as the process acts as a problem-
solving mechanism for many businesses. Also, the corrective action document plays a crucial role in
providing detailed steps for solving a particular issue that is facing business. The corrective action plan
also adds transparent to business activities thereby empowering employees as one team. Additionally,
there is a need for corrective action in an organization as it captures experience and changer for future
business events and development (McKinnon, 2017)
Effective consultation
Effective consultation on health and safety is a two-way process and should be seen as an
important factor in promoting good decision making. The inclusion of employees in the occupational
health and safety management system plays a key role in OH and S management as it encourages
informed decision of the organization (ISO 45001, 2018). For small and medium-sized enterprises,
consultation among workers can be effective by involving all workers in discussion and decision
making. On the other hand, consultation can be effective in large businesses by appointing some
workers representatives. Effective consultation in organizations will also play role in identification of
hazards and assessment of risk and opportunities. Besides, effective consultation will help in the
determination of corrective actions in an organization (Alexander, 1985).
There are critical factors that are required for an audit corrective action plan. Such critical factors
include risk ranking and priority actions, roles and responsibilities, the response and timing of the
corrective actions and tracking of the progress of the corrective actions. Another important factor
considered in the corrective action is the review of the corrective actions.
The roles and responsibilities involve the stakeholders who will be involved in the corrective
action plan. It also includes every stakeholder’s role and responsibility in ensuring corrective action

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 5
plans are met as required. Risks ranking and priority of actions involves the ranking of every corrective
action plan in order of its agency (Zanko, & Dawson, 2012). High prioritized corrective actions are
ranked ahead of less prioritized corrective action plans. Besides, response and timing of corrective
actions are recorded to provide more information on when is the best time for such corrective action.
The other critical factor which is tracking the progress and effectiveness of corrective action involves
evaluating these actions by checking whether they are progressing well with the business operations.
The last critical factor is reviewing the corrective actions which involve monitoring these corrective
actions and trying to make adjustments where needed.
Conclusion
Effective corrective action plan in business is essential in any organization as it is one of the
systems is used to solve nonconformities in business. It gives details the assets required to correct the
business issues in cost effective and efficient manner. The objectives of the corrective action plan
include the standard way to address deficiencies. Besides it gives procedures to research and implement
business issues and, gives clarification of ever team player in an organization (Lutchman, Maharaj,
and Ghanem, 2016). The corrective action plan involves all stakeholders, constraints, due dates, assets
available and progress o update (Alexander, 1985). The main objectives and benefits of corrective
action are to address deficiency requirements. It also gives the procedure for initiation, development
and the reviewing of these requirements. Thus, in conclusion, every business or organization should
emplace the benefits of the corrective action plan for its success.
Furthermore, effective consultation on health and safety is a two-way process and should be seen
as an important factor in promoting good decision making. The inclusion of employees in the

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 6
occupational health and safety management system plays a key role in OH and S management as it
encourages informed decision of the organization.
(PART II)
As per the Audit report represented by ABC resources Pty Ltd, the recommended actions
required include leadership and worker participation, consultation and participation of workers,
competence, documented information, Incident corrective action, emergency preparedness and
response and, management review. While looking at the emergency preparedness and response
as one of the recommended actions required in at ABC Company, It is suggested that an
emergency analysis is required which should be conducted in order to determine a planned
response to all emergency incidences while utilizing the best management systems (ISO
45001 ,2018). The planned management systems will also be useful as it will provide direction
and coordination of emergency preparedness and response (Majchrzak & Hollingshead, 2007).
Developing an emergency preparedness and response corrective action plan can be helpful
as it can help employees think clearly and avoid emergence situation thus keeping the business
operating (McKinnon, 2017). Emergence in businesses can exist anywhere and it can be difficult
to predict when such incidence will occur. Thus emergency preparedness and response to
businesses like ABC resources Pty Ltd are very important for business success (Funston, 2003).
In emergence, there is what we call mitigation which can be defined as measures that are set in
place to ensure there is reduced chances of emergence happening or reduced effects of
unavoidable emergencies in an organization. There are also emergency preparedness activities
that are put in place to increase the ability to response especially when an emergency occurs
(Manghani, 2011).

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 7
As per the National Incident Management Systems, emergency preparedness refers to the
continuous cycle of organizing, planning, evaluating and taking the corrective action in order to
make sure there is effective coordination during the period of emergency (Stallings, &
Quarantelli, 1985). Emergency preparedness can involve many forms of measures such as the
installation of warning devices, construction of back up lifeline or rehearsing evacuation plans.
Emergency response, on the other hand, can refer to a well-rehearsed plan which can be
created as the main part of emergency preparedness (Ritchie & MacDonald, 2010). It plays a key
role in ensuring efficient coordination of resources. The response action in the organization is
aimed at reducing the loss of property, alleviating suffering and saving lives of the occupants
(Perry, Lindell, & Tierney, 2001).
Recommended action plan for emergence preparedness and response template

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 8
Action
Number
Actions Responsibility Priority
date
Performance
Indicator
Date
Completed
001 List of
emergence
contacts
The list will include
all contacts of
insurance companies,
police, employees
and suppliers.
05/11/
2018
The number of
calls per day
25/11/2018
002 Review of
evacuation
procedures
All evacuation
procedures will be
reviewed to evaluate
the changes required.
Expansion of current
evacuation
procedures
(Kleinová, &
Szaryszová, 2014).
06/11/20
18
Ask workers
questions
regarding the
evacuation
procedures and
determine
whether they
have knowledge
about these
procedures.
26/11/2018
003 Creation of an
emergency kit
Emergence kits
should be set and
include all helpful
items and information
which may be
required during an
emergence incidence
07/11/20
18
Check whether
workers have
knowledge
about these
emergence kits
and how they
are required to
27/11/2018

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 9
like plastic bags, first
aid kit and torch.
use them in
case of
emergence.
004 Set up an
emergence
action team
The emergence team
will communicate to
workers and train
workers on their roles
and responsibility
when an emergence
incidence occurs.
08/11/20
18
Ask workers
different
questions
concerning their
roles and
responsibilities
when an
emergence
occurs.
28/11/2018
005 Rehearse
emergence
management
plan
Will include
expansion of fire
evacuation drill
(Gamboa et al., 2012)
09/11/20
18
How workers
will evacuate
the emergence
incident.
29/11/2018
References

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 10
Alexander, L. D. (1985). Successfully implementing strategic decisions. Long range
planning, 18(3), 91-97.
Armistead, C., Pritchard, J. P., & Machin, S. (1999). Strategic business process management for
organisational effectiveness. Long range planning, 32(1), 96-106.
Frolick, M. N., & Ariyachandra, T. R. (2006). Business performance management: One truth. IS
Management, 23(1), 41-48.
Funston, R. (2003). Creating a risk-intelligent organization: using enterprise risk management,
organizations can systematically identify potential exposures, take corrective action early,
and learn from those actions to better achieve objectives. Internal Auditor, 60(2), 59-64.
ISO 45001 (2018). Occupational health and safety management systems – Requirements with
guidance for use.
Gamboa-Maldonado, T., Marshak, H. H., Sinclair, R., Montgomery, S., & Dyjack, D. T. (2012).
Building capacity for community disaster preparedness: a call for collaboration between
public environmental health and emergency preparedness and response
programs. Journal of environmental health, 75(2), 24.
Kara, A., Spillan, J. E., & DeShields Jr, O. W. (2005). The effect of a market orientation on
business performance: A study of small‐sized service retailers using MARKOR
scale. Journal of small business management, 43(2), 105-118.
Kleinová, R., & Szaryszová, P. (2014). The new health and safety standard ISO 45001: 2016 and
its planned changes. International Journal of Interdisciplinarity in Theory and
Practice, 3, 43-47.

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 11
Lutchman, C., Maharaj, R, and Ghanem, W. (2016). Safety Management: A Comprehensive
Approach to Developing a Sustainable System. Chapter 16 Auditing the Safety
Management System.
Manghani, K. (2011). Quality assurance: Importance of systems and standard operating
procedures. Perspectives in clinical research, 2(1), 34.
Majchrzak, A., Jarvenpaa, S. L., & Hollingshead, A. B. (2007). Coordinating expertise among
emergent groups responding to disasters. Organization science, 18(1), 147-161.
McKinnon, R.C. (2017). Risk-based, management-led, audit-driven, safety management systems.
Chapter 6.
Perry, R. W., Lindell, M. K., & Tierney, K. J. (Eds.). (2001). Facing the unexpected: Disaster
preparedness and response in the United States. Joseph Henry Press.
Plan, C. A., & Number, P. (2007). Corrective Action Plan. Target.
Ritchie, L. A., & MacDonald, W. (2010). Enhancing disaster and emergency preparedness,
response, and recovery through evaluation. New Directions for Evaluation, 2010(126), 3-
7.
Stallings, R. A., & Quarantelli, E. L. (1985). Emergent citizen groups and emergency
management. Public administration review, 45, 93-100.
Zanko, M., & Dawson, P. (2012). Occupational health and safety management in organizations:
A review. International Journal of Management Reviews, 14(3), 328-344.

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 12
APPENDIX
The other critical suggestions from ABC Company include leadership and worker
participation. The company is supposed to make sure there are enough resources to ensure

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 13
improvement in occupational health safety. Thirdly is consultation and participation of
employees. The company is required to encourage workers to participate in health and safety
programs which can help them to be aware of hazards and occupational health and safety risks.
The other recommended critical action is competence where it is recommended that
training needs analysis should be carried out to find out the competence of workers and how their
competence can affect occupational health and safety performance (Kara, Spillan, & DeShields ,
2005). Documented information is another critical program that ABC limited company should
work on. The audit has recommended the company to ensure document control systems are
reviewed which will ensure the important message is provided to appropriate people at the best
time. In addition to documented information, ABC limited company should ensure obsolete
documents are removed. The other recommended and critical program suggestions from the
audit are management review and incident corrective action plan which ABC Company should
check and evaluate for its occupational health and safety (Funston, 2003).
Recommende
d Action
Responsibility Action Performance
indicator
Date
completed
Leadership
and Worker
participation
To ensure
effectiveness
in the
company
Allocate more
resources and
encourage group
worker
participation
Carry out
research by
providing
workers with
questionnaires
to recommend
on whether
they are
5/12/2018

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 14
satisfied with
companies
operations.
Consultation
and
participation
of workers
To encourage
greater
participation
of workers
Engage with
health and safety
committee to
develop health
hazard register
(McKinnon,
2017).
Conduct
interviews
4/12/2018
Competence To ensure
effective OHS
performance
Recruit and select
more effective
staff.
Evaluate
performance
effectively.
Conduct
interviews
6/12/2018
Documented
Information
To ensure
necessary
message is
passed to the
right people
Provide
communication
training to
workers.
Improve
information
systems
Quantitative
research to
find out how
effective the
documents
are.
15/12/2018

REPORT ON EMERGENCE PREPAREDNESS AND RESPONSE 15
Incident
corrective
action
To ensure
practical
practices that
is safe.
Eliminate causes
of non
conformities.
Conduct
interview
Management
review
To ensure
progress of
the ABC’s
management
systems for
adequacy and
effectiveness.
Keep detailed
records
Provide great
services
Analyze staff
competition.
Carry out
research by
providing
workers with
questionnaires
to recommend
on whether
they are
satisfied with
companies
operations.
7/12/2018