This assignment requires an in-depth analysis of TraknProtect's business operations. Students must examine the company's core products and services, its operating model, and its international expansion strategy. The analysis should also consider the environmental impact of TraknProtect's operations and its role within the global business landscape.
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BUSINESS ESSENTIALS 1
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Executive summary The paper contains a report that talks about the invasion of a business in the foreign market in order to expand the business. The report takes into consideration the case of TraknProtect which is a USA based company wanting to invade the market of Canada. This paper discusses all the necessary concepts and the topic of market invasion. This includes the environmental analysis and the environment of the market of Canada among the other things. The paper concludes with the data and information related to the invasion of the company in Canadian market. 2
1.0 Introduction Start-ups as well as multinationals plan to expand in Canada due to wide population basket as well as the mode of technicality which would assist in higher growth of the business. More than the multinational and international companies, the start-ups are much more interested in expanding their businesses to Canada. The study provides a brief introduction about the company's scenario and discusses the business environment of the company. It also applies an appropriate analytical approach in order to analyse the business environment of the company. In addition to that application and use of appropriate examples as well as data have also been shown in the study. 2.0 Discussion: Business information The company considered for the study is the TraknProtect, which is headquartered in Chicago, USA. The main objective of the business is to provide service related to the guest management as a form of B2B and B2C business. The company is founded by Parminder Batra, by taking the help of Arun Sobti. The company believes that, every entity has their own guests and satisfying the guest is desirable both at the individual level and in the operational level. The company provides assistance to customers and the other business in the process of guest management. Using the technology of IoT (Internet of Things) the business allows other businesses and the end customers to satisfy their own guests. The management of the company envisioned that, the use of the technology will be essential in the coming years and hence the company has come to fulfil these needs for the conveniences of the customers and the other business (Wildet al.2014). The company provides help to the client businesses such as hotels to use more technologically enriched products for the service provision to the guests. Regarding that the company provides all the other associated services such as training programme as well. Using the service of the company, it is easier for the other businesses to respond quickly to the request of the guest. The three most essential services that are provided by the business to the other business are related to the inventory. Assistance is provided by the business to do with the management process of the inventory, the lack of which increases the operating cost of the business. The 4
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first and foremost service or help provided by the TraknProtect is to locate particular object among the pool of inventory. It saves the time and cost for the client business using advanced analytics and complex algorithm (TraknProtect, 2017). For many of the business, drawing products from the inventory also takes time and by that time, organisation losses a huge amount of business. Therefore, TraknProtect, using advanced technologies helps in the logistics management of the products of the company. In this process the company shortens the path of the logistics thereby saving the time and cost of transferring the goods for the client business. Lastly but importantly, the TraknProtect also helps the client business to in making their inventory decisions. However the company maintains a culture not to disclose any of the strategy advice given to any of the business of the industry. The quality as well as the speed of services have been the two most important and significant factors which are considered by guests while posting the reviews for any particular hotel and if the hotel would fail in either of the factors, it might result in a 2-star rating and not a 5-star one on a travel website (TraknProtect, 2017). TraknProtect solution essentially provides the tracking of real time inventory as well as analytics for reducing the delivery times and allowing the hotels for enhancing their experiences of welcoming guests along with the reduction in consuming time for conducting the inventory and make decisions which are smarter regarding the inventory. Discussing business environment: The business environment chosen for the study is Canada. One of the interesting things about the country is that it is the second largest country in world in terms of area after Russia. Thus, the country is enriched with vast area of land and natural resources. In addition to that, the demography of the country is such that, people belong too many of the cultural background (Pykeet al. 2016). Therefore the tastes and the preferences of the customers in the market vary significantly. Each of the provinces of the country has their own culture and the behaviour of the customers and hence the business is different from each other. In terms of economic performance the country is performing well, however the rising unemployment of the country has been a point of concern for the government since the year 2010. The country is mainly a service sector dominated country (Zhanget al. 2016). Additionally another interesting and luring fact for the potential business is that almost 65% oftheoverallpopulationofthecountryusesinternet.Thereforeforcompanieslike 5
TraknProtect this will be helpful. The company has rebounded from the shock it experienced during the time of 2007 when the growth of GDP of the country fell. Therefore at that moment the company is experiencing a high rate of GDP growth, which is a scope for the potential business which is looking to invade the market of Canada (Jenkins, 2013). Furthermore, Canada has the 6 major sectors, out of which manufacturing has the highest share. Therefore for the companies like TraknProtect, the Canadian market is there is a huge scope in terms of expansion (Ebegboniet al.2016). Thus the scenario of the Canadian market is supportive of the business like TraknProtect. Again in terms of the rules and the regulation of the country as well, it is beneficial for the company to invade Canada for the expansion of the business. The policies of the government are in line with the international trading; therefore it is easy for the company to invest in the country. Lastly due to the variety of the sectors present in the economy of the Canada, the demand of TraknProtect can be stable throughout the year (Ryanet al.2015). Therefore Canadian market is enriched with government interested in promoting international trade and the environment of the business is suitable for the invasion and expansion of the foreign business. Therefore, Canadian market is suitable for the company in this case. Analytical framework: Pestle analysis Political factors Political factors such as the ruling Nation or the ruling power of the government under which TraknProtect company could provide their best services and maintaining the rules and regulations which are set by the government in order to operate in Canada (Murphyet al. 2016). Political factors also include the freedom and liberty for being used by the hotels in order to track the inventories every time when the guests check in might also affect the operation of the company. Economical factors Economic factors such as the inflation in the country which would result in higher hotel prices and expenditures that might not be afforded by guests and hence lower use of TraknProtect application would be observed. The more the application would be used, higher 6
it would have the highest share in the contribution of entire national income of the country (Ryanet al.2015). Ample economic factors would eventually imply the tariffs and quota duties on the operation within Canada which might affect the growth of TraknProtect in the chosen country. Social factors Social factors such as the cultural background, demography of Canada, age, Gender and sex would determine the use of the application TraknProtect because all these factors would highly influence the users of the application (Clark and Allee, 2013). The overall population of Canada and their mentality to visit hotels and restaurant would broadly affect the usage of the TraknProtect application in the hotels. Therefore, the social factors usually referred to the business operations of the concerned company. Technological factors Technological factors such as the advancement and modernization of technologies would accelerate the growth of this company and the use of its application in the Hotels and resorts the availability of modern technology as well as advanced machinery also affects the use of track and protect within the resorts and hotels. Application of modern technology along with this application would contribute to higher growth and success of the hotels and grow their capabilities to save more and waste less (Brockerhoff, 2015). Legal factors The legal factors such as licensing of the company and the freedom to operate all over the Canada would highly affect its operations. Without allowances and provisions from the government this business cannot expand freely in the market of Canada and enjoy profits. Legal factors such as growing up of organisational policies and rules as well as set up new ones to accumulate each and every business transaction to occur smoothly in the company (Ebegboniet al.2016). Environmental factors Environmental factors such as the climatic and weather changes would induce the people to either shift to hotels or move from the hotels. This would highly repeat to the rate of customers checking in and checking out from the hotels (Ulijn, 2017). The environmental 7
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factors would also include availability of resources within the hotels to use the application in right form. Application of examples and data: The Canada has 6 major sectors of the economy including renewable energy sector, forestry sector, hydrogen and fuel sector, mines, fishing and many more. However the lion’s share of the economy is captured by the manufacturing sector. According toClark and Allee (2013), the manufacturing sector requires huge amount of inventory operation within the country. Interesting thing about the Canadian market is that, most of the industry requires logistic management system for the operation, especially the manufacturing sector due to the vast area of land within the country. Thus the gains to be had from the market for the companies like TraknProtect are immense (Jenkins, 2013). The opportunity for the company to expand in the market is huge. For example, one of the most important groups of business founded in Canada is the Aldo group. The production of each of the product of the company takes place in different places of the country which are significantly apart from each other. The business is a retail chain, therefore requires moving their products from one part of the country to another. Therefore,Pykeet al.(2016) stated that,logistics and inventory management becomes one of the main challenges for these businesses. Again the company has helped significantly in the businesses of USA. According to the data of the company, the client companies of TraknProtect could be able to increases service provision by 19% without significant change in the delivery time for each of the request of the guests. It has reduced the time devoted to each of the request of the guest to 10 minutes without even compromising on the quality (Ryanet al.2015). This has a huge capacity to operate in the market of Canada. The scope for the business to grow in the market of Canada is more than that of USA. In addition to that the hotel and the resort accounts for 9 % of overallGDPofthecountry.Thisrequireshighlevelofinventoryandthelogistics management which is provided by the company TraknProtect. Thus, in Canada the company has a lot of potential to grow and expand the business using the environment and the structure of the economy. 8
3.0 Conclusion Through the study it is clear that dragon but it might occupy a large share of the market through the existing hotels and resorts which would have been profitable through the use of application. It also portrays the business environment which might affect the operation of the track and product and would be clear about the factors affecting its operation. The study also explicates the business environment of the company and applies the use of appropriate data along with examples for a clear understanding of the readers. Through the study one can get a clear knowledge about operating in another country while having its origin in one country. 9
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