logo

Team Effectiveness Assessment Assignment

   

Added on  2020-01-07

8 Pages1392 Words150 Views
Ensure team effectiveness

TABLE OF CONTENTSintroduction......................................................................................................................................1Project goals, plans and objectives..............................................................................................1Team purpose, roles and responsibilities of team members........................................................1Developing performance plans....................................................................................................2Developing policies and procedures............................................................................................2Motivation among team members...............................................................................................3Project management issues and recommendations......................................................................3Define methods which encourage team members.......................................................................3Open communication processes with all stakeholders................................................................3Communication from line manager/management to the team.....................................................4Conclusion.......................................................................................................................................4References........................................................................................................................................5

INTRODUCTIONTeam management is one of the major requirement for managing a project in an effectivemanner. Every project manager needs to focus on team communication and coordination forachieving team goals and objectives. The current research project is based on ensuring about theteam effectiveness for an ongoing project in an IT project developing company (Dey, Clegg andBennett, 2010). This study will develop a team performance plan and facilitate team cohesion.Including this, it will also comprise appropriate allocation of roles and responsibilities in eachteam member. Further, research will conduct stakeholder analysis in the following paragraphs ofthe report.Project goals, plans and objectivesProject goals:To implement Electronic customer relationship management (ECRM) system in a retailorganization of UK.Plans and objectives:•To select appropriate ECRM system as per the needs and requirements oforganization.•To develop appropriate project plan for implementation of ECRM. •To make appropriate communication between team members for completing differentactivities of project plan.•To complete ECRM project on time and cost. Team purpose, roles and responsibilities of team membersImplementation of ECRM system is the major objective of this project so, major purposeof team is completing each and every activity of project on specific time and cost in effectivemanner. For completing this project organization will require different human resources such asproject manager, technical expert, software engineer, relationship manager and administrativestaff members. Organization and project manager will allocate roles and responsibilities to everyteam member as per their skills and knowledge. So, project manager will have a responsibility ofcompleting entire project in effective manner. Along with this, technical expert and softwareengineer will be accountable for implementing ECRM system in appropriate way including alltechnical fulfilment. Including this, these resources have a responsibility of managing all1 | P a g e

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Implementation of Electronic Customer Relationship Management (ECRM) System for Improving Poor Customer Services of British Telecommunication (BT)
|16
|1062
|230

Project Management
|5
|335
|188

Assignment on Customer Relationship Management
|9
|3125
|242

Electronic Customer Relationship Management
|11
|795
|54

Project Design Implementation and Evaluation
|8
|493
|366

Report on Techniques Used by Cells4Life Company to Introduce ECRM
|16
|3662
|69