Workplace Health and Safety Outline

The assignment outlines the importance of Workplace Health and Safety (WHS) in insurance companies. It emphasizes the need for proper training programs for managers, supervisors, team leaders, and employees. The outline also highlights legal requirements and best practices for ensuring a safe and healthy work environment.

Research Implementation Of Health
And Safety Management System In An
Organisation

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
b) Write a policy that clearly outline the organisation's commitment to WHS..........................1
c) Structure of WHS management system most appropriate for an organisation.......................2
d) Financial and human resource that necessary to support and maintain WHS system............3
e) Explain the suitable method for consultation to comply with legislation...............................4
f) Flowchart for issue resolution.................................................................................................5
g) Indicators for measuring and evaluating WHS performance..................................................5
h) Develop a WHS inductions checklist for every workers........................................................6
I) Develop an outline of WHS training for manager, supervisors, team leaders and employee. 6
CONCLUSION................................................................................................................................7
REFRENCES...................................................................................................................................8

INTRODUCTION
The health and safety management systems is consider various combinations of proper
management such as organisational arrangements, planning and reviews, consultative
arrangements as well as elements of programs which are combining for the purpose of improving
health and safety of the performance (Granerud, 2011). In this some important or specific
program aspects defined in which included hazards identification, contractor health and safety,
training, risk assessment and control, informations and record keeping etc. Workplace healths
and safety (WHS) is generally referred to various safety majors which are related with
Occupational Health and Safety (OHS). In this involved number of activities such as assessment
of risk or mitigations which has major impact on health or safety as well as welfare of employees
with in the workplace. This report is based on Aviva plc that is British multinational insurance
company. It has merged with a call centre firm so there are some responsibilities to consider
WHS policies and procedures for successful organisation.
TASK
b) Write a policy that clearly outline the organisation's commitment to WHS
WHS ( Workplace health and safety) is also known as Occupational Health and Safety
( OH&S) which is very important in every business organisation. It generally concern with
health and safety of the employees at the workplace so that they can perform their task or work
in an appropriate manner (Rocha, 2011). In this included several people who are directly or
indirectly related with an organisation. This may includes major health and safety of customers,
employees, volunteers, investors, labour, contractors and visitors etc.
The management formulated some policies of the organisation such as;
 Firm provide sufficient tools or techniques, equipments and material so that working
environment can be made safe.
 They communicate with every individuals regarding all safety and security aspects that
helps in eliminating of work related injuries as well as illness.
 Company provide effective structure and safe working climate for reducing risks or
hazards in an effective manner.
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 Organisation always keep records regarding any incidents or accidents that are reported
to the authorities and proper investigate for identifying the control measures to implement
them.
 Company will engage with consultation group on daily basis including employees,
managers, suppliers and contractors regarding policies and objectives of firm.
Other policies are as following;
 Some of the manual tasks are related with hazards that can be responsible for
musculoskeletal. It usually concern with those WHS regulation which defined any injury,
diseases and certain risks that may be occur while working within the firm (Grol, 2013).
Therefore, firm have to formulate this policy so that employees will feel safe during
operating and performing any task in better manner.
 In the WHS system, The Health and Safety legislation is concern with personal protective
equipments. In this included several safety majors such as clothing, equipments and
substances designed that must be wear by an individual for the purpose of proper
protections from hazards or risks of illness and injuries etc. therefore, manager consider
some safety equipments such as gloves, eye protector, goggles, aprons and boots and
safety helmets while working in the firm.
c) Structure of WHS management system most appropriate for an organisation
There are number of alternatives or elements available which support in creating or
maintaining the work place so that healthy environment can be created. For the Aviva insurance
company, they have to focus on making better working place so that organisation can be succeed
(Davis, 2013). It must be required to create safe work place and the key element is to develop as
well as implement the safety management system in more appropriate manner.
Here are six elements of safety management systems such as; Safety plan: It is define as the strategic action plan which generally form for the
business. It support in analysing current as well as prospective risk within the firm. This
plan is an essential that ensure regarding governance structure and make sure that every
individual clearly understand about their safety obligations as well as how to comply
for carrying out those in well manner.
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 Policies, procedures and process: It is related with paper infrastructure in the firm.
Aviva can consider paper work for the purpose of safety behaviour, record keeping,
expectations and documents of incident notification. Training and inductions: It is defined the nature of the workplace and there are some
certain rights for every individuals that they will receive training depends on rules of
company, site and location. Monitoring: The obligations can be monitored the particular workplace which is
depends on the circumstances as well as needs in which consider the level of risks as
higher the risk required more frequent and detailed about monitoring needs. Supervision: It is best structure that ensure about employees or workers that they carry
out the safety obligations in adequate manner (Ismail, 2012). It must be necessary for
improving the level of safety control and focus on reducing the risks so that better
organisation can be created and build healthy relation.
 Reporting: This is another best governance structure in which company have to required
for reporting about safety at all level. Therefore, every employees of Aviva insurance
company must be aware regarding health and safety such as identifies risks assessments,
hazards and any uncertainties that can be occur while running an organisation.
d) Financial and human resource that necessary to support and maintain WHS system
For every firm to get success requires proper implementation of workplace in an
appropriate manner. Financial and human resource play vital role in improving health and safety
system. There are several aspects which support in achieving success of WHS program such as;
Job design: This is an essential as job design helps in clarifying roles such as workload,
directions, supervisions, shift work and many more so that injuries can be prevented at the
workplace.
Organisational culture: in this, WHS systems support in various changes regarding
culture in the firm so that it makes facilitate these changes in more appropriate manner.
Recruitment and selections: This is another way to prevent the chances of any
uncertainties such as illness, injuries and hazard within the workplace (Doostdar, 2012). WHS
systems includes in the process of recruitment and selections interviews as well as safety
psychometric testing which is best task that employers can perform.
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Financial services: This is very important to provide proper funds and financial facilities
for establishing WHS systems within the firm. In the Aviva insurance company, there is requires
funds and resources for call centre as tools or techniques to run effectively.
Investments: WHS is helpful component that support in attracting more investors
towards firm and return higher by running an organisation (Harun, 2012). It can be possible
through improving health and safety at the workplace.
e) Explain the suitable method for consultation to comply with legislation
WHS Act 2011 defined consultation with workers regarding workplace health and safety
matters which can affects on the organisation. In this consider several people such as employees,
contractors, labour hire workers and customers who are related with this insurance company.
Owner has required to comply with the Work Health and Safety legislation so that organisation
can be made more appropriate and effective. It will support in ensuring about employees,
contractors and customers are safe from any hazards or injury as well as risk factor within the
firm in an effective manner (Mensah, 2011). It must be necessary for Aviva firm as they have to
implement the health and safety management actions in more systematic way so that maximum
outcomes can be optimised.
Consultation requirements:
 it is require for identifying the hazards, risk assessment as well as make appropriate
decisions regarding risks or uncertainties.
 When several changes are occurred within the firm and affects on the health or safety of
employees.
Methods for consultation:
Health and Safety Representatives (HSRs): It is defined as the elected representative
that generally group of workers select for the purpose of resolving conflicts or specific WHS
matters within the firm. In this consider various functions or activities so that it requires
appropriate training for improving notices or cease works if it unsafe.
Health and Safety commitment (HSCs): In this consist a group of people or managers
who are able to develop and review of WHS policies or procedures for work group (Julien,
2011). This commitment can be created by the request of health and safety representative where
requires 5 or more individuals if work group request. It provide adequate information regarding
functions or requirements.
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These are the suitable methods for Aviva insurance company and call centre so that better
WHS systems can be formed in the organisation for employees safety and health.
f) Flowchart for issue resolution
The Aviva insurance company has merged with a call centre so it is necessary to
formulate particular plan or policies by considering Workplace Health and Safety (WHS)
because as a owner of the firm, they have main responsibility to focus on legal requirements
which must be comply with (Salvendy, 2012). They also insure about the WHS at workplace for
meeting the obligation in well manner. Here are describe a flow chart of resolutions issues such
as:
g) Indicators for measuring and evaluating WHS performance
In this defined that performance indicators generally derived form the proper outlined by
the Workplace Health and Safety planning. It is an essential that support in providing proper
guidelines for the purpose of monitoring the achievements of the WHS and accomplish set
objectives and targets in an appropriate manner (Santos, 2011). This organisation always focus
on health and safety improvement of the employees so they use several tools or techniques for
measuring and evaluating the WHS performance in well manner.
There are two types of statistical techniques which are using in the WHS performance. These are
as follows;
Proactive performance indicators: It is generally use for measuring action performance
which is the part of WHS management systems. Proactive performance indicators are undertaken
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Illustration 1: Issue Resolution Flow chart 2017

for preventing injuries and illness as well. In this included various measurable areas and they
focus on training, hazards and incident reporting, safe work procedures and risk assessment, safe
work procedures etc.
Outcomes Indicators: It is defined as the statistics that helps in measuring the
successfulness that have aim for implementation of the WHS management systems so that
company can achieve set goals or policies in an appropriate manner (Mendes, 2011). In this
focus lost time injuries, medical treated injuries and worker compensation etc.
h) Develop a WHS inductions checklist for every workers
There are developed a Workplace Health and Safety inductions checklists for new
employees within the organisation such as;
Personal details:
Employee name: Date:
School / Workplace: Job title:
General WHS inductions (tick when worker has been shown physical locations and provided
hard copy or soft copy )
The department of WHS policy
The department of consultation and communication policy
Issues resolution flowchart
Health and safety representative and management WHS nominee
Hazards, incident and miss reporting procedures
First Aid procedures
Emergency procedures
I) Develop an outline of WHS training for manager, supervisors, team leaders and employee
In every firm, it is necessary to have positive and healthy working environment for
achieving set goals or targets. Manger or supervisors play vital role in ensuring about health and
safety of the employees at the workplace (Barbosa, 2011). In the Aviva insurance company,
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manager or leader perform their duties or responsibilities by implementing the health and safety
in the organisation and also consider approaches such as HSR that improve issues any many
others regarding safety.
In this develop the outline of obligation including information which will support in
improving health and safety in the workplace. Training for managers and supervisors: in this defined that all supervisors and
managers need proper knowledge and skills so there are outline for them by undertaking
on-line training packages as well as other health and safety training by determining
through TNA. Training for team leaders: It also consider proper online training for team leaders or
other additional training by determining through training need analysis method. They
helps ins providing instruction and guidelines to the employers regarding health and
safety.
 Training for employees: In this outline the training for the employees as they must
receive necessary information regarding emergency process (Barbosa, 2011). Therefore,
it is the duty of manager or supervisors that provide information and communicate all
policies to the individual relevant to their study.
CONCLUSION
From the above report, it has been concluded that Workplace Health and Safety (WHS) is
must be required for every firm for employees safety or protections. It helps in reducing all risks
factors, mitigations and issues that can affects on the human health, safety as well as welfare at
the workplace. Owner have to consider some legal requirements that must comply for ensuring
as organisations are meeting WHS obligations in an effective manner. This report defined about
WHS or OHS at the insurance company as how manager comply it within the firm.
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REFRENCES
Books and Journals
Granerud, R.L. and Rocha, R.S., 2011. Organisational learning and continuous improvement of
health and safety in certified manufacturers. Safety Science. 49(7). pp.1030-1039.
Grol, R. and Davis, D. eds., 2013. Improving patient care: the implementation of change in
health care. John Wiley & Sons.
Ismail, Z., Doostdar, S. and Harun, Z., 2012. Factors influencing the implementation of a safety
management system for construction sites. Safety science. 50(3). pp.418-423.
Mensah, L.D. and Julien, D., 2011. Implementation of food safety management systems in the
UK. Food Control. 22(8). pp.1216-1225.
Salvendy, G., 2012. Handbook of human factors and ergonomics. John Wiley & Sons.
Santos, G., Mendes, F. and Barbosa, J., 2011. Certification and integration of management
systems: the experience of Portuguese small and medium enterprises. Journal of
cleaner production. 19(17-18). pp.1965-1974.
World Health Organization and World Health Organization. Management of Substance Abuse
Unit, 2014. Global status report on alcohol and health, 2014. World Health
Organization.
World Health Organization, 2015. Global status report on road safety 2015. World Health
Organization.
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