CONTENT Introduction Research aim and objectives Research Questions Research Methodology Findings Conclusion and recommendation
INTRODUCTION Equality and diversity at workplace refers as the presence ofculturallydiverseemployee’swhoenjoyingequal opportunities irrespective to their gender, colour, race, religion etc. There is huge importance of this concept within an organisation or at workplace for the attainment of positive growth. This builds the trust of employees over the practices of management where they work with high level of engagement and motivation
RESEARCH AIM AND OBJECTIVES Research Aim: Main aim of this research project is “To analyze the negative influence of communication gap within management of cultural diversity at workplace”. A study onUnilever. Research Objectives Toidentifytheimpactofcommunicationgapoverperformanceand productivity of Unilever. To analysis the ways for managing cultural diversity in the workplace of Unilever. To determine the relationship between communication gap and management of cultural diversity at workplace of Unilever.
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RESEARCH QUESTIONS Howcommunicationgapimpactonbusiness performance and productivity of Unilever? What are the ways that may be apply by Unilever for managing cultural diversity in the workplace? What are the relationship between communication gap and management of cultural diversity at workplace of Unilever?
RESEARCH METHODOLOGY Forgatheringprimarydata,questionnaireismore appropriate and valuable source that will be applied withinaninvestigation.Ontheotherside,for collectingsecondarydataaboutthecurrentstudy, books,magazines,publicationstudy,journalsetc. sources has been followed for literature review.
RESEARCH FINDINGS Q1) Do you have knowledge about the communicationgapincontextofan organisation? Frequency a). Yes30 b). No20
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CONTINUE Q2) Whatare the mainreasonbehind increasingcommunicationgapat workplace of Unilever Plc? Frequency a). Improper body of language or tone16 b). Mistrust among employees14 c).Lackofcommunicationsystemor channels 20
CONCLUSION Fromtheabovementionedinformation,ithasbeen concluded that communication gap is major and negative impact on an organisation while management of cultural diversity in the workplace. There are various causes behindincreasingofcommunicationissuesinthe organisation such as mistrust among workers, improper bodylanguageetc.Thesehavenegativeimpacton business by increased high employee turnover, reduced customers satisfaction and many more.
RECOMMENDATION Instructive communication:Some of the maximum vital thoughtssharedwithemployeesrelatetoprocess features and employer expectations. Two-way street:Reducing the communication gap at work Unilever Plc must starts with sincere discourse; furnishingtwo-mannermachineforstaffersand managers to percentage thoughts.