Race Equality at Workplace: A Case Study on Multiplex

This research project focuses on evaluating race equality at the workplace, specifically in the case of Multiplex. It explores the concept of race equality, its importance, impact on the company, challenges faced, and recommended strategies. The research aims to understand the significance of race equality in creating a diverse and inclusive workplace environment.

Research Project-
Race Equality at work

TABLE OF CONTENTS
Chapter1...........................................................................................................................................4
Research Proposal........................................................................................................................4
Introduction......................................................................................................................................4
Aim:.............................................................................................................................................4
Research Objectives.....................................................................................................................4
Reason..........................................................................................................................................5
Scope............................................................................................................................................5
Timescale: This research will take approx. 12 weeks to complete study about race equality.....5
Chapter-2.........................................................................................................................................5
Literature reviews........................................................................................................................5
Theme-1 Concept of race equality...............................................................................................5
Theme -2 Impact of race equality within company....................................................................5
Theme -3 Challenges which occurs while maintain race equality within workplace.................6
Theme: Strategies can be recommended on the basis of identified challenges...........................6
Chapter 3 Methodology...................................................................................................................7
Research Method.........................................................................................................................7
Research Approach......................................................................................................................8
Sampling......................................................................................................................................8
Data Collection............................................................................................................................9
Data analysis................................................................................................................................9
Cost..............................................................................................................................................9
Ethical consideration...................................................................................................................9
Chapter 4 Data Collection and Analysis..........................................................................................9
Data collection & Data analysis..................................................................................................9
Discussion and finding..............................................................................................................13
Chapter 5 conclusion & Recommendation....................................................................................13
CONCLUSION..........................................................................................................................13
Recommendations......................................................................................................................14
Reflection...................................................................................................................................14
REFERENCES..............................................................................................................................15

Appendix....................................................................................................................................16

Title: “To evaluate Race equality at workplace”. A case study on Multiplex.
Chapter1
Research Proposal
Introduction
Race equality can be defined as the equal opportunity for people who keeps difference to
each other in term of colour, language, national and ethnic region. Race equality is important for
organization because it helps them to lead high profitability in company. Race equality plays
essential role in workplace because it leads diversity at workplace. It is not only improves
profitability but also maintains well-being of employees within workplace. It helps to create
sustain competitive advantage in competition market. Equality is important for person either they
belong to different country or have different colour. Most of the people doesn't get proper
opportunity due to race inequality. Race equality is adopted by Multiplex company which
evaluates through research. It is a British multinational companies which is headquartered in
Welwyn garden, England, UK.
Aim:
“To examine race equality at workplace
Research Objectives
 To understand the concept of race equality
 To analyse Importance of race equality at workplace.
 To evaluate impact of race equality within company.
 To identify challenges which is faced by company while maintain race equality at
workplace.
 To recommend appropriate strategy for race equality on the basis of challenges identified.
Research questions
 What is the concept of race equality?
 Why race equality is important for workplace?
 What is the impact of race equality within company?
 What are the challenges which occurs while maintain race equality within workplace?
 Which strategies ca be recommended on the basis of challenges identified?

Reason
 The main reason to choose this topic for research is that race equality becomes hot topic
for public because most of the people who offers their services in different countries
doesn't get equal opportunities at workplace due to race inequality. So, researcher selects
this topic for their research.
Scope
 Race equality is crucial topic which has high scope in future because most of the people
suffers from race inequality issues. Even various global companies face issues while
implementing race inequality within workplace. So, it will more helpful for various
organization and supports them to evaluate various strategies for maintain race equality
among employees.
Timescale: This research will take approx. 12 weeks to complete study about race equality.
Chapter-2
Literature reviews
Theme-1 Concept of race equality
As per the view of Equality and Human Rights Commission, (2016) race equality refers
as a situation where people keeps difference to each other on the basis of colour, religion, ethnic
region, nationality region and language etc. are treated fairly. Race equality concept is important
for business because it helps to introduce various type of profit such as diversity of employees,
economical benefits, and high creativity within workplace. It plays essential role within
workplace because it leads different cultural people who keeps different knowledge and skills
that automatically improves effectiveness in organization operations
However some Callender, (2019) has criticized in their research paper is that race
equality leads crisis among employees as well requires high maintenance which is not possible
for individual organization.
Theme -2 Impact of race equality within company
As illustrated by Bhopal and Henderson, ( 2019) is that race equality gives positive
impact organization profile. For example, when a company implements race equality strategy
within workplace and recruits those employees who belongs to different country or keep
variation on the basis of colour, language and region that directly gives impact on organization
image. Race equality leads high diversity of employees along with creativity. Additionally, race

equality helps company to understand customers neds and their expectation about product or
services and easy to meet their objectives. Thus race equality enhances good will of company in
global market. Race equality helps company to introduce different strategies which can promote
companies’ product in different market. It creates competitive advantage for organization while
creating creativity within workplace. Race equality maintains wellbeing of employees within
workplace. Additionally, it assists company to promote their business in different countries by
addressing them about challenges and opportunity.
However some Johnson, (2016) has criticized in their published article is that race
equality gives negative impact on organization because it creates conflict among them while
working together. Most of the employee who has different culture and region wants to give
priority to their statement while asking for suggestion that causes conflicts takes place among
them. Apart from this, employees unable to communicate to each other due to race as result
unable to comply with team leader. Recruitment of different type of people reduces productivity
of employees due to poor communication or cultural crisis.
Theme -3 Challenges which occurs while maintain race equality within workplace
As per the view of Cole, ed., (2017) to maintain race equality within workplace is big
challenges for organization because it requires high maintenance of policies. Another is that it
requires fairness while assigning task within workplace. To take advantage of race equality
requires more attention of human resource. Organization can face various challenges while
maintaining race equality within workplace. For example, most of the employees resist to accept
different type of employees in their group. Language barrier also a reason which can face by
company while assigning task. It can possible most of the employee who belongs to different
countries requires high attention. Conflict issues also can occurs due to miscommunication.
According to Cameron, (2018) equity in race is quite good thought but implement within
company is big deal. The main reason behind is that government also focus those companies who
introduce diversity at workplace because discrimination, harassment is quite common problem
which occurs within workplace among employees.
Theme: Strategies can be recommended on the basis of identified challenges
As per the views given by Jing, Madore and Schacter (2016) company management can
utilise the strategies such as giving training and development activities to improve the moral
values of employees. IT will develop the overall personality of employees of company. Giving

moral values and ethics will develop the humanity in employee's in respect to training other
colleagues at work place. Based on the recommendation given by author company can also
conduct team bonding sessions like playing games at work place that will effectively improve the
affection between organisation employee's in respect to each other. Conducting team bonding
sessions will improve the trust between employee's towards each other. IT will also improve
work culture of the company as employees will become more loyal towards the development of
company.
Based on the views given by Seidman (2016) conducting team bonding sessions by
playing games and providing ethical training to employee's is also not an effective way to
improve the work culture of the corporate organisation. Author has criticized the techniques of
conducting training and team bonding activities at work place as it will only waste the time of
organisation structure. Author has summarised that most of the organisation culture do resist the
racism of any kind at work place due to any reason. Most of the companies already engaged with
several team bonding sessions at work place but all such techniques not look efficient enough in
respect to solving ethical issues or racism at work place. Author said that its mostly depends
upon how senior authorities see such issues and how approach to solve such issues at work place.
Chapter 3 Methodology
Research Method
It is a systematic approach of data collection, analysis, interpretation and involvement
which can relevant to business issue. Types are:
Qualitative method
It is scientific method which is used to collect data. It can observe but can’t measure because it
gives non-numerical data (Fletcher, 2017). This research supports researcher to understand
human psychology on the basis of observation. The main goal to use qualitative method is that it
give quality in information which is gathered by observation. It is quite simple which can use by
any researcher doesn’t require expertise.
Quantitative method
It is also a scientific method which gives information in the form of numerical data. It is
bit complex to understand because information is coded into digit form. It requires high skilled
expertise to understand coded data.

Researcher will choose qualitative method for the research because it gives quality in
information and easy to interpret. So, qualitative method is best for the research.
Research Approach
It can be defined as the scientific approach which includes several techniques of data
collection, analysis and interpretation. It is divided into three parts such as deductive, inductive
and abductive research.
Deductive research approach
This approach is basically dependent on the concept of testing theory. It requires less
time complete overall research relevant to project topic. This research gives accuracy by
removing risk circumstances.
Inductive research approach
This approach leads effectiveness while data gathering. It is generally adopted for research
questionnaires (Kumar, 2019). This approach helps to analyses each employee behaviour within
workplace and helps to get future outcomes as well. It is not time-bounded while collecting data
so researcher can take long time for completing their research by using the research method. It is
an inductive reasoning which can carry out from bottom to high.
Abductive research approach
This research starts from set of observation then pursues to find simplest way and
expression for the observation.
Research will choose inductive research approach because it is required for qualitative
method for gathering concise information.
Sampling
Sampling is the procedure of selecting group from large population. It is two types such as:
Probability sampling
A group of sample population which is elected from large population randomly without
concerning about outcomes (Taherdoost, 2016). The main goal of the random sampling to offer
equal opportunity each person to become part of sample. `
Non-Probability sampling
A group of people which is selected on the basis of their capabilities. The main goal of
the sampling to achieve favorable or desirable outcomes.

Researcher will choose random sampling because it is important for qualitative method and
questionnaire as well. Therefore, researcher chooses 10 employees 5randomely from multiplex
company to gather information.
Data Collection
Information is collected by two methods primary data collection and secondary data collection.
Primary method helps to gather data from observation or questionnaires while secondary method
is used to collect concise information from primary method (Mohajan, 2018).
Researcher will choose both type data collection method because these are required for
further research.
Data analysis
It is strategic tool of converting and displaying data for researching accurate information
for organization decision making process. Data analysis are two types thematic and statistical.
Thematic method
It is used for examining qualitative data as result easy to take decision.
Statistical data
It is applied to analyze sets of data which is collected, interpreted and displayed.
Research will choose thematic research method because it gives logic in information which
supports to take accurate decision.
Cost
The research will take around 5000 euro for completing research.
Ethical consideration
It is organized to ensure participant that they safe and maintain their dignity by listening
them properly. To involve a group of people as sample population gives consent form.in the
research offers confidentiality that whenever participant wants to withdraw from sample
population then they can go.
Chapter 4 Data Collection and Analysis
Data collection & Data analysis
Theme: 1 Race equality is important for workplace.
Q.1. Why race equality is important for workplace? Frequency
a) Yes 7
b) No 2

c) Not sure 1
Total 10
Interpretation: From the above chart can be interpreted that out of 10 participant 7
communicator replied that race equality is important for the workplace. The reason behind that
they believe that race equality keeps healthy working environment at workplace. in addition, race
equality maintains wellbeing of employees for the job because they get chance to interact
different type of employees within workplace. on the other hand 2 respondent replied No
because they though race equality leads conflict between employees which automatically reduces
wellbeing of employees. Rest of the respondent said that they are not sure about the term which
is sated above. It can be interpreted by the majority of respondent that race equality is crucial for
workplace.
Theme:2 The impact of race equality within Multiplex.
Q.2. What is the impact of race equality within Multiplex? Frequency
a) High productivity 2
b) Creative atmosphere 2
c) Goodwill raises 1
d) All of them 5
Total 10

Interpretation: It can be interpreted that out of the sample of 10 Participant 2 respondent replied
that Race equality gives positive impact on organization because it improves employee’s high
turnover of employees. on the other 2 respondents replied that organization gets creative
atmosphere within workplace which is positive sign for business growth. Rest of the 5
participant commented that organization gets various positive outcomes by keeping equality in
race such as Multiplex gets high turnover of employees with workplace, apart from this,
organization gets creative working environment which helps to gain competitive advantage. Race
equality raises good will of company as well. Thus, it can be interpreted that Multiplex gets
profitable o0utcomes within company.
Theme:3 The challenges which occurs while maintain race equality within workplace.
Q.3. What are the challenges which occurs while maintain race equality
within workplace?
Frequency
a) Conflicts 1
b) Communication issues 2
c) Cultural issues 1
d) All of them 6
Total 10

Interpretation: From the bar chart it is calculated that out of 10 sample size 2 communicator
replied that communication issue is a major issue which is occurred while maintain race equality
at workplace. While 1 participant commented that cultural issue is major which is generally
occurs at workplace while maintain race equality. On the other hand 6 communicator
commentated that cultural issue, communication issue and conflict issues are occurred at
workplace while maintain race equality. On the basis of respondent answering can be interpreted
that cultural issue, conflict issue and communication issues are quite normal challenges which
are occurred while maintaining race equality within workplace.
Theme: 4 Strategies can be recommended on the basis of challenges identified.
Q.4. Which strategies can be recommended on the basis of challenges
identified?
Frequency
a) Provide equal opportunity for promotion 2
b) Conduct skills and development classes 1
c) All of them 7
Total 10

Interpretation: It can be interpreted that out of 10 participant 2 respondent though that
Multiplex can provide equal opportunity for promotion which can reduce conflicts issue and
cultural issue with workplace. Other 1 respondent commented that skills and development class
is best option to reduce cultural and communication issue because they though performance issue
is the main reason to create conflict among employees. Remaining 7 respondent commented that
equality for promotion and skill and development classes both can solve problem which are
identified within workplace.
Discussion and finding
It has been analysed that Race equality is important for Multiplex company because it
supports organization to raise goodwill of company in global market. In addition, race equality
maintains wellbeing of employees within workplace. it analysed that race equality gives positive
impact on organization such as improves goodwill of organization and increases turnover of
employees. There are various challenges which organization faced while maintaining race
equality at workplace such as conflict, communication and cultural issues but it can overcome by
applying several strategies like skills and development classes and equality for promotion.
Chapter 5 conclusion & Recommendation
CONCLUSION
It can be concluded from the above discussion that racial equality is one of the most
important consideration which not only affect the productivity and confidence of an individual
but also influence overall success of the organization. It has been analysed that any kind of racial
discrimination can create a negative environment at work place. Thus it is very essential for the
management authorities and employees as well that racial diversity must be accepted and
respected. With diversity the organisation can enhance its performance and strong organisational

teams can be building. It can also be concluded that if organisations practice such discriminatory
practices then it not only results in poor retention of talented employees but is also harmful for
achieving business objectives.
Organisations provide services to diverse customer segments. However, if company is not
able to manage racial diversity within its culture then it will also not be able to deal with
different types of customers. Thus, for achieving success and business objectives it is required
that organisations must build a positive culture where diversity and racial differences are valued
and respected. It will help company to understand different culture and perspective of different
people.
Recommendations
 Researcher use qualitative method for the research but it can quantitatively research
method as well because it contains spps method which is quite effective.
 Organization should adapt HR policies which maintain race equality within
workplace.
Reflection
I have used qualitative research method so that a broader perspective about topic can be gained.
However instead of this a quantitative research method and statistical data analysis could also
have been used so that more precise evaluation of the racial equality can be obtained. For this
project I used both primary and secondary data so that along with the theoretical perspective I
can also understand the real-life perspective of individuals over the racial equality. In future if I
will conduct another research then I will also take other considerations of work place
discrimination into account to enhance my learning about work place equality and diversity.

REFERENCES
Books and Journals
Equality and Human Rights Commission, 2016. Healing a divided Britain: The need for a
comprehensive race equality strategy.
Callender, C., 2019. Race and Race Equality: Whiteness in Initial Teacher Education. Race,
Education and Educational Leadership in England: An Integrated Analysis, p.15.
Bhopal, K. and Henderson, H., 2019. Advancing equality in higher education: An exploratory
study of the Athena SWAN and Race equality charters.
Johnson, L., 2016. Boundary spanners and advocacy leaders: Black educators and race equality
work in Toronto and London, 1968–1995. Leadership and Policy in Schools. 15(1).
pp.91-115.
Cameron, A., 2018. Embedding race equality and internationalising the curriculum: Abertay
University case study.
Cole, M. ed., 2017. Education, equality and human rights: issues of gender,'race', sexuality,
disability and social class. Routledge.
Jing, H. G., Madore, K. P. and Schacter, D. L., 2016. Worrying about the future: An episodic
specificity induction impacts problem solving, reappraisal, and well-being. Journal of
Experimental Psychology: General, 145(4), p.402.
Seidman, A., 2016. State and law in the development process: problem-solving and institutional
change in the Third World. Springer.
Fletcher, A.J., 2017. Applying critical realism in qualitative research: methodology meets
method. International journal of social research methodology. 20(2). pp.181-194.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
Limited.
Mohajan, H.K., 2018. Qualitative research methodology in social sciences and related
subjects. Journal of Economic Development, Environment and People. 7(1). pp.23-48.
Taherdoost, H., 2016. Sampling methods in research methodology; how to choose a sampling
technique for research. How to Choose a Sampling Technique for Research (April 10,
2016).
Appendix
Name:

Age:
Gender:
(1) Why race equality is important for workplace?
a) Yes
b) No
c) Not sure
(2) What are the challenges which occurs while maintain race equality within workplace?
a) Communication issues
b) Conflict issues
c) Cultural issues
d) All of them
(3) What is the impact of race equality within Multiplex?
a) High productivity
b) Goodwill raised
c) Creative atmosphere
d) All of them
(4) Which strategies can be recommended on the basis of challenges identified?
a) Provide equal opportunity for promotion
b) Conduct skill and development classes
c) All of them