Financial assets in Sri Lanka are managed by the banking industry. Prior to the advent of the internet, all banking activities were carried out manually, and customers always had to visit the branch. The bank and the customer have both had to spend a lot of time and money on this. By converting conventional banking activities to a web-based online platform, internet banking is capturing the banking industry at a rapid rate. Although the new technology has been enhanced, recent findings in Sri Lanka suggest that customers are less inclined to adopt it, even though the relative advantages are greater.