NHS Staff Effectiveness and Mental Health Care

This assignment examines the effectiveness of NHS staff in providing mental health care services, including their ability to cure mental illnesses and promote collaborative care. It also discusses the importance of quality control mechanisms and the impact of stigma on help-seeking behavior. The assignment references various research studies on community life for the mentally ill, including a multiple-city RCT of housing first with assertive community treatment.

RESEARCH
PROJECT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Q.1 Research proposal with formulation of research project outline specification(1.1). ...........1
1.5 Appropriate plan and procedures for agreed research specification plan.............................2
TASK 2 ...........................................................................................................................................3
Q.1 Identification of factors to research project selection(1.2)...................................................3
Q.2 Research project specification and match resource effectively and undertake research
investigation with agreed research specification.........................................................................4
1.3 Critical review of key references..........................................................................................4
1.4 Draw effective research specification...................................................................................5
2.1 Matching of resource to hypothesis and research questions.................................................6
2.2 Undertaking of the research project investigation with agreed specification. .....................6
Q.3 Recording and collate appropriate relevant data and analyse research project
specification. ..............................................................................................................................7
2.3 Recording of the data............................................................................................................7
3.2 Interpretation and analyse results in terms to research specification..................................10
3.3 Recommendation and justification for further consideration..............................................15
Q.4 Provide the appendix..........................................................................................................15
TASK 3..........................................................................................................................................16
Q.5 Formate and appropriate media to present outcomes of research......................................17
4.1 Appropriate media presentation..........................................................................................17
REFERENCES..............................................................................................................................18

Topic- To explore the perception and experiences of Health and Social Care professionals
towards delivering care to patients suffering from mental illness- A study on National Health and
Service (NHS).
INTRODUCTION
Health and social care is one of most large and diverse sector which encompasses the
wide range of services as child care, mental ill services to patients and community health service
etc. In this term, this sector is responsible for monitoring and improvement in the quality of
services by providing better education and development to medical professionals (Abel-Smith
and Titmuss, 2016).
The present report is based on the activities of National Health and Service sector. It is
publicly funded health care unit and provide care services to all UK based citizens. The object of
Health and social service is to provide comprehensive heal and rehabilitation service for
prevention and ways to cure disease. The report is based on exploring the impact of Health and
Social Care Provision to service Users with a mental illness. It is need to be done in order to
provide good and effective care to patients.
This organisation is taking initiatives to improvised health and well being of patients.
With help of professionalism staff, innovation and excellence care to patients can be provided
(Anderson and Thornley, 2014). The one of the main aim is to perform its core functions
expertly so its value can be enhanced.
TASK 1
Q.1 Research proposal with formulation of research project outline specification(1.1).
Introduction- The present report is based on Health and Social care services of National
Health and services sector. The main object of National health and social care service is to bring
improvement in quality care to patients. The staff of medical professional must have qualities as
self esteem, confidence and patience to treat mental disabled patients. With help of hiring skilled
labour workforce the effective care to patients can be delivered. In addition to this, there are
several challenges and improving patient care has become priority for the all health care
providers ( “IBlackwell, Lucas and Clarke, 2014). Thus, lack of appropriate services for the
people with disabilities has significant impact acts as barrier to heath care.

Aim-
To explore the perception and experiences of Health and Social Care professionals towards
delivering care to patients suffering from mental illness- A study on National Health and Service
(NHS).
Objectives
 To determine the concept of Health and social care provision.
 To evaluate the services which are delivers by NHS to its service users.
 To explore professional perception of delivering collaborative mental health care services
to mentally ill patients.
 To recommend ways to create sustainable working environment to promote Health and
Social care Services of NHS.
1.5 Appropriate plan and procedures for agreed research specification plan.
The appropriate plan is need to be framed so appropriate action towards each activities
can be taken on time.
Activity 1th Week 2nd
Week
3rd
Week
4th
Week
5th Week 6th
Week
7th Week 8th
Week
Find
researc
h Topic
Literat
ure
Review
Draftin
g of
method
ology
Finish
Propos

al
Design
questio
n and
pilot
researc
h
Carry
out &
Record
Researc
h
Data
Analysi
s and
Making
Graphs
Discuss
ion and
Conclu
sion
Final
Report
Editing
&
Comple
tion

TASK 2
Q.1 Identification of factors to research project selection(1.2)
Research project selection- The main purpose behind selection of accessing the impact
of Health and Social Care professionals towards delivering care to patients suffering from
mental illness. To identify this number of core strategics will be formulated so that mental illness
of an employee can be prevented. It will be helpful in order to provide excellent services to
patients (Dixon-Woods and et.al., 2013). With help of choosing this research project perception
and experience of medical health care professional can be determined. The various measure can
be known which helps to deliver quality care to mentally disabled patients. With help of
providing effective care the health condition of an patients can be improvised. I have selected
this project to develop my depth understanding about the practices of medical professionals in
providing good care to patients. This is vast topic and it is helpful to gain the depth insight about
providing effective mental health care service to patients. I want to gain depth information about
the uses of medication to reduce mental symptoms among person.
Q.2 Research project specification and match resource effectively and undertake research
investigation with agreed research specification.
1.3 Critical review of key references.
With help of literature review the depth information about the topic of research can be
determined. It can be conducted in below context as are-
The concept of Health and social care provision of NHS-
The NHS is the entity which provides quality care to the patients. Health care means the
services which will be provided to maintain and improve the health condition of the people whoa
re suffering from harmful disease. According to the view of Dixon-Woods and et.al., (2013)
it can be defined that NHS also generates the income and it also provide social care treatment to
the employees. Thus, health care means the services which is need to be provided for providing
the effective care so that health condition of an individual can be improvised. As per the views of
Fairweather, Sanders and Maynard, (2017), health and social care provision defined as provision
of social work, personal care, protection with support services to adults and children. This is
because, each person has different needs which arising from illness, disability, old age, poverty,
etc. Along with this, statutory care sector also provide formal care services which delivered by

National Health Care, education and early years services consider by local authorities. On the
other hand, Follette and Cummings, (2016) stated that provision of health and social care
consider in act of parliament. This is because, it assists to focus on services that are available
from health and social care providers. It is generic term that used and refer in the whole
healthcare provision infrastructure, public and private sector. NHS treating illness, hospital can
help to create step change in health as well at the same time contributing to reduction in health
inequalities, through promoting health awareness in patients , families, visitors and staff. In 2008
NHS boards supports “ implement specific promoting actions on smoking, alcohol programme”.
NHS national health promotion includes many different internal programs such as: Change 4 life,
NHS life check, Alcohol Focus UK, NHS health and so many to aware the people about health
issues. Health and social care promotions with participants include nurse practice, NHS
executives, health academics and patient representatives. A pro-active approach of health
promotion assesses what quality of care are measured.
The services which are delivers by NHS to its service users
According to the point of Clement, Schauman and Thornicroft, (2015), there are several
kinds of services delivers by NHS to their service users. They regulate quality on sustainable
basis to maintain and solve serious difficulties regarding mental issues. NHS promotes quality
and efficiency to make right choice through competitive results will be attain successfully. NHS
consider common services that provided to patient as emergency case. There are different
general practitioners or dental services provided to explore each services which expect from
NHS. Beside this, Aubry, Goering and Tsemberis, (2015) argued that urgent and emergency
care, pharmacy services, GP services, etc. must be provided by the selected enterprise. In order
to deal with several numbers of patients. In GP services, first point is to contact with many
patients together. It helps to offer information about NHS GP services. Furthermore, dental
services for dental appointment also must be taken with advice so that treatment will be provide
accordingly.
Professional perception of delivering collaborative mental health care services to mentally ill
patients
As per the views of Fairweather, Sanders and Maynard, (2017), NHS consider guidance
regarding mental health services in England. It assists to consider tips for parents and young
generation people with comprehensive glossary of services and teams. In term of hospital

services, it can be stated that right health care centre must be selected in consent to treatment and
aftercare. In respect to consider mental services, NHS must concentrate to deliver services.
1.4 Draw effective research specification.
In this, effective investigation will be carried out in order to get the depth information and there
are number of research methodologies which will be conducted in below context as are-
Research philosophies- It enables for the researcher to get the depth information about research
topic. In this two kind of techniques will be adopted as are interpretivism and positivism. Thus,
to carry out research topic researcher will make the use of both techniques as are interpretivism
and positivism.
Research design- In order to gather the systematic information there will be of research design
as are experimental, descriptive and exploratory. In this, it can be said that researcher will make
the use of descriptive research design.
Research approach- In this, there two approaches will be carried out as are inductive and
deductive. Thus, inductive approach will be carried out the as to have information in broad
manner. On the other hand deductive approach will be work as to flow the information ion
generalised to broad manner. To carry out the present research descriptive research design will
be used.
Data collection- There are two kind of techniques as are primary and secondary. With help of
primary first hand information will be gathered and it can be done with help of questionnaire
basis. On the other hand, secondary research will undertake with media, books and journals.
2.1 Matching of resource to hypothesis and research questions.
In the present assignment, the researcher has distinguished the number of factors and
procedure which can impact the mental illness of patients. There are the techniques which si
need to be taken so it can effectively lead entire research. IN this each information which are
impacting the customers are need to be examined carefully. With help of it impact of
experienced medical professionals can be determined and depth survey can be undertaken. The
all the information will be breakdown in the information subject and graphs.
2.2 Undertaking of the research project investigation with agreed specification.
It will be conducted in order to get the depth information about the research topic in order
to get the depth knowledge. It will be discussed in following manner as are-

Research philosophies- It is one of effective terms and it is assistive to define the process which
helps to get the depth information. It is belief which helps to collect the data in which effective
phenomenon of the study should be gathered. It can be defined with help of source, nature and
development of knowledge (Abel-Smith and Titmuss, 2016). In order to carry out the activities
of the research effectively the data about the phenomenon is need to be collected, analysed and
used so that specific research can be gathered. Furthermore, there are two techniques of research
philosophies as are Interpretivism and positivism. In order to determine the health care services
with regard to mentally disable patients. In addition to this, it can be said that addressing the
philosophy effectively will involves being aware and formulating the beliefs and assumption
effectively.
Research design- The research design is one of systematic approach which will be used by the
researcher to collect the scientific study. Thus, there are namely, exploratory, descriptive and
explanatory etc. To determine the implication of expert health professionals on mental illness of
patients, descriptive research design will be adopted. It helps to constitutes things as collection,
measurement and analysis of data (Hart and et.al., 2015).
Research approach- It can be determined in the two group as are inductive and deductive. In
this, inductive approach will work as to condense raw textual data in brief summary and format.
On the other hand, deductive approach will work as to develop research questions to narrowed
down the scope of study. With implication of inductive approach broad generalisation of health
care provision of NHS can be determined.
Data collection- It can be defined in two manner as are primary and secondary. In the primary
approach first hand information will be gathered with help of questionnaire basis. For secondary
method book media and television sources will be adopted (Dixon-Woods and et.al., 2013).
Data analysis- There are two method as are qualitative and quantitative. There are many ways as
are cleaning, code and transmission etc. With help of it, effective conclusion can be drawn.
Sampling- In this, there are two method as are probabilistic and non-probabilistic. To determine
the impact of mental illness of patients probabilistic sampling method will be used.
Ethical issues- In this confidentiality of information is need to be protected. Thus, Unauthorized
access to data is need to be restricted.

Q.3 Recording and collate appropriate relevant data and analyse research project specification.
2.3 Recording of the data
Theme 1: NHS provides quality care services to their patients
Do you think NHS provides
quality care to patients. Frequency %
Yes 18 90.00%
No 1 5.00%
May be 1 5.00%
Total 20 100.00%
Theme 2: NHS have effective health care professional team to cure mental illness of patients
Does NHS have effective health
care professional team to cure
mental illness of patients. Frequency %
Yes 17 85.00%
No 2 10.00%
May be 1 5.00%
Total 20 100.00%
Theme 3: NHS have skilled labour workforce to treat employees
Is NHS have skilled labour
workforce to treat employees. Frequency %
Yes 16 80.00%
No 2 10.00%

May be 2 10.00%
Total 20 100.00%
Theme 4: Experienced health care professional team of NHS can able to cure mental illness
Do You believe experienced
health care professional team of
NHS can able to cure mental
illness. Frequency %
Yes 15 75.00%
No 3 15.00%
May be 2 10.00%
Total 20 100.00%
Theme 5: NHS adopts the quality control mechanism tool
Does NHS adopts the quality
control mechanism tool. Frequency %
Yes 14 70.00%
No 3 15.00%
May be 3 15.00%
Total 20 100.00%
Theme 6: NHS promotes collaborative mental health care services to mentally ill patients

Is NHS promotes collaborative
mental health care services to
mentally ill patients. Frequency c
Yes 19 95.00%
No 1 5.00%
May be 0 0.00%
Total 20 100.00%
Theme 7: Yes, Staff of NHS are effective trained to treat patients effectively
Do you think staff of NHS are
effective trained to treat patients
effectively. Frequency %
Yes 16 80.00%
No 3 15.00%
May be 1 5.00%
Total 20 100.00%
3.2 Interpretation and analyse results in terms to research specification.
Theme 1 NHS provides quality care services to their patients

Interpretation: In order to focus on the above graph, it can be stated that there are 18
respondents said that NHS provide quality care services to their patients. Furthermore, there is
one person said that NHS not provide quality care services to their patients. Remaining one
person stated that the company can be provide quality care services to their patients.
Theme 2 NHS have effective health care professional team to cure mental illness of patients
Yes No May be
0
2
4
6
8
10
12
14
16
18
20
18
1 1
Frequency

Interpretation: In the present graph, it can be said that 17 respondents said that NHS have
effective health care professional team to cure mental illness of patients. Furthermore, there are 2
people said that they may be provide effective services with health care professional team.
Theme 3 NHS have skilled labour workforce to treat employees
Yes
No
May be
0 2 4 6 8 10 12 14 16 18
17
2
1
Frequency

Interpretation: In the present graph, it can be stated that there are 16 respondents said that NHS
have skilled workforce to treat their patients. However, 2 respondents not support this element.
Remaining 2 people said that may be NHS have skilled workforce.
Theme 4 Experienced health care professional team of NHS can able to cure mental illness
16
2
2
Yes
No
May be

Interpretation: In the present graph, it can be said that 15 respondents said that experienced
health care professional team of NHS able to cure mental illness easily. There are 3 respondents
not supporting it because, all people have not professional guts.
Theme 5 NHS adopts the quality control mechanism tool.
Yes No May be
0
2
4
6
8
10
12
14
16 15
3
2
Frequency

Interpretation: In the present graph, it can be stated that there are 14 respondents said that NHS
adopts quality control mechanism tool to provide effective mental care services. There are 3
respondents said that NHS adopt quality control mechanism tool. Remaining 3 people said that it
cannot be said that NHS adopt quality control mechanism tool or not.
Theme 6 NHS promotes collaborative mental health care services to mentally ill patients
Yes
No
May be
0 2 4 6 8 10 12 14 16
14
3
3
Frequency

Interpretation: In the present graph, it can be said there are 19 respondents favour that NHS
promotes collaborative mental health care services towards mentally ill patients. There is one
respondent said that NHS not promote collaborative mental health care services towards their
patients.
Theme 7 Staff of NHS are effective trained to treat patients effectively
Yes
No
May be
0 2 4 6 8 10 12 14 16 18 20
19
1
0
Frequency

Interpretation: In the above graph, it can be stated that there are 16 respondents said that NHS
consider effective training towards their staff members to treat patients effectively. In this regard,
there are 3 respondents said that NHS is not effective in term of treating patients. Remaining 1
candidate said that may be NHS effectively trained their patients effectively.
3.3 Recommendation and justification for further consideration.
In order to explore the impact of perception and experiences of Health and Social Care
professionals towards delivering care to patients suffering from mental illness and to create
sustainable working environment following recommendation will be addressed as are-
1. The NHS should adopt technological advancement so that quality care to patients can
provide.
2. To improvise the treatment of mental disabled patients the strategy is need to be taken as
permanent education of the all mental health care professionals.
3. The NHS should hire the experienced health professional so that they can provide care
which can cure mental illness to patients.
Q.4 Provide the appendix
Appendix
1. Do you think NHS provides quality care to patients.
 Yes
16
3
1
Yes
No
May be

 No
 May be
2. Does NHS have effective health care professional team to cure mental illness of patients.
 Yes
 No
 May be
3. Is NHS have skilled labour workforce to treat employees.
 Yes
 No
 May be
4. Do You believe experienced health care professional team of NHS can able to cure
mental illness.
 Yes
 No
 May be
5. Does NHS adopts the quality control mechanism tool.
 Yes
 No
 May be
6. Is NHS promotes collaborative mental health care services to mentally ill patients.
 Yes
 No
 May be
7. Do you think staff of NHS are effective trained to treat patients effectively.
 Yes
 No
 May be

TASK 3
Q.5 Formate and appropriate media to present outcomes of research.
4.1 Appropriate media presentation.
Enclosed in PPT.

REFERENCES
Books and Journals
Fairweather, G.W., Sanders, D.H. and Maynard, H., 2017. Community life for the mentally ill:
An alternative to institutional care. Routledge.
Follette, W.T. and Cummings, N.A., 2016. Psychiatric Services and Medical Utilization in a
Prepaid Health Plan Setting II. In Psyche’s Prophet (pp. 47-59). Routledge.
Clement, S., Schauman, O. and Thornicroft, G., 2015. What is the impact of mental health-
related stigma on help-seeking? A systematic review of quantitative and qualitative
studies. Psychological medicine. 45(1). pp.11-27.
Reisner, S.L., Vetters, R. and Mimiaga, M.J., 2015. Mental health of transgender youth in care at
an adolescent urban community health center: a matched retrospective cohort study.
Journal of Adolescent Health. 56(3). pp.274-279.
Aubry, T., Goering, P. and Tsemberis, S., 2015. A multiple-city RCT of housing first with
assertive community treatment for homeless Canadians with serious mental illness.
Psychiatric Services. 67(3). pp.275-281.
Abel-Smith, B. and Titmuss, R.M., 2016. The cost of the national health service in England and
Wales. Cambridge University Press.
Anderson, C. and Thornley, T., 2014. “It’s easier in pharmacy”: why some patients prefer to pay
for flu jabs rather than use the National Health Service. BMC health services
research, 14(1), p.35.
Blackwell, D.L., Lucas, J.W. and Clarke, T.C., 2014. Summary health statistics for US adults:
national health interview survey, 2012. Vital and health statistics. Series 10, Data from the
National Health Survey, (260), pp.1-161.
Dixon-Woods, M. and et.al., 2013. Culture and behaviour in the English National Health
Service: overview of lessons from a large multimethod study. Quality and Safety in Health
Care, pp.bmjqs-2013.
Hart, O.R., and et.al., 2015. A study of National Health Service management of chronic
osteoarthritis and low back pain. Primary health care research & development, 16(2),
pp.157-166.