Organizational Change Management Research Paper 2022

Running head: ORGANIZATIONAL CHANGE MANAGEMENT 1
Organizational Change Management
Name
Institution
Organizational Change Management

ORGANIZATIONAL CHANGE MANAGEMENT 2
Level 3: Basic Assumptions
Basic Assumptions is the last level in Edgar’s theory. According to this level, the culture
of organization can be influenced by the underlying assumptions held by the organization. Apart
from having the tangible, conspicuous, and conscious goals, an organization must have certain
unconscious assumptions. The assumptions are regarded as unconscious because they are hidden
and cannot be seen. This is exactly what happens at to Amazon.
Amazon has some basic unconscious assumptions that are disguised and cannot be seen
or felt by the employees or the other stakeholders within the organization. However, these are
perceptions, feelings, and thoughts held by the individual within the company. The basic
assumptions that are derived from the company’s culture include team work, partnership,
empowerment, innovation, positive customer-experience, and inclusivity. These are the
assumptions that are guiding the company and its employees. The company expects all its
stakeholders to put these assumptions into practice (Hornstein, 2015). For example, Amazon
wants the employees to be team players who are ready to partner with one another and work
together. Everything in Amazon is done in groups. That happens because the company believes
in inclusivity and collaboration (Snihur, 2018). Amazon also expects the workers to be
innovative because it is the only way through which they can meet the demands of the modern-
day customers.
Indeed, Amazon has become successful because of its organization culture. The emphasis
of the company on collaboration, customer satisfaction, and innovation has made it to be the
great company it is today. Team work, partnership, empowerment, innovation, positive