Leadership style and its relationship to employee satisfaction
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This study examines the influence of leadership styles on employee satisfaction. It explores different leadership styles and their effectiveness in enhancing employee morale. The study focuses on TESCO, a multinational retail business, and its implementation of democratic leadership style.
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Table of Contents Title..................................................................................................................................................1 Introduction......................................................................................................................................1 Overview of the Project..........................................................................................................1 Rationale of the Research.......................................................................................................1 Research Aim.........................................................................................................................1 Research Objectives...............................................................................................................2 Research Questions................................................................................................................2 Literature Review.............................................................................................................................2 Research Methodology....................................................................................................................4 Data Analysis...................................................................................................................................5 Findings............................................................................................................................................5 Research Implications......................................................................................................................5 Conclusion.......................................................................................................................................6 References........................................................................................................................................7
Title Leadership style and its relationship to employee satisfaction. Introduction Overview of the Project The present study initiates to determine leadership style and its interrelationship to employee satisfaction; therefore, it is a most considered area for study. Leadership is imperative in the context of business and management for leading the operations in effective manner to gain progression and also generate satisfaction among employees with regards to enhancing their ability to work. In the modern business era, business are concern over enhancing their operations fortheintentionofincreasingoverallbusinessperformanceandforthis,thesuitable implementation of leadership style is effective in enhancing the operations of the business(Kara, Uysal, Sirg, & Lee, (2013). In this analysis has been executed over TESCO thus it is a large retailer firm and considered as a British multinational groceries and general merchandise retailer with headquarters in Welwyn Garden City, Hertfordshire, England, United Kingdom. TESCO is focuses over implementing effective leadership style in respect to encouraging employees wellbeing and satisfaction. Rationale of the Research The project into actual action is based on evaluating the impact of leadership style and its relationship to employees satisfaction, thus, it is a wider area of academic writing which is imperative in enhancing individual recognition in relation to the area of leadership style and its appropriateness in enhancing the morale of employees at workplace. In addition to this, the study hasalsoinitiatesappropriaterecognitionabouttheimplementationofmethodsthatare significant to lead the investigation in appropriate way(Men & Stacks, (2013). This study is efficacious for an individual who are seeking for their career development in the area of business. However, the study also provides insight out to the businesses to implement the effective leadership style to satisfy the employees. Research Aim Toexaminetheinfluenceofleadershipstylesanditsrelationshiptoemployees satisfaction. 1
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Research Objectives To critically explore recognition in relation to the concept of leadership and its effective styles. Toarticulatetheimpactofimplementingappropriateleadershipstyletoencourage employee satisfaction. To enhance recognition about the interrelationship among leadership style and employees satisfaction. Research Questions What is the concept of leadership and its effective styles? What is the impact of implementing appropriate leadership style to encourage employee satisfaction? What is the interrelationship among leadership style and employees satisfaction? Literature Review AccordingtoLuuandPhan,(2020),literaturereviewisconsideredasastudyof distributions including books, authentic sites, journals, now and again meeting papers and so on. Every one of these sources are useful and important for analyst to gather top to bottom data about the theme. It is a detail synopsis of past examination on research subject(Sušanj & Jakopec, (2012). Furthermore, survey ought to portray, count, sum up, explain and impartially assess this past exploration. According to the views expressed by Y SUSAN WARD, 2020, leadership is defined as the art of encouraging a group of individual to act towards attaining a common aim and objectives. Leadership is an effective process which is imperative in enhancing the morale of employees to putting their significant efforts in the growth and success of the business. From the opinion analysis of Bernard Keys and Thomas, 2020, leadership is mainly initiates as the procedure of affecting and supporting individual’s ability to work more enthusiastically in the manner of attaining settled business objectives. As per evaluating the opinion of Warren Bennis, 2015, leadership is defined as the process through which an individual impacted others views to accomplish the selected organisational objectives and leads the business in a way which create it more cohesive and coherent. In the context of business, leadership is effective in encouraging people to putting their significant 2
potentials in achieving personal as well as professional objectives to attain growth and success. According to the analysis of Bruna Martinuzzi, 2019, leadership style is defined as the approach of rendering direction, that are effective in executing plans and encouraging individual as attaining progression via developing the morale of working. As mentoned bySantoso and et. al., (2020). There are assorted leadership styles like democratic, autocratic, laissez faire, strategic, transaction leadership style and so on, thus, these are effectively implemented by the businesses in the manner of enhancing business performance. by Braden Becker, 2020, stated that, democraticleadershipisrecognisedasthecommonlyusedapproachwhichismainly implemented by the businesses because it significantly provide opportunity to the lower-level workers to exercise authority which are required to be applied wisely in future positions that might hold by them(Mulki, Caemmerer & Heggde, (2015). In addition to this, It also resembles how decisions can be made in company board meetings. On the other side, autocratic leadership is a rarely effective and not widely considered by the businesses, thus in this the leader is individually taking decision without taking any kind of views from the other employees. As mentioned byNguyen and Hooi, (2020), Laissez Fair is also recognised as the sometime effective style which is implemented by the leaders and only providing support to the people with the help of resources and advice if required but they are not getting involved in the decision making. As per the views expressed byAydin, Sarier & Uysal, (2013)leadership style is mainly recognised as the key consideration of the business and its management thus it is imperative in enhancing the performance of employees via encouraging people to develop their morale, Therefore, TESCO is a large multinational retail business which is widely concern over enhancing the performance of the business with the helps of encouraging emplo9yees through rendering them equal opportunity at workplace, thus TESCO is mainly adopted democratic leadership style and empowering employees to take effective participantion in the decision making process, however, the employees are the more close to the operations of the business and are liable in taking effective actions in regards to improvising the operations of the business to gain progression and growth. According to the views expressed by(Lian & Tui,(2012)the implementation of leadership style is effective for the businesses in taking initiative action in relation to assisting the employees in the manner of achieving higher growth and success, thus, democratize is 3
termed to be the widely applied leadership style which is implemented by the businesses and its management for the relation of enhancing the operations of the business, thus in this equal opportunity has been provided to the employees from each segment which incorporates them to communicate their own idea and take initiatives actions. In addition to this, it is also effective in gaining alternative options among which it would be effective for the businesses to take effective action in the growth and success of the business(Azanza, Moriano & Molero, (2013). Despite from this, the appropriate implementation of leadership style has direct positive impact over the operations of the business. Which in turns in creating value for the business in attaining higher growth and success. Research Methodology Research methodology is characterized as the precise procedure of investigating strategies which are basically required to use by researcher so as to complete a viable research. It incorporateshypotheticalexaminationoftechniquesalongsidethestandardswhichare associated with information branch(Munir, Rahman, Malik & Ma’amor, (2012). Therefore, appropriate selection of methodologies are required to assist the investigation based on the area of examining the impact of leadership styles and its relationship to employees satisfaction, in right direction to drawn valid and reliable results. Research Methods:This section mainly incorporates over qualitative or quantitative aspect, thus, Quantitative research depends on amount of information, therefore, this mainly bases over original facts and figures. On the opposite side qualitative information depends on nature of information which is accumulated by the researcher from different assets. In the context of this present investigation mixed method will termed to be the most significant tool in which assistance can be attained in qualitative as well as quantitative manner. Therefore, mixed method helps in providing appropriate detailed analysis over the area of examining the impact of leadership style and its relationship to employee’s satisfaction. Data Collection:This is the most effective area of investigation, thus in this both primary and secondary sources are imperative to collect valuable information in relation to the chosen study area. Therefore, primary study will be implement with the support of executing survey in which questionnaire will recognised as the imperative source to gather fist hand information(Özer & Tınaztepe, (2014). On the other hand, secondary tools like books, journals, published and non 4
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published articles are effective in developing detailed understating in relation to the chosen area in the manner of literature review. Data Analysis Data analysis is characterized to be the most significant territory of an examination as it is powerful in helping the general examination in right way to drawn substantial and dependable result. For undertaking the present exploration based on the area of determining theinfluence of leadership styles and its relationship to employees satisfaction, thematic analysis will be the most significant tool as it is imperative in developing themes over the recognised aim and objectives and the questions of the questionnaire(Clinebell, Skudiene, Trijonyte & Reardon, (2013). In addition to this, presentation of the information will be directed through developing frequency table and creating graphs, charts, diagrams and so on. Findings According to the detailed analysis of the authors views it has been evaluated that, leadership style is recognised to be the most imperative area which in turns in creating value for the businesses in assisting the overall business operations in right manner to gain growth and progression. The study also initiates that, here are assorted leadership styles like autocratic, democratic, affiliative, and so on which are implemented by the businesses and its management to direction the functions under the suitable guidance and achieving progression. However, from the views evaluation of the project it has also been determined that, democratic is termed to be the most effective leadership style which is mainly implemented by TESCO for the intention of encouraging satisfaction among employees and develop the morale and enthusiasm of working. Research Implications In the effective implementation of the project, it is important for the investigator to conduct activities under the ethical practices, thus it is important for the researcher to follow research ethics in respect to effectively execute research activities without facing any issue and hazardous. Inadditiontothis,forimplementationthisexistingresearchthemajorimplicationis encompasses over the authenticity of the sources, thus it is a wider investigation area and the authenticity of information is effective to generate valuable and reliable results. In addition to this, the given time for completion of the project is also a major challenge as it is quite hard for the investigator to manage time for effectively execution of investigation activities. For resolving 5
the issue, investigator needs to design an appropriate time scale in which all the activities are mentioned with appropriate duration to complete the work in appropriate manner. Conclusion From the evaluation of the project it has been concluded that, an organisation is mainly work for reaching at the position where they can get higher position, profitability and revenue, thus, suitable implementation of leadership style is effective for the business to enhance their operations and progression within the commercial centre. However, leadership is effective for the businesses in leading the organisation and directing the employees to implement their significant efforts in the direction to attaining satisfaction within workplace. The study also initiates that, there are assorted leadership styles like autocratic, democratic, authoritative, Affiliative style and so on, thus businesses are mainly concern over implementing democartice leadership for enhancing the working of employees and enhancing their morale which in turns in creating value for the business in attaining growth and progression. 6
References Books and Journals Kara, D., Uysal, M., Sirgy, M. J., & Lee, G. (2013). The effects of leadership style on employee well-being in hospitality.International Journal of Hospitality Management,34, 9-18. Men, L. R., & Stacks, D. W. (2013). The impact of leadership style and employee empowerment on perceived organizational reputation.Journal of Communication Management. Sušanj, Z., & Jakopec, A. (2012). Fairness perceptions and job satisfaction as mediators of the relationship between leadership style and organizational commitment.Psihologijske teme,21(3), 509-526. Mulki, J. P., Caemmerer, B., & Heggde, G. S. (2015). Leadership style, salesperson's work effort and job performance: the influence of power distance.Journal of Personal Selling & Sales Management,35(1), 3-22. Aydin, A., Sarier, Y., & Uysal, S. (2013). The Effect of School Principals' Leadership Styles on Teachers' Organizational Commitment and Job Satisfaction.Educational sciences: Theory and practice,13(2), 806-811. Lian, L. K., & Tui, L. G. (2012). Leadership styles and organizational citizenship behavior: The mediatingeffectofsubordinates’competenceanddownwardinfluence tactics.Journal of Applied Business and Economics,13(2), 59-96. Azanza, G., Moriano, J. A., & Molero, F. (2013). Authentic leadership and organizational culture as drivers of employees’ job satisfaction.Revista de Psicología del Trabajo y de las Organizaciones,29(2), 45-50. Munir, R. I. S., Rahman, R. A., Malik, A. M. A., & Ma’amor, H. (2012). Relationship between transformational leadership and employees’ job satisfaction among the academic staff.Procedia-Social and Behavioral Sciences,65, 885-890. Özer, F., & Tınaztepe, C. (2014). Effect of strategic leadership styles on firm performance: A study in a Turkish SME.Procedia-Social and Behavioral Sciences,150, 778-784. Clinebell, S., Skudiene, V., Trijonyte, R., & Reardon, J. (2013). Impact of leadership styles on employee organizational commitment.Journal of Service Science (JSS),6(1), 139- 152. Nguyen, N.T. and Hooi, L.W., 2020. Relationship between leadership styles, employee creativity andorganisationalinnovation:aproposedframework.InternationalJournalof Business Innovation and Research,22(1), pp.23-46. Santoso, B., Imaniyati, N., Hufad, A. and Rahmat, A., 2020. The Effect Of Situational Leadership and Motivation on EmployeePerformance.Journal of Talent Development and Excellence,12(1), pp.4564-4573. Luu, D.T. and Phan, H.V., 2020. The Effects of Transformational Leadership and Job Satisfaction on Commitment to Organisational Change: A Three-Component Model Extension Approach.The South East Asian Journal of Management. Online Ward,S.,2020.TheDefinitionofLeadership.[Online].Availablethrough:< https://www.thebalancesmb.com/leadership-definition-2948275>. Keys,B.AndThomas2020.WhatisLeadership?[Online].Availablethrough:< https://www.economicsdiscussion.net/management/leadership/what-is-leadership/ 32116>. 7
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Bennis,W.,2015.ConceptsofLeadership.[Online].Availablethrough:< http://www.nwlink.com/~donclark/leader/leadcon.html#:~:text=Leadership%20is%20a %20process%20by,it%20more%20cohesive%20and%20coherent.&text=A%20process %20whereby%20an%20individual,Northouse%2C%202007%2C%20p3).>. Martinuzzi, B., 2019.The 7 Most Common Leadership Styles (and How to Find Your Own). [Online]. Available through: <https://www.americanexpress.com/en-us/business/trends- and-insights/articles/the-7-most-common-leadership-styles-and-how-to-find-your-own/>. Becker, B., 2020.The 8 Most Common Leadership Styles & How to Find Your Own.[Online]. Available through: <https://blog.hubspot.com/marketing/leadership-styles> 8