Significance of ERP Systems in Performance Measurement - Research Paper

This research paper mainly focuses on the significance of ERP systems in the enhancement of measurement performance. The paper includes the content of the paper, issues highlighted, research methodologies, outcomes of the article and many more.

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Table of Contents
Introduction.................................................................................................................................................2
Content of the article...................................................................................................................................2
Research methods........................................................................................................................................3
Introduction.............................................................................................................................................3
Research structure...................................................................................................................................3
Research approach...................................................................................................................................4
Information gathering..............................................................................................................................4
Data analysis...........................................................................................................................................4
Findings and results of the paper.................................................................................................................4
Issues highlighted........................................................................................................................................5
Conclusion of the paper...............................................................................................................................5
Conclusion...................................................................................................................................................5
References...................................................................................................................................................7
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Introduction
ERP is defined as enterprise resource planning which is the joined management of the
organizational processes. Enterprise source planning systems have been utilized in assimilating
data and hurrying its circulation across purposes and sections with the purpose to enhance the
overall performance of the companies [1]. Such kind of process allows the business communities
to utilize a system of unified requests in order to control and evaluate the business and monitor
back-office functions through information technology. The major purpose of this paper is to
enhance the skills in the context of ERP and evaluate an article based on enterprise resource
planning. This research paper mainly focuses on the significance of ERP systems in the
enhancement of measurement performance. There are several sections will be involved in this
paper including the content of the paper, issues highlighted, research methodologies, outcomes
of the article and many more.
Content of the article
The title of the chosen article is “A study of enterprise resource planning (ERP) system
performance measurement using the quantitative balanced scorecard approach” that was
provided by Yung and other researchers in the year 2015 [1]. The major significance of this
article is to examine the importance of ERP scheme in the enhancement of business
performance. According to the authors, the high technology sector has played a significant
character in the economic development of Taiwan in the last few years. The term ERP is a kind
of tool which is utilized to standardize and evaluate the business process for accelerating access
to various sources across the business commutes so that ERP may help the companies for
improving their effectiveness [2].
The researchers reported that ERP is an advanced business system that has the potential to
integrate the flow of material and evaluate the overall effectiveness of the business communities.
The fruitful placement and utilization of the ERP schemes are very crucial to the organizational
survival and effectiveness. It is observed that ERP is very important to network in this advanced
generation due to their larger ability to assimilate the flow of substantial, information and finance
in order to provision structural strategies. The researchers identified that many ERP systems
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including Oracle, Baan, SAP and people software delivered commercial software package to the
companies [3].
Different investigations have affirmed that ERP frameworks can expand the upper hand in the
data innovation (IT) time. Especially in the e-business time, there has been a worldwide pattern
to incorporate business procedures dependent on the organization's key usage. A survey of the
potential advantages from ERP execution can be ordered into substantial and impalpable
advantages. Actualizing an ERP framework not just expanded consumer loyalty and diminished
operational expenses yet in addition in the long run brought about expanded benefits and
development of an association [4]. The advantages of an ERP framework were identified with
procedure profitability improvement, diminished blunder, and convenient accessibility of steady
data. The creators likewise recommended that ERP advantages ought to be estimated from
alternate points of view. The business condition is portrayed by an abnormal state of
vulnerability; subsequently, the procedure of ERP framework evaluation includes various issues.
Research methods
Introduction
It is a noteworthy segment of the exploration that has the capacity to deal with the holes and
nature of the article in the whole examination. There are various strategies and techniques
associated with the examination system, for instance, look into the configuration, approach,
methodology, and information gathering, etc [5]. The key centrality of this area is to exhibit
involvement with regards to business process the executives. Utilizing such sorts of strategies the
analysts had the option to create and actualize compelling examination and lessen the blunders
happened in the examination [6].
Research structure
In which the specialists incorporated a quantitative sort of approach in light of their capacity to
improve adequacy as far as quality. Additionally, the specialists incorporated the perspectives of
members by directing a study. Utilizing proper plan the specialists were skilled to improve the
viability of the paper and successfully built up the speculation in the examination [7].
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Research approach
There are major two sorts of methodologies associated with the examination for instance,
inductive and deductive strategies [8]. It is seen that the inductive methodology is sufficient to
build up a viable theory and pool information the correct way. Consequently, the specialists saw
that the usage of such a methodology helped in actualizing the examination successfully
alongside better quality.
Information gathering
It is a significant segment of the exploration that includes in social affair successful data and
realities pertinent to the ERP framework. There are real two strategies include in the information
social affair approach including essential and optional. For this examination, the creators
included both essential and optional strategy where essential information give crisp data
significant to the business procedure the board while auxiliary information conveys dependable
data to the exploration concerns [8]. Thusly utilizing such sorts of systems and procedures the
scientists were fit to assemble viable information identified with the business process the
executives.
Data analysis
It is a significant area of the examination that helped the specialists for getting the solid results of
the exploration. There are different kinds of information investigation strategies, for instance,
measurable, elucidating content, etc. For this paper, the specialists utilized just clear content
investigation alongside the SPSS technique. The creators contended that SPSS is a change based
procedure that is reasonable for finding the suitable results of the examination [9]. Accordingly,
the creators announced that the usage of every one of these techniques bolstered to keep up the
progression of information and acquiring the powerful direct related toward the ERP.
Findings and results of the paper
The researchers found that ERP schemes have been utilized in assimilating info and accelerating
their distribution across the business communities. ERP has the potential to solve complex
situations and help companies for improving their performance effectively [10]. This research
shows the importance of ERP systems in performance measurement. The researchers adopted a
quantitative balanced scorecard process that helped for finding reliable data related to the ERP
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systems. it is found that ERP evolution model delivers an objective strategy in order to measure
both the performance level and its significance to the high tech firms [9].
Issues highlighted
The writers contended that business integration is one of the major problems linked with the
companies that may affect the overall performance of the developed systems. It is highlighted
that the key issue linked with the ERP system is that it cannot measure the effectiveness that the
system impact on the developed firms. Moreover, the business environment is divided by a large
uncertainty thus the procedure of ERP framework include various issues that reduce the
performance of the business communities [8]. The investigators found that the ERP system
produces various problems in the decision-making process due to which the companies are not
able to adopt such kind of system in the businesses.
Conclusion of the paper
The authors concluded that the ERP system has the ability to control and handle the performance
of the business communities effectively. The utilization of ERP framework may help the
companies to reduce complex situations and enhance the overall effectiveness of the business.
This research analyzed and highlighted the advantages and importance of ERP systems in the
context of business. It is identified that the ERP system performance measurement can be
analyzed as a multiple criteria decision-making issue. This paper is pertinent to the Unit where
the researchers highlighted each and every point related to the ERP system that may help for
better analyzing the significance of ERP systems.
Conclusion
This paper shows the major contribution of ERP systems in the business communities and also
reviewed their benefits towards organizational performance. It may be concluded that the ERP
system is capable to enhance organizational performance and reduce the problems faced by the
companies. This research also investigated and evaluated an article related to the ERP system
and ERP framework. The findings of this paper show the positive points relevant to the ERP
system and the researchers also included the viewpoints of other investigators in order to
enhance the effectiveness of the paper.
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References
1. Y.C., Shen, P.S. Chen and, C.H., Wang, “A study of enterprise resource planning (ERP)
system performance measurement using the quantitative balanced scorecard
approach,” Computers in Industry, vol. 75, no. 6, pp.127-139, 2016.
2. R., Seethamraju, “Adoption of software as a service (SaaS) enterprise resource planning
(ERP) systems in small and medium-sized enterprises (SMEs)," Information systems
frontiers, vol. 17, no. 3, pp.475-492, 2015.
3. H., Altamony, Z., Al-Salti, A. Gharaibeh and, T., Elyas, “The relationship between
change management strategy and successful enterprise resource planning (ERP)
implementations: A theoretical perspective,” International Journal of Business
Management and Economic Research, vol. 7, no. 4, pp.690-703, 2016.
4. A.S., Shatat, “Critical success factors in enterprise resource planning (ERP) system
implementation: An exploratory study in Oman,” Electronic Journal of Information
Systems Evaluation, vol. 18, no. 1, p.36, 2015.
5. A., Tarhini, H., Ammar, T. Tarhini and, R.E., Masa’deh, “Analysis of the critical success
factors for enterprise resource planning implementation from stakeholders’ perspective:
A systematic review,” International Business Research, vol. 8, no. 4, pp.25-40, 2015.
6. A.G., Chofreh, F.A., Goni, S., Ismail, A.M., Shaharoun, J.J. Klemeš and, M.,
Zeinalnezhad, “A master plan for the implementation of sustainable enterprise resource
planning systems (part I): concept and methodology,” Journal of cleaner production, vol.
136, no. 6, pp.176-182, 2016.
7. B., Aslan, M. Stevenson and, L.C., Hendry, "The applicability and impact of Enterprise
Resource Planning (ERP) systems: Results from a mixed-method study on Make-To-
Order (MTO) companies," Computers in Industry, vol. 70, no. 6, pp.127-143, 2015.
8. C.J., Costa, E., Ferreira, F. Bento and, M., Aparicio, “Enterprise resource planning
adoption and satisfaction determinants,” Computers in Human Behavior, vol. 63, no. 6,
pp.659-671, 2016.
9. D., Fernandez, Z. Zaino and, H., Ahmad, "An investigation of challenges in Enterprise
Resource Planning (ERP) implementation: The case of the public sector in Malaysia,"
International Journal of Supply Chain Management, vol. 7, no. 3, pp.113-117, 2018.
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10. D.A., Almajali, R.E. Masa'deh and, A., Tarhini, "Antecedents of ERP systems
implementation success: a study on the Jordanian healthcare sector," Journal of
Enterprise Information Management, vol. 29, no. 4, pp.549-565, 2016.
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