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Research Project

Table of Contents
TITLE: “How globalisation can drive business success in TESCO”..............................................4
INTRODUCTION ..........................................................................................................................4
Background of the study ............................................................................................................4
Significance of the study ............................................................................................................4
LITERATURE REVIEW ...............................................................................................................5
Contribution of globalisation in Tesco's success ......................................................................6
Problems that Tesco face when operating in foreign countries .................................................6
Role of globalisation in improving Tesco's operational activities ...........................................7
Different strategies for global success of Tesco ........................................................................7
RESEARCH METHODOLOGY ....................................................................................................7
Research philosophy...................................................................................................................7
Type of investigation...................................................................................................................8
Data collection............................................................................................................................8
Research Approach.....................................................................................................................9
Research Strategy........................................................................................................................9
Ethical consideration.................................................................................................................10
DATA ANALYSIS AND INTERPRETATION ..........................................................................10
DATA ANALYSIS AND INTERPRETATION ..........................................................................13
RESEARCH OUTCOMES ...........................................................................................................24
RESEARCH OUTCOMES ...........................................................................................................24
REFELECTION AND RECOMMENDATION ...........................................................................24
CONCLUSION .............................................................................................................................24
.......................................................................................................................................................24
REFERENCES .............................................................................................................................25

TITLE: “How globalisation can drive business success in TESCO”
INTRODUCTION
Globalisation is intra-relations of different nations across globe, that resulted as
explorations of international, cultural, economic and political activities. It has been said that
there various advantage and disadvantage of globalisation. There are several type of
globalisation such as financial, technological, financial, ecological and sociological
globalisation. It is interaction of people and integration of commodities to various countries.
Globalisation came into highlight due to advancement of technological gadget at global platform.
Most of firm, used these technology for enhancing business and generating revenues in
competitive business environment in any industry. As per recent scenarios, positive image of
brand is profitable in attracting potential buyers, towards product that are being offered by firm.
This report is focusing on Tesco which is third largest retailer in manufacturing industry across
globe. Tesco are operating their business activities in different outlet at international boundaries.
It is general merchandise retailer in local and global market place. The Tesco firm was
established by Jack Cohen. This company has expanded globally since 1990 and operating in
more than eleven countries. The goal of formulating this report are having in-depth assessment
on particular topic in an effective way. This report explains the effect of globalisation in success
of business by describing literature review which contains reviews and opinions of different
authors and scholars.
Background of the study
Tesco firm was established by Jack Cohen in 1919. Their headquarter are situated in
Welwyn Garden City, Hertfordshire, England and UK. The firm is considered to be third largest
retailer in manufacturing industry across globe. The first outlet was inaugurated in 1931 and
further expanded their business operations in eleven different geographical locations all over

globe. Tesco are offering products in supermarket, hypermarket, superstore and convenience
shop. As per current stats(2019), Tesco have captured market revenues of £63,911 million.
Significance of the study
Tesco should diversify its business activities across national boundaries, to grab market
opportunities and to have overall development of company (Hogan, Sellar and Lingard, 2015).
This study will help investigator in identifying root cause of problem which firm are recently
dealing, while operating business activities in other countries. The organisation can drive high
success and growth, through increment in quality of product and services being rendered to
potential customers in local and global market.
Aim: “To have in depth assessment on influence of globalisation on operations of business
activities in an organisation”.
Research Objectives:
 To determine contribution of globalisation in Tesco's success
 To understand problems that Tesco face when operating in foreign countries
 To analyse major role of globalisation in improving Tesco's operational activities
 To interpret different strategies for global success of Tesco
Research Questions:
 What is the contribution of globalisation in Tesco's success ?
 What are the problems that Tesco face when operating in foreign countries?
 What is the major role of globalisation in improving Tesco's operational activities ?
 What are the different strategies for global success of Tesco ?
Gantt Chart
Gantt chart is a type of bar chart that are been visualised on two dimensions, that
represent dependency networks between time durations and current actions of task in project
(Letaifa, 2015). There are two axis vertical and horizontal and vertical axis represents schedules
of activities that have to be operated and horizontal axis represent work period. Lastly, Gantt
chart represents starting and ending dates of terminal and summary elements of activities.

LITERATURE REVIEW
The desk research is a concept that includes discussions about the facts and figures over
a specific topic. The comprehensive sum-up of methods and it uses defined procedures that are
being followed by any firm. The literature review integrates with summary and concept of the
research topic (Turban and et. al., 2018). In the following literature review, there is discussion of
globalisation based on opinions and reviews of different authors and writers. LR is a scholarly
paper that include current knowledge about qualitative and quantitative finding on specific
topics.
Contribution of globalisation in Tesco's success
The global marketing is explained as procedure of adjusting marketing strategies of any
firm to adopt changes in different nations. It is complete process of planning, creating,
positioning and promoting goods or service in international market. There are several benefits of
global marketing, it can improve effectiveness of product or services, increase customer
awareness about brand, commodity or services and maximum competitive advantage is being
grabbed by firm. There are various global strategies that are being adopted by many organisation.
In context with Tesco, management have given emphasis on two most important marketing
strategies, such as creating a consistent and strong brand culture and another one is market as
there is no limit in capturing competitive advantage in target market place(Wang and et. al.,
2015).
Problems that Tesco face when operating in foreign countries
From perspective of Detomasi, Globalisation is a refined procedure of international
integration that arises from interchange of views, commodity, and other aspect of culture all
over world. Most of firm are using global market to expand their business in competitive market
in specific industry. There are various advantage and disadvantage of firms, exploring their
business activities at overseas market. In context with Tesco, management are recently facing
issues for entering in global market. Some of problem have been discussed under-beneath:
Organisational Communication- It is necessary that there should be healthy and effective
communications between team members and teams, so that business activities are been operated

in fluent manner in an organisation. In regards with Tesco, due to increment of conflicts between
workforce, business operations are been adversely affected at local and global market.
Tariff and Export Fees- Most of nations have some type of tariff that are charged on
companies to bring commodities into target market place. The Tesco management should have
accurate knowledge about custom duties being imposed by ruling government on import and
export of goods. Henceforth business operations are been performed in systematic manner in
different geographical locations.
Improper allocations of Human Resource- As Tesco is planning to take business in global
market. The foremost issues management have to focus is accurate allocations of human
resources in organisation being remotely recruited in working environment of an organisation.
Role of globalisation in improving Tesco's operational activities
As per views of Waddell, Globalisation provide a platform where any scale business can
have successful growth, through effective marketing strategies being developed by marketer of
any organisation. The globalisation has major role in giving employment opportunities to skilled
applicant in organisations. Most of entrepreneur wants to have recognition through unique
product or services being rendered to potential customer across global market. The business
activities have been improved through utilisation of innovative technologies in working
environment of Tesco. Due to globalisation era, business activities are being performed at
different geographical locations can be monitored and controlled, by management of Tesco
through customised technologies.
Different strategies for global success of Tesco
Due to intense competition in business environment, Tesco are planning to venture into
international market to generate more revenues for firm, through implementation of different
strategies developed by marketing team in work culture. These strategies are being based on
concept of globalisation that include, greenfield investments, foreign acquisitions and
establishment of joint ventures with other firm in global market. All these strategies have
benefits, as well as risk arises form product or service being offered and cultural, political and
economical environment at overseas marketplace. Henceforth, choice of international strategies
totally depend upon organisational resources, commitment and risk willingly incurred in
expanding business.

RESEARCH METHODOLOGY
Research philosophy
This technique are effectively utilised by researcher, so that they can provide proper
detail about the phenomenon, which have been used by them for collecting, analysing and using
information over some specific topic (Taneja, Sewell, and Odom, 2015). Epistemology is a term
which is used by a researcher in research, so that they can get information about the philosophy
which is going to be used in research. Epistemology is a part of philosophy, which details of
about the theory of knowledge, and also which is known to be true. Also, research philosophy
can be said as the value which can help a researcher in gathering and collecting huge number of
data in appropriate and in accurate manner. There are two type of research philosophy which is
used by a researcher, one is positivism, where data is collected from real time entities and also
from real life situations. Where as, another part of research philosophy is interpretivism, where it
is defined as interpretation and also by interference that can be understand.
Type of investigation
An investigation procedure have been conducted by researchers to have in-depth analysis
about root cause of problem that are being solved through surveys (Kasemsap, 2016). There are
several type of investigations such as qualitative and quantitative research, that are helpful in
drawing accurate conclusion. The quantitative research are useful to interpret summary on
collected fact and figures through graphical representations. Thereafter, qualitative research is
used to collect information while taking in consideration, some aspect such as “where” and
“why” for observing psychological behaviour of respondents, that are taking part in interview
process.
Data collection
This is a step which is used by a researcher, so that they can collect authenticated and
appropriate data for research, which help them in making research more worth full (Chari, and
Acikgoz, 2016). There are different methods of data collection which researcher can use for
collecting data :-

 Primary data collection : This an approach of collecting data, which help a researcher in
collecting some fresh data and information, that have not been gathered earlier by any
person. The information collected in this is for first time, and researcher is the first person
which is going to use that data in their research. For this, researcher can use to interviews,
surveys, questionnaires and online surveys for conducting primary type of research.
 Secondary data collection : This is a type of data collection which is very much easy as
compared to primary data collection. This is used by researcher, so that they can collect
some theoretical information and data for their research. As for this, researcher use to
make research over the data which is already collected earlier by some other person, then
use to make proper study of them and use to rewrite them in their own worlds. This a
time saving and also cost effective methods for completing a research, with high number
of authentication.
Data collection method which is used by researcher for completing this research is
secondary data collection. For this the resources which is used by them are news papers, blogs,
emails, articles, magazines, and many other.
Research Approach
The process which is used by a researcher for detailing the methods of data collection ,
analysis and interpretation is known as research approach (Hu, and Spence, 2017). There are
different type of research approaches which are used by a researcher, but mainly two of them are
helpful for a researcher. Out of them one is inductive and an other is deductive. In inductive, new
ideas and models has been formed according to the results of research. As in this, new theories
get generated related to collected data, so that authentication of research over topic get increased.
Where as, deductive is reverse to inductive, in this first step is to find theory for data and test it
over collected data. For completing their research, researcher has chosen deductive approach, so
that they can collect some authenticated and relevant data.
Research Strategy
For a researcher, it is very much important for them to adopt some strategies that can help
them in gaining good outputs and also high results while conducting research over some specific
topic. In this, the strategies which a researcher can use are like case study, survey, action
research, grounded theory and ethnography (Waddell, 2017). This will help them in making
communication with their respondents in appropriate manner, so that they can collect

information about new goods and services at market place. Along with this, survey is very much
helpful for in interviewing their respondents, so that a proper discussion will take place on
specific topic. In this, researcher need to take appropriate steps and have to make strategies, so
that they can collect data in proper manner.
Ethical consideration
For researcher, it is very much important for them to complete the task and research in
ethical manner. For this, it is essential for them to follow all the rules and regulations, so that
they can knowledge that what is wrong and what is right. This will help them in making
strategies which can help them in collecting most authenticated data and also help them in
completing the research in ethical manner (Detomasi, 2015). As due to all this, researcher is able
to provide best information and output of the research conducted by them.
DATA ANALYSIS AND INTERPRETATION
QUESTIONNAIRE
Name:
Age:
Address:
Q.1. Do you have any knowledge regarding globalisation?
 Yes
 No
Q.2. Is there role of government in process of globalisation ?
 Agree
 Disagree
Q.3. Is it essential for Tesco to maximise its resources while expanding business at global
level ?
 Yes
 No
Q.4. What are the benefits of globalisation to Tesco?
 Landscape economical scales
 Free Trade

 Desired marketplace
Q.5. Do you think globalisation affects the country's economy ?
 Yes
 No
Q.6. What are various resources at the time of globalisation which are required for Tesco ?
 Technical resources
 Financial resources
Q.7. Does globalisation leads to providing employment to individuals ?
 Agree
 Disagree
Q.8. What are the different problems in globalisation?
 Organisational structure
 Ethical business practices
 Public relationship
Q.9. What are the main functions when operating globally?
 Implementation of advance technology
 Provide training to employees
 Manage required resources and funds
Q.10. Does globalisation affects the world civilisation ?
 Agree
 Disagree
Q.11. What are different ways of globalisation ?
 International trade
 Eliminating trade barriers and issues
 Foreign direct investment
Q.12. Any suggestions......................?
QUESTIONNAIRE FREQUENCY

Q.1. Do you have any knowledge regarding globalisation?
 Yes 35
 No 5
Q.2. Is there role of government in process of globalisation ?
 Agree 27
 Disagree 13
Q.3. Is it essential for Tesco to maximise its resources while
expanding business at global level ?
 Yes 38
 No 2
Q.4. What are the benefits of globalisation to Tesco?
 Landscape economical scales 15
 Free Trade 10
 Desired marketplace 15
Q.5. Do you think globalisation affects the country's economy ?
 Yes 30
 No 10
Q.6. What are various resources at the time of globalisation which are
required for Tesco ?
 Technical resources 22
 Financial resources
18

Q.7. Does globalisation leads to providing employment to
individuals ?
 Agree 35
 Disagree 5
Q.8. What are the different problems in globalisation?
 Organisational structure 20
 Ethical business practices 15
 Public relationship 5
Q.9. What are the main functions when operating globally?
 Implementation of advance technology 25
 Provide training to employees 10
 Manage required resources and funds 5
Q.10. Does globalisation affects the world civilisation
 Agree 29
 Disagree 11
Q.11. What are different ways of globalisation ?
 International trade 23
 Eliminating trade barriers at International trade 10
 Foreign direct investment 7
DATA ANALYSIS AND INTERPRETATION
Q.1. Do you have any knowledge regarding globalisation? FREQUENCY

 Yes 35
 No 5
Interpretations:-
From above graphical representations, it has been assumed that concept of globalisation
is beneficial in expanding business operations in global market. Globalisation provides a
platform for having effective communication and interactions between different nations.
Therefore, through globalisation most of firms have unique identity in specific industry.
Furthermore, it has been analysed that 35 respondent have some knowledge about globalisation,
whereas 5 respondent does not have much knowledge in globalisation.
Q.2. Is there role of government in process of globalisation ?
 Agree 27
 Disagree 13
Interpretations- From above graphical analysis, it is necessary that there should be systematic
legal procedure design by government on every firm, to perform business activities at local and
global market place. Therefore, while have interactions 27 respondent agreed that government
35
5
Yes
No

plays an essential role in enhancing economic stability of target nations. As per current legal
framework almost every nations have defined legal structures that are mandatory for firms to
follow, to sustain business in competitive environment. Whereas, 13 respondent think that
interference of government might slow down flow of business activities in different nations.
Q.3. Is it essential for Tesco to maximise its resources while
expanding business at global level ?
 Yes 38
 No 2
27
13
Agree
Disagree

Interpretations- From above graphical representations, it has been seen that optimal utilisation of
resources are necessary to create effective balance between cost incurred and revenues generated
on product or service been offered to primal or existing customer in overseas market. Every
organisations must adopt resources, to manage and maintain business operations in working
environment. While analysing feedbacks, 38 respondents agreed that Tesco should use each
resource in effective and appropriate manner, so that maximum profit margin are attained by an
organisation in retail industry. On other hand, remaining 2 respondent believed that tesco does
not requires extra resources for enhancing business.
Q.4. What are the benefits of globalisation to Tesco?
 Landscape economical scales 15
 Free Trade 10
 Desired marketplace 15
Interpretations:- As per above graphical representations, it has been visualised that there are
several benefits of globalisation to tesco firm, in successfully growing business international
market. Some of advantages that firm captures are landscape economical scale, desired
38
2
Yes
No

marketplace and free trade, while adopting concept of globalisation. Furthermore, it has been
analysed that 15 respondent agreed that implications of globalisation have been fruitful in
increasing economies of scale, while 10 respondent said that globalisation made free trading easy
and remaining 15 respondent said that now firm can grow their business in desired target place at
different geographical locations.
Q.5. Do you think globalisation affects the country's economy ?
 Yes 30
 No 10
15
10
15
Landscape economical
scales
Free Trade
Desired marketplace

Interpretations:- From above diagrammatic representation, it has been analysed that 30
respondent believed that globalisation have huge influence on economies of different nations. As
taxes imposed on import and export of commodities have direct impact on price on goods. While
remaining, 10 respondent said that globalisation does not affect economies of scale, as most of
firm want to expand business in local market.
Q.6. What are various resources at the time of globalisation which are
required for Tesco ?
 Technical resources 22
 Financial resources
18
30
10
Yes
No

Interpretation:- From above graphical representation, it has been analysed that technical and
financial resources are required for growing business in global market. Thereafter, in regards
with tesco firm, 22 respondent believes that management should consider both these factors in
order to operate business activities in systematic manner in local and overseas market. Whereas,
18 respondent said that they have have much knowledge about business, as they are geving their
services in private or government firms.
Q.7. Does globalisation leads to providing employment to
individuals ?
 Agree 35
 Disagree 5
22
18
Technical resources
Financial resources

Interpretations: From above graphical representation, it has been analysed that globalisation
provide a platform for employing individual at different preferred location within an
organisations. Globalisation allow individuals to improve their performance in work and have
career development at global market place. Furthermore, 35 respondent agreed that tesco firm
should give their employee an opportunity to grow their career at their desired geographical
locations. On other hand, 5 respondent said that globalisation does not leads to provide employee
opportunity to individuals, due to government interference in legal procedures.
Q.8. What are the different problems in globalisation?
 Organisational structure 20
 Ethical business practices 15
 Public relationship 5
35
5
Agree
Disagree

Interpretation: From above stated graph, it was questioned to respondents about different
problems related to globalisation 20 respondents believed that structure of organisation will be a
problem. Other 15 of them felt ethical business practises can also be a problems and remaining 5
respondents had a view that public relationship can also act as problem in this.
Q.9. What are the main functions when operating globally?
 Implementation of advance technology 25
 Provide training to employees 10
 Manage required resources and funds 5
20
15
5
Organisational structure
Ethical business
practices
Public relationship

Interpretation: From above graph it can be concluded that main functions while operating
globally, 25 respondents felt that implementation of advance technology is most important.
Only10 employees believed that providing training to employees will be main function and rest 5
respondents felt that management of funds and resources can be considered as main functions.
Q.10. Does globalisation affects the world civilisation
 Agree 29
 Disagree 11
25
10
5
Implementation of
advance technology
Provide training to
employees
Manage required
resources and funds

Interpretation: Above graph it is depicted that, when it was asked to 40 respondents about how
can globalisation affect civilisation in world then majority of them 29 respondents gave positive
answer to this. Remaining 11 respondents disagreed that globalisation could lead to civilisation.
Q.11. What are different ways of globalisation ?
 International trade 23
 Eliminating trade barriers at International trade 10
 Foreign direct investment 7
29
11
Agree
Disagree
23 10
7
International trade
Eliminating trade barriers
at International trade
Foreign direct investment

Interpretation – From above graph, it can be interpreted that on asking to 40 respondents about
different ways through which globalisation can be done 23 had a view that international trade
can help in that, 10 hold a view that trade barriers should be eliminated and only 7 feel that
foreign direct investment can help in process of globalisation.
RESEARCH OUTCOMES
RESEARCH OUTCOMES
Globalization brings different technology and trends which are helpful for the company
to adopt. If Tesco is adopting new trends and technologies than the operations of Tesco will be
improved. Globalisation helps the organisation in cutting cost of inventory and continuous
improvement of the company (Hunter, Saunders and Constance, 2016). Tesco is advised to
update products and services according to the changing behaviour of customers. This is analysed
from the above data that globalisation helps in expanding business operations in another country
for gaining higher growth and success.
REFELECTION AND RECOMMENDATION
On the basis of above given report, it can be recommended that globalisation is an
essential concept that helps in expanding functions and operations of business for acquiring
growth and success of the company. Globalisation will help Tesco in achieving goals and
objectives of the company. This will help Tesco to enter in new market place for attracting large
number of buyers (Adekola and Sergi, 2016). This will help the company in operating and
regulating the business operations and increasing profitability and income.
It can be recommended that globalisation is helpful in building healthy relationship with
other individuals of the country and doing business with them effectively. Globalisation helps in
seeking attention of both domestic and international buyers.
CONCLUSION
As per the above described report, it can be concluded that Globalisation is the process
of free movement of products, services and people in all over the world in integrated manner. It
is the process of interaction and integration among people, organisation and government in

worldwide. Tesco should expand it's business globally for increasing the profits and growth of
the company. By the help of globalisation, companies can develop effective strategies and plans
for achieving the goals and objectives in given time frame. It is important for the firm to analyse
culture and customs of country before entering into it's marketplace.