Role of Customer Service in Maximizing Sales and Profitability

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Added on 2022/12/15

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AI Summary

This research project aims to understand the role of customer service in maximizing the sales and profitability of a business enterprise. It focuses on Boots Plc, a leading British Health and beauty retailer pharmacy chain in the UK. The research includes theoretical perspectives, research methodologies, data collection methods, and ways to overcome poor customer service. The importance of customer service, challenges faced, impact of poor customer service, and ways to overcome it are discussed.

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Role of Customer Service in Maximizing Sales and Profitability

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