Discrimination and Cultural Diversity in Organizations: A Case Study on TESCO, Kingston Branch

This research project focuses on studying and investigating the practices of discrimination and cultural diversity in organizations, with a case study on TESCO, Kingston Branch. The aim is to examine concepts of equality and diversity, analyze workplace diversity, evaluate challenges faced by employees, and analyze the role of HR in resolving issues. The research uses qualitative methods and includes a literature review, Gantt chart, and WBS.

Research Project

1.TOPIC:
“ To study and investigate the various practices of discrimination and cultural diversity
which has an effect on the organisation” .
2. INTRODUCTION
Workplace Discrimination & cultural diversity play a very important role in every
organisation and it is necessary that opportunities are provided to every individual. Motive
working environment is very helpful in creation of fair job opportunities. It is also a very
essential tool which is used to assist employees and helping them in creation of a positive
working environment for them. Tesco, Kingston Branch is the chosen organisation for this
report. It is a British multinational retail store and its headquarters are located in England,
United kingdom. There are various topics discussed which are related with aim & objective of
research with regards to diversity & equality practises. Gantt chart, WBS are also explained in
a detail manner which is being adopted by the researcher to get positive outcomes from this
research.
3. Research Aim:
“ To study and investigate the various practices of discrimination and cultural
diversity which has an effect on the organisation” A case study on TESCO, Kingston
Branch.
Research objectives:
 To examine the concepts of equality and diversity.
 To analyse the workplace diversity for permitting all kinds of employees from various
caste, creed and race.
 To evaluate the challenges employees are facing due to workplace discrimination and
cultural diversity.
 To analyse the role played by Human Resource Department in resolving the various
issues related to discrimination and cultural diversity.
Questions of research
 What do you understand basically from various diversity and equality practises in

organisation?
 What are various issues which are related to gender pay gap, cultural diversity &
differences flourishing in the organisation?
 What are ways in which human resource department can manage issues related with
gender pay and negative impact on organisation?
4. Literature review
Concept of Equality & diversity at workplace
According to view of Angel Sharma (2016) practises related to Diversity & equality
have become a integral part of all organisation. It is important for every company to provide
equal opportunity to all the staff members as it affect positively on the performance of
employees and build good brand image in market. It also assist companies to retain their
employees for longer time frame and achieve objectives in an effective manner.
To analyse the workplace diversity for permitting all kinds of employees from various caste,
creed and race.
According to Jansen, ottem & Van der Zee, (2105) one of the biggest challenges that
companies faces nowadays is workplace discrimination. It affect on the ability of an
organisation to gain competitive edge from its rivals. In order to decline the level of workplace
discrimination, companies conduct improvement and training program in order to instruct
employees as well as higher authorities to treat workers in a good and equivalent way.
Challenges employees are facing due to workplace discrimination and cultural diversity
According to Ozeren, (2014) Workplace discrimination affect on the growth as well as
development of an organisation. The different challenges that companies face due to
workplace discrimination & cultural diversity are decline in profitability level, increase in
absenteeism rate, development of negative attitude and may more. All these affect negatively
on the performance of an organisation due to which their objectives is not achieved within
given time period.

5. Gantt chart & WBS
WBS is a process which is used by researcher so that they can reduce the
complications which is used for braking down of the task into smaller parts and then
attainment of objectives in a more effective manner.
Gantt-chart:
It is a graphical representation being adopted by researcher so that segment can be
done based on various activities. This is very helpful in investigator in attainment of objectives
in a appropriate manner. This is a graphical representation which has information both in
horizontal axis and vertical axis. It is method which is used by researcher so that overall of
the project can be tracked.

6. Quantitative method and qualitative method
For completion of research in an appropriate manner it is very important for researcher
that they have to adopt some techniques which can help them in completion of researcher in
collection of information in a better way.
Primary research: It can be said that this is a made of collecting information from a
completely new source. There are various methods included in this which includes interview,
observation, survey and many others. This is a method which can be used in collecting
information which is authentic and reliable as this is the first hand information which I
collected by the investigator.
Secondary research: This is also a method of collecting information by researcher

from secondary sources such as newspaper, magazines, websites, online sites etc. this is a cost
effective method of collecting information. Sometimes this information may not be that re
In present research both secondary & primary method is used by researcher, in primary
one questionnaire is being used for collecting information and there are 30 respondents which
have been chosen . This questions is sent to the staff members TESCO who is working in
Kingston Branch via Email. In case of secondary books, journals and article are considered for
collection of information.
Qualitative research: In this investigation method researcher collects non numeric
information that requirement of investigation can be fulfilled. This includes observation,
group discussions and many such related methods.
Quantitative research: this is a systematic method in which information is collected
and numeric and statistical data is collected. This includes information which is collected from
various online polls, sampling, survey through online mediums and so on.
In this research qualitative method will be used by researcher so that information can
be collected and outcomes can be developed.

REFERNCE
Kirton, G. and Greene, A.M., 2015. The dynamics of managing diversity: A critical approach. Routledge
Wrench, J., 2016. Diversity management and discrimination: Immigrants and ethnic minorities in the EU.
Routledge.
Martinsson, L. and Griffin, G. eds., 2016. Challenging the myth of gender equality in Sweden. Policy Press.
Klein, U., 2016, January. Gender equality and diversity politics in higher education: Conflicts, challenges and
requirements for collaboration. In Women's Studies International Forum (Vol. 54, pp. 147-156). Pergamon.

Research Ethics approval form
All students conducting research activity that involves human participants
or the use of data collected form human participants are required to gain
ethical approval before commencing their research. Please answer all
relevant questions and note that your form may be returned if incomplete.
For further support and guidance please see your respective Unit Tutor:
Before completing this form, we advise that you discuss your proposed
research fully with your unit tutor. Please complete this form in good time
before your research project is due to commence.
Section 1: Basic details:
Project title:
Equality and diversity in the workplace
Student name:
Student ID number:
Programme:11
College Name
Intended research start date:
Intended research end date:
Section 2 Project summary
Please select all research methods that you plan to use as a part of your
project:

 Interviews
 Questionnaires ✓
 Observations
 Use of personal records ✓
 Data Analysis ✓
 Action Research ✓
 Focus Groups
 Others (Please specify) :
Section 3: Participants
Please answer the following questions, giving full details where
necessary.
Will your research involve human participants?
Who are the participants? Tick all that apply:
Ages 12-16: Young people aged: 17-18 Adults ✓
How will participants be recruited (identified an approached)?
Participant will be recruited with quick interview
Describe the processes you will use to inform participants about what
you are doing:
Emails, mobile phone etc., will be used to inform participant
about research.
How will you obtain consent from participants? Will this be written?
How will it be made clear to participants that they may withdraw
consent to participate at any time?
Consent of participants will be obtained in written format. It will be

cleared to them with face to face communication.
Studies involving questionnaires: will participants be given the option of
omitting questions that do not wish to answer?
Yes ✓ No
If no please explain why below and ensure that you cover any ethical
issues arising from this
Studies involving observation: Confirm whether participants will be
asked for their informed consent to be observed.
Yes ✓ No
Will you debrief participants at the end of their participation (i.e give
them a brief explanation of the study)?
Yes ✓ No
Will participants be given information about the findings of your study?
(This could be a brief summary of your findings in general)
Yes ✓ No
Section 4: Data Storage and Security
Confirm that all personal data will be stored and processed in

compliance with the Data Protection Act (1998)
Yes ✓ No
Who will have access to the data and personal information?
Researcher will have access to data
During the research:
Where will the data be stored?
Computer and cloud
Will mobile devices such as USB storage and laptops be used
Yes No ✓
If Yes, please provide further details:
After the research:
Where will the data be stored?
Computer and cloud
How long will the data and records be kept for and in what format?
For 2 years
Will data be kept for use by other researchers? Yes ✓ No
Section 5 : Ethical Issues
Are there any particular features of your proposed work, which may
raise ethical concerns? If so, please outline how you will deal with these:
It is important that you demonstrate your awareness of potential risks
that may arise because of your research. Please consider/address all
issues that may apply. Ethical concerns may include, but are not limited

to the following :
 Informed consent.
 Potentially vulnerable participants.
 Sensitive topics
 Risk to participants and /or researchers
 Confidentiality/anonymity
 Disclosures/ limits to confidentiality
 Data storage and security, both during and after the research
(including transfer, sharing, encryption, protection).
 Reporting
 Dissemination and use of your findings.
Section 6: Declaration
I have read, understood and will abide by the institution’s
Research and Ethics Policy: Yes No
I have discussed the ethical issues relating to my research with
my Unit Tutor:
Yes No
I confirm that to the best of my knowledge:
The above information is correct, and this is a full description of
the ethical issues that may arise in the course of my research
Name: Vasile Claudiu Dutu
Date:28/05/2019
Please submit your completed form to your supervisor and also
attach to the Research Proposal when submitting to Turnitin.