Report on Human Resource Management

This report discusses various aspects of human resource management including team consultation, developing outcomes and KPIs, supporting team members, planning and decision making, implementing policies and procedures, giving feedback, encouraging team responsibility, serving as a role model, maintaining communication, and resolving issues.

Running head: REPORT ON HUMAN RESOURCE MANAGEMENT
REPORT
ON
HUMAN RESOURCE MANAGEMENT
Name of the Student
Name of the University
Author Note:

1Human Resource Management
Part A:
Question 1: Discuss how you could consult with your team so that everyone feels
included and has a common understanding of what your team goals and duties are.
Answer:
Followed by the objective to establish an effective leadership management in the
workplace it is highly essential to include all the employ present in the workplace in case of
making any sort of organizational decisions as well as while deciding the duties and goals of
the organization. Hence, according to the democratic leadership style in the organizational
environment a team leader must engage all of its team members into the discussion related to
the organizational activities as well as in any sort of decision making process the team leader
must include all of the employ of the organization.
After analysing the incorporation of the selected leadership styles it has been observed
that due to the incorporation of this leadership style an organization accounts a significant job
satisfaction from the employ as in the decision making process of there is a significant
influence of all of the employ present in the organization.
Question 2: Discuss how you could develop outcomes, outputs and KPIs with your team.
Answer:
With the purpose to develop enhanced team outcomes, team performance outputs as
well as the key performance indicators with an effective team present in an organization,
there is a significant necessity to be very specific about the organizational objectives to the
team members which will help the team members to get a detail idea about the target of the
team followed by which the team member can prepare themselves accordingly. Along with
sharing the aim of the organization with the team members it is also essential to keep the

2Human Resource Management
regular update from the team members which will help the team leader to keep their employ
on a single track. Apart from keeping daily updates weekly and monthly work review is also
very important to get a detail idea about the performance done by the team members which
holds a significant impact on the enhancing the KPIs, outcomes as well as the output of an
effective team.
Question 3: Explain how you can support team members in relation to performance
outcomes.
As a team member or a team leader, there is a huge necessity to encourage as well as
help a team member with the purpose to enhance the performance of that employ which holds
a significant impact on the performance of the team as well. Followed by the aspect to
support a team member it is very important to analyse or identify the strength and skills of the
team member, followed by that identified skill and capability a team leader must assign
project according to the mentioned findings. Along with the above mentioned activities, the
performance of an employ can be enhanced by helping that team member in case of any
problem occurs as it is always a responsibility of a team member to help their team members
out. Along with this the organization must conduct effective skill improvement trainings in
order to enhance the knowledge of the team member which holds a significant impact on the
performance of the team member and the team as well.
Question 4: What strategies you could use to plan and help make decisions effectively
for your team, Explain at least 2 ways.
Answer:
With the purpose to strategies’ for effective decisions as well as plan in order to
enhance the performance of the team and the organization, it has been noticed that there are
several effective leadership skills which needs to be applied as well as there are several other

3Human Resource Management
ways that needs to be followed due to which the organization will get the enhancement in the
performance of the team and the organization as well.
Considering the above mentioned aspects it has been noticed that while making any
discussion for adopting any sort of action for the organization, it is highly essential to engage
all most every employ or the team members into the discussion as it will help the leaders to
get opinions from all prospective which holds a significant impact on the effectiveness of the
decisions or the plans that has been made by the organization. Along with it the organization
must organize the teams by considering the skills and weakness of each team members which
will help the leader to make effective decision while performing operations within the
organization to make decision and plan.
Question 5: Discuss how you could develop and implement policies and procedures to
assist your team undertaking their roles and responsibilities.
Answer:
With the purpose to enhance the performance of the team, there is a huge necessity of
to implement effective policies into the workplace in order to make sure that every employ is
providing their best effort and full fills all of their responsibilities which holds a significant
impact on the team performance.
Followed by the aspect to implement policies into the workplace, initially it is
essential to identify the area where the incorporation of such policy as well as determine
which policy is essential to incorporate. After determining the policy identify the person or
group who will take responsibility to implement the determined policy. Followed by this
information will be gathered related to the team members. After completing that a draft will
be prepared in order to ensure the determined policies. Lastly, the policy will be finalised and

4Human Resource Management
the team members will be instructed to maintain that. Along with it there will be group who
will monitor whether the policies are following by the team members or not.
Question 6: What is the best way to give your team feedback to help the team stay
efficient?
Answer:
As a leader it is very essential to provide feedback to the team members, which will
help the team members to be more effective as well as accurate in there won work. Hence,
followed by the objective to provide feedback to the team members it has been decided to
initiate the process by gathering useful information about the performance of each member
present in that team, followed by this a meeting will be arranged from which the detail
information of their performance will be evaluated. After completion of the above mentioned
process carefully prepare the comments on their performances where it is essential to mention
the strength of the employ as well as the weakness of each employ. Followed by this make a
statement to enhance their responsibility and work, the feedback report of the team members
must be provided privately and the team feedback needs to be discussion with the team
members.
Question 7: Discuss some of the best ways (at least two) to encourage team members to
take responsibility for team roles and activities?
Answer:
Followed by the purpose to motivate the employ within the organization in order to
enhance their performances, it has been determined that money motivates the employ most as
well as work environment holds a significant impact on the performance of each employ.
Considering the above mentioned aspect it has been noticed that paying employ for what they

5Human Resource Management
deserves motivates the employ to the high extend as there is a huge impact of salary in an
employs performance.
Along with motivating an employ by paying more, there is a huge influence of a good
workplace in the performance of an employ. Hence, it highly essential to provide a good
work environment, where a team member can easily adopt the culture which makes an
employ feel good while working, so that the employ feel comfortable while working.
Hence, it can be concluded that providing effective work environment and increasing
the salary significantly motivates an employ.
Question 8: Explain 2 ways you can encourage your team in identifying and resolving
work performance problems.
Answer:
While working with several teams in an organization it is highly essential to
encourage each team for more engagement in each activities with the purpose to mitigate the
problems and enhance the performance of each team. Followed by this aspect a leader must
take effective decision to evaluate the team problems and encourage the team members with
effective approaches.
Considering the above objective it has been noticed that the organization must
conduct a discussion based on the evaluation of the team performance, which will help the
teams as well as the team members to get a detail idea about the effectiveness of their
performance. Which will surely encourage them to perform well.
Along with the above procedure the organization must introduce competition among
the teams which will surely motivate the team members as well as the teams to perform well
in order to get the benefits or in order to get paid.

6Human Resource Management
Question 9: Discuss how you could serve as a role model for your work team and also
ensure you enhance your organisations image while doing this.
Answer:
In order to enhance the performance of teams as well as the team members there is a
significant impact of a role model as s/he will provide a motivation to the work as well as will
help to perform well by helping with the right path of working.
Followed by this aspect it has been noticed that there is a huge necessity to be more
confident as well as a positive person with the purpose to nominate as a role model for work
teams. Along with that the person must not afraid of uniqueness in workplace and must hold
the capability to communicate with each of team members, must show respect to all as well
as that person must share the knowledge in order to help the team members.
Along with the above features there is a huge essentiality to being a good human
being and expert at your job in order to get served as a role model to the team with the
purpose to enhance the services of the organization.
Question 10: Explain how you could create and maintain communications with all
stakeholder to your team and organisation.
Answer:
In a well-balanced organization there is huge necessity for a leader to effectively
communicate with each other with the purpose to enhance the performance of the employ
which will directly impact the organizational services.
Hence, with the purpose to effectively communicate along the team members as well
as with the other stakeholders the organization must develop a single window program in
which every single stakeholder can post their query. Along with it they must conduct weekly

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or monthly meeting in order to get the update as well as the leader can communicate with
each other via conference call as well.
Along with it a leader must take several meeting with the employs as well as with the
stakeholders in order to share the current working status of any project. Thus, it can be stated
that following these procedure the leader can effectively communicate with the teams and
stakeholders in order to share the project update.
Question 11: Explain 4 ways you could communicate information to your team.
Answer:
While discussing about the communication process of an organization there is a huge
necessity to improve it in order to provide effectiveness within the services of the
organization. With the purpose to enhance the communication process there are 4 effective
way, followed by which it is possible to communicate within the team as well as within in the
organization. Those identified ways includes the Verbal Communication process,
communication with facial expression, communication via mobile devices like phone as well
as the written communication.
Considering the current growth of technology it has been noticed that the most
effective communication way is via the face to face conversation as well as the
communication via mobile devices. As it has been noticed that face to face communication
are most effective as it helps an individual to express the intention very clearly as well as the
utilization of mobile devices also helps to share information within the team members.
Question 12: Discuss how can could communicate unresolved issues, concerns and
problems raised by team members and follow-up with managers.
Answer:

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With the purpose to resolve organization issues as well as the concerns there is a huge
impact of communication procedure as due to less effective communication process the
stakeholders and the employ does not get detail idea about the conflicts that has happened in
the organization.
Followed by this aspect it has been noticed that a leader should initiate the process by
conducting a face to face discussion in which the leader will point out all of the aspects with
conflicts related to the workplace. The leader should then ask for suggestions from the
employ as well as there will be detail discussion on how the conflicts can be addressed by the
employ.
According to the above discussion the leader will then forward the massage to the
manager as a representative of the team member. Later on the decision of the manager will be
passed forward to the employs via the concern of team leaders or through any written
process.
Question 13: Explain how you would take corrective action regarding unresolved issues,
concerns and problems raised by all stakeholders for your team.
Answer:
After analysing the organizations objectives as well as the work procedure, in case
any conflict occurs it should be mitigated as soon as possible. Followed by this aspect as a
leader or administrator of any organization it has been noticed that a leader must have the
capability to resolve any problem by conducting a meeting in which there should be a
significant engagement of team leaders, team members as well as the other stakeholders.
Followed by the discussion on the meeting a leader must decide the approached mitigation
plan which will surely have the capability to resolve the occurred problem by effectively
utilizing the team which will significantly enhance the services of the organization.

9Human Resource Management
Hence, it can be stated that by incorporating the subjective meetings in the
organization as well as deciding the mitigation approaches by the key findings of the meeting
with the purpose to address and correct the unresolved problems with in the organization.
Part B:
Task One-
Purpose of a team: The primary objective too develop a team is to enhance the abilities of
each employ in the field of problem solving, decision making as formation of team includes a
group of person with different abilities.
Role of a team: the role of a team is to provide effective services by utilizing the abilities off
each team members.
Responsibilities of a team: Followed by the above mentioned aspects it has been noticed
that delivering an assign task without any deal as well as with accuracy is one of the most
significant responsibility of a team.
Accountability of team: Accountability is nothing but an aspect in which a team identifies
the key areas and address it with effective services. Followed by this it can be stated that
every team should have high accountability.
Task Two:
Sl.
No
.
Expected Outcomes Outputs Key performance
indicator
Goal(s)
1. High Financial
Stability
The organization
will be more stable
and will also gain
In order to get a
stable position in the
Effective
services of the

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more profit retailing market company.
2. Increasing market
position
Will provide
popularity to the
organization
Will get more
popularity
Enhancement in
the marketing
process.
3. Hiring right people Enhance the
services of the
organization.
Enhancement in the
organizations
services.
Improvement in
the workplace
4. Effective services by
the employ
Organization will
gain more profit.
Improvement in
performance of the
organization.
To gain more
profit from the
organization.
Task Three:
BizOps can increase sales by maintaining full capacity of the staff by rapid
recruitment for filling the vacancies. For maintaining and increasing sales, new staffs can be
recruited when existing positions are vacated. Sales staff should be trained for providing after
sales product support. Retail staff can be multi-skilled by providing proper training programs.
Additional space can be created for installing demonstration products which could help in
increasing sales. There should be plans made for each retail store. Local shop installers and
fitters should be hires for separate sales region. Additional resources like delivery van should
be acquired for providing better delivery service and brand recognition. New vans for
separate outlet should be purchased and detailed with the logo of the company for better
recognition.
Task Four:

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Followed by the aim to determine whether the employs are opt for the planning,
decision making and operational aspect it is essential to monitor the employ performance.
With the purpose to support the monitoring process on the team member’s effort it has been
noticed that there is a significant necessity to supervise the employ based on their daily
performance. Followed by this aspect it has been also noticed that there should be a specific
target for each team members which will help to promote their performance into a higher
level. Hence, it can be stated that after adopting these activities the input of the team
members on the decision making process, planning and the performance can be effectively
monitored.
Task Five:
For an effective team or an effective organization there is a significant necessity in
engaging each of the resources for maximum benefits. Hence, followed by this aspect it has
been noticed that there is also a significant essentiality to ensure each and every team
member is participating in the team project with the purpose to make it more efficient and
fast. Considering this objective it is essential to implement daily tracker in which each of the
employ should mark their daily activities and task followed by which it will be very easy to
determine whether the team members are active or not. After analysing the daily report it can
be determined that which member is participating more and which one is not. Along with that
in order to ensure that every member is participating there is should be an aspect of incentive
as it has been discussed previously that money motivates the employ.
Task Six:
For encouraging employees in taking responsibilities of their work, set of procedures
could be followed. Production report of every employee would be checked. Weekly meetings
can be arranged for providing better services and increasing the sales. Daily tracker should be

12Human Resource Management
filled by every employee at the end of the day for tracking production of each employee. New
staff members should be given proper training and guided in their initial working period so
they can provide more production and feel free to work. If an employee achieves more than
his/her monthly target, incentives could be given to those employees at the end of the month
after analysing employee’s production report. If a staff employee faces an issue, the
employee should be guided properly and the issue should be resolved.
Task Seven:
Along with implementing effective policies and strategies in order to ensure that there
should be effective employ performance which will ensure that each of the team member has
effectively performing their responsibilities and contributing for the betterment of the
organization. Followed by this aspect there is a huge essentiality to develop a monitoring plan
for making sure the each of the employ is doing their own work. With the purpose to develop
a monitoring policy it is first essential to be very specify about the target of the team then
adopt the a daily tracker to monitor the activities of each employ and follow up at the end of
every day. Followed by this it can be stated that due to the adoption of above mentioned
policies, performance monitoring is possible.
Task Eight:
A leader should maintain a friendly working environment. New staff members should
be given proper training by the seniors in the training program and should be guided by the
leader in their initial working periods. A leader should guide staff members whenever
problem is faced by them. If any staff member finds it difficult in meeting his//her daily or
monthly target, the group leader should advice that staff member about how the target can be
achieved. A leader should check every staff member’s daily report and monthly production to
see if that member can increasing the production or not. If any issues are faced by the staff

13Human Resource Management
members, it is leader’s job to guide that staff and ensure the issues are resolved totally and
not faced in the future.
Task Nine:
After a detail elaboration on the team management as well as on the project
development it can be stated that there is a huge impact of role models in team management.
Followed by this aspect it has been noticed that with the purpose to become role model
several characteristics needs to be adopted which includes the calmness, positive attitude,
polite nature as well as expert in every possible field. Considering this aspect it can be stated
that a person with above mentioned characteristics is surely can be served as a role model to
employ which will enhance the services of an organization.
Task Ten:
In order to develop a communication plan for the nominated organization it can be stated
that there are several steps includes which will help to develop the communication plan.
Those steps includes the below listed aspects:
 Identifying the purpose of the developing the communication process.
 Determine the targeted stakeholders.
 Then plan a meeting and try to engage all possible stakeholders into the meeting.
 Develop an effective single window program in which all stakeholder can post their
query and solution.
 Along with that communication via conference call also holds a significant impact
while communicating with the stakeholders and team members.

14Human Resource Management
Task Eleven:
In the team management process two ways communication process is very essential as
well as complicated as it has been noticed that in this type of communication process a team
leader needs to listed to the higher authorities in order to know their interest and then listed to
the team members followed by which is passes the information to both the groups. Hence,
followed by this aspect it has been determined that there should be meetings with the team
members as well as with the higher authorities which will help to convey the useful
information.
Task Twelve:
Followed by the mentioned case scenario it can be stated that there are several
significant limitations present in this case scenario in which it has been noticed that if any
employ feels that it is difficult to meet the target set by the team leaders and the manager,
then as a team leader it is essential to help the employ out by providing more guidance to its
work. Along with that provide them the right direction to perform their daily activities by
helping with the tasks as well as by scheduling the activities in such way that the team
member cab easily meet the target.

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