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Research Methodology Component - NHS

   

Added on  2020-06-04

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Research Methodology Component1
Research Methodology Component - NHS_1

Table of ContentsResearch Aim...................................................................................................................................1Research Objective..........................................................................................................................1Research Questions..........................................................................................................................11 History of national care.......................................................................................................22 Concept of patient satisfaction............................................................................................23 Meaning of quality of nursing care.....................................................................................34 Analyse the factors which influencing patients satisfaction with nursing care...................35 Identify the relationship between the satisfaction of patients with quality of nursing care56 Strategies within NHS by which public satisfaction can enhance......................................6REFERENCES................................................................................................................................8
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Research AimA study to assess patients satisfaction with quality of nursing care: A case study of NHS UK.Research ObjectiveTo understand the meaning of National heath service To understand the meaning and concept of patients satisfactionTo explore the meaning of quality of nursing careTo explore various aspect of NHS through which patient satisfaction can improveTo analyse the factors which influencing patients satisfaction with nursing careTo identify the relationship between the satisfaction of patients with quality of nursingcareTo recommend the ways and strategies within NHS by which public satisfaction canenhance.Research Questions1 What is the History of national heath service?2 What is the meaning and concept of patient satisfaction3 What is the meaning of quality of nursing care4 What are the aspects of national heath service by which public satisfaction regarding heath canimprove5 What are the factors influencing patients satisfaction with nursing care6 Analyse the relationship between the satisfaction of patients and with quality of nursing careLITERATURE REVIEW Literature review helps to lay the foundation for the study and also inspire the newresearch ideas. Researcher can easily analyse and understand the major topic and its objectiveabout the research with help of literature review. In the research project, literature review assistsin describing the each topic and its related aspect in deep manner through which learner caneasily understand the research objective and aim. In the present dissertation, the researcher havemain objective is to assess the patient satisfaction with quality of nursing care. For this aim,researcher have focused on the various these which are discussed in this literature view. In the1
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following literature review, researcher has developed various themes in order to get theknowledge about the patient satisfaction in the health and care organisation. With help of thisliterature review, scholar can conduct the deep analysis of the topic of patient satisfaction.1 History of national careHaas and Yorio, (2016) stated that national heath service is the name of the public heathservice which provides a range of heath services. It is a publicly funded national healthcaresystem in the United kingdom. This organisation funded primarily by taxation provides a free orlow cost heath care to all legal residents of the UK. In the opinion of Ellenbecker and Tsai,(2015) said that the national heath service was created out of the idea that good healthcare shouldbe available to all regardless of wealth. It has major three core principle that are it meets theneeds of everyone, it is free at the point of delivery, it is based on clinical need, not ability topay.2 Concept of patient satisfaction According to the view ofEllenbecker and Tsai, (2015) in the heath and careorganisation, the main work is to deliver the heath care services and treatment to patients so asthey can improve their illness and heath problems. Service users are major part of the heath andcare organisation who are seeks to improve their heath disease and issues. The entire functionand practices of the heath and care organisation are build for the patients and their treatment.Thus, it can be said that the major objective of every heath care organisation is to satisfy theneeds and requirements of the patients. While the heath issues and disease of the service userseffectively satisfied then they can able to improve their heath. Patient satisfaction is veryimportant for growth and success of the heath and care company. If patients are not fullysatisfied with treatment and care services then it becomes difficult to attain the objective ofcorporation. According to the view of Bernard, (2013) patient satisfaction in the heath and carecompany is a measure of the extent to which a service user is content with the heath care whichthey received from the service providers. It is a kind of performance indicator measured in a selfreport study and a specific type of customer satisfaction metric. Thus, it can be said that patientsatisfaction is that measurement which shows the efficiency and performance of the serviceprovider in the heath and care organisation. If service users are effectively satisfied that meansservice provider have effective efficiency and productivity to improve the heath and deliverimpressive care to patients.2
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