Importance of Conflict Management in Enhancing Working Environment

Research Project

Table of Contents
Table of Contents.............................................................................................................................2
Title of research: “To identify the importance of conflict management in order to enhance the
working environment of St. Pancras Renaissance hotel, London”. A case study of St. Pancras
Renaissance hotel, London..............................................................................................................3
Introduction of the research:............................................................................................................4
Background of the research....................................................................................................4
Statement of the research........................................................................................................4
Aim of the research:...............................................................................................................5
Objectives of the research......................................................................................................5
Questions of research.............................................................................................................5
Purpose and scope of the research:.........................................................................................5
Rationale for the research topic:.............................................................................................5
Gantt chart and Work breakdown structure:..........................................................................6
Literature Review.............................................................................................................................8
The need of conflict management in an organisation.............................................................8
The relation between employee relation and conflict management.......................................8
Need for positive work environment in St. Pancras Renaissance Hotel, London..................8

Title of research: “To identify the importance of conflict management in order to enhance the
working environment of St. Pancras Renaissance hotel, London”. A case study of St.
Pancras Renaissance hotel, London