Effect of workplace discrimination on employee performance

This research study investigates the effects of workplace discrimination on employee performance. It aims to identify the causes of discrimination, evaluate its effects on employee performance, and determine the forms of discrimination and their effects on employee job satisfaction. The study focuses on a case study of M&S.

Research design & Delivery
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Contents
INTRODUCTION...........................................................................................................................3
LITERATURE REVIEW................................................................................................................5
RESEARCH METHODOLOGY....................................................................................................6
DATA INTERPRETATION...........................................................................................................9
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16
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Title: Effect of workplace discrimination on the employee performance.
INTRODUCTION
Workplace Discrimination is consider as term that increase issue or problem among
employee within organization. It has increased the unfairness occurs when treatment of particular
category of staff member within organization. Especially when organization have different
obligation of providing the better equal job opportunities. In order to eliminate discrimination on
the basis of ethnic group, colors and religion (Stoermer, Hitotsuyanagi-Hansel and Froese, 2019).
These are considerations as important concept that require to maintain working culture or
environment. Through research project, it should be undertaken the understanding the
The documentation will be showing the research related the workplace discrimination in
organization and also effects on the entire employee performance. An organization achieve its
significant goal and objective through employee. Thus, it will require to motivate the potential
employee towards organization activities. It can be possible when organization create an
effective working environment so that people feel free to enjoy their work.
Aim: To investigate the effects of workplace discrimination on the employee performance. A
case study on M&S.
Objective
 To identify the cause of discrimination at workplace.
 To evaluate the effects of workplace discrimination on the employee performance.
 To determine the forms of discrimination in workplace and their effects on employee job
satisfaction level.
Rationale
The purpose of research study is to identify the certain cause of discrimination in the
workplace. In this way, researcher help for acquiring more knowledge about the related topic.
Therefore, investigation on the topic to generate accurate result or outcome. It may be possible
when using suitable strategy. Furthermore, it help for investigator to examine the issue related
the workplace discrimination and access the effective solution for handling complex condition or
situation. The research provide the brief idea about the workplace discrimination at certain areas.
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Significance
The significance of research study is to identify the discrimination and how they will
affect on the overall employee performance. This researcher will improve the understanding
towards discrimination within organization. It should be required to implement the policies,
procedures which help for motivating staff members in the business operation and function.
Investigator will use an efficient plan for applying the suitable action. In order to develop healthy
working environment. The research project will provide brief idea about the concept of
workplace discrimination and how it directly affects on the performance. In this way, it is
reducing the business production and sales in global marketplace. This study will support for
researcher to identify an appropriate policies for providing the equal opportunities.
Gantt chart
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LITERATURE REVIEW
Theme: 1 identify the cause of discrimination at workplace.
According to Mora, Deakin and Angelidou (2019) discrimination is consider the major issue
in the workplace which considered the causes of conflict among staff members. Therefore, it
directly impact on the performance of employee in the organization. In this way, it has identified
the Victim those are facing discrimination at workplace on the basis of age, gender, religion,
disability, National origin. In another word, it can be said that discrimination is treating,
proposing to treat someone unfavourably due to their personal characteristics. There are various
cause of discrimination such as disability and so on. These are directly affecting on the overall
performance of employee. Furthermore, it will be adversely effect on the employment
application whereas organization must provide its essential to position but discrimination reduce
level of performance and efficiency.
As per Stoermer, Hitotsuyanagi-Hansel and Froese (2019) other cause of workplace
discrimination are considered as abusive relationship between employee and employers. In most
of time, organization will not support their staff member. They cannot provide the leave
approval, granting of breaks and workstation assignment. Therefore, it will increase various issue
or problem between employee as well as employee at workplace. Because everyone has right to
work, free to choose employment as per term or condition. in this way, it helps for protecting
against unemployment. According to the view of Angelidou (2019) stated that Workplace
discrimination called out as the negative treatment by an employer toward an employee or group
of employees due t6o their protected class status that based on age, gender, sex, education status
etc.
Discrimination in the workplace can be related with related number of issues and this is
important for employers in terms to take care that the company handbook, policies, and practices
are uniform, regardless of employee race, gender, ethnicity, age, religion, or disability. As per
the view of Zhuwao, Ngirande and Setati (2019) stated that policy that spread over to employees,
irrespective of these elements may be illegal if it generates a negative influence on the
employees. In contrary to Yunita and Saputra (2019) stated that Employees many times find
this is extremely difficult to complain about discrimination or harassment. However, they use to
feel highly vulnerable and afraid. Henceforth, this has a huge impact on the quality of their work
and this can also lead them to seek outside assistance from lawyers.
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Theme: 2 effects of workplace discrimination on the employee performance.
As per Zhuwao, Ngirande and Setati (2019) discrimination has to be consider as
psychological impact. It completely hurt the employee that are being discriminated against
psychologically. As a result, it has developed the condition of depression, anxiety. Therefore,
stress can kill the productivity by reducing focus while increasing the conflicts. Moreover, it also
distracts people from their jobs which make them feel inferior and give rise to develop complex
situation. Another way, it can be understanding that discrimination always fuels the opposite and
feeling of rejection.
According to Yunita and Saputra (2019) Discrimination has been generated the awkward
situation, if in case it will be increasing the level of discrimination. It completely spoil the work
environment or culture. The level of politics inside the organization grow slowly where it
directly affecting on the entire performance of staff members. The discrimination is mostly
affects on the minority group those are generally females, disabled and other minority who are
frequently become target.
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Theme: 3 determine the forms of discrimination in workplace and their effects on employee job
satisfaction level.
Stoermer, Hitotsuyanagi-Hansel and Froese (2019) give the different form of discrimination
in the workplace. It also related to the employee Job satisfaction and their commitment towards
the organization. Sometimes, it is also considered as important component of employee attitude,
behaviour. It is likely to affect by perceived discrimination. Job satisfaction level may be defined
as pleasurable or positive emotional state. As a result, it appraisal of one job or job experience
which providing the extensive review on job satisfaction. On the other hand, it also identified
that perceived discrimination affects through gender, race. There is a lack of consensus among
the people. Thus, discrimination has contributed to increase high work tension and reduce the job
satisfaction at workplace.
Gray (2019) argue that perceived discrimination among women was related to the lower
people and their job satisfaction level. It has been decreased the exhibition of desirable behaviour
and negatively impact on the discrimination. It seems likely that relate to the extreme work
withdrawal behaviours. At workplace, many employee are treated unfairly when it come to the
job assignment, promotion, compensation and other over time assignment. In this way, there are
large number of claimed filed against discrimination on the basis of race, gender. Therefore, staff
members are not completely satisfied with the jobs.
RESEARCH METHODOLOGY
It is a type of method of technique that mainly used for collecting large volume of
information data relevant to the research topic. Research methodology is to be considered an
effective concept that always support for researcher to use best method for data collection. In
order to further complete study in proper manner (Kumar, 2019). Researcher should be followed
the steps to achieve their significant goal and objective.
Research Philosophy: It is a type of method that mainly used in the research project. It
should be consider the nature, knowledge and relevant authenticate data sources. In order to
describe the research philosophy which consider as an assumption, belief about the way in which
information collected and analysed. Research philosophy can be categorized into different ways:
positivism, interpretivism, realism, pragmatism.
The researcher has chosen the interpretivism philosophy which mainly focused on the
nature, source from where information has been collected. Because it help for researcher to
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provide brief idea about the workplace discrimination on the basis of assumption, theories and
beliefs. -
Research Method: It is based on theoretical approach that mainly used in the research field.
Sometimes, it also comprised with the relevant information about research project. Sometimes, it
is an effective method to highlight the approach for justifying the choice. It is also taking into
account their practical ability within the research project. There are different ways to categories
such as Qualitative and quantitative research method.
The researcher has chosen qualitative method for gathering information about research
project. Qualitative method is based on the theoretical aspects which mainly exploring the
different system, processes (Gray, 2019). It useful for research to handle the research process
effectively and efficiently. Researcher has been used the pre-existing theories which help for
providing brief idea about the subject in further expansion. However, it is useful for improving
the knowledge towards effects of discrimination on employee performance.
Research Approach: It is mainly referred as conceptual things which providing the better
idea about the entire research project. The research approach is based on the assumption for
purpose of analysis. It is an essential thing in term of scientific study in regardless of particular
areas. The researcher has adapted the important principle which can easily break down the
argument into different manner.
The scholar has chosen the inductive approach because it is based on theoretical aspects to
find out the answer of research problem. It is mainly involved the different pattern in order to
identify their suitable theory and support for finding for researcher Inductive approach start with
the observation in order to determine basic idea. In most of cases, researcher has chosen this
approach to find solution while creating a relation with project progression.
Research design: it is a process and used in the research project. In the research expansion, it
will require to select an appropriate research design which directly integrate with different
components in logical ways (Patel and Patel, 2019). It ensure that researcher measure the
different criteria, analysis the entire case study. Research design can be categorized into different
type: conclusive and exploratory design.
The researcher has chosen exploratory design which help for considering the more
knowledge about the project. It provide the better result or outcome. This design has provided
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the idea of researcher when they can easily move their direction according to requirement. The
process can be done on the basis of evidence which easily gained more idea during analysis.
Data collection method: It is a method for collecting the relevant information related to
research topic. This will help for identifying the suitable result or outcome. In order to resolve
the issue. Data collection method is test hypothesis data and also helping for evaluating the
conclusion. There are two type of method such as primary, secondary data collection.
The scholar has chosen primary data collection method by using questionnaires. In this
way, researcher can use for identifying the opinion, view point of respondent. In this way,
research can easily gain more knowledge about the research project. Through this method, each
and every people share their idea on the basis of experience.
Sampling: it is based on the principle which mainly consists group of objects, people and
items. There are large number of populations but researcher has chosen participants for
performing different task in the research project (Ramos, Ramos and García-Peñalvo, 2019).
Investigator has chosen simple random technique to assign the task for participant on the basis of
their criteria.in another way, it can be said that sampling represents the large population and each
one generalize an appropriate finding. It is to be consider as simple process for managing the
task in proper manner. The sample size has chosen 20 employee of M&S.
Data analysis: this process is collecting large number of data and also organize
effectively. It has been drawn the conclusion through observation, records. Sometimes, it can
easily interpret and analysis. Researcher has chosen thematic analysis which providing the better
result or outcome.
Ethical considerations: it is an accumulation of principles, value that address question of
what is bad or good. Ethics search for particular reason for refraining, acting. Sometimes, it also
approved the conduct by researcher. They also believed that something about the vicious goods
rules. In this way, ethical consideration can be specified one of important part of researcher. It
should be considered the following points:
 Researcher participants should not be subjected or harm the entire process.
 Respects for dignity of research participant and should be prioritised.
 It should maintain the adequate level of confidentiality.
 It must ensure the communication in relation to research project done with transparency
and honesty.
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DATA INTERPRETATION
It refer as process of making sense of numerical data that has been analysed, collected and
presented in proper manner. It is the most commonly method of assessing numerical value. In
order to predict the interpreting data for making predictions.
Theme: 1 employee failed to do better in the job if company not resolve discrimination at
workplace.
Q1. Do you think that employee failed to do better in the job if company not resolve
discrimination at workplace?
Option Frequency
 Strongly agree 7
 Agree 4
 Strongly disagree 5
 Disagree 4
Total 20
Table: 1
Figure 1
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Data interpretation:
In above table, it has been summarized that employee failed to do better in the job if
company not resolve discrimination at workplace. Maximum respondent agree with the
statement because discrimination affects on the overall employee performance during business
operations. In some situation, it has increased the depression level of employee while reducing
level of business profitability in global marketplace. As per analysis, it can be identified that 7
respondent strongly agree, 4 agree, 5 strongly disagree and 4 disagree. Therefore, it help for
identifying the opinion, view point of each respondent in step by step manner.
Theme: 2 Discrimination increase conflicts between employee and employer at workplace.
Q2. Do you think Discrimination increase conflicts between employee and employer in the
workplace?
Option Frequency
 Strongly agree 7
 Agree 4
 Strongly disagree 5
 Disagree 5
Total 20
Table: 2
Figure 2
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Data interpretation:
In above table, it has been summarized that Discrimination increase conflicts between
employee and employer in the workplace. Maximum respondent agree with the statement
because discrimination increase conflicts between employees face issue whereas they cannot do
task in proper manner. In order to affects on the overall employee performance during business
operations. In some situation, it has increased the confliction due to old policies of organization.
Employees are not properly responding towards task completion. Therefore, it is reducing level
of business profitability in global marketplace.
As per analysis, it can be identified that 7 respondent strongly agree, 4 agree, 5 strongly
disagree and 5 disagree. Therefore, it help for identifying the opinion, view point of each
respondent in step by step manner.
Theme: 3 Women getting less opportunities as compare to men in the career enhancement at
workplace
Q3. Do you know that Women getting less opportunities as compare to men in the career
enhancement at workplace?
Option Frequency
 Strongly agree 6
 Agree 5
 Strongly disagree 6
 Disagree 3
Total 20
Table : 3
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Figure 3
Data Interpretation
In above discussion, it has been summarized that Women getting less opportunities as
compare to men in the career enhancement in corporate world. Maximum respondent agree and
disagree with the statement on the basis of their experience. Women getting less opportunities as
compare to men in the career enhancement in corporate world. In some cases, it is true but
nowadays, organization provide the equal opportunities for both female, male. They can judge
the people on the basis of their talent. But sometimes, if organization has been doing
discrimination where women is not properly responding towards task completion. Therefore, it is
reducing level of business profitability in global marketplace. Furthermore, it can be identified
that 6 respondent strongly agree, 5 agree, 6 strongly disagree and 3 disagree. Therefore, it help
for identifying the opinion, view point of each respondent in step by step manner.
Theme: 4 leader discourage the employees for participating in business operation and function
due to discrimination.
Q4. Do you think that leader discourage the employees for participating in business operation
and function due to discrimination?
Option Frequency
 Strongly agree 7
 Agree 6
 Strongly disagree 3
 Disagree 3
Total 20
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Table:4
Figure 4
Data Interpretation
In above chart, it has been summarized that Employee discourage the participating in
business operation and function due to discrimination. Maximum respondent agree with the
statement because discrimination increase conflicts between employees face issue whereas they
cannot do task in proper manner. In order to affect on the overall employee performance during
business operations. At workplace, staff members cannot established the good relationship with
management and always trying to discourage the task execution. In this way, it is directly
affecting on the business profitability and profitability in global marketplace. On the other hand,
it can be identified that 7 respondent strongly agree, 6 agree, 3 strongly disagree and 3 disagree.
Therefore, it help for identifying the opinion, view point of each respondent in step by step
manner.
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Theme: 5 Workplace discrimination negative affects on the employee performance and
efficiency in the organization.
Q5 . Do you think that Workplace discrimination negative affects on the employee performance
and efficiency in the organization?
Option Frequency
 Strongly agree 9
 Agree 2
 Strongly disagree 6
 Disagree 3
Total 20
Table: 7
Figure 5
Data Interpretation:
In above chart, it has been summarized that Workplace discrimination negative affects on
the employee performance and efficiency in the organization Maximum respondent agree with
the statement because discrimination increase issue or problem between employees face issue
whereas they cannot do task in proper manner. In order to affect on the overall employee
performance during business operations. At workplace, staff members cannot established the
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good relationship with management and always trying to discourage the task execution. In this
way, it is directly affecting on the business profitability and profitability in global marketplace.
On the other hand, it can be identified that 9 respondent strongly agree, 2 agree, 6 strongly
disagree and 3 disagree. Therefore, it help for identifying the opinion, view point of each
respondent in step by step manner.
CONCLUSION
From above study, it has summarised about the workplace discrimination in the
organization. It is directly effects on the overall business creativity as well as cohesion. In order
to identify the various factors that effects on the employee performance during task execution.
Besides, the poorly trained the staff member in workplace increase issue of discrimination on the
basis of gender, provide the more priority to the men. In this way, management of organization
may prefer to work with the employee on the basis of sex and origin due to personal
perspectives. In additional, it should be consider the legislation, policies and procedures that
provide facilities of employee related equal treatment at workplace. Therefore, it gives an equal
right where they can do their task in proper manner.
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REFERENCES
Book and Journals
Gray, D.E., 2019. Doing research in the business world. Sage Publications Limited.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
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nature of smart city research: proposed methodology and results of a pilot study. Journal
of Urban Technology. 26(2). pp.89-128.
Patel, M. and Patel, N., 2019. Exploring Research Methodology. International Journal of
Research and Review. 6(3). pp.48-55.
Ramos, H.A., Ramos, P.A. and García-Peñalvo, F.J., 2019, October. Technological research
methodology to manage organizational change. In Proceedings of the Seventh
International Conference on Technological Ecosystems for Enhancing
Multiculturality (pp. 168-176). ACM.
Stoermer, S., Hitotsuyanagi-Hansel, A. and Froese, F.J., 2019. Racial harassment and job
satisfaction in South Africa: The moderating effects of career orientations and managerial
rank. The International Journal of Human Resource Management. 30(3). pp.385-404.
Yunita, P.I. and Saputra, I.G.N.W.H., 2019. Millennial generation in accepting mutations:
Impact on work stress and employee performance. International journal of social
sciences and humanities. 3(1). pp.102-114.
Zhuwao, S., Ngirande, H. and Setati, S.T., 2019. Gender diversity, ethnic diversity and employee
performance in a South African higher education institution. SA Journal of Human
Resource Management. 17(1). pp.1-8.
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