Issues arise due to communication gap while managing cultural diversity at workplace

Research Project

Table of Contents
TASK 1.......................................................................................................................................................3
P1 Research proposal that clearly defines a research question or hypothesis..........................................3
P2 Research methods and conduct primary and secondary research........................................................4
TASK 2.......................................................................................................................................................6
P3 Primary and secondary research using appropriate methods..............................................................6
P4 Appropriate analytical tools to analyze research findings and data....................................................7
REFERENCES..........................................................................................................................................11

TITLE: Issues arise due to communication gap while managing cultural diversity at workplace.
TASK 1
P1 Research proposal that clearly defines a research question or hypothesis
Background of Research
Equality and diversity is concerned with promoting the equality of opportunities and
make workplace free from the discrimination. It is presence of the culturally diverse staff
members which enjoying the equal opportunities regardless of gender, race, color and religion.
This concept is very important for positive development within a company or at work. It builds
confidence of employees in management practice, where they are committed and motivated to
work (Amjad and et. al., 2018.). Legal and General is multinational financial services firm and
this was founded in year 1836. Its services involve lifetime mortgages, life insurances, pensions
and investment management. From the cultural diversity, there is communication issue arise. It
develops the misunderstanding among the staff members at workplace.
Rationale of Research
Research Aim
“To identify the issues arise due to communication gap while managing cultural diversity
at workplace”. A study on Legal and General.
Research Question
What are the issues arise due to communication gap while managing cultural diversity at
workplace?
Research Objectives
 To examine influence of communication gap on organizational performance.
 To determine issues arise due to communication gap while managing cultural diversity at
workplace.
 To identify the different ways adopted through Legal and General for minimizing the
communication gap at workplace.
LITERATURE REVIEW

This part of research plays necessary role in collection of comprehensive information
based on the research subject. This is primarily part of the secondary method, in which
knowledge from the perspective of different writers is gathered. This comprises numerous
sources including books, magazines, journals etc. All of these help to achieve reliable and
authentic results that also improve the success and validity of whole research. It is an effective
and necessary in helping researcher to search research differences in the previous studies. Some
research activities are beneficial for researchers to tackle these study gaps effectively.
Influence of communication gap on organizational performance
Issues arise due to communication gap while managing cultural diversity at workplace
Different ways adopted through Legal and General for minimizing the communication gap at
workplace
P2 Research methods and conduct primary and secondary research
An efficient part of research methodology is the collection and analysis of trustworthy
information concerning the study. This methodology facilitates I n this analysis section, various
techniques and methods used in order to analyze the relevant data or information on current
subject were included. In doing the research methodology, research onion has been used.
Research onion was developed through Saunders et al. (2007). This illustrated stages which
should be covered while developing an investigation (Aoyama, Hoshika and Honda, 2018).
Various layers included in research onion mention below:
Research philosophy- It is an essential element in the research methodology. There are
various forms of research philosophy but there are two philosophies which are the positivism and
interpretivism philosophies. Both consider effective kinds of research philosophy, but only
positive philosophy is used in an ongoing investigation. Primary reason for using the philosophy
of positivism as this will help researcher to gather and evaluate quantitative information by
taking less time. Another research philosophy is interpretivism, which is not correct to collect
data on the current topic because this takes more time and needs information in the form (Barak,
2016).