Maintaining Consistency in Hospitality Industry: A Case Analysis on Hard Rock Hotel London

Research Methods

Table of Contents
Topic: Maintaining consistency could be a challenge for organisations dealing under hospitality
industry. A case analysis on Hard Rock Hotel London...................................................................1
Introduction......................................................................................................................................1
Background of Research..............................................................................................................1
Aims and Objectives of Research................................................................................................1
Research Questions......................................................................................................................2
Rationale of Research..................................................................................................................2
Literature Review.............................................................................................................................2
The importance of consistency in creating an exceptional customer experience........................2
Challenge related to maintaining consistency in hotels...............................................................3
Ways to develop and maintain consistency in hotels..................................................................3
Methodology....................................................................................................................................3
Research Methods........................................................................................................................3
Research approach.......................................................................................................................4
Data Collection methods..............................................................................................................4
References........................................................................................................................................6