This research project should be the continuation from the first research project whici i do it with you.. this is part 2 research project. thank you soo much
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RESEARCH PROJECT PART 2
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Table of Contents CHAPTER 4: DATA ANALYSIS..................................................................................................3 CHAPTER 5: CONCLUSION......................................................................................................20 CHAPTER 6: RECOMMENDATION..........................................................................................20 REFERENCES..............................................................................................................................21
CHAPTER 4: DATA ANALYSIS QUESTIONNAIRE Name: Age: Gender: Address: Contact number: Q1) How would you like to define Artificial Intelligence? a) It is a machine that can work like a human b) It is a system that consists a series of algorithms c) It is a system can be develop and learn Q2) Is Artificial Intelligence helpful in increasing performance of business? a) Yes b) No Q3) Does Artificial Intelligence support or help in implement innovation at workplace? a) Yes b) No Q4) What arebenefits of Artificial Intelligence on the business performance of Virgin Group within the market place? a) Save time and cost b) Enhance sales opportunities c) Increase productivity Q5) What are different elements of Artificial intelligence that are used by Virgin Group for enhancing its revenue and profitability growth? a) Speech Recognition b) Natural language processing c) Intelligent Robots Q6) What are influence of Artificial intelligence on Internal Environment of Virgin Group? a) Employees b) Suppliers 3
c) Customers Q7) What problems faced by Virgin company at the time of executing Artificial intelligence at workplace? a) Need for leadership b) Legal issues c) Ethical challenges d) Autonomous Weapons Q8) Is Artificial Intelligence helpful in increasing effectiveness as well as productivity of an organisation? a) Yes b) No Q9) What are different artificial intelligence technique used through Virgin Group to increase performance and innovation of company? a) Heuristics b) Support Vector Machines c) Artificial Neural Networks Q10) What are the major benefits related with the concept of Artificial Intelligence? a) Lower error rate b) Help in detect fraud c) Logical thinking Q11) What are the disadvantages related with Artificial Intelligence? a) Require lot of money and time b) Expensive storage c) Lesser Jobs Q12) What are the challenges face by organisation during implementation of AI? a) Issue of responsibility b) System effectiveness depend on quality of input data c) Privacy Q13)WhyitisimportanttoutiliseArtificialIntelligenceforimplementinnovationin organisation? a) Help in take better decision 4
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b) Increased productivity c) Automating retail Q14) Which is the most suitable way to use Artificial Intelligence in human resources? a) Talent Acquisition b) Training c) Performance analysis Q15) Any recommendation for Virgin Groups related with concept of Artificial Intelligence. 5
Theme 1: Definition of Artificial Intelligence according to you Q1) How would you like to define Artificial Intelligence?Frequency a) It is a machine that can work like a human25 b) It is a system that consists a series of algorithms10 c) It is a system can be develop and learn15 Interpretation:Artificial Intelligence inculcates certain kinds of inputs that requires dealing with capability of using sensory inputs which helps company in recognising easy methods of resolving problems and issues that are complicated. Whereas the main role of Artificial Intelligence is of dealing with Robotics that assist virgin Group for assembling different parts in a systematic manner. With the help of the graph it can be analysed that 25 out of 50 respondents think AI as a machine which can perform their task as a human. Whereas 10 of them think Artificial Intelligence as a system that constitutes a series of algorithms and Lastly, 15 out of the 30 respondents consider AI as a system that can be utilised for developing and learning process. 6 0 5 10 15 20 25 Column B
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Theme 2: Artificial Intelligence raise performance of business Q2) Is Artificial Intelligence helpful in increasing performance of business? Frequency Yes30 No20 Interpretation:Artificial intelligence is a part of computer science that mainly focusses on developing intelligent machines. Thus, for companies it is playing a crucial role as it is making them advance in terms of technologies. Form the above graph it can be evaluated that 30 out of 50 respondents are saying 'yes' which means that AI is helpful in enhancing the performance of business in any company as Artificial Intelligence is related to highly technical and specialised concept. Whereas 20 of the respondents are saying 'No', which means that they doesn't believe in new technologies and adopting them will not give maximum benefits to firms. 8 YesNo 0 5 10 15 20 25 30 Column B
Theme 3: AI in Introducing innovation at workplace Q3)DoesArtificialIntelligencesupportorhelpinimplement innovation at workplace? Frequency a) Yes40 b) No10 Interpretation:Innovation is very crucial for business operations so as to take it into forward direction. Robotics is an important field that are related to the field of Artificial Intelligence, as it has helped company in proper motion planning and mapping. From the graph that is mentioned above it can be analysed that 40 number of respondents are agreeing with the fact that 'Yes', AI plays an essential role in introducing innovation at workplace and because of this, production process of company is increasing and it is enabling firm in delivering best quality products to its customers. Whereas 10 out of 50 respondents, think that implementing Artificial Intelligence has made process more complicated in understanding by employees. 9 a) Yesb) No 0 5 10 15 20 25 30 35 40 Column B
Theme 4: Benefits of AI on business performance of Virgin Group. Q4) What arebenefits of Artificial Intelligence on the business performance of Virgin Group within the market place? Frequency a) Save time and cost25 b) Enhance sales opportunities10 c) Increase productivity15 Interpretation:Artificial Intelligence is a core part of engineering and it requires access ability to identify the patterns and system in a better manner as it needs supervision that includes classification and numerical regression. From the above graphical representation it can be analysed that 25 respondents think that by applying Artificial Intelligence, Virgin Group is gain a better position at market area and it is increasing its sales and saving time and cost. Whereas 10 out of 50 respondents are agreeing that for companies it has improves it sales opportunities as their products are ready on time as compared with earlier times. Lastly, 15 of respondents are saying that Artificial intelligence has increased its productivity in speculated period of time. 10 a) Save time and cost b) Enhance sales opportunities c) Increase productivity 0 5 10 15 20 25 Column B
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Theme 5: Different elements of AI that is used by Virgin Group for improving revenue and profitability. Q5) What are different elements of Artificial intelligence that are used by Virgin Group for enhancing its revenue and profitability growth? Frequency a) Speech Recognition20 b) Natural language processing10 c) Intelligent Robots20 Interpretation:Maximum number of companies establish their business in order to gain maximum number of profits and sales. For this firm make strategies and plan of action which enterprise can follow so as to et into a better position at market area. Artificial Intelligence is one of the element that helps company in doing so. From the above graph it has been analysed that in term of Virgin Group, 20 respondents are agreeing that speech recognition has helped company in improving its revenues and profitability. This is because of the customer's services firm is providing to consumers. Whereas 10 of the respondents are saying that with the help of natural language processing firm has raised it income. Lastly, as intelligence robot, which is a crucial 11 a) Speech Recognition b) Natural language processing c) Intelligent Robots 0 2 4 6 8 10 12 14 16 18 20 Column B
part of production process of any organisation has played some or the other part in improving the overall production and sales of a company. 12
Theme 6: AI and its influence on internal environment Q6)WhatareinfluenceofArtificialintelligenceonInternal Environment of Virgin Group? Frequency a) Employees15 b) Suppliers10 c) Customers25 Interpretation:Forworkinginabettermanneritisimportantthataneffective environment is provided to employees so that they can work for increasing sales and profitability is increased. Artificial Intelligence is reducing time and cost of entire procedure and it is assistingcompanies in assembling mobile parts in a right and effective way. With the help of graph it has been analysed that respondents think that AI is playing an important role for employees as it is teaching workers difficult and complicated procedure of manufacturing or assembling products. Thus, in terms of suppliers, 10 out of 50 respondents are agreeing that it is giving company maximum benefits as firm is now able to keep a systematic record of buying and selling of items in a speculated period of time.Rest, 25 of the answerer thinks that in terms of customers, company has managed to give effective services and facilities because of which sales 13 a) Employeesb) Suppliersc) Customers 0 5 10 15 20 25 Column B
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is increasing. As a result it is enabling company in providing appropriate environment at workplace. 14
Theme 7: Issues faced by Virgin company while executing AI at workplace. Q7)WhatproblemsfacedbyVirgincompanyatthetimeof executing Artificial intelligence at workplace? Frequency a) Need for leadership10 b) Legal issues10 c) Ethical challenges10 d) Autonomous Weapons20 Interpretation:Company can gain benefits when all plans and strategies are executed effectively. It is not possible that firm always remains in better position for a longer period of time organisation has to go through some or the other complications for which company can have a appropriate strategies already. With the help of this graph it can be evaluated that 10 of the respondents are saying that while executing Artificial Intelligence, company is facing problems related to need of leadership. 10 of the respondents saying for legal issues company is facing problems and this is because of the lack of appropriate data or poor data governance. Other 10 of the answerer are agreeing with the ethical challenges which means that while executing Artificial Intelligence ethical challenges is creating problem as most of the companies 15 a) Need for leadership b) Legal issues c) Ethical challenges d) Autonomous Weapons 0 2 4 6 8 10 12 14 16 18 20 Column B
is AI for the betterment of the company without thinking of the moral values. Rest 20 out of 50 respondents have chosen option of Autonomous weapon which means that AI work as a programmed which can further be used for killing purpose as it doesn't have any kind of emotions like love or hate. As a result it can create problems in executing plans in a better manner. Theme 8: AI and its use in improving effectiveness in terms of productivity of a company Q8) Is Artificial Intelligence helpful in increasing effectiveness as well as productivity of an organisation? Frequency Yes30 No20 Interpretation:Same market situation cannot be there all the time variations can be seen at market area, thus, it is crucial that change in plan must be there on a regular basis according to the situation that is present at market area. After industrial revolution in context with potential it has improved company's performance and growth. This has enable firm in hitting set targets and objectives in given period of time. Therefore, with the help of graph it has been evaluated that 30 number of respondents have chosen 'Yes', which means that Artificial Intelligence has helped company in increasing its productivity and sales because of which Virgin Group has sustain a 16 YesNo 0 5 10 15 20 25 30 Column B
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better position at market area. Whereas 20 of the respondent are not agreeing with the fact and they are saying that 'No', AI is not playing any role in enhancing the productivity level of company and firm is in same position as compared to previous years. Theme 9:Different artificial intelligence technique used through Virgin Group to increase performance and innovation of company. Q9) What are different artificial intelligence technique used through Virgin Group to increase performance and innovation of company? Frequency a) Heuristics15 b) Support Vector Machines25 c) Artificial Neural Networks10 Interpretation:Companies are using Artificial Intelligence and its techniques and its is considered as most promising business applications as it helps firm in resolving potential issues and problems. Virgin Group is using various kinds of intelligence techniquesand according to the graph it has been analysed that 15 number of respondents think that for operating its business firm is using Heuristics technique which is helping Virgin Group in resolving problem through 17 a) Heuristics b) Support Vector Machines c) Artificial Neural Networks 0 5 10 15 20 25 Column B
trial and error method. Whereas 25 of the answerers has chosen option i.e. support vector machines with the help of which company can classify problems according to the categories. Rest 10 of them are saying that it has assisted company in improving artificial neutral networks which is assisting Virgin Group in adapting changes as per the environment and market situation. 18
Theme 10:Major benefits related with the concept of Artificial Intelligence. Q10) What are the major benefits related with the concept of Artificial Intelligence? Frequency a) Lower error rate15 b) Help in detect fraud25 c) Logical thinking10 Interpretation:Fromtheabovementionedgraph,itcanconcludedthatartificial intelligence is beneficial for company to make their entire process systematic. This will contribute in reducing the chances of arising any kind of issues. Virgin group is using artificial intelligence within their business activities to improve their efficiency level. In this 15 people are said that artificial intelligence help in reducing the error rate through which they make their activities more effective. 25 respondents are think that it also helps in detecting any kindof fraud within the process through which company improve their productivity level.Rest 10 of them are give their views that artificial intelligence also beneficial in thinking logical as it support in making overall activities in appropriate manner. 19 a) Lower error rateb) Help in detect fraudc) Logical thinking 0 5 10 15 20 25 Column B
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Theme 11: Disadvantages related with Artificial Intelligence. Q11) What are the disadvantages related with Artificial Intelligence?Frequency a) Require lot of money and time15 b) Expensive storage25 c) Lesser Jobs10 Interpretation:Although Artificial Intelligence provides with maximum benefits but it has some limitations which further creates problem in operating business effectively. Cost of implementing AI is very high which cannot be afforded by most of the companies and it act as a biggest problem in some context. With the help of graph it can be evaluated that around 15 number of respondents think that implanting Artificial Intelligence is costly and consumes time as usual. Other than this, 25 of them thinks that maintenance and storage of these complicated devices requires a large storage space. Artificial Intelligence needs people who are skilled in their specific fieldsas it cannot be computed by normal people. Due to which it is creating lesser jobs to people. 20 a) Require lot of money and time b) Expensive storage c) Lesser Jobs 0 5 10 15 20 25 Column B
Theme 12: Challenges faced by company while implementing Artificial Intelligence Q12)Whatarethechallengesfacebyorganisationduring implementation of AI? Frequency a) Issue of responsibility20 b) System effectiveness depend on quality of input data10 c) Privacy20 Interpretation:There are many challenges and problems that company can face while ImplementingArtificial Intelligence. According to the graph it can be evaluated that 20 of the respondents thinks that as AI is a big concept in itself so people can face difficulties in issuing responsibilities as handling such work is not an easy task. Whereas 10 out of 50 respondents feel like if quality of input data is provided than entire task can be performed in a better manner. Rest 20 are saying that in company can face challenges in privacy purpose as maintaining a record is not possible and it can sometimes create a loophole in entire process. 21 a) Issue of responsibility b) System effectiveness depend on quality of input data c) Privacy 0 2 4 6 8 10 12 14 16 18 20 Column B
Theme13:ImportanttoutiliseArtificialIntelligenceforimplementinnovationin organisation. Q13)WhyitisimportanttoutiliseArtificialIntelligencefor implement innovation in organisation? Frequency a) Help in take better decision15 b) Increased productivity25 c) Automating retail10 Interpretation:Artificial Intelligence provides company with the wider perspective of implementing innovative and new ideas in order to take business intro another level. From the graph that is mentioned it can be analysed that, for 15 out of 50 respondents with the implementation of AI it is assisting companies in making effective decision for formulating strategies and plan of action. As per the other 25 answerer, it is helping company in enhancing productivity level of firms whereas erst 10 are agreeing with the fact that it is aiding firm in automating retail purpose. 22 a) Help in take better decision b) Increased productivity c) Automating retail 0 5 10 15 20 25 Column B
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Theme 14: Most suitable way to use Artificial Intelligence in human resources. Q14) Which is the most suitable way to use Artificial Intelligence in human resources? Frequency a) Talent Acquisition10 b) Training25 c) Performance analysis15 Interpretation:HumanResourcedepartmentisoneoftheimportantelementfor organisation as it helps firm in selecting suitable candidates according to the qualification, skills and knowledge they acquire. In terms of Virgin Group with the help of this graph it can be analysed that 10 of the respondents belief that Human resources is using Artificial Intelligence for talent acquisition, whereas 25 of them thinks that it is helping company in providing better training activities to new employees. Therefore, rest 15 of them are agreeing with the fact that it is increasing performance analysis. 23 a) Talent Acquisitionb) Trainingc) Performance analysis 0 5 10 15 20 25 Column B
CHAPTER 5: CONCLUSION There are different research methodologies which an investigator can use for completing its research in a better manner. In order to conduct this research, I have chosen both qualitative and quantitative research methodologies for doing this research properly so as to make my research more reliable. Other than this for collecting data I used both primary and secondary method which helped me out in making my effective also it will assist me in evaluating a valid conclusion.From the above report, it has been concluded that Artificial Intelligence is playing a crucial role in expanding and having better growth in business operations. Artificial intelligence is a systematic approach in which most of the task are performed by computers and robots. Thus, it can be said that it is applied into projects for discovering meaning and evaluating better solutions.With the help of this research I got to know about certain aspects likeevolution of technologies, has worked as a revolution for companies for getting effective results from the outcomes. In term of firm Virgin Group has incorporated latest tools and technologies for manufacturing goods and commodities. In context with Artificial Intelligence it is assisting enterprise in assembling entire system in a well processed manner. Tiny objects which cannot be fixed with the help of humans are later performed by robots and therefore, it is assisting companies in gaining better position at market area. In short AI is increasing sales and profitability in a speculated period of time. With the help of this researcher, investigator will get to know about the whether implementing Artificial Intelligence company will be able to gain maximum benefits or not. CHAPTER 6: RECOMMENDATION With the help of this research, although implementing Artificial Intelligence is not an easy task because it required people who are skilled and capable of performing work in a better manner.According to my perceptionif company wants towork in a better mannerthan implementing Artificial Intelligence is one of the effective concept which will assist company in executing their planned in well mannered way.Human resource department can play a crucial role as they are the one who hire candidates according to capabilities they acquire. So, Virgin Group can select people who are very good in Artificial Intelligence and know how to operate the mechanism. Further to existing employees company can give appropriate training with the help of intellectuals and people who are expert in robotics. Other than this, company can hire 24
people who are very much sound in computer applications as it will help an individual in controlling entire mechanism in a better manner. 25
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REFERENCES Books and Journals Albino, V., Berardi, U. and Dangelico, R. M., 2015. Smart cities: Definitions, dimensions, performance, and initiatives.Journal of Urban Technology.22(1). pp.3-21. Becerra-Fernandez,I.andSabherwal,R.,2014.Knowledgemanagement:Systemsand processes. Routledge. Bryson, J. M., 2018.Strategic planning for public and nonprofit organizations: A guide to strengthening and sustaining organizational achievement. John Wiley & Sons. Costantino, F., Di Gravio, G. and Nonino, F., 2015. Project selection in project portfolio management: An artificial neural network model based on critical success factors. International Journal of Project Management.33(8). pp.1744-1754. Giacomin, J., 2014. What is human centred design?.The Design Journal.17(4), pp.606-623. Maitland, E. and Sammartino, A., 2015. Decision making and uncertainty: The role of heuristics and experience in assessing a politically hazardous environment.Strategic Management Journal.36(10). pp.1554-1578. Margherita, A., 2014. Business process management system and activities: Two integrative definitions to build an operational body of knowledge.Business Process Management Journal.20(5). pp.642-662. Marsick, V. and Watkins, K., 2015.Informal and Incidental Learning in the Workplace (Routledge Revivals). Routledge. McLaren, P., 2015.Life in schools: An introduction to critical pedagogy in the foundations of education. Routledge. Mor, Y., Ferguson, R. and Wasson, B., 2015. Learning design, teacher inquiry into student learning and learning analytics: A call for action.British Journal of Educational Technology.46(2). pp.221-229. Mortenson, M. J., Doherty, N. F. and Robinson, S., 2015. Operational research from Taylorism to Terabytes: A research agenda for the analytics age.European Journal of Operational Research.241(3). pp.583-595. Pantano, E., 2014. Innovation drivers in retail industry.International Journal of Information Management.34(3). pp.344-350. Rehman, M.A., Seth, D. and Shrivastava, R.L., 2016. Impact of green manufacturing practices on organisational performance in Indian context: An empirical study.Journal of cleaner production.137.pp.427-448. Sanders, A., Elangeswaran, C. and Wulfsberg, J., 2016. Industry 4.0 implies lean manufacturing: research activities in industry 4.0 function as enablers for lean manufacturing.Journal of Industrial Engineering and Management.9(3). pp.811-833. Talke, K. and Heidenreich, S., 2014. How to overcome pro‐change bias: incorporating passive and active innovation resistance in innovation decision models.Journal of Product Innovation Management.31(5). pp.894-907. 26